Clark James recruitment

This exciting Manchester based Motor Insurer are looking for a Commercial Manager (Engineering) to join their UK claims team, you must be from a strong Motor Engineering/Repair/Insurance claims sector. In return they are offering an impressive salary, benefits package, positive, modern and airy workspace, constant evolvement and hybrid working. The successful applicant will take ownership of the performance, governance and strategic development of their motor claims engineering team and repair network. This pivotal role sits at the intersection of Claims, Commercial, and Technical Engineering, focusing on driving best-in-class performance in cost control (indemnity spend), repair quality, compliance, and key-to-key cycle times, ultimately ensuring excellent customer outcomes. What you'll do Indemnity Spend Control : Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality. Supplier Negotiation : Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms. Performance Oversight : Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks. Budget Management : Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs. Strategic Development : Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs. Quality & Compliance Oversight : Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards. Process Improvement : Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience. Internal collaboration : Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network's contribution to overall business performance. Escalation Point : Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company. What we're looking for Commercial Acumen : Proven experience in a Commercial or Strategic Supplier Management role within the motor repair/automotive sector. Technical Engineering Knowledge: Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive) Negotiation : Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships. Data Analysis: Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies. Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners. Apply for this great role today if you have the relevant Engineering experience.

Clark James Insurance Recruitment are working exclusively with a long established Insurance broker looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of business - this role is not out with any other agencies. It is office based in the SE London/North Kent area so you will need to live fairly local to make commuting easy. The company are looking for candidates with at least 2-5 years of relevant Insurance broking experience within Real Estate/ Commercial Property Insurance, they are really looking for a specialist in these areas. The purpose of the role is to provide account executive support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. If you are looking for the best training and career prospect on offer and a positive company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time.

Clark James Recruitment are a specialist recruiter within the Insurance industry covering London and the surrounding areas. We currently have an exciting opportunity for a High Net Worth Account handler to join a boutique Insurance broker in the London SW11 area close to Clapham Junction. This role is office based Monday to Friday and is only suitable for someone with at least a few years of Insurance experience. The main purpose of this role is to service the HNW account of high value Household, Motor and other Personal Lines related risks for wealthy individuals who expect excellent customer service. Main responsibilities will include: Deciding which insurers should be approached on specific risks. Negotiating the most appropriate terms for the client. Manage Client Service levels by identifying each client's service requirements and managing to ensure service meets agreed standards. Growing the revenue and profitability of the client portfolio. Retaining the existing client base and acquire new clients We are looking for a dynamic individual who is articulate, hardworking and dedicated to their career within the insurance industry, someone not afraid of networking in HNW circles. You must be comfortable speaking to Private clients Salary is negotiable depending experience along with excellent benefits and the successful candidate will get to work closely with the MD to really improve your skills and network. Apply today for an immediate interview.