The Caraires Consultancy

Rugby Office based - Monday - Friday 9am - 6pm 25,450 per annum We are looking for an energetic individual with a very clear telephone manner and confident IT skills. You must have a passion for excellent customer service acting with professionalism at all times putting the client's needs first. Key tasks for this Customer Service Advisor role include: answering inbound calls and making outbound calls answering queries via email Using a bespoke CRM system - making sure you are always keeping it updated quote adjustments to policies and issue relevant documentation. Please only apply if you have a confident and clear telephone manner and you have telephone experience talking to clients you are a confident IT user you enjoy being organised and working on your own initiative. you are reliable and show a good work track record.

Fixed term contract till March 2027 Hybrid working - 1 day in Lutterworth office per week Monday to Friday - 36.25 hours per week £34,305pa Our client, a membership association in Lutterworth, are looking for a Digital Learning Officer to fulfil project needs through the design and development of innovative digital learning resources click apply for full job details

Sales Coordinator Permanent Rugby Fully office based (please note, successful applicants will need their own form of transport due to the location of the offices) Monday to Friday 9am to 5pm with a hour paid break £28,000pa Our client, an established, family-owned business based in Rugby, are looking for a proactive and experienced Sales Coordinator to join their growing, busy team click apply for full job details

Fixed term contract till March 2027 Hybrid working - 1 day in Lutterworth office per week Monday to Friday - 36.25 hours per week 34,305pa Our client, a membership association in Lutterworth, are looking for a Digital Learning Officer to fulfil project needs through the design and development of innovative digital learning resources. This role encompasses content creation, copywriting and project management and will be suitable for candidates with experience in the deliverance of learning resources and materials. The key responsibilities of a Digital Learning Officer: Responsible for designing, developing and delivering digital learning resources for ethical and scope framework projects Supporting with work of the wider team to develop a range of innovative digital learning resources in different formats, supporting CPD needs of members Establishing and maintaining relationships with stakeholders and SMEs to understand requirements and ensure timely delivery of materials Analyse and evaluate feedback on resources to inform developments and innovations for future resources Supporting the Member Engagement Manager with implementation of the digital learning content strategy Attending organisational hybrid events either in person or remotely (4 per year) The necessary requirements, skills and experience of a Digital Learning Officer: Professional qualification in a related degree (content creation, media production) or qualified by experience- essential Practical experience in learning content delivery including media, recording, editing and design - essential Experience of writing learning outcomes and collating supportive resources - essential Technical knowledge of editing software such as Adobe Suite (all programs including Photoshop, InDesign, Premiere Pro) - essential Experience using Vyond would be advantageous Experience in a membership association or charity would be advantageous Experience writing copy for web, uploading content to a CMS and working collaboratively with SMEs and stakeholders Prior experience managing projects A strong team player, comfortable working collaboratively with SMEs and stakeholders Excellent attention to detail Able to prioritise - this is a busy role with tight deadlines The benefits of working as a Digital Learning Officer: Enhanced pension scheme Flexible working patterns 25 days annual leave, growing to 30 with long service 15 different types of leave, including five paid mental health days off per year Occupational health support An anonymous 24 hour and seven day counselling service A corporate yoga service, providing one to one tutoring for individuals with all levels of ability Free parking Health cash plan Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.