Join a leading property services company as a Regional Manager, overseeing Front of House (FoH) operations across a portfolio of properties. This role is an exciting opportunity for an experienced leader to drive excellence in customer experience, team performance, and operational standards. The Role Oversee and support FoH site teams to deliver exceptional customer experiences in managed properties. Lead audits, innovate service improvements, and manage operational challenges across multiple sites. Drive team performance through coaching, training, and recruitment, while ensuring compliance with health, safety, and company standards. Why You Should Join Be part of a forward-thinking organization that values innovation and customer service. Opportunities for professional growth within a high-performance, collaborative environment. Work with a company recognized for its global leadership in property management services. What You Need to Be Successful Proven experience in hospitality or customer service management, ideally across multiple locations. Strong leadership and communication skills, with the ability to inspire and develop teams. Financial acumen, organizational expertise, and a passion for delivering excellence in service. If you're ready o take the next big step in your career apply direct or send your CV to
Jun 17, 2025
Full time
Join a leading property services company as a Regional Manager, overseeing Front of House (FoH) operations across a portfolio of properties. This role is an exciting opportunity for an experienced leader to drive excellence in customer experience, team performance, and operational standards. The Role Oversee and support FoH site teams to deliver exceptional customer experiences in managed properties. Lead audits, innovate service improvements, and manage operational challenges across multiple sites. Drive team performance through coaching, training, and recruitment, while ensuring compliance with health, safety, and company standards. Why You Should Join Be part of a forward-thinking organization that values innovation and customer service. Opportunities for professional growth within a high-performance, collaborative environment. Work with a company recognized for its global leadership in property management services. What You Need to Be Successful Proven experience in hospitality or customer service management, ideally across multiple locations. Strong leadership and communication skills, with the ability to inspire and develop teams. Financial acumen, organizational expertise, and a passion for delivering excellence in service. If you're ready o take the next big step in your career apply direct or send your CV to
Our client is a dynamic logistics real estate firm headquartered in London, expanding into the Manchester region. They focus on building and managing strategic logistics assets across Europe, building out a best-in-class new logistics platform with an industry-leading tech stack. This is a unique opportunity to be the first employee of the new regional office and to play a key role in representing this company within a core market. Position Summary: The Asset Manager will oversee a diverse portfolio of logistics assets across Manchester and the North West and Leeds. This includes a mixture on long and shorter leases and a significant MLI estate in the NW requiring strategic repositioning. The role encompasses leasing activities, managing capital expenditure and budgets, overseeing property management, handling arrears, and executing business plans to unlock maximum value. The successful candidate will work independently, often onsite, and will be central to establishing and developing our clients presence in this region. Key Responsibilities Portfolio management to oversee and optimise the operational and financial performance of the assets Leasing & Business Development Strategic Capex & Repositioning Property Management Oversight Arrears & Tenant Relations, including regular site visits Reporting & Business Planning Qualifications & Skills You will have a strong track record within the logistics and/or industrial real estate asset mangement arena You will be comfortable working independantly with strong organisational and time management skills Experience managing repositioning projects and capital expenditure strategies Strong financial acumen with experience managing budgets and reporting This is an excellent and rare opportunity to join a dynamic PE platform as it pursues bold growth in the short to medium term.
Jun 17, 2025
Full time
Our client is a dynamic logistics real estate firm headquartered in London, expanding into the Manchester region. They focus on building and managing strategic logistics assets across Europe, building out a best-in-class new logistics platform with an industry-leading tech stack. This is a unique opportunity to be the first employee of the new regional office and to play a key role in representing this company within a core market. Position Summary: The Asset Manager will oversee a diverse portfolio of logistics assets across Manchester and the North West and Leeds. This includes a mixture on long and shorter leases and a significant MLI estate in the NW requiring strategic repositioning. The role encompasses leasing activities, managing capital expenditure and budgets, overseeing property management, handling arrears, and executing business plans to unlock maximum value. The successful candidate will work independently, often onsite, and will be central to establishing and developing our clients presence in this region. Key Responsibilities Portfolio management to oversee and optimise the operational and financial performance of the assets Leasing & Business Development Strategic Capex & Repositioning Property Management Oversight Arrears & Tenant Relations, including regular site visits Reporting & Business Planning Qualifications & Skills You will have a strong track record within the logistics and/or industrial real estate asset mangement arena You will be comfortable working independantly with strong organisational and time management skills Experience managing repositioning projects and capital expenditure strategies Strong financial acumen with experience managing budgets and reporting This is an excellent and rare opportunity to join a dynamic PE platform as it pursues bold growth in the short to medium term.
Are you an experienced professional with a strong background in managing asset operations and ready for an exciting new challenge in London? This is a fantastic opportunity to step up into Centre Management and take the lead of a vibrant shopping centre, driving commercial success, operational excellence, and community engagement. If you're passionate about creating thriving retail environments and want to work with a leading property management company, this role could be the perfect next step in your career. What You'll Be Doing: Leading the full operation of the shopping centre as well as the residential blocks above. Building strong relationships with tenants, contractors, and key stakeholders, including local councils and public sector bodies. Delivering the centre's business plan through strategic commercial management, including budget oversight, marketing initiatives, and tenant mix optimisation. Driving footfall and enhancing visitor experience through innovative events, community engagement, and outstanding customer service. Ensuring full compliance with health, safety, and environmental regulations while maintaining operational excellence. Why Explore This Role: Join a respected and influential property management company focused on operational and commercial excellence. Opportunity to work closely with landlords and key stakeholders to directly influence business outcomes. Take on an autonomous role where your decisions and leadership will make a tangible impact on the scheme's success. To Be Successful, You Will Need: Proven experience in facilities management, ideally within the shopping centre environment. Experience managing teams, delivering financial targets, and overseeing significant budgets. Strong commercial awareness with the ability to interpret market trends and drive business growth. Excellent stakeholder engagement skills, with the ability to build and maintain effective relationships both internally and externally. Experience in managing centre refurbishments, redevelopments, or extensions is preferred. A leadership style that is people-focused, results-driven, and able to motivate and empower teams to perform at their best. Up to £55,000 basic salary plus benefits, negotiable depending on experience. How to Apply: If you're ready to lead a dynamic shopping centre and make a real difference in the retail sector, please apply directly or send your CV to
Jun 17, 2025
Full time
Are you an experienced professional with a strong background in managing asset operations and ready for an exciting new challenge in London? This is a fantastic opportunity to step up into Centre Management and take the lead of a vibrant shopping centre, driving commercial success, operational excellence, and community engagement. If you're passionate about creating thriving retail environments and want to work with a leading property management company, this role could be the perfect next step in your career. What You'll Be Doing: Leading the full operation of the shopping centre as well as the residential blocks above. Building strong relationships with tenants, contractors, and key stakeholders, including local councils and public sector bodies. Delivering the centre's business plan through strategic commercial management, including budget oversight, marketing initiatives, and tenant mix optimisation. Driving footfall and enhancing visitor experience through innovative events, community engagement, and outstanding customer service. Ensuring full compliance with health, safety, and environmental regulations while maintaining operational excellence. Why Explore This Role: Join a respected and influential property management company focused on operational and commercial excellence. Opportunity to work closely with landlords and key stakeholders to directly influence business outcomes. Take on an autonomous role where your decisions and leadership will make a tangible impact on the scheme's success. To Be Successful, You Will Need: Proven experience in facilities management, ideally within the shopping centre environment. Experience managing teams, delivering financial targets, and overseeing significant budgets. Strong commercial awareness with the ability to interpret market trends and drive business growth. Excellent stakeholder engagement skills, with the ability to build and maintain effective relationships both internally and externally. Experience in managing centre refurbishments, redevelopments, or extensions is preferred. A leadership style that is people-focused, results-driven, and able to motivate and empower teams to perform at their best. Up to £55,000 basic salary plus benefits, negotiable depending on experience. How to Apply: If you're ready to lead a dynamic shopping centre and make a real difference in the retail sector, please apply directly or send your CV to
As the Assistant Estate Manager, you will play a pivotal role in supporting the Estate & Technical Services Managers in ensuring the smooth day-to-day operations of the estate. This includes maintaining positive relationships with occupiers, overseeing health & safety, managing budgets, assisting with service specifications, and ensuring all compliance and administrative functions are carried out to the highest standard. Key Responsibilities: Client Relations: Support the Estate & Technical Services Managers in developing and maintaining good client relationships, ensuring open communication with occupier representatives regarding building issues. Compliance & Records Management: Assist in ensuring compliance with Property Management processes, maintaining up-to-date records, and supporting audits. Budget & Service Charge Management: Help procure costs and assist in managing the service charge budget, working alongside the team to maintain financial accuracy and transparency. Health & Safety: Support the enforcement of health & safety procedures, ensuring that emergency plans and safe working practices are followed. Take charge during emergency situations in the absence of the Estate Manager. Building Inspections: Assist with physical inspections of completed works, service contracts, and the overall condition of the estate, reporting issues and ensuring quality control. Administrative Support: Lead on administrative duties and assist in routine correspondence to ensure the efficient running of the building management office. Service Contracts & Documentation: Help in drafting and reviewing service specifications, contracts, and related documents in line with company guidelines. Invoice & Accounts Processing: Assist in tracking service invoices, processing payments, and contributing to the production of management accounts. Helpdesk & Permit Requests: Manage and review helpdesk queries and permit requests, ensuring prompt and efficient responses. The Right Candidate Will Have: Strong administration skills and attention to detail Property/Facilities Management experience Knowledge of health & safety regulations and best practices Budget management experience, with a focus on service charge budgets Experience in specification and contract management Helpdesk (CAFM) System experience is desirable Proficiency in basic IT skills, including Microsoft Office Suite A proactive attitude with excellent communication skills to work with a wide range of stakeholders Ability to take initiative and ownership of key tasks and projects A professional approach, with a desire to uphold high standards in service delivery IOSH is desirable but not essential - They can train you up. This is an exciting opportunity to join a well-established and respected team, overseeing a prime central London estate. If you are passionate about property management and ready to take your career to the next level, we would love to hear from you.
Mar 07, 2025
Full time
As the Assistant Estate Manager, you will play a pivotal role in supporting the Estate & Technical Services Managers in ensuring the smooth day-to-day operations of the estate. This includes maintaining positive relationships with occupiers, overseeing health & safety, managing budgets, assisting with service specifications, and ensuring all compliance and administrative functions are carried out to the highest standard. Key Responsibilities: Client Relations: Support the Estate & Technical Services Managers in developing and maintaining good client relationships, ensuring open communication with occupier representatives regarding building issues. Compliance & Records Management: Assist in ensuring compliance with Property Management processes, maintaining up-to-date records, and supporting audits. Budget & Service Charge Management: Help procure costs and assist in managing the service charge budget, working alongside the team to maintain financial accuracy and transparency. Health & Safety: Support the enforcement of health & safety procedures, ensuring that emergency plans and safe working practices are followed. Take charge during emergency situations in the absence of the Estate Manager. Building Inspections: Assist with physical inspections of completed works, service contracts, and the overall condition of the estate, reporting issues and ensuring quality control. Administrative Support: Lead on administrative duties and assist in routine correspondence to ensure the efficient running of the building management office. Service Contracts & Documentation: Help in drafting and reviewing service specifications, contracts, and related documents in line with company guidelines. Invoice & Accounts Processing: Assist in tracking service invoices, processing payments, and contributing to the production of management accounts. Helpdesk & Permit Requests: Manage and review helpdesk queries and permit requests, ensuring prompt and efficient responses. The Right Candidate Will Have: Strong administration skills and attention to detail Property/Facilities Management experience Knowledge of health & safety regulations and best practices Budget management experience, with a focus on service charge budgets Experience in specification and contract management Helpdesk (CAFM) System experience is desirable Proficiency in basic IT skills, including Microsoft Office Suite A proactive attitude with excellent communication skills to work with a wide range of stakeholders Ability to take initiative and ownership of key tasks and projects A professional approach, with a desire to uphold high standards in service delivery IOSH is desirable but not essential - They can train you up. This is an exciting opportunity to join a well-established and respected team, overseeing a prime central London estate. If you are passionate about property management and ready to take your career to the next level, we would love to hear from you.
Facilities & Health and Safety Manager LONDON Our client is a leading company with a diverse portfolio of retail and commercial properties. Their commitment to excellence and high standards is at the heart of everything they do. We are seeking for an experienced and driven Facilities & H&S Manager to join the team and ensure the portfolio run efficiently while maintaining the highest standards of health and safety compliance. We are seeking a proactive and experienced Facilities Manager with a passion for Health & Safety. This role will involve 50% responsibility for overseeing daily operations and maintenance of our property portfolio, and the other 50% will focus on supporting the Director with Health & Safety compliance and strategy across the portfolio. You will be the key point of contact for facility and safety issues, coordinating with various teams, vendors, and stakeholders to ensure that everything runs smoothly and efficiently. Key Responsibilities: Facilities Management (50%): Oversee the daily operations and maintenance of a portfolio of properties, ensuring they are in excellent condition. Develop and implement facility management policies, procedures, and best practices. Manage the maintenance budget and ensure cost control for property maintenance, repairs, and capital expenditures. Coordinate with external vendors, contractors, and service providers to ensure that maintenance and repairs are completed on time and to the highest standards. Conduct regular facility inspections and proactively address any maintenance issues. Handle tenant inquiries and concerns with professionalism and efficiency. Track and report on the performance of facilities, identifying areas for improvement and optimizing operations. Stay up to date with industry trends and advancements in facility management technology. Health & Safety Compliance (50%): Support the Director in managing and implementing Health & Safety compliance across the portfolio. Ensure all properties adhere to health, safety, and environmental regulations. Develop and implement robust Health & Safety systems and processes. Conduct safety audits, risk assessments, and maintain up-to-date safety documentation. Provide support and guidance to retail/shopping centre managers, property managers, and other stakeholders on H&S best practices. Assist in the development and management of emergency preparedness and response plans. Track and report on safety metrics, identifying areas of concern and implementing improvements. Key Skills & Experience: Proven experience as a Facilities Manager or similar role, ideally within retail or commercial property management. Strong understanding of health and safety regulations and best practices. Experience with budget management, cost control, and vendor coordination. Excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders. Highly organized with a proactive approach to problem-solving. Ability to manage multiple priorities in a fast-paced environment. Health & Safety qualifications (IOSH, NEBOSH or equivalent) are preferred but not essential. About You: You are highly driven, results-oriented, and passionate about maintaining a safe and efficient working environment. You thrive in dynamic environments and can handle multiple priorities effectively. You have excellent people skills and can communicate well with retail managers, contractors, and tenants. You are eager to contribute to the growth and success of the business by improving operational efficiency and safety across the portfolio.
Feb 17, 2025
Full time
Facilities & Health and Safety Manager LONDON Our client is a leading company with a diverse portfolio of retail and commercial properties. Their commitment to excellence and high standards is at the heart of everything they do. We are seeking for an experienced and driven Facilities & H&S Manager to join the team and ensure the portfolio run efficiently while maintaining the highest standards of health and safety compliance. We are seeking a proactive and experienced Facilities Manager with a passion for Health & Safety. This role will involve 50% responsibility for overseeing daily operations and maintenance of our property portfolio, and the other 50% will focus on supporting the Director with Health & Safety compliance and strategy across the portfolio. You will be the key point of contact for facility and safety issues, coordinating with various teams, vendors, and stakeholders to ensure that everything runs smoothly and efficiently. Key Responsibilities: Facilities Management (50%): Oversee the daily operations and maintenance of a portfolio of properties, ensuring they are in excellent condition. Develop and implement facility management policies, procedures, and best practices. Manage the maintenance budget and ensure cost control for property maintenance, repairs, and capital expenditures. Coordinate with external vendors, contractors, and service providers to ensure that maintenance and repairs are completed on time and to the highest standards. Conduct regular facility inspections and proactively address any maintenance issues. Handle tenant inquiries and concerns with professionalism and efficiency. Track and report on the performance of facilities, identifying areas for improvement and optimizing operations. Stay up to date with industry trends and advancements in facility management technology. Health & Safety Compliance (50%): Support the Director in managing and implementing Health & Safety compliance across the portfolio. Ensure all properties adhere to health, safety, and environmental regulations. Develop and implement robust Health & Safety systems and processes. Conduct safety audits, risk assessments, and maintain up-to-date safety documentation. Provide support and guidance to retail/shopping centre managers, property managers, and other stakeholders on H&S best practices. Assist in the development and management of emergency preparedness and response plans. Track and report on safety metrics, identifying areas of concern and implementing improvements. Key Skills & Experience: Proven experience as a Facilities Manager or similar role, ideally within retail or commercial property management. Strong understanding of health and safety regulations and best practices. Experience with budget management, cost control, and vendor coordination. Excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders. Highly organized with a proactive approach to problem-solving. Ability to manage multiple priorities in a fast-paced environment. Health & Safety qualifications (IOSH, NEBOSH or equivalent) are preferred but not essential. About You: You are highly driven, results-oriented, and passionate about maintaining a safe and efficient working environment. You thrive in dynamic environments and can handle multiple priorities effectively. You have excellent people skills and can communicate well with retail managers, contractors, and tenants. You are eager to contribute to the growth and success of the business by improving operational efficiency and safety across the portfolio.
Are you an experienced professional in the retail environment seeking a new and exciting opportunity to progress in your career? Look no further! This opportunity is the chance to join a property management company and become the Centre Manager for a bustling retail scheme in the Wirral, with the opportunity to upskill, make a difference and be a hub for the local community. What You'll Be Doing: Oversee the entire centre's operation, overseeing facilities services contractors. Create a positive shopping experience, whilst also having full engagement with all stakeholders. Regularly liaising with tenants, providing a high level of customer service. Managing the service charge budget and working on ESG initiatives Why Explore This Role: Be employed by one of the largest and independent property management companies in the UK. Chance to work closely with the landlord and property manager. Play a pivotal role in the community by supporting local charities and being a hub for the people. Exposure to centre management and opportunity to upskill. Chance to work on exciting projects. To Be Successful, You Will Need: A dynamic and energetic personality, with enthusiasm and passion that drives success in the role. Proven leadership and management skills, with the ability to build and sustain strong relationships. Experience in a retail environment, ensuring a customer-focused approach. Expertise in budget management, increasing annual income, and implementing innovative strategies. Budget: Up to £40,000 basic salary, with room for negotiation for the right candidate. How to Apply: If this role intrigues you and you'd like to learn more, please apply directly or email your CV to
Feb 11, 2025
Full time
Are you an experienced professional in the retail environment seeking a new and exciting opportunity to progress in your career? Look no further! This opportunity is the chance to join a property management company and become the Centre Manager for a bustling retail scheme in the Wirral, with the opportunity to upskill, make a difference and be a hub for the local community. What You'll Be Doing: Oversee the entire centre's operation, overseeing facilities services contractors. Create a positive shopping experience, whilst also having full engagement with all stakeholders. Regularly liaising with tenants, providing a high level of customer service. Managing the service charge budget and working on ESG initiatives Why Explore This Role: Be employed by one of the largest and independent property management companies in the UK. Chance to work closely with the landlord and property manager. Play a pivotal role in the community by supporting local charities and being a hub for the people. Exposure to centre management and opportunity to upskill. Chance to work on exciting projects. To Be Successful, You Will Need: A dynamic and energetic personality, with enthusiasm and passion that drives success in the role. Proven leadership and management skills, with the ability to build and sustain strong relationships. Experience in a retail environment, ensuring a customer-focused approach. Expertise in budget management, increasing annual income, and implementing innovative strategies. Budget: Up to £40,000 basic salary, with room for negotiation for the right candidate. How to Apply: If this role intrigues you and you'd like to learn more, please apply directly or email your CV to
Overview We are currently looking for a dynamic and ambitious professional to become the General Manager for a highly prestigious mixed-use destination in the heart of Central London! This high-profile estate combines retail, leisure, residential, and office spaces, offering a dynamic and rewarding work environment. What you'll be doing Leading the management team to ensure the commercial profitability and performance of the scheme by delivering the client's asset objectives. The day-to-day operations of the estate, ensuring Health & Safety compliance, engaging directly with tenants/occupiers, and overseeing the marketing. Managing the budgets for both revenue and expenditure, ensuring minimisation of non-recoverable costs and revenue maximisation. Why explore this role? The chance to work within the local community, playing an active and influential role. The opportunity to work strategically and push initiatives, working closely with the Asset Manager. The opportunity to continually develop knowledge within the retail, hospitality, leisure, and other relevant industries, by the identification of trends, marketing concepts, innovation, and many more. To be successful you will need Experience in managing retail/food & beverage or leisure buildings at a senior level, shopping centre management experience would be beneficial. Expertise in budget management, in particular service charge budgets. An energetic personality, with enthusiasm and passion for the role, while being hardworking and organised throughout, leading the team at the estate. The budget is £65,000 to £70,000 basic salary, dependent on experience. If the role intrigues you and you would like to learn more about it, please email your CV to
Jan 30, 2025
Full time
Overview We are currently looking for a dynamic and ambitious professional to become the General Manager for a highly prestigious mixed-use destination in the heart of Central London! This high-profile estate combines retail, leisure, residential, and office spaces, offering a dynamic and rewarding work environment. What you'll be doing Leading the management team to ensure the commercial profitability and performance of the scheme by delivering the client's asset objectives. The day-to-day operations of the estate, ensuring Health & Safety compliance, engaging directly with tenants/occupiers, and overseeing the marketing. Managing the budgets for both revenue and expenditure, ensuring minimisation of non-recoverable costs and revenue maximisation. Why explore this role? The chance to work within the local community, playing an active and influential role. The opportunity to work strategically and push initiatives, working closely with the Asset Manager. The opportunity to continually develop knowledge within the retail, hospitality, leisure, and other relevant industries, by the identification of trends, marketing concepts, innovation, and many more. To be successful you will need Experience in managing retail/food & beverage or leisure buildings at a senior level, shopping centre management experience would be beneficial. Expertise in budget management, in particular service charge budgets. An energetic personality, with enthusiasm and passion for the role, while being hardworking and organised throughout, leading the team at the estate. The budget is £65,000 to £70,000 basic salary, dependent on experience. If the role intrigues you and you would like to learn more about it, please email your CV to
Overview of the Role: Are you looking for an exciting new opportunity in the world of shopping centres? With the chance to work with a leading property management company and their unique understanding of retail, you could be the new Centre Manager for an established Shopping Centre in Middlesbrough. Your responsibilities will be: Liaising with internal & external stakeholders, including tenants, the click apply for full job details
Feb 01, 2024
Full time
Overview of the Role: Are you looking for an exciting new opportunity in the world of shopping centres? With the chance to work with a leading property management company and their unique understanding of retail, you could be the new Centre Manager for an established Shopping Centre in Middlesbrough. Your responsibilities will be: Liaising with internal & external stakeholders, including tenants, the click apply for full job details
Overview of the Role Are you an experienced facilities or operations manager with a specialism in hard services, looking for an exciting opportunity, in a standout commercial destination in Exeter? This role could be for you! With the opportunity to join one of the top managing agents in the UK, Savills, you could be the new Technical Services Manager, of the impressive Princesshay Shopping Centre click apply for full job details
Feb 01, 2024
Full time
Overview of the Role Are you an experienced facilities or operations manager with a specialism in hard services, looking for an exciting opportunity, in a standout commercial destination in Exeter? This role could be for you! With the opportunity to join one of the top managing agents in the UK, Savills, you could be the new Technical Services Manager, of the impressive Princesshay Shopping Centre click apply for full job details
