Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Birmingham Region West Midlands Closing Date 18-Sep-2026 Post Type Permanent AO Number of jobs available 1 Reserve List 12 Months Job ID 21871 Descriptions & requirements Job Title & Grade: AO Caseworker Contract Type: Permanent Salary range (depending on location):National - £25,582 Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location. Location: Birmingham If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 28 hours and to cover 4 days of the week, your working days must include Friday. To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training. The Legal Aid Agency We are an executive agency of the Ministry of Justice (MoJ). At the Legal Aid Agency (LAA), we have a vital purpose. We help eligible people meet the costs of legal advice, family mediation and representation in a court or tribunal in England and Wales. Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we have some of the best People Survey results in the Civil Service and are proud of our supportive, inclusive culture. We'll invest in you by providing structured training and development opportunities This is a great chance to start your career with the LAA and we offer real opportunities to progress and develop your career, either with us or the wider Civil Service if you choose. Case Management The Case Management team is central to the Agency, it is responsible for handling legal aid applications, processing case payments and dealing with correspondence and enquiries received in both Civil and Criminal Legal aid matters. Our dedicated staff ensure that 600,000 new clients access justice each year, while ensuring that legal aid lawyers are paid fairly. We listen and engage with all staff in case management, ensuring we always value the 'caseworker voice' and that this is represented when delivering change. We support all staff in our work, recognising success and promoting a positive and healthy work-life balance. We have a culture where new ideas are encouraged and appreciated. Job Summary Our Administration Officers (AO) are responsible for processing applications for legal aid and assessing claims for payments in accordance with regulations and guidance. Working as part of a team, you'll manage your own time while helping to achieve operational, performance and service standards within your work area. Following training you will be required to maintain an up to date understanding of current guidance and regulations in either Criminal Court proceedings or Civil proceedings. The role can include the following: making accurate decisions on applications to determine eligibility based on the merits of the case and financial eligibility of the client make accurate decisions on claims for payments submitted by Solicitors and Barristers to ensure the correct spending of public funds dealing effectively and professionally with enquiries from customers both in writing and verbally regular interaction with Solicitors, legal aid clients and colleagues across the LAA and MoJ achieving performance and quality targets in your work ensuring information and data is recorded accurately on case management systems and that case records are up to date Being an AO caseworker within the LAA is an interesting and varied role, where you can make a real difference. Essential Knowledge, Experience and skills Ability to make decisions using evidence/information Experience of working in a team Ability to work to deadlines or targets Ability to use computers and Microsoft 365 Ability tocommunicateeffectively usingwritten and verbalskills Person Specification No prior experience is required, as full training will be provided. However, we are looking for someone who: Works well both independently and as part of a team. Enjoys being part of a fast-paced and rewarding work environment. Brings a positive, can-do attitude and a genuine enthusiasm for learning. Assessment approach Application Process Interview / assessment Process If you are successful through the application stage, you will be asked an experience question based on the essential skills and experience required of an administration officer and 3 strength-based questions. You will also be asked to undertake a written exercise that will test your ability to use IT and communicate effectively. Further details will be provided during the interview. Shortlisting is planned for week commencing: Monday 21 st September 2026 Interviews are planned for week commencing: Monday 19 th October 2026 Our LAA commitment to Diversity and Inclusion As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months. If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes. The LAA's goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities. Reasonable Adjustments We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing after you have applied so that we can discuss options with you. Complaints procedure If you have any complaints about this recruitment activity, please share your concerns by emailing initially. We aim to respond to any complaint within 10 working days. If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. . click apply for full job details
Sep 12, 2026
Full time
Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Birmingham Region West Midlands Closing Date 18-Sep-2026 Post Type Permanent AO Number of jobs available 1 Reserve List 12 Months Job ID 21871 Descriptions & requirements Job Title & Grade: AO Caseworker Contract Type: Permanent Salary range (depending on location):National - £25,582 Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location. Location: Birmingham If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 28 hours and to cover 4 days of the week, your working days must include Friday. To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training. The Legal Aid Agency We are an executive agency of the Ministry of Justice (MoJ). At the Legal Aid Agency (LAA), we have a vital purpose. We help eligible people meet the costs of legal advice, family mediation and representation in a court or tribunal in England and Wales. Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we have some of the best People Survey results in the Civil Service and are proud of our supportive, inclusive culture. We'll invest in you by providing structured training and development opportunities This is a great chance to start your career with the LAA and we offer real opportunities to progress and develop your career, either with us or the wider Civil Service if you choose. Case Management The Case Management team is central to the Agency, it is responsible for handling legal aid applications, processing case payments and dealing with correspondence and enquiries received in both Civil and Criminal Legal aid matters. Our dedicated staff ensure that 600,000 new clients access justice each year, while ensuring that legal aid lawyers are paid fairly. We listen and engage with all staff in case management, ensuring we always value the 'caseworker voice' and that this is represented when delivering change. We support all staff in our work, recognising success and promoting a positive and healthy work-life balance. We have a culture where new ideas are encouraged and appreciated. Job Summary Our Administration Officers (AO) are responsible for processing applications for legal aid and assessing claims for payments in accordance with regulations and guidance. Working as part of a team, you'll manage your own time while helping to achieve operational, performance and service standards within your work area. Following training you will be required to maintain an up to date understanding of current guidance and regulations in either Criminal Court proceedings or Civil proceedings. The role can include the following: making accurate decisions on applications to determine eligibility based on the merits of the case and financial eligibility of the client make accurate decisions on claims for payments submitted by Solicitors and Barristers to ensure the correct spending of public funds dealing effectively and professionally with enquiries from customers both in writing and verbally regular interaction with Solicitors, legal aid clients and colleagues across the LAA and MoJ achieving performance and quality targets in your work ensuring information and data is recorded accurately on case management systems and that case records are up to date Being an AO caseworker within the LAA is an interesting and varied role, where you can make a real difference. Essential Knowledge, Experience and skills Ability to make decisions using evidence/information Experience of working in a team Ability to work to deadlines or targets Ability to use computers and Microsoft 365 Ability tocommunicateeffectively usingwritten and verbalskills Person Specification No prior experience is required, as full training will be provided. However, we are looking for someone who: Works well both independently and as part of a team. Enjoys being part of a fast-paced and rewarding work environment. Brings a positive, can-do attitude and a genuine enthusiasm for learning. Assessment approach Application Process Interview / assessment Process If you are successful through the application stage, you will be asked an experience question based on the essential skills and experience required of an administration officer and 3 strength-based questions. You will also be asked to undertake a written exercise that will test your ability to use IT and communicate effectively. Further details will be provided during the interview. Shortlisting is planned for week commencing: Monday 21 st September 2026 Interviews are planned for week commencing: Monday 19 th October 2026 Our LAA commitment to Diversity and Inclusion As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months. If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes. The LAA's goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities. Reasonable Adjustments We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing after you have applied so that we can discuss options with you. Complaints procedure If you have any complaints about this recruitment activity, please share your concerns by emailing initially. We aim to respond to any complaint within 10 working days. If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. . click apply for full job details
Ministry of Justice is inviting applications for Case Administrators who play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. The starting salary is £24,645, with annual pay progression through a Competency Based Framework. This is an administrative role within the Probation Service with opportunities to work across offices, courts, and prisons.
Sep 12, 2026
Full time
Ministry of Justice is inviting applications for Case Administrators who play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. The starting salary is £24,645, with annual pay progression through a Competency Based Framework. This is an administrative role within the Probation Service with opportunities to work across offices, courts, and prisons.
Job holders within this Group Profile will be responsible for providing supervision, knowledge and skills to prisoners in a specialist workshop so they can improve their employment prospects on release with a view to reducing reoffending. The job holder will ensure that all services are provided to a high standard and that security and control is maintained at all times. The jobholder will be able to teach prisoners towards achieving nationally recognised qualifications and may be supported by external organisations such as local colleges. This job description is not for use by jobholders in basic assembly / packing workshops, instead Production Instructor - Enterprises should be used.However, on an exceptional short term basis jobholders can supervise prisoners in more basic workshops. This is a non-operational prisoner facing role with no line management responsibilities. Characteristics Typical tasks associated with this Group Profile include: Induct prisoners to the workshop/area of work and train them in aspects such as health and safety, Control of Substance Hazardous to health (COSHH), machinery and tools usage Provide support for prisoners where required; tailor learning and training requirements to individual needs Set work schedules and manage targets/quality standards, maintaining delivery of contractual arrangements Assess and evaluate skills of prisoners up to national qualification standards Supervise and maintain discipline of prisoners within workshop/area of work, responsible for performance, motivation, discipline, appraisal and development of prisoners Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports Log attendance and approve prisoner hours worked and wages including recording piece work where appropriate Carry out fabric and tool checks of workshops and maintain security of areas, logging any tool/equipment faults. Undertake planned maintenance programme on machinery Contribute to Health and Safety risk assessments relating to the workshop/work of area and specialist areas Will conduct a metal detector scan or rub down search of prisoners attending and leaving their own workshops Job Descriptions relating to this Group Profile The post is non-rotational and will be required to carry out one of the job descriptions within their area of expertise. A sample list of job descriptions is attached below. Specialist Production Instructor : Amenities and Conservation Specialist Production Instructor : Textiles Sewing Machine Repair Specialist Production Instructor : Engineering Machining Specialist Production Instructor : Engineering Powder Coating Systems Specialist Production Instructor : Engineering Sheet Metal Work Specialist Production Instructor : Engineering Computer Aided Drawing Specialist Production Instructor : Engineering Welding and Fabrication Specialist Production Instructor : Plastics Injection Moulding Thermo Plastics Specialist Production Instructor : Printing Lithographic Machine Minder Specialist Production Instructor : Printing Origination Lithographic Platemaking Specialist Production Instructor : Printing Print Finishing & Binding Specialist Production Instructor : Woodwork Wood Assembly Joiner Specialist Production Instructor : Woodwork Wood Finisher Sprayer Specialist Production Instructor : Manufacturing Promotions Specialist Production Instructor : Warehousing and Performing Manufacturing Operations Specialist Production Instructor : Vehicle Maintenance and Valeting Specialist Production Instructor : Promotional Printed Products Essential Skills/ Qualifications/ Accreditation/ Registration When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Hours of Work and Allowances 37 hour week Behaviours Communicating and Influencing Working Together Managing a Quality Service Developing Self and Others Must have relevant work experience in specialist field Preferable for candidate to have some supervisory experience Should have experience of using industrial standard machinery and equipment Technical Requirements Currently hold or be prepared to work towards Level 3 or equivalent in related subject Ability Basic Maths Basic English Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . click apply for full job details
Sep 12, 2026
Full time
Job holders within this Group Profile will be responsible for providing supervision, knowledge and skills to prisoners in a specialist workshop so they can improve their employment prospects on release with a view to reducing reoffending. The job holder will ensure that all services are provided to a high standard and that security and control is maintained at all times. The jobholder will be able to teach prisoners towards achieving nationally recognised qualifications and may be supported by external organisations such as local colleges. This job description is not for use by jobholders in basic assembly / packing workshops, instead Production Instructor - Enterprises should be used.However, on an exceptional short term basis jobholders can supervise prisoners in more basic workshops. This is a non-operational prisoner facing role with no line management responsibilities. Characteristics Typical tasks associated with this Group Profile include: Induct prisoners to the workshop/area of work and train them in aspects such as health and safety, Control of Substance Hazardous to health (COSHH), machinery and tools usage Provide support for prisoners where required; tailor learning and training requirements to individual needs Set work schedules and manage targets/quality standards, maintaining delivery of contractual arrangements Assess and evaluate skills of prisoners up to national qualification standards Supervise and maintain discipline of prisoners within workshop/area of work, responsible for performance, motivation, discipline, appraisal and development of prisoners Open and complete Assessment Care in Custody and Teamwork (ACCT) forms, Violence Reduction Incident Reports (VRIR) and Security Information Reports (SIRs) when required and contribute to Incentive Earned Privileges (IEP) reports Log attendance and approve prisoner hours worked and wages including recording piece work where appropriate Carry out fabric and tool checks of workshops and maintain security of areas, logging any tool/equipment faults. Undertake planned maintenance programme on machinery Contribute to Health and Safety risk assessments relating to the workshop/work of area and specialist areas Will conduct a metal detector scan or rub down search of prisoners attending and leaving their own workshops Job Descriptions relating to this Group Profile The post is non-rotational and will be required to carry out one of the job descriptions within their area of expertise. A sample list of job descriptions is attached below. Specialist Production Instructor : Amenities and Conservation Specialist Production Instructor : Textiles Sewing Machine Repair Specialist Production Instructor : Engineering Machining Specialist Production Instructor : Engineering Powder Coating Systems Specialist Production Instructor : Engineering Sheet Metal Work Specialist Production Instructor : Engineering Computer Aided Drawing Specialist Production Instructor : Engineering Welding and Fabrication Specialist Production Instructor : Plastics Injection Moulding Thermo Plastics Specialist Production Instructor : Printing Lithographic Machine Minder Specialist Production Instructor : Printing Origination Lithographic Platemaking Specialist Production Instructor : Printing Print Finishing & Binding Specialist Production Instructor : Woodwork Wood Assembly Joiner Specialist Production Instructor : Woodwork Wood Finisher Sprayer Specialist Production Instructor : Manufacturing Promotions Specialist Production Instructor : Warehousing and Performing Manufacturing Operations Specialist Production Instructor : Vehicle Maintenance and Valeting Specialist Production Instructor : Promotional Printed Products Essential Skills/ Qualifications/ Accreditation/ Registration When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Hours of Work and Allowances 37 hour week Behaviours Communicating and Influencing Working Together Managing a Quality Service Developing Self and Others Must have relevant work experience in specialist field Preferable for candidate to have some supervisory experience Should have experience of using industrial standard machinery and equipment Technical Requirements Currently hold or be prepared to work towards Level 3 or equivalent in related subject Ability Basic Maths Basic English Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . click apply for full job details
Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Region East Midlands Closing Date 16-Sep-2026 Post Type Permanent EO Number of jobs available 2 Reserve List 12 Months Job ID 21725 Descriptions & requirements Proud to serve. Proud to keep justice going. Our Team Leaders in HMCTS National Services play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users and key stakeholders. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals England and Wales as well as the reserved unified tribunals across the United Kingdom. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. National Services provides centralised support through Courts and Tribunals Service Centres, Business Centres and Enforcement Offices. We handle case administration, customer queries by phone, email, and webchat and enable self-service in our digital services. About your role The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success.We're looking for managers who can drive strong performance, manage attendance effectively, and champion reward and recognition. You will be part of the management team at Leicester Sovereign House - Property Chamber.Leading your team, you will provide outstanding service to all our users, delivering on your area of work against local, regional and national priorities. As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate them to succeed. You will create a sense of purpose, recognising successes and managing performance to deliver results and achieve key performance outcomes, ensuring exceptional service for every user. Please refer to the role profile attachment to understand more about this key leadership position. Essential knowledge, skills and experience - Ability to lead, motivate, coach and develop others to have the skills, confidence and experience to thrive in their role. - Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service. - Excellent communication skills. Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders. - Able to manage difficult and challenging situations and resolve problems swiftly and professionally. - Confident in analysing data to make informed decisions to improve and maintain performance. - Ability to use IT and learn new systems. Lead criterion at application stage:Statement of Suitability.A sift based on the statement of suitability may be held if a large number of applications are received. Our HMCTS Leadership Development offer will build your confidence and capability as a leader. From bite-sized learning and interactive workshops to deeper insights through our Accountability & Decision-Making framework, we'll equip you to lead with impact, inspire your teams, and drive performance across the organisation. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week, Monday - Friday. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Applications for part-time working will be considered however due to the nature of the role the minimum hours would be 25 hours per week. Skilled Worker Visa From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas.This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. . click apply for full job details
Sep 12, 2026
Full time
Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Region East Midlands Closing Date 16-Sep-2026 Post Type Permanent EO Number of jobs available 2 Reserve List 12 Months Job ID 21725 Descriptions & requirements Proud to serve. Proud to keep justice going. Our Team Leaders in HMCTS National Services play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users and key stakeholders. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals England and Wales as well as the reserved unified tribunals across the United Kingdom. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. National Services provides centralised support through Courts and Tribunals Service Centres, Business Centres and Enforcement Offices. We handle case administration, customer queries by phone, email, and webchat and enable self-service in our digital services. About your role The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success.We're looking for managers who can drive strong performance, manage attendance effectively, and champion reward and recognition. You will be part of the management team at Leicester Sovereign House - Property Chamber.Leading your team, you will provide outstanding service to all our users, delivering on your area of work against local, regional and national priorities. As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate them to succeed. You will create a sense of purpose, recognising successes and managing performance to deliver results and achieve key performance outcomes, ensuring exceptional service for every user. Please refer to the role profile attachment to understand more about this key leadership position. Essential knowledge, skills and experience - Ability to lead, motivate, coach and develop others to have the skills, confidence and experience to thrive in their role. - Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service. - Excellent communication skills. Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders. - Able to manage difficult and challenging situations and resolve problems swiftly and professionally. - Confident in analysing data to make informed decisions to improve and maintain performance. - Ability to use IT and learn new systems. Lead criterion at application stage:Statement of Suitability.A sift based on the statement of suitability may be held if a large number of applications are received. Our HMCTS Leadership Development offer will build your confidence and capability as a leader. From bite-sized learning and interactive workshops to deeper insights through our Accountability & Decision-Making framework, we'll equip you to lead with impact, inspire your teams, and drive performance across the organisation. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week, Monday - Friday. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Applications for part-time working will be considered however due to the nature of the role the minimum hours would be 25 hours per week. Skilled Worker Visa From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas.This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. . click apply for full job details
This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Additional Information This is a part time post working in the afternoons. 12.20pm to 5pm, including being on a rota for late nights until 7pm 1 night a week. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. Benefits Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. PS-JES-0109 Receptionist v2.0.pdf(Job Description Attachment) A sift based on the lead behaviour, Delivering at Pace, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. 500 Delivering at Pace Managing a Quality Service Working Together Interview stage assessments Interview Dates To be confirmed Behaviours Delivering at Pace Managing a Quality Service Working Together Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed. Level of security checks required DBS Standard Use of Artificial Intelligence (Al) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidance for more information on appropriate and inappropriate use.
Sep 12, 2026
Full time
This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Additional Information This is a part time post working in the afternoons. 12.20pm to 5pm, including being on a rota for late nights until 7pm 1 night a week. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. Benefits Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. PS-JES-0109 Receptionist v2.0.pdf(Job Description Attachment) A sift based on the lead behaviour, Delivering at Pace, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. 500 Delivering at Pace Managing a Quality Service Working Together Interview stage assessments Interview Dates To be confirmed Behaviours Delivering at Pace Managing a Quality Service Working Together Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed. Level of security checks required DBS Standard Use of Artificial Intelligence (Al) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidance for more information on appropriate and inappropriate use.
NPS YatH Accr Prog and Structured Interv (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21493 Descriptions & requirements Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks. Overview of the job The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities. Summary The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required To co ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under performance or poor quality to the Programme Manager Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation To deliver accredited and non accredited programmes where required to maintain accreditation The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours Making Effective Decisions Leadership Communicating and Influencing Working Together Changing and Improving Managing a Quality Service Essential Experience Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes Experience of working within the Criminal Justice or Social Care sector A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour Experience of supporting others to evidence the ability to support staff in professional practice Ability To have good written and ICT skills Effective verbal skills to interact and communicate with a range of audiences Ability to undertake the Intervention Services generic Treatment Management Training Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices. You can determine your eligibility at Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here) As a Disability Confident employer . click apply for full job details
Sep 12, 2026
Full time
NPS YatH Accr Prog and Structured Interv (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21493 Descriptions & requirements Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks. Overview of the job The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities. Summary The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required To co ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under performance or poor quality to the Programme Manager Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation To deliver accredited and non accredited programmes where required to maintain accreditation The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours Making Effective Decisions Leadership Communicating and Influencing Working Together Changing and Improving Managing a Quality Service Essential Experience Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes Experience of working within the Criminal Justice or Social Care sector A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour Experience of supporting others to evidence the ability to support staff in professional practice Ability To have good written and ICT skills Effective verbal skills to interact and communicate with a range of audiences Ability to undertake the Intervention Services generic Treatment Management Training Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part time and job share posts will be calculated on a pro rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices. You can determine your eligibility at Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here) As a Disability Confident employer . click apply for full job details
Summary The job holder will be responsible for activities within the industries, workshops, and land-based areas where applicable, and for training within a realistic working environment. Staffing numbers will vary depending on the size of the establishment and the nature of work undertaken. The job holder will be implementing national policies to suit local needs within the function and will be responsible for the revisions of local policies, improvement plans and procedures related to industries. Overview of the job This is a management job in an establishment. This is a management job in an establishment. The job holder will be responsible for activities within the industries, workshops, and land-based areas where applicable, and for training within a realistic working environment. Staffing numbers will vary depending on the size of the establishment and the nature of work undertaken. The job holder will be implementing national policies to suit local needs within the function and will be responsible for the revisions of local policies, improvement plans and procedures related to industries. This is a non-operational job with line management responsibilities. This role is non-rotational. Responsibilities, Activities and Duties Responsible for ensuring all staff within Industries provide a respectful, safe decent environment for all prisoners and staff. Responsible for advising Senior Management Team (SMT) on industry related areas. Review and implement local industries improvement plans and reviewing industries policy annually. Responsible for ensuring staff are fully trained and qualified for the activities they are employed in. Responsible for setting accreditation targets for the department and monitor targets and progress against them. Visit all areas on a regular basis to check that all required work is being completed to the set standards. Responsible for the performance of production workshops both in terms of prisoner occupation, production and sales turn over. Responsible for monitoring performance of suppliers against contracts to ensure that contracts are running to time, cost, quality and all contractual requirements of Industry providers operating within the establishment. Responsible for ensuring production is scheduled and managed to deliver targets (including income generation levels) and quality standards and maintains delivery of contractual arrangements. OFFICIAL Ensure all industries information and IT systems are kept up to date. Responsible for managing the income generation targets and compliance within the work area, verifying and signing off documentation as appropriate. Contribute towards developing and implementing an employment strategy for the Prison working alongside partners in the delivery of employment training, advice and guidance on release. Seeking local commercial work to fill free production capacity by way of preparing quotations for external stakeholders for potential products to be manufactured within industries. Manage successful private sector partnerships, Colleges and Training Centres and assist in developing links with internal/external Agencies with a view to prisoner employment and resettlement. Responsible for ensuring all materials are ordered, received, logged, stored, utilised and disposed of appropriately within the areas of activity managed. Responsible for ensuring prisoners are appropriately supervised, inducted, trained and deployed and paid within the industries and that discipline, safer custody and Health and Safety practices are maintained at all times. Responsible for the efficient and economical use of industries transport. Managing stock and supervising the annual stock taking process. Responsible for ensuring the delivery national accredited qualifications and skills to prisoners where appropriate. Responsible for the provision of management / reports to HQ as required. Undertake other management tasks including: Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation. Responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management. Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area. Ensure all national and local policies and procedures are implemented and compliant e.g. National Security Framework (NSF), Local Security Strategy (LSS), Finance Manual. Attend as directed any relevant boards/meetings and actively contribute, either as chair or team member. Provides leadership and direction to managers and staff within their defined work area through briefings, building informal and formal relationships and effective communication. Produce relevant reports as required and ensure all correspondence is replied to within agreed timescales. OFFICIAL Liaise and form good relationships with internal and external stakeholders. Manage resources to deliver the activities within the defined work area, and contribute to the mid-to-long term business planning process. Ensure the defined work area and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards ensuring Health and Safety compliance. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Essential Experience The job holder will have experience in industry or commercial production environment. Technical Requirements Must complete specific training to hold the qualifications required for area of specialism outlined on the Job Description. Will need to keep up to date of knowledge/working practices in areas of expertise. Qualified to level 4 or above including business management modules. Awareness of current ISO9001 Standard or an equivalent quality management system, and have a broad understanding of Health and Safety requirements in an industrial setting. Internal applicants All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion. Staff that have mapped or re graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification. External applicants All external staff joining as a Band 6 Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service Learning within three years. Hours of Work (Unsocial Hours) Allowances 37 hour working week. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff click apply for full job details
Sep 12, 2026
Full time
Summary The job holder will be responsible for activities within the industries, workshops, and land-based areas where applicable, and for training within a realistic working environment. Staffing numbers will vary depending on the size of the establishment and the nature of work undertaken. The job holder will be implementing national policies to suit local needs within the function and will be responsible for the revisions of local policies, improvement plans and procedures related to industries. Overview of the job This is a management job in an establishment. This is a management job in an establishment. The job holder will be responsible for activities within the industries, workshops, and land-based areas where applicable, and for training within a realistic working environment. Staffing numbers will vary depending on the size of the establishment and the nature of work undertaken. The job holder will be implementing national policies to suit local needs within the function and will be responsible for the revisions of local policies, improvement plans and procedures related to industries. This is a non-operational job with line management responsibilities. This role is non-rotational. Responsibilities, Activities and Duties Responsible for ensuring all staff within Industries provide a respectful, safe decent environment for all prisoners and staff. Responsible for advising Senior Management Team (SMT) on industry related areas. Review and implement local industries improvement plans and reviewing industries policy annually. Responsible for ensuring staff are fully trained and qualified for the activities they are employed in. Responsible for setting accreditation targets for the department and monitor targets and progress against them. Visit all areas on a regular basis to check that all required work is being completed to the set standards. Responsible for the performance of production workshops both in terms of prisoner occupation, production and sales turn over. Responsible for monitoring performance of suppliers against contracts to ensure that contracts are running to time, cost, quality and all contractual requirements of Industry providers operating within the establishment. Responsible for ensuring production is scheduled and managed to deliver targets (including income generation levels) and quality standards and maintains delivery of contractual arrangements. OFFICIAL Ensure all industries information and IT systems are kept up to date. Responsible for managing the income generation targets and compliance within the work area, verifying and signing off documentation as appropriate. Contribute towards developing and implementing an employment strategy for the Prison working alongside partners in the delivery of employment training, advice and guidance on release. Seeking local commercial work to fill free production capacity by way of preparing quotations for external stakeholders for potential products to be manufactured within industries. Manage successful private sector partnerships, Colleges and Training Centres and assist in developing links with internal/external Agencies with a view to prisoner employment and resettlement. Responsible for ensuring all materials are ordered, received, logged, stored, utilised and disposed of appropriately within the areas of activity managed. Responsible for ensuring prisoners are appropriately supervised, inducted, trained and deployed and paid within the industries and that discipline, safer custody and Health and Safety practices are maintained at all times. Responsible for the efficient and economical use of industries transport. Managing stock and supervising the annual stock taking process. Responsible for ensuring the delivery national accredited qualifications and skills to prisoners where appropriate. Responsible for the provision of management / reports to HQ as required. Undertake other management tasks including: Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation. Responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management. Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area. Ensure all national and local policies and procedures are implemented and compliant e.g. National Security Framework (NSF), Local Security Strategy (LSS), Finance Manual. Attend as directed any relevant boards/meetings and actively contribute, either as chair or team member. Provides leadership and direction to managers and staff within their defined work area through briefings, building informal and formal relationships and effective communication. Produce relevant reports as required and ensure all correspondence is replied to within agreed timescales. OFFICIAL Liaise and form good relationships with internal and external stakeholders. Manage resources to deliver the activities within the defined work area, and contribute to the mid-to-long term business planning process. Ensure the defined work area and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards ensuring Health and Safety compliance. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Behaviours Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Essential Experience The job holder will have experience in industry or commercial production environment. Technical Requirements Must complete specific training to hold the qualifications required for area of specialism outlined on the Job Description. Will need to keep up to date of knowledge/working practices in areas of expertise. Qualified to level 4 or above including business management modules. Awareness of current ISO9001 Standard or an equivalent quality management system, and have a broad understanding of Health and Safety requirements in an industrial setting. Internal applicants All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion. Staff that have mapped or re graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification. External applicants All external staff joining as a Band 6 Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service Learning within three years. Hours of Work (Unsocial Hours) Allowances 37 hour working week. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff click apply for full job details
Barnsley, Bradford, Bridlington, Dewsbury, Doncaster, Grimsby, Halifax, Harrogate, Huddersfield, Hull, Leeds, Northallerton, Rotherham, Scarborough, Scunthorpe, Sheffield, Skipton, Wakefield, York Region Yorkshire and the Humber Closing Date 15-Sep-2026 Business Unit NPS YatH Corporate Services (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21692 Descriptions & requirements This role is based within Corporate Services working as part of the Workforce Planning Team. This is a small team co-ordinating all aspects of workforce planning and resourcing for the Probation Service Yorkshire and the Humber. The successful candidate will require strong analytical skills and be able to work confidently on their own and as part of a team. Experience in using Excel and Power BI is desirable. Effective communication skills are integral to this role as well as being able to liaise with colleagues to receive, collate and analyse information, compile reports and create and maintain trackers and dashboards. Problem solving is an important part of this role as is the ability to be able to develop and utilise data to identify trends and issues. The successful candidate will be required to build strong working relationships with colleagues and stakeholders of all grades and perform their duties in a professional manner. This role supports the whole of the Yorkshire and the Humber region with the provision of high quality management information tools to provide a flexible analytical resource to meet regional requirements. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks. From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. . click apply for full job details
Sep 12, 2026
Full time
Barnsley, Bradford, Bridlington, Dewsbury, Doncaster, Grimsby, Halifax, Harrogate, Huddersfield, Hull, Leeds, Northallerton, Rotherham, Scarborough, Scunthorpe, Sheffield, Skipton, Wakefield, York Region Yorkshire and the Humber Closing Date 15-Sep-2026 Business Unit NPS YatH Corporate Services (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21692 Descriptions & requirements This role is based within Corporate Services working as part of the Workforce Planning Team. This is a small team co-ordinating all aspects of workforce planning and resourcing for the Probation Service Yorkshire and the Humber. The successful candidate will require strong analytical skills and be able to work confidently on their own and as part of a team. Experience in using Excel and Power BI is desirable. Effective communication skills are integral to this role as well as being able to liaise with colleagues to receive, collate and analyse information, compile reports and create and maintain trackers and dashboards. Problem solving is an important part of this role as is the ability to be able to develop and utilise data to identify trends and issues. The successful candidate will be required to build strong working relationships with colleagues and stakeholders of all grades and perform their duties in a professional manner. This role supports the whole of the Yorkshire and the Humber region with the provision of high quality management information tools to provide a flexible analytical resource to meet regional requirements. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles. Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks. From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. . click apply for full job details
The job holder will be required to carry out the following responsibilities, activities and duties: Horticulture Carry out a full range of horticultural activities, giving instruction to prisoners on all land-based activity duties including use of machinery. Land based activities Maintain the establishments grounds and conservation areas including maintenance of lawns, ponds, water features, hard and soft landscaping (including laying paving and turf) and external grounds to the establishment including woodland (where appropriate). Deliver the relevant actions from the MoJ's Biodiversity Strategy and to develop and create the establishments conservation areas. Undertake small project work as advised. Undertake other instructor tasks including: You will be responsible for supervising prisoners in the work area, ensuring that work targets are met, discipline is maintained, and the work area remains a safe and positive working environment at all times. This may involve the selection process of prisoners and managing their pay. Inducting prisoners and training and training them in aspects such as Health and Safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage within your area of work. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of
Sep 11, 2026
Full time
The job holder will be required to carry out the following responsibilities, activities and duties: Horticulture Carry out a full range of horticultural activities, giving instruction to prisoners on all land-based activity duties including use of machinery. Land based activities Maintain the establishments grounds and conservation areas including maintenance of lawns, ponds, water features, hard and soft landscaping (including laying paving and turf) and external grounds to the establishment including woodland (where appropriate). Deliver the relevant actions from the MoJ's Biodiversity Strategy and to develop and create the establishments conservation areas. Undertake small project work as advised. Undertake other instructor tasks including: You will be responsible for supervising prisoners in the work area, ensuring that work targets are met, discipline is maintained, and the work area remains a safe and positive working environment at all times. This may involve the selection process of prisoners and managing their pay. Inducting prisoners and training and training them in aspects such as Health and Safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage within your area of work. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information Working Pattern Full Time Vacancy Approach Cross Government Location Manchester Region Greater Manchester Closing Date 10-Sep-2026 Business Unit Security Group Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 21579 Descriptions & requirements The earliest start date for this role will be December 2026. Things you need to know: About the Risk and Capabilities Unit: The Risk and Capabilities Unit (RaCU) sits within the Directorate of Security and is comprised of three distinct pillars: 1) Operational Countermeasures 2) Personnel Security Countermeasures 3) Procedures, Practice and Capability. RaCU is dedicated to identifying and prioritising security risk and providing and enhancing capabilities in prisons, probation and youth custody to counter them. The term 'Capabilities' covers a wide spectrum of support and interventions. For example, our technological or physical advances to detect, prevent usage of, or disable illicit items; our formal training and skilling; our clear and constant learning communications; as well as our contemporary security procedures and practice improvement to enable staff to perform their duties consistently well. These are all 'Capabilities' and give people the tools to achieve. Our purpose is to identify and prioritise live and future risks, and in turn provide a range of creative and effective capabilities to support others to manage, mitigate or remove them. Location: We offer a hybrid working model, allowing for a balance between remote work and time spent in your base location. Application Feedback: Unfortunately, feedback cannot be provided for the application stage, any requests for feedback will not be actioned. Security Clearance: All Risk and Capabilities Unit employees must hold at least SC level security clearance. For SC clearance you must have the UK footprint of 5 years. More information can be found about the vetting and clearance levels before completing your application. This is an exciting time to join a rapidly expanding Security Vetting function. We are looking for a highly motivated and enthusiastic Security Vetting Manager to join our growing team of Vetting Managers, playing a key role in making informed and timely vetting decisions. The role will also involve managing, supporting, and developing a team of Security Vetting Officers, ensuring they have the capability and confidence to deliver high-quality vetting outcomes. Working collaboratively with colleagues and stakeholders, you will contribute to the continuous improvement of our vetting processes and help shape the future of the function. We are seeking an individual who can lead and motivate others, build positive working relationships, and work collaboratively and respectfully across teams. You will be confident in making decisions, taking ownership of your work, and bringing fresh ideas and innovative approaches to improve performance and service delivery. The successful candidate will be required to undergo National Security Vetting. As part of this process, applicants will normally be required to demonstrate a minimum of three years' continuous UK residency immediately prior to application. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the T
Sep 04, 2026
Full time
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information Working Pattern Full Time Vacancy Approach Cross Government Location Manchester Region Greater Manchester Closing Date 10-Sep-2026 Business Unit Security Group Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 21579 Descriptions & requirements The earliest start date for this role will be December 2026. Things you need to know: About the Risk and Capabilities Unit: The Risk and Capabilities Unit (RaCU) sits within the Directorate of Security and is comprised of three distinct pillars: 1) Operational Countermeasures 2) Personnel Security Countermeasures 3) Procedures, Practice and Capability. RaCU is dedicated to identifying and prioritising security risk and providing and enhancing capabilities in prisons, probation and youth custody to counter them. The term 'Capabilities' covers a wide spectrum of support and interventions. For example, our technological or physical advances to detect, prevent usage of, or disable illicit items; our formal training and skilling; our clear and constant learning communications; as well as our contemporary security procedures and practice improvement to enable staff to perform their duties consistently well. These are all 'Capabilities' and give people the tools to achieve. Our purpose is to identify and prioritise live and future risks, and in turn provide a range of creative and effective capabilities to support others to manage, mitigate or remove them. Location: We offer a hybrid working model, allowing for a balance between remote work and time spent in your base location. Application Feedback: Unfortunately, feedback cannot be provided for the application stage, any requests for feedback will not be actioned. Security Clearance: All Risk and Capabilities Unit employees must hold at least SC level security clearance. For SC clearance you must have the UK footprint of 5 years. More information can be found about the vetting and clearance levels before completing your application. This is an exciting time to join a rapidly expanding Security Vetting function. We are looking for a highly motivated and enthusiastic Security Vetting Manager to join our growing team of Vetting Managers, playing a key role in making informed and timely vetting decisions. The role will also involve managing, supporting, and developing a team of Security Vetting Officers, ensuring they have the capability and confidence to deliver high-quality vetting outcomes. Working collaboratively with colleagues and stakeholders, you will contribute to the continuous improvement of our vetting processes and help shape the future of the function. We are seeking an individual who can lead and motivate others, build positive working relationships, and work collaboratively and respectfully across teams. You will be confident in making decisions, taking ownership of your work, and bringing fresh ideas and innovative approaches to improve performance and service delivery. The successful candidate will be required to undergo National Security Vetting. As part of this process, applicants will normally be required to demonstrate a minimum of three years' continuous UK residency immediately prior to application. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the T
Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Belfast Region Northern Ireland Closing Date 18-Sep-2026 Post Type Fixed Term, Loan, Secondment EO Number of jobs available 1 Reserve List 12 Months Job ID 21631 Descriptions & requirements About The Role: The Parades Commission was established on 27th March 1997. The Public Processions (Northern Ireland) Act 1998, amended by the Public Processions (Amendment) Northern Ireland Order 2005, gives the Commission statutory responsibilities in relation to regulating public processions and related protests. The Commission's statutory role is: a) To promote greater understanding by the general public of issues concerning public processions; b) To promote and facilitate mediation as a means of resolving disputes concerning public processions; c) To keep itself generally informed as to the conduct of public processions and protest meetings; d) To keep under review and make such recommendations as it thinks fit to the Secretary of State concerning, the operation of the Act. In accordance with the Act the Commission may: a) Facilitate mediation between parties to particular disputes concerning proposed public processions and take such other steps as appear to the Commission to be appropriate for resolving disputes; and b) Issue determinations in respect of particular proposed public processions. The Commission is made up of six Commissioners (including a Chair) appointed by the Secretary of State for Northern Ireland, and a small secretariat team supports the Commission in the delivery of its statutory responsibilities. The secretariat is a small team of six people responsible for providing advice and support to the Commission. We are a friendly, inclusive and collaborative secretariat keen to make a positive and lasting contribution to NI society by contributing to tackling the issues associated with contentious parades. The Finance and Administration Manager plays a crucial role in the corporate management of the Commission and will work alongside the Deputy Secretary to ensure the Commission maintains an excellent standard of corporate governance. We are looking for someone who is a team player, with good communication and organisational skills, and has an eye for detail and accuracy. Duties And Responsibilities The main responsibilities of the role include but are not limited to: Managing a small admin team: 1 x Admin Officer and Agency Staff during busy periods and ensuring adequate administrative cover. Finance support: processing PCNI daily transactions via Account NI, processing Commissioners T&S and maintaining payment trackers. Assisting Deputy Secretary with internal and external audits, and budget profiling and planning. Support to Commissioners meetings: Updating meeting packs and corporate drive as required, taking minutes and ensuring the conference room is prepared in advance of meetings. PCNI Devices: Provision of IT and phones for new staff, maintaining a tracker of all PCNI devices. Maintenance of office printers/scanners. Premises officer - Ensuring the maintenance of Andras House is kept to the required standard: reporting any issues, liaising with contractors and ensuring the secretariat are aware of maintenance work to the offices. Managing access to PCNI offices: providing access to fobs and the office security system. General office duties including maintaining all correspondence trackers including FOIs. The post holder will need to demonstrate the following in their application and at interview: Excellent planning and organisational skills. Experience of finance, administration, and records management. Excellent interpersonal skills and ability to engage with a range of internal and external stakeholders. Ability to use their initiative and work with minimal supervision, managing priorities. Experience of using IT applications such as word, excel, and outlook. Experience of using Account NI financial management or similar specialist financial management software. Behaviours We will assess you against the following Success Profiles behaviours at EO levelduring the application sift: Managing a Quality Service We will then assess you against the following Success Profiles behaviours at EO level during the interview process: Managing a Quality Service Communicating and Influencing Working Together Delivering At Pace Experience Please provide a work history and separate statement of suitability no longer than 750 words outlining how you meet the essential and desirable criteria.Both will be used to assess any demonstrable experience, career history and achievements that are relevant to the role. Your statement of suitability needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don't have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role. If you don't have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in. You will also be asked to complete a work history, to include previous skills and full employment history. This will not be formally assessed so please put the main evidence of your skills into your personal statement.Your work history will be used to add context to your personal statement. More information on behaviours and success profiles can be found here . Please note that in the event of a large number of applications being received we may run the initial sift on the lead behaviour Managing a Quality Service. Interview You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO- Whatit was?Howyou approached the work/situation? What theOutcomeswere, what did youachieve? or STAR- What was theSituation? What were theTasks? WhatActiondid you take? What were the Results of your actions? Offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks. Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview. Security Clearance This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links: In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role. This role requires CTC and to be eligible to apply for this role you should have been present in the UK continuously for the past 3 years. Neither Detached Duty terms nor relocation costs will apply to this post. All applications for employment are considered strictly on the basis of merit. This job description should not be taken as constituting conditions of employment. Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview Complaints The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. Please contact SSCL () in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact to be removed from the reserve list. Working Arrangements & Further Information The NIO offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location . click apply for full job details
Sep 01, 2026
Full time
Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Belfast Region Northern Ireland Closing Date 18-Sep-2026 Post Type Fixed Term, Loan, Secondment EO Number of jobs available 1 Reserve List 12 Months Job ID 21631 Descriptions & requirements About The Role: The Parades Commission was established on 27th March 1997. The Public Processions (Northern Ireland) Act 1998, amended by the Public Processions (Amendment) Northern Ireland Order 2005, gives the Commission statutory responsibilities in relation to regulating public processions and related protests. The Commission's statutory role is: a) To promote greater understanding by the general public of issues concerning public processions; b) To promote and facilitate mediation as a means of resolving disputes concerning public processions; c) To keep itself generally informed as to the conduct of public processions and protest meetings; d) To keep under review and make such recommendations as it thinks fit to the Secretary of State concerning, the operation of the Act. In accordance with the Act the Commission may: a) Facilitate mediation between parties to particular disputes concerning proposed public processions and take such other steps as appear to the Commission to be appropriate for resolving disputes; and b) Issue determinations in respect of particular proposed public processions. The Commission is made up of six Commissioners (including a Chair) appointed by the Secretary of State for Northern Ireland, and a small secretariat team supports the Commission in the delivery of its statutory responsibilities. The secretariat is a small team of six people responsible for providing advice and support to the Commission. We are a friendly, inclusive and collaborative secretariat keen to make a positive and lasting contribution to NI society by contributing to tackling the issues associated with contentious parades. The Finance and Administration Manager plays a crucial role in the corporate management of the Commission and will work alongside the Deputy Secretary to ensure the Commission maintains an excellent standard of corporate governance. We are looking for someone who is a team player, with good communication and organisational skills, and has an eye for detail and accuracy. Duties And Responsibilities The main responsibilities of the role include but are not limited to: Managing a small admin team: 1 x Admin Officer and Agency Staff during busy periods and ensuring adequate administrative cover. Finance support: processing PCNI daily transactions via Account NI, processing Commissioners T&S and maintaining payment trackers. Assisting Deputy Secretary with internal and external audits, and budget profiling and planning. Support to Commissioners meetings: Updating meeting packs and corporate drive as required, taking minutes and ensuring the conference room is prepared in advance of meetings. PCNI Devices: Provision of IT and phones for new staff, maintaining a tracker of all PCNI devices. Maintenance of office printers/scanners. Premises officer - Ensuring the maintenance of Andras House is kept to the required standard: reporting any issues, liaising with contractors and ensuring the secretariat are aware of maintenance work to the offices. Managing access to PCNI offices: providing access to fobs and the office security system. General office duties including maintaining all correspondence trackers including FOIs. The post holder will need to demonstrate the following in their application and at interview: Excellent planning and organisational skills. Experience of finance, administration, and records management. Excellent interpersonal skills and ability to engage with a range of internal and external stakeholders. Ability to use their initiative and work with minimal supervision, managing priorities. Experience of using IT applications such as word, excel, and outlook. Experience of using Account NI financial management or similar specialist financial management software. Behaviours We will assess you against the following Success Profiles behaviours at EO levelduring the application sift: Managing a Quality Service We will then assess you against the following Success Profiles behaviours at EO level during the interview process: Managing a Quality Service Communicating and Influencing Working Together Delivering At Pace Experience Please provide a work history and separate statement of suitability no longer than 750 words outlining how you meet the essential and desirable criteria.Both will be used to assess any demonstrable experience, career history and achievements that are relevant to the role. Your statement of suitability needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don't have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role. If you don't have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in. You will also be asked to complete a work history, to include previous skills and full employment history. This will not be formally assessed so please put the main evidence of your skills into your personal statement.Your work history will be used to add context to your personal statement. More information on behaviours and success profiles can be found here . Please note that in the event of a large number of applications being received we may run the initial sift on the lead behaviour Managing a Quality Service. Interview You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO- Whatit was?Howyou approached the work/situation? What theOutcomeswere, what did youachieve? or STAR- What was theSituation? What were theTasks? WhatActiondid you take? What were the Results of your actions? Offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks. Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview. Security Clearance This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links: In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role. This role requires CTC and to be eligible to apply for this role you should have been present in the UK continuously for the past 3 years. Neither Detached Duty terms nor relocation costs will apply to this post. All applications for employment are considered strictly on the basis of merit. This job description should not be taken as constituting conditions of employment. Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview Complaints The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. Please contact SSCL () in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact to be removed from the reserve list. Working Arrangements & Further Information The NIO offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location . click apply for full job details
MINISTRY OF JUSTICE in Belfast seeks a Finance and Administration Manager to lead a small admin team and deliver financial and administrative support to the Parades Commission. The role focuses on governance, budget planning, and liaison with Commissioners and senior staff. You will manage daily financial procedures, maintain records, and oversee IT and facilities tasks, ensuring smooth operation of the secretariat and related governance processes.
Aug 31, 2026
Full time
MINISTRY OF JUSTICE in Belfast seeks a Finance and Administration Manager to lead a small admin team and deliver financial and administrative support to the Parades Commission. The role focuses on governance, budget planning, and liaison with Commissioners and senior staff. You will manage daily financial procedures, maintain records, and oversee IT and facilities tasks, ensuring smooth operation of the secretariat and related governance processes.
NPS Greater Manchester Community Integration (2021) Post Type Fixed Term Other Number of jobs available 1 Reserve List 12 Months Job ID 21634 Descriptions & requirements An exciting opportunity has arisen for an experienced and driven individual to join the Greater Manchester Integrated Offender Management (IOM) Team as Operational Lead on a 12-month temporary basis. This is a unique opportunity to lead within one of the highest-performing IOM programmes nationally, working at the centre of a highly effective partnership between Probation, Greater Manchester Police, prisons, local authorities, health providers and commissioned services. The role is focused on driving reducing reoffending, protecting communities and supporting individuals to achieve sustainable behavioural change through robust risk management, targeted interventions and innovative approaches to offender management. As an IOM Manager, you will provide operational leadership and oversight for local IOM delivery, ensuring the effective implementation of national and Greater Manchester priorities. You will lead and develop staff, oversee multi-agency case management processes, drive performance and quality, and work collaboratively with partners to achieve positive outcomes for some of the most complex and challenging individuals within our communities. The role also offers a significant opportunity to influence and support the wider Greater Manchester reform agenda. Working closely with colleagues across the Greater Manchester Combined Authority (GMCA) and other devolved programmes, the postholder will help ensure that IOM remains aligned to broader public service reform priorities, including rehabilitation, community safety, health, employment, housing and reducing inequalities. This includes building effective links with commissioned services and place-based partnerships to maximise opportunities for individuals managed through IOM and support long-term desistance from offending. The role will therefore suit a leader who is comfortable operating across organisational boundaries and can translate strategic priorities into operational delivery. You will be expected to represent IOM within local, regional and national partnership forums, champion innovation and continuous improvement, and contribute to the ongoing development of Greater Manchester's integrated approach to offender management. With significant changes across both criminal justice and devolved public services, this is an exciting time to join a programme that is at the forefront of partnership working and system leadership. This opportunity would suit an individual who is passionate about partnership working, public protection and rehabilitation, has experience and is confident in implementing change at a fast pace and who is keen to contribute to the continued development of Integrated Offender Management across Greater Manchester. This is a Fixed Term appointment but could lead to a permanent role subject to funding. If anyone is currently working within Greater Manchester Probation Service, written approval from your line manager will need to be evidenced. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
Aug 31, 2026
Full time
NPS Greater Manchester Community Integration (2021) Post Type Fixed Term Other Number of jobs available 1 Reserve List 12 Months Job ID 21634 Descriptions & requirements An exciting opportunity has arisen for an experienced and driven individual to join the Greater Manchester Integrated Offender Management (IOM) Team as Operational Lead on a 12-month temporary basis. This is a unique opportunity to lead within one of the highest-performing IOM programmes nationally, working at the centre of a highly effective partnership between Probation, Greater Manchester Police, prisons, local authorities, health providers and commissioned services. The role is focused on driving reducing reoffending, protecting communities and supporting individuals to achieve sustainable behavioural change through robust risk management, targeted interventions and innovative approaches to offender management. As an IOM Manager, you will provide operational leadership and oversight for local IOM delivery, ensuring the effective implementation of national and Greater Manchester priorities. You will lead and develop staff, oversee multi-agency case management processes, drive performance and quality, and work collaboratively with partners to achieve positive outcomes for some of the most complex and challenging individuals within our communities. The role also offers a significant opportunity to influence and support the wider Greater Manchester reform agenda. Working closely with colleagues across the Greater Manchester Combined Authority (GMCA) and other devolved programmes, the postholder will help ensure that IOM remains aligned to broader public service reform priorities, including rehabilitation, community safety, health, employment, housing and reducing inequalities. This includes building effective links with commissioned services and place-based partnerships to maximise opportunities for individuals managed through IOM and support long-term desistance from offending. The role will therefore suit a leader who is comfortable operating across organisational boundaries and can translate strategic priorities into operational delivery. You will be expected to represent IOM within local, regional and national partnership forums, champion innovation and continuous improvement, and contribute to the ongoing development of Greater Manchester's integrated approach to offender management. With significant changes across both criminal justice and devolved public services, this is an exciting time to join a programme that is at the forefront of partnership working and system leadership. This opportunity would suit an individual who is passionate about partnership working, public protection and rehabilitation, has experience and is confident in implementing change at a fast pace and who is keen to contribute to the continued development of Integrated Offender Management across Greater Manchester. This is a Fixed Term appointment but could lead to a permanent role subject to funding. If anyone is currently working within Greater Manchester Probation Service, written approval from your line manager will need to be evidenced. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). General Information Working Pattern Full Time, Flexible Working Vacancy Approach Cross Government Location Leyland Region North West Closing Date 11-Sep-2026 Business Unit Garth Post Type Permanent HEO Number of jobs available 1 Reserve List 12 Months Job ID 21625 Descriptions & Requirements Organisational Level: First Line Management Band: 5 Reporting to: Head of Business Assurance (or local equivalent) Overview of the Job The post holder is responsible for leading and coordinating the delivery of the local workplace wellbeing strategy, ensuring trauma-informed, evidence-based and proactive wellbeing practices are embedded across the organisation. They will act as the dedicated on-site lead for wellbeing, coordinating peer support delivery, post-incident support pathways, preventative wellbeing activity, and staff engagement initiatives in line with national HMPPS priorities and standards. The role provides specialist advice to the Governor, Senior Management Team, Line Managers and Staff, ensuring consistent, ethical and professional delivery of workplace wellbeing interventions, including peer support, TRiM, hot debriefs, reflective practice, induction and attendance-related support. The post holder acts as a single point of contact for the Staff Support and Wellbeing Lead (SSWL), HR, and regional/national wellbeing governance structures, ensuring that local delivery is aligned, quality-assured, and contributes to national consistency across the estate. Job Summary The Workplace Wellbeing Co-ordinator leads the implementation of the establishment's Staff Wellbeing Plan, delivering both preventative and responsive wellbeing interventions. They will coordinate peer support programmes, ensure the quality and governance of wellbeing activity, collect data, report against national frameworks, and maintain strong working relationships with internal and external partners. They will deliver a professionalised wellbeing support offer that enhances staff morale, engagement, psychological safety and organisational culture. Responsibilities, Activities and Duties Lead the development, delivery and tracking of the establishment's Wellbeing Strategy and annual Wellbeing Action Plan. Provide regular wellbeing insights to the SMT, highlighting risks, trends and recommendations for preventative action. Work with managers to identify local stressors and contribute to improvement plans that strengthen culture, engagement and retention. Promote inclusive, trauma-informed working practices, modelling behaviours that support a positive staff environment. Peer Support Programme (Aligned to future National Refresh) Lead, coordinate and quality-assure all peer support programmes within the establishment. Ensure peer support operates within national standards, scope, boundaries and ethical frameworks. Oversee recruitment, vetting, training, competency assessments and ongoing CPD for peer supporters. Provide or coordinate regular reflective practice and skills refresh opportunities for peer support volunteers. Maintain accurate, secure records of peer support activity in line with confidentiality and data protection requirements. Act as the local point of contact for regional/national peer support governance and reporting. Post-Incident Care and Trauma Response Coordinate the post-incident support pathway, ensuring timely triage, contact, allocation and follow-up. Deliver or coordinate TRiM assessments as a qualified TRiM Practitioner and ensure appropriate planning of follow-up assessments. Lead delivery of hot debriefs and post-incident care activity in collaboration with operational colleagues. Maintain availability and oversight of peer support and TRiM rotas to ensure resilience and continuity. Provide trauma awareness advice to managers, HR and incident commanders. Training, Awareness and Capability-Building Deliver Wellbeing Training Interventions, trauma-awareness sessions, Coordinate People Manager Essentials wellbeing components and induction for new starters. Co-deliver other estate relevant sessions, and/or specialist wellbeing training for small units/teams. Provide education on trauma-informed practice, psychological safety and supportive line management practices. Promote and explain external and internal support offers (e.g., OH, EAP, Staff Networks, Carers and Disability Passports etc). Attendance and HR Support Work alongside HRBPs to provide guidance to line managers on attendance management, ensuring consistent, timely and supportive case progression. Support managers with return-to-work conversations, phased return planning, OH referrals and early intervention approaches. Provide wellbeing-centred advice to newly promoted managers on people-management responsibilities. Engagement, Communication and Local Staff Support Act as the single point of contact for the wellbeing mailbox, ensuring timely, confidential and supportive responses. Coordinate wellbeing events, campaigns and the local wellbeing calendar. Strengthen staff relationships through presence, visibility, active listening and effective signposting support. Provide continuity during periods of manager absence or low staffing to maintain staff contact and support. Data, Reporting and Governance Collect, analyse and report wellbeing activity data (including training delivery, incident support, peer support interactions and training). Provide required data to SSWLs, regional governance or national assurance mechanisms. Maintain local audit trails and documentation in line with policy. Identify good practice and share learning with other establishments to support national consistency. Engage in and help facilitate any evaluation projects. Partnership and Stakeholder Working Maintain strong working relationships with SSWLs, HR, H&S, operational leaders, Staff Networks, EAP, OH, chaplaincy, healthcare and voluntary services. Ensure joined-up delivery between wellbeing functions, HR, safer custody, Equalities and People function activity. Actively participate in wellbeing networks, CPD and national or regional wellbeing communities of practice. Behaviours Communicating and Influencing Developing Self and Others Managing a Quality Service Working Together Experience Strong organisational, planning and prioritisation skills. Experience delivering presentations, training or group facilitation. Experience of managing sensitive information and maintaining confidentiality. Experience in analysing information to inform decision-making and improvement. Technical Requirements Excellent communication and interpersonal skills. Ability to facilitate sensitive, trauma informed- discussions. Proficient in Microsoft Office. Willingness to undertake (and maintain) required wellbeing, TRiM and peer support training. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March . click apply for full job details
Aug 31, 2026
Full time
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). General Information Working Pattern Full Time, Flexible Working Vacancy Approach Cross Government Location Leyland Region North West Closing Date 11-Sep-2026 Business Unit Garth Post Type Permanent HEO Number of jobs available 1 Reserve List 12 Months Job ID 21625 Descriptions & Requirements Organisational Level: First Line Management Band: 5 Reporting to: Head of Business Assurance (or local equivalent) Overview of the Job The post holder is responsible for leading and coordinating the delivery of the local workplace wellbeing strategy, ensuring trauma-informed, evidence-based and proactive wellbeing practices are embedded across the organisation. They will act as the dedicated on-site lead for wellbeing, coordinating peer support delivery, post-incident support pathways, preventative wellbeing activity, and staff engagement initiatives in line with national HMPPS priorities and standards. The role provides specialist advice to the Governor, Senior Management Team, Line Managers and Staff, ensuring consistent, ethical and professional delivery of workplace wellbeing interventions, including peer support, TRiM, hot debriefs, reflective practice, induction and attendance-related support. The post holder acts as a single point of contact for the Staff Support and Wellbeing Lead (SSWL), HR, and regional/national wellbeing governance structures, ensuring that local delivery is aligned, quality-assured, and contributes to national consistency across the estate. Job Summary The Workplace Wellbeing Co-ordinator leads the implementation of the establishment's Staff Wellbeing Plan, delivering both preventative and responsive wellbeing interventions. They will coordinate peer support programmes, ensure the quality and governance of wellbeing activity, collect data, report against national frameworks, and maintain strong working relationships with internal and external partners. They will deliver a professionalised wellbeing support offer that enhances staff morale, engagement, psychological safety and organisational culture. Responsibilities, Activities and Duties Lead the development, delivery and tracking of the establishment's Wellbeing Strategy and annual Wellbeing Action Plan. Provide regular wellbeing insights to the SMT, highlighting risks, trends and recommendations for preventative action. Work with managers to identify local stressors and contribute to improvement plans that strengthen culture, engagement and retention. Promote inclusive, trauma-informed working practices, modelling behaviours that support a positive staff environment. Peer Support Programme (Aligned to future National Refresh) Lead, coordinate and quality-assure all peer support programmes within the establishment. Ensure peer support operates within national standards, scope, boundaries and ethical frameworks. Oversee recruitment, vetting, training, competency assessments and ongoing CPD for peer supporters. Provide or coordinate regular reflective practice and skills refresh opportunities for peer support volunteers. Maintain accurate, secure records of peer support activity in line with confidentiality and data protection requirements. Act as the local point of contact for regional/national peer support governance and reporting. Post-Incident Care and Trauma Response Coordinate the post-incident support pathway, ensuring timely triage, contact, allocation and follow-up. Deliver or coordinate TRiM assessments as a qualified TRiM Practitioner and ensure appropriate planning of follow-up assessments. Lead delivery of hot debriefs and post-incident care activity in collaboration with operational colleagues. Maintain availability and oversight of peer support and TRiM rotas to ensure resilience and continuity. Provide trauma awareness advice to managers, HR and incident commanders. Training, Awareness and Capability-Building Deliver Wellbeing Training Interventions, trauma-awareness sessions, Coordinate People Manager Essentials wellbeing components and induction for new starters. Co-deliver other estate relevant sessions, and/or specialist wellbeing training for small units/teams. Provide education on trauma-informed practice, psychological safety and supportive line management practices. Promote and explain external and internal support offers (e.g., OH, EAP, Staff Networks, Carers and Disability Passports etc). Attendance and HR Support Work alongside HRBPs to provide guidance to line managers on attendance management, ensuring consistent, timely and supportive case progression. Support managers with return-to-work conversations, phased return planning, OH referrals and early intervention approaches. Provide wellbeing-centred advice to newly promoted managers on people-management responsibilities. Engagement, Communication and Local Staff Support Act as the single point of contact for the wellbeing mailbox, ensuring timely, confidential and supportive responses. Coordinate wellbeing events, campaigns and the local wellbeing calendar. Strengthen staff relationships through presence, visibility, active listening and effective signposting support. Provide continuity during periods of manager absence or low staffing to maintain staff contact and support. Data, Reporting and Governance Collect, analyse and report wellbeing activity data (including training delivery, incident support, peer support interactions and training). Provide required data to SSWLs, regional governance or national assurance mechanisms. Maintain local audit trails and documentation in line with policy. Identify good practice and share learning with other establishments to support national consistency. Engage in and help facilitate any evaluation projects. Partnership and Stakeholder Working Maintain strong working relationships with SSWLs, HR, H&S, operational leaders, Staff Networks, EAP, OH, chaplaincy, healthcare and voluntary services. Ensure joined-up delivery between wellbeing functions, HR, safer custody, Equalities and People function activity. Actively participate in wellbeing networks, CPD and national or regional wellbeing communities of practice. Behaviours Communicating and Influencing Developing Self and Others Managing a Quality Service Working Together Experience Strong organisational, planning and prioritisation skills. Experience delivering presentations, training or group facilitation. Experience of managing sensitive information and maintaining confidentiality. Experience in analysing information to inform decision-making and improvement. Technical Requirements Excellent communication and interpersonal skills. Ability to facilitate sensitive, trauma informed- discussions. Proficient in Microsoft Office. Willingness to undertake (and maintain) required wellbeing, TRiM and peer support training. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March . click apply for full job details
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach Cross Government Location London Region London Closing Date 14-Sep-2026 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 21644 Descriptions & requirements Location: Royal Courts of Justice Proud to serve. Proud to keep justice going. Our Operations Managers play a vital role in delivering justice. This is a high-profile leadership position. You will proactively lead service delivery, providing teams with clear direction, ensuring that business activities are well-coordinated to increase productivity and deliver high-quality services. We are seeking an experienced leader who will lead by example, champion change, and cultivate a culture of resilience and adaptability, empowering teams to thrive while building strong, collaborative relationships with all stakeholders. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales as well as the reserved unified tribunals across the United Kingdom. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. About your role The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success. We're looking for managers with the experience and desire to develop high performing teams, providing clear direction on performance and attendance and creating a culture of fair reward and recognition. This rolesits within HMCTS' Royal Courts of Justice region. You will be responsible for the strategic oversight of the day-to-day operations across the Senior Courts Costs Office. You will support your Senior Operations Manager to meet operational needs and deliver performance objectives by translating national priorities into local plans. The role provides visible leadership across operational areas, driving service delivery and team productivity. Your presence supports engagement, accountability, and alignment with organisational goals. You will give clear direction and focus and align and co-ordinate activity to increase productivity and deliver a quality service across Senior Courts Costs Office. You will model inclusive leadership. You will identify development needs and implement targeted growth plans to improve individual and business performance, ensuring teams are equipped with the necessary skills, knowledge, and capabilities to excel. Championing change and embedding a culture of continuous improvement, you will proactively use workforce planning, providing clear direction and focus to build teams that are resilient and adaptable. You'll foster a collaborative culture and communicate, support, and deliver HMCTS and MoJ strategic objectives, translating them into actionable local plans to deliver measurable results. Please refer to the role profile attachment to understand more about this key leadership position. Essential knowledge, skills and experience Proven experience in a challenging operations or management role with the ability and willingness to adapt and learn at pace. Demonstrable people management and coaching skills, leading, developing and managing teams to drive performance in a service-focused environment to deliver measurable results. A strong leader, with the ability to manage resource allocation, lead teams through change with the confidence to make informed and timely decisions and drive continuous improvement. Ability to build relationships and manage key stakeholders at all levels, able to negotiate, persuade and influence. Excellent communication skills with the ability to create a collaborative and inclusive culture. Confidence to make independent decisions and resolve complex problems. This includes learning and using data driven tools to identify trends and challenges to generate solutions. Ability to collaborate across the business to deliver local priorities and HMCTS and MoJ strategic objectives. Lead criterion at application stage:Statement of Suitability An initial sift based on the statement of suitability may be held if a large number of applications are received. As a leader, our HMCTS Leadership Development offer is designed to help you build a confident, capable team and make a real difference to how we work and grow.From bite-sized learning and interactive workshops to deeper insights through our Accountability & Decision-Making framework, we'll equip you to lead with impact, inspire and drive performance across the organisation. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Occasional travel to other courts For this post, occasional travel across London for meetings may be required. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management . click apply for full job details
Aug 31, 2026
Full time
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach Cross Government Location London Region London Closing Date 14-Sep-2026 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 21644 Descriptions & requirements Location: Royal Courts of Justice Proud to serve. Proud to keep justice going. Our Operations Managers play a vital role in delivering justice. This is a high-profile leadership position. You will proactively lead service delivery, providing teams with clear direction, ensuring that business activities are well-coordinated to increase productivity and deliver high-quality services. We are seeking an experienced leader who will lead by example, champion change, and cultivate a culture of resilience and adaptability, empowering teams to thrive while building strong, collaborative relationships with all stakeholders. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales as well as the reserved unified tribunals across the United Kingdom. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. About your role The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success. We're looking for managers with the experience and desire to develop high performing teams, providing clear direction on performance and attendance and creating a culture of fair reward and recognition. This rolesits within HMCTS' Royal Courts of Justice region. You will be responsible for the strategic oversight of the day-to-day operations across the Senior Courts Costs Office. You will support your Senior Operations Manager to meet operational needs and deliver performance objectives by translating national priorities into local plans. The role provides visible leadership across operational areas, driving service delivery and team productivity. Your presence supports engagement, accountability, and alignment with organisational goals. You will give clear direction and focus and align and co-ordinate activity to increase productivity and deliver a quality service across Senior Courts Costs Office. You will model inclusive leadership. You will identify development needs and implement targeted growth plans to improve individual and business performance, ensuring teams are equipped with the necessary skills, knowledge, and capabilities to excel. Championing change and embedding a culture of continuous improvement, you will proactively use workforce planning, providing clear direction and focus to build teams that are resilient and adaptable. You'll foster a collaborative culture and communicate, support, and deliver HMCTS and MoJ strategic objectives, translating them into actionable local plans to deliver measurable results. Please refer to the role profile attachment to understand more about this key leadership position. Essential knowledge, skills and experience Proven experience in a challenging operations or management role with the ability and willingness to adapt and learn at pace. Demonstrable people management and coaching skills, leading, developing and managing teams to drive performance in a service-focused environment to deliver measurable results. A strong leader, with the ability to manage resource allocation, lead teams through change with the confidence to make informed and timely decisions and drive continuous improvement. Ability to build relationships and manage key stakeholders at all levels, able to negotiate, persuade and influence. Excellent communication skills with the ability to create a collaborative and inclusive culture. Confidence to make independent decisions and resolve complex problems. This includes learning and using data driven tools to identify trends and challenges to generate solutions. Ability to collaborate across the business to deliver local priorities and HMCTS and MoJ strategic objectives. Lead criterion at application stage:Statement of Suitability An initial sift based on the statement of suitability may be held if a large number of applications are received. As a leader, our HMCTS Leadership Development offer is designed to help you build a confident, capable team and make a real difference to how we work and grow.From bite-sized learning and interactive workshops to deeper insights through our Accountability & Decision-Making framework, we'll equip you to lead with impact, inspire and drive performance across the organisation. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Occasional travel to other courts For this post, occasional travel across London for meetings may be required. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management . click apply for full job details
The job holder will plan, manage and oversee the delivery of accredited offending behaviour programmes, to achieve agreed performance outcomes, whilst ensuring compliance with the Interventions Integrity Framework, organisational policies and HMPPS accreditation standards. They will ensure delivery aligns with the organisation's strategic aims, promotes lawful behaviour in custody and on release, and supports reducing reoffending. At times they will oversee non accredited delivery provided through the same team structures. They will manage a group of facilitators and administrative staff to ensure that all protocols, procedures and routines associated with Programmes are planned, prepared, operated and developed in line with standards. They will work alongside colleagues within the prison, psychology services, HQ and probation to ensure that delivery is efficient, effective and aligned with other departmental aims. This is a non-operational job with line management responsibilities and will ordinarily report to the Head of Reducing Reoffending. This role is non-rotational. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for managing and overseeing the administration and facilitation team to ensure programmes staff are supported, given appropriate guidance, provided CPD and have full participation in the intervention planning and supervision process. Responsible for creating an annual delivery plan that ensures sufficient programme spaces to meet agreed performance targets, with clear milestones, consideration of prisoner needs and staff training, and ensures best value of departmental resources. Responsible for monitoring and maintaining the performance and execution of the delivery plan, providing data and feedback on progress to Senior Leaders and National teams. Work in collaboration with regional and national Psychology teams, to support delivery planning, identify delivery resources, and to provide and maintain a high quality service. Work within a network of Programmes Managers and strategic leads to support local, regional and national agendas that align to the HMPPS Rehabilitative Strategy. Attend and engage in all relevant and appropriate meetings, both at local and national level; and relevant training for Programmes Managers. Develop and monitor productive working relationships with all staff, including ensuring that treatment managers are effectively supported. Liaise with the establishment Senior Management Team and ensure that they are updated on policies set by HMPPS in respect of Offending Behaviour Programmes; acting as a consultant with regard to both accredited and non accredited programmes, in line with the HMPPS National Framework for Interventions, Contribute to the Programme Department performance by ensuring that all Programme work is delivered in line with the baselines identified in the programme manuals, the IIF document and HMPPS accreditation standards. Promote opportunities for integrating programmes with other establishment processes, contributing to the overall risk management process and building whole staff awareness of Offending Behaviour Programmes. Contribute to improvements and compliance of any issues raised as part of action plans arising from Quality Assurance Feedback, His Majesty's Inspectorate of Prisons (HMIP), Measuring the Quality of Prison Life (MQPL) and any other relevant action plans including managing and overseeing continuous local self assessment review and action plans. As lead for the AIM team, is responsible for ensuring process and systems are in place to support a multi disciplinary approach to the management of group members and their specific treatment needs. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro ratio basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles All candidates are subject to security and identity checks prior to taking up post All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long term condition, please watch our animated videos . . click apply for full job details
Aug 31, 2026
Full time
The job holder will plan, manage and oversee the delivery of accredited offending behaviour programmes, to achieve agreed performance outcomes, whilst ensuring compliance with the Interventions Integrity Framework, organisational policies and HMPPS accreditation standards. They will ensure delivery aligns with the organisation's strategic aims, promotes lawful behaviour in custody and on release, and supports reducing reoffending. At times they will oversee non accredited delivery provided through the same team structures. They will manage a group of facilitators and administrative staff to ensure that all protocols, procedures and routines associated with Programmes are planned, prepared, operated and developed in line with standards. They will work alongside colleagues within the prison, psychology services, HQ and probation to ensure that delivery is efficient, effective and aligned with other departmental aims. This is a non-operational job with line management responsibilities and will ordinarily report to the Head of Reducing Reoffending. This role is non-rotational. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for managing and overseeing the administration and facilitation team to ensure programmes staff are supported, given appropriate guidance, provided CPD and have full participation in the intervention planning and supervision process. Responsible for creating an annual delivery plan that ensures sufficient programme spaces to meet agreed performance targets, with clear milestones, consideration of prisoner needs and staff training, and ensures best value of departmental resources. Responsible for monitoring and maintaining the performance and execution of the delivery plan, providing data and feedback on progress to Senior Leaders and National teams. Work in collaboration with regional and national Psychology teams, to support delivery planning, identify delivery resources, and to provide and maintain a high quality service. Work within a network of Programmes Managers and strategic leads to support local, regional and national agendas that align to the HMPPS Rehabilitative Strategy. Attend and engage in all relevant and appropriate meetings, both at local and national level; and relevant training for Programmes Managers. Develop and monitor productive working relationships with all staff, including ensuring that treatment managers are effectively supported. Liaise with the establishment Senior Management Team and ensure that they are updated on policies set by HMPPS in respect of Offending Behaviour Programmes; acting as a consultant with regard to both accredited and non accredited programmes, in line with the HMPPS National Framework for Interventions, Contribute to the Programme Department performance by ensuring that all Programme work is delivered in line with the baselines identified in the programme manuals, the IIF document and HMPPS accreditation standards. Promote opportunities for integrating programmes with other establishment processes, contributing to the overall risk management process and building whole staff awareness of Offending Behaviour Programmes. Contribute to improvements and compliance of any issues raised as part of action plans arising from Quality Assurance Feedback, His Majesty's Inspectorate of Prisons (HMIP), Measuring the Quality of Prison Life (MQPL) and any other relevant action plans including managing and overseeing continuous local self assessment review and action plans. As lead for the AIM team, is responsible for ensuring process and systems are in place to support a multi disciplinary approach to the management of group members and their specific treatment needs. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro ratio basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles All candidates are subject to security and identity checks prior to taking up post All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long term condition, please watch our animated videos . . click apply for full job details
Ministry of Justice in Southampton seeks a Receptionist/Administrative role within the Probation Service. You will be the first contact for visitors and callers, handling inquiries and providing administrative support across teams. The role includes managing building logistics, meeting room bookings, petty cash and travel warrants, plus safety duties such as fire alarm checks and risk assessments. Hybrid working is available.
Aug 31, 2026
Full time
Ministry of Justice in Southampton seeks a Receptionist/Administrative role within the Probation Service. You will be the first contact for visitors and callers, handling inquiries and providing administrative support across teams. The role includes managing building logistics, meeting room bookings, petty cash and travel warrants, plus safety duties such as fire alarm checks and risk assessments. Hybrid working is available.
Region North West Closing Date 11-Sep-2026 Business Unit PDU Cumbria (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21239 Descriptions & requirements Overview of the job Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support. Summary To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU). To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota. Responsibilities, Activities & Duties Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. . Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc. Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc. Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc. Responsible for the professional development of cluster staff Responsible for developing and deploying the Cluster Training Needs Analysis Ensure effective cluster employee recruitment and induction Act as cluster lead for performance & quality Act as cluster lead for audits and inspections Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc. Responsible for the management of the Business Manager and the administrative support functions within the cluster Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc. Operational support to the Head of cluster in cluster compliance with Health and Safety legislation. Senior Management responsibility for estates, buildings and maintenance activities within the cluster Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies Work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder. Behaviours Leadership Making Effective Decisions Working Together Delivering at Pace Communicating and Influencing Managing a Quality Service Changing and Improving Significant experience at middle manager level, including the management of staff Experience of monitoring performance in area of responsibility against predetermined targets, setting local targets and effecting necessary improvements Experience of budgetary control incl. procurement Experience of managing relationships incl. working with key local agencies and stakeholders Evidence of preparing high level written reports to a good standard Technical requirements A qualification in one of the following areas: Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Knowledge of the wider criminal justice system Hours of Work 37 hours a week Additional Information The merit list generated from this campaign will only be applicable to future Cumbria PDU Band 6 vacancies only. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. . click apply for full job details
Aug 31, 2026
Full time
Region North West Closing Date 11-Sep-2026 Business Unit PDU Cumbria (2021) Post Type Permanent Other Number of jobs available 1 Reserve List 12 Months Job ID 21239 Descriptions & requirements Overview of the job Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support. Summary To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU). To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota. Responsibilities, Activities & Duties Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. . Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc. Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc. Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc. Responsible for the professional development of cluster staff Responsible for developing and deploying the Cluster Training Needs Analysis Ensure effective cluster employee recruitment and induction Act as cluster lead for performance & quality Act as cluster lead for audits and inspections Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc. Responsible for the management of the Business Manager and the administrative support functions within the cluster Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc. Operational support to the Head of cluster in cluster compliance with Health and Safety legislation. Senior Management responsibility for estates, buildings and maintenance activities within the cluster Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies Work within the aims and values of NPS and HMPPS The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder. Behaviours Leadership Making Effective Decisions Working Together Delivering at Pace Communicating and Influencing Managing a Quality Service Changing and Improving Significant experience at middle manager level, including the management of staff Experience of monitoring performance in area of responsibility against predetermined targets, setting local targets and effecting necessary improvements Experience of budgetary control incl. procurement Experience of managing relationships incl. working with key local agencies and stakeholders Evidence of preparing high level written reports to a good standard Technical requirements A qualification in one of the following areas: Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility: Diploma in Probation Studies Diploma in Social Work (with Probation Option) CQSW (with Probation Option) Knowledge of the wider criminal justice system Hours of Work 37 hours a week Additional Information The merit list generated from this campaign will only be applicable to future Cumbria PDU Band 6 vacancies only. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. All candidates are subject to security and identity checks prior to taking up post Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. . click apply for full job details
Ministry of Justice in London is seeking a Chief of Staff to the Chief Executive, Grade 6. You will lead the CEO's Office, prioritise critical issues, and provide discreet, strategic support to senior leadership in a high-visibility role. You will manage a small team, ensure continuity of operations, and collaborate with ELT, Communications, and policy colleagues to deliver the agency's priorities. Attendance in the office is central to the hybrid working model with flexibility as needed.
Aug 31, 2026
Full time
Ministry of Justice in London is seeking a Chief of Staff to the Chief Executive, Grade 6. You will lead the CEO's Office, prioritise critical issues, and provide discreet, strategic support to senior leadership in a high-visibility role. You will manage a small team, ensure continuity of operations, and collaborate with ELT, Communications, and policy colleagues to deliver the agency's priorities. Attendance in the office is central to the hybrid working model with flexibility as needed.
The Ministry of Justice is recruiting an Operational Support Officer based at Gloucester. You will be part of the court administration team, providing frontline customer service and administrative support to court and tribunal users, the judiciary and management. Working in a hybrid environment, you will multi-task across office-based tasks and court duties, ensuring documents are prepared and records updated while maintaining the highest levels of confidentiality and professionalism.
Aug 31, 2026
Full time
The Ministry of Justice is recruiting an Operational Support Officer based at Gloucester. You will be part of the court administration team, providing frontline customer service and administrative support to court and tribunal users, the judiciary and management. Working in a hybrid environment, you will multi-task across office-based tasks and court duties, ensuring documents are prepared and records updated while maintaining the highest levels of confidentiality and professionalism.
