NATIONAL STAR

An exciting time of growth has allowed for a new role, Deputy Manager for our long term living service Matrix Care in Malvern, Worcestershire. Job details £16.81 per hour weekdays and £18.51 per hour at weekends Role type 52 Week Hours of work Full time (37hours), 52 weeks Location status Contract type Permanent Interview date TBC 05/12/2025 About the role As Deputy Manager for our long term living residence in Malvern, Worcestershire you will be responsible for supporting the Residential Services Manager, deputising in their absence, ensuring that the highest standards of support are provided to our residents. You will promote and maintain high standards through staff management, effective staff deployment and quality assurance processes such as audits. You will work closely with residents, ensuring their wellbeing and listening to and acting on their feedback. You will be self-motivated and able to use your own initiative. You will have excellent communication, planning and organisational skills, and be able to implement those plans effectively. You will have a relevant Level 3 qualification or above in health or social care. You will have a minimum of two years care experience, with at least one year in a role that includes staff management. National Star is committed to promote the highest standards of care, health and well-being and if you believe you have the attributes to help lead and develop a team to achieve this then we would welcome your application. There is a requirement to be able to work early and late shifts and every other weekend. Apply Apply online to the Deputy Manager role. National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we've supported hundreds of young people with disabilities to achieve their potential. Fantastic career development opportunities and comprehensive induction programme - theory and practical Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood, Monday to Friday (subject to availability) Award-winning training Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite Westfield medical cover Life insurance cover Employee helpline Contributory pension scheme Opportunity to purchase a TOTUM discount card Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

We are seeking an experienced and technically proficient Head of Financial Control to join our finance team and play a critical role in safeguarding the financial sustainability and integrity of our organisation. Job details Role type Full Time, All Year Post Hours of work 37 hours / 52 weeks Location Not specified Contract type Permanent Contract All year post 05/05/2025 Interview date w/c 05/05/2025 At National Star, we are dedicated to enabling people with disabilities to realise their full potential. Over the past 15 years, our charity has grown significantly - from £15 million to over £40 million in annual income - and now operates a broad range of education, care and health services across Gloucestershire and beyond. We employ over 1,300 staff and are proud of our reputation as a leader in innovative and life-changing support. About the role This senior role is responsible for ensuring strong financial control, regulatory compliance, and the accurate and timely reporting of financial information. You will lead on statutory financial reporting, audit, treasury management and tax compliance, supporting the organisation's strategic and operational decision-making. Working closely with the Director of Finance and key internal and external stakeholders, your work will ensure the charity's financial integrity, transparency, and efficiency and will directly support National Star's ability to deliver high-quality services to those who need them most. We are not standing still and key to this role will be a drive for change, challenging existing systems and controls to ensure that the organisation is using best practice to minimise risk whilst shaping and strengthening our financial systems at a time of growth and innovation. About you We are looking for a highly capable, qualified finance professional who combines strong technical expertise with a values-driven approach to leadership. You will have: Demonstrable experience in a senior financial control or financial reporting role, ideally within the charity, education, or care sectors. In-depth knowledge of financial compliance, VAT, and charity accounting standards. Excellent communication skills, with the confidence to advise senior stakeholders and influence decision-making. Strong leadership skills, with the ability to manage a team and collaborate across departments. A proactive and solutions-focused mindset, with a commitment to continuous improvement. A values-led mindset and genuine commitment to the mission and purpose of National Star. Why Work with Us? Joining National Star means becoming part of an organisation that is making a tangible difference in people's lives every single day. You will be supported by a dedicated team and have the opportunity to shape and strengthen our financial systems at a time of growth and innovation. Apply today If you are seeking a role that combines technical challenge with social impact, we invite you to bring your expertise to National Star and help shape our future. Apply Apply online to the Head of Financial Control role. How we will reward you It's motivating to feel valued at work. That's why all new staff will receive a 'Golden Hello' up to the value of £250 for full-time staff (pro-rata for part-time employees) upon successful completion of their probation. Fantastic career development opportunities and comprehensive induction programme - theory and practical. Staff minibus from Cheltenham and Gloucester to our Ullenwood site Monday to Friday. Award-winning training. Use of fitness suite and swimming pool and staff clubs. Westfield medical cover. Life insurance cover. Employee helpline. Contributory pension scheme. Opportunity to purchase a TOTUM discount card. Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more.

We are seeking a part time Customer service and reception assistant to join our team and help create a positive first impression for all students, visitors, parents and stakeholders. Job details Role type Term Time Only Hours of work 14hrs/39weeks Location Location status Contract type Permanent Interview date TBC 09/12/2025 About the role As a key member of the customer service team you will play an essential part in maintaining a professional, efficient and friendly reception environment. You will support the smooth running of our operational services while working closely with student trainees, providing on the job training, guidance and high quality customer service. Main responsibilities include Meet greet and welcome students and visitors. Operate switchboard in a timely and professional manner. Respond to internal and external enquiries efficiently and effectively. Complete postal services. Deliver accurate and timely administrative support across the service, maintaining a high standard of professionalism. Maintain excellent customer service at all times. Work with colleagues collaboratively, to meet deadlines. Working hours are term time only, 14hrs per week Tues-Fri 13:30pm-17:00. Apply Apply online to the Customer Services Advisor role. National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we've supported hundreds of young people with disabilities to achieve their potential. Fantastic career development opportunities and comprehensive induction programme - theory and practical Benefits Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability) Award-winning training Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite Westfield medical cover Life insurance cover Employee helpline Contributory pension scheme Opportunity to purchase a TOTUM discount card Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more