Methods Business and Digital Technology Limited

DevOps Engineer (Cloud Infra Background) Since our establishment in 1990, Methods has worked with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to deliver value to our customers through effective application of digital thinking and technology change. Methods was acquired by ALTEN Plc (a French multi-national Engineering and IT company) in 2022. Our strategy is to deliver profitable, sustainable growth; expanding ALTEN's Enterprise IT Service capabilities in the UK for both public and private sector customers. Our TDSE (Technical Delivery and Software Engineering) portfolio is a key part of Methods' growth strategy, focusing on software and cloud engineering, consultancy, and technical architecture. Our aim is to deliver profitable growth and value by delivering high-quality solutions, built using a DevOps and continuous delivery culture to support digital, data and technology transformation. The business has grown rapidly (from startup in 2019 to just under £30m turnover in 2022-3) and targets profitable growth over the next 5 years as part of ALTEN's global expansion strateg. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Summary Profile: You will work in a small team of DevOps engineers within a wider programme team, and need to have experience of working with the required technologies (see below) on complex programmes; responsible for delivering functional, non-functional, and support requirements. This role is primarily focused in AWS but people with extensive experience in Azure or Google Cloud and willing to cross-train will also be considered. Requirements Engineering: Write software, from build system automation to automated deployment, to scale our engineering delivery. Bring in continuous deployment practices to enhance our Agile posture. Imagine, architect, develop, deploy, and evolve CI and CD systems for cloud applications. Write Infrastructure as Code (IaC) using Industry standard tools and services. Write application deployment automation using industry standard deployment and configuration tools. Design and implement continuous delivery pipelines that serve the purpose of provisioning and operating client test as well as production environments. Provide systems support including responding to monitoring alerts. Implement and stay abreast of Cloud and DevOps industry best practices and tooling. Work with developers to identify necessary Azure resources and automate their provisioning. Document automation processes. Workstation issue troubleshooting (eg Proxy, McAfee). CI/CD infrastructure and process troubleshooting (disk space, network issues etc). CI/CD pipeline support (troubleshooting, support with setting up in new projects). Work closely with key stakeholders to capture, understand, and derive DevOps requirements. Operations: Availability and capacity management. You can define, understand, plan, forecast, measure, maintain and improve all aspects of the availability of services. You control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components. Ownership and initiative. You can take ownership of problems and incidents and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements. You know how to take full accountability for your actions and choices. Security and Design: Information security. You maintain the security, privacy and integrity of information systems through compliance with relevant legislation, regulations and departmental policies. You advocate the concept of Secure by Design and information security practises being the responsibility of the whole team, not one person. Culture: User focus. You can collaborate with user researchers and service designers and/or represent users internally. You can explain the difference between user needs and the desires of the user. You can guide user research to embrace diversity and focus on all users. You know how to prioritise and define approaches to understand the user story, guiding others in doing so. Collaborative working. You can work with a range of agile methodologies, predominantly Scrum or Kanban, focused on delivering tangible, usable features and software at the end of each iteration. You understand the importance of clear, open communication in co-located and remote teams, and can foster a culture of collaboration. Skills & Experience Hands-on experience in continuous delivery and continuous integration of CI/CD pipelines, particularly CircleCI. Experience with GitHub Repos, branching, code review and code sis tools. Proficient with Git, Git Flow, Azure DevOps. Strong hands-on expertise in diverse DevSecOps concepts/tools, especially on GitOps, Pipelines, GitHub, GitHub actions. Ability to assess the requirement, environment and suggest right tools/technologies. Hands on experience on Kubernetes and containerization technologies like Docker and EKS. Good knowledge on Shell Scripting. Expertise in debugging and providing solutions and workarounds. Knowledge on different monitoring and logging solutions available on Cloud, preferably on AWS. Expertise on Function-as-a-Service, eg Lambda. Excellent communication, presentation, and coding abilities. Technologies. Essential Extensive AWS experience. Git (GitHub or GitLab). Linux. Terraform. Ansible. Jenkins. Docker. Scripting and automation. Kubernetes. Bonus Azure and Google Cloud. ELK. Active Directory. Helm. Networking. Desirable Knowledge of integrating solutions with Government services including Gov Pay, Gov Notify, Gov Gateway, Gov Verify etc. Additional This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Details of Have you lived in the UK for the last 5 years? Have you travelled outside of the UK for more than 28 days in the last 12 months? If yes, please ask for further details: Dates, location, reason for travel Have you had any extended periods of travel over 3 months in the last 5 years? If yes, please ask for further details: Dates, location, reason for travel Do you have dual nationality or any former nationalities? Are you willing to go through the vetting process for SC? This role is mainly home-based with occasional travel to the office. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website

to work on a Cyber Data Project Security Check (SC) level clearance must be held, along with a British Passport 6 months inside IR35 4 days per week onsite Good solid BA experience required from Public Sector clients. MoD a bonus. Working on requirements capture, analysis of tech stack, technical integration, stakeholder engagement, workshops, presentations, conflict resolution, agile working, and waterfall understanding. Working within a dynamic forward-thinking team - willing to share ideas and innovative approaches.

need to be familiar with the challenges of implementing Infrastructure-as-Code practices and will have had practical experience of Devops and CD/CI at previous organisations. Valid SC level security clearance essential 4 days per week on site - Worcestershire area

The Senior Product Owner will have expert knowledge of defining and building integrated DVS solutions using Microsoft Dynamics and Microsoft Azure The Product Owner will work with all others as necessary within the project including the Solution Architects and other stakeholders to establish an optimal solution that meets requirements, adheres to technical strategy/constraints and considers total cost of ownership. The client will be undertaking bespoke development in delivering the end-to-end overarching programme solution, so the resource will need to integrate with several bespoke data sources written by other parties, other working areas of the programme, and project or engage with 3rd parties when necessary. Key Knowledge/Skills A Senior Product Owner experience for at least 3 years. Microsoft Dynamics 365 core functions (including but not limited to: - case management, workflow, correspondence, RBAC etc) Strategies for integrating bespoke data sources into Microsoft Dynamics CRM (read and write) Azure technologies (including but not limited to: - API Manager, Active Directory, Functions, Storage, Service Bus etc); Demonstrable experience of working on projects of a similar size, nature and complexity over the past 5 years Agent-assisted PCI compliant payment solutions.

ServiceNow Test Manager Methods: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around our citizens. At Methods we believe in working with a human touch which sets us apart from other consultancies, system integrators and software houses. We do not focus solely on profits or targets; we have a customer-centric value system and focus on doing what is right for our clients. Job Purpose and Scope: Methods is an accredited ServiceNow partner and due to significant growth and success in expanding its ServiceNow practice requires a ServiceNow Test Manager with the relevant experience. The ServiceNow Test Manager will report to the ServiceNow practice's Head of Testing and will be responsible for managing all testing activity at their assigned client. This will involve ensuring that the Methods Test Strategy is implemented and followed, managing all testing phases within the assigned projects, creating test collateral, managing test analysts on the project and working closely with both the customer and the rest of the project team. Please not that the role will be a mix of remote based working and being on client site when required. Role: Reviews requirement specifications and technical designs and provides meaningful feedback Creates comprehensive and well-structured test plans Works with the test analyst to create test scripts including creating ATF tests Estimates, prioritises, plans, and coordinates testing activities Manages all test phases and drives defects to resolution Manages regression testing where necessary, particularly during platform upgrades Stays abreast of developments within the ServiceNow platform and maintains continued professional development NB: Please note that this list is non-exhaustive, and employees and workers may be required to perform such other roles as the Company considers appropriate including for any Associated Company, with prior consultation. Essential Skills: ServiceNow Fundamentals/Sys Admin Certification ServiceNow ITSM experience/certification Knowledge of software quality assurance methodologies preferably ISTQB qualified ITIL experience/certification ATF implementation experience Strong communication skills that include the ability to write clearly and concisely Strong knowledge of the ServiceNow platform and application navigation

Media Manager Location: London/Hybrid (2 days in the office) Salary: £43,824 - £51,557 pa Hours: Full time Contract: 12-month Fixed Term Contract This is an exciting opportunity to make a real impact by playing a key role in the communications and engagement strategy of the organisation. As Media Manager, you will assist in delivering the communications and engagement strategy by developing and delivering content tailored for the media and managing media relationships and act as the communications lead for key organisational programmes and projects. Your responsibilities will include: Creating content for media channels and audiences, working alongside communication and stakeholder managers Building and maintaining positive working relationships with internal and external stakeholders, including journalists Overseeing the management of media enquiries Overseeing the management of the out of hours media service Proactively planning media engagement Identifying and exploiting opportunities to communicate the key messages of the organisation to the public and other key stakeholders On a day-to-day basis, you will work closely with the Associate Director of Communications and Engagement and senior stakeholders across the organisation, diligently spotting and mitigating reputational risks, whilst seeking to develop proactive media opportunities. With a new corporate strategy to launch in 2023, and an external communications strategy that has reset the tone and direction of the organisation's engagement, this is an exciting and promising time to join the team. About you To be considered for this role you must be a media professional with previous experience working in a media office or as a journalist. You will be able to demonstrate a capable and proven track record of planning and delivering integrated communications campaigns, as well as media strategies. You will also be capable in the management of conflicting priorities, identifying and managing risk, and escalating where appropriate. Excellent communication and interpersonal skills and the ability to quickly build effective relationships are equally important.

Methods are currently seeking recruiting for an ITSM-focused Delivery Manager/Project Manager to join on a permanent basis. Note: This will initially be considered a remote position due to current coronavirus conditions, however applicants should be willing to attend onsite in Farringdon/Victoria when required on an ad-hoc basis. Requirements: As a Delivery Manager/Project Manager you'll be involved in driving major Transformation for Methods' Service Management clients, operating in either Agile, Waterfall or Hybrid environments and able to call on your expertise to support delivery of service. We have an immediate assignment available where the post holder will be responsible for ensuring that our skilled, multidisciplinary Programme team utilise an Agile methodology to deliver one of our clients' Strategic Technology & Support Programmes. This will be done by ensuring the Programme team adopts agile/lean tools and techniques, helping the team to self-organise and removing obstacles that may impede their ability to deliver value. It will also include senior client stakeholder management, project problem solving, creative strategising and is likely to suit individuals with a project management background and broad breadth of experience. Applicants should have a solid background in managing multi-disciple delivery squads, handling multiple priorities, managing conflict, and influencing to ensure consistent and continuous high-quality delivery. This will be well suited for candidates with experience in operating on programmes/projects in complex organisations in a Delivery Manager, Project Manager or Senior SCRUM Master role. Essential Skills: At least 3+ years' experience working as a Scrum Master/Delivery Manager/Project Manager within an agile or waterfall environment. Applied knowledge of an Agile framework (Scrum, Kanban) Experience owning scrum processes (running stand-ups, sprint planning, etc). Experience with JIRA/Atlassian administration (Confluence, workflows, dashboards, reporting) Strong investigation and analytical skills demonstrating the ability to approach complex problems. Experience working in complex Programme/Project environments Strong written, verbal and communication skills Excellent attention to detail Ability to work with stakeholders at all levels within the organisation. Self-motivated and driven and can work with minimal supervision. Ability to work under pressure and meet deadlines while handling multiple tasks. Proficient in Microsoft Suite including, Word, PowerPoint, Excel Bonus Skills: Experience working in an IT Service Management environment Security Cleared Qualifications and experience in any additional IT best practice frameworks and standards such as ISO20000, SAFe, MOF 4.0, LEAN and Lean Six Sigma, COBIT, TOGAF

Methods urgently require a Software Developer (Ruby on Rails) on a 12 Months contract which falls Inside IR35. Task: 1, Build RESTful web services, taking responsibility for the quality of code you produce 2, Iterate and maintain our Ruby on Rails application which provides: - A data warehouse that stores content and content metrics, and exposes this information via an API, to help content owners measure and improve content - Data is combined from multiple sources, including Publishing API, Feedback and Google Analytics. - Explore techniques which will allow this application to bring in data from other sources, and visualise it in new ways to provide insights to users. Apply modern best practices in software development. 3, Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability 4, Build automated tests to support our continuous deployment environment 5, Share knowledge of tools and techniques with your wider team, both developers and non-developers 6, Design and iterate appropriate database schema and associated jobs to ingest data from a variety of data sources (for example time series data from web analytics) Requirements: have experience in Back End web development, with detailed knowledge of Ruby and the Rails framework familiar with AWS cloud infrastructure and services such as S3, RDS and EKS, EC2 and Redshift understand and practice software design principles familiar with database design and data warehouses willing to research and learn new programming tools and techniques take a systematic approach to solving problems have experience of using testing to validate solutions understand agile environments and version control have a good understanding about web security and accessibility have a good understanding of technologies used for web applications, eg databases, backups, CDNs and search, and of Unix-like operating systems, eg Linux and/or Mac OS Familiarity with use of infrastructure as code tools, especially Terraform