We are looking for an Application Specialist to take ownership of our business applications while providing general IT support as part of a small, collaborative team. This role is 75% focused on application management and 25% on IT support/helpdesk. You will be the only dedicated Application Support specialist, working alongside a team of three IT support professionals. Key Responsibilities Business Applications Management (75%) Maintain, configure, and support critical business applications, including CRM systems . Oversee and troubleshoot Mobile Device Management (MDM) tools , particularly MobileIron or Ivanti Neurons . Administer Google Workspace and ensure smooth integration with other business applications. Manage Microsoft 365 (O365) applications , including SharePoint, Outlook, and Teams. Monitor application performance, implement updates, and troubleshoot issues. Windows 10/11 Administration IT Support & Helpdesk (25%) Provide end-user support for Windows 10/11 and Office 365. Perform hardware diagnostics and troubleshooting for desktops, laptops, and mobile devices. Assist in managing user access and permissions across systems. Work closely with the IT support team to resolve tickets efficiently. Essential Skills & Experience CRM experience - Hands-on experience managing business applications, particularly CRM systems. Mobile Device Management (MDM) - Experience with MobileIron or Ivanti Neurons . Google Workspace Administration - Managing and troubleshooting Google apps and services. ITIL Certification - Understanding of IT service management best practices. Microsoft 365 Suite - Expertise in O365, including SharePoint, Outlook, and Teams. Windows 10/11 Support - Troubleshooting and configuration skills. Hardware Diagnostics - Ability to diagnose and fix hardware issues. IT Support & Helpdesk Experience - Comfortable handling support tickets and resolving technical issues. Advantageous Skills ? ITIL Foundation Certification (or willingness to obtain). ? Experience with Microsoft Intune, MobileIron, or Ivanti Neurons for device management. ? Basic cyber security knowledge and best practices. ? Google Workspace experience for ChromeOS administration. ? Experience with Windows imaging tools like Microsoft MDT. Perks & Benefits ? Opportunity to learn Zoho Deluge Programming and enhance automation skills. ? Support for ITIL Certification to develop IT service management expertise. ? Training for PRINCE2 Certification to boost project management capabilities. ? A collaborative and supportive work environment. ? Career growth opportunities in IT applications and support. Important Note: This role requires an Enhanced DBS check before starting employment. If you're looking for a role where you can develop your application management and IT skills, make an impact, and grow professionally, please send your CV At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 07, 2025
Full time
We are looking for an Application Specialist to take ownership of our business applications while providing general IT support as part of a small, collaborative team. This role is 75% focused on application management and 25% on IT support/helpdesk. You will be the only dedicated Application Support specialist, working alongside a team of three IT support professionals. Key Responsibilities Business Applications Management (75%) Maintain, configure, and support critical business applications, including CRM systems . Oversee and troubleshoot Mobile Device Management (MDM) tools , particularly MobileIron or Ivanti Neurons . Administer Google Workspace and ensure smooth integration with other business applications. Manage Microsoft 365 (O365) applications , including SharePoint, Outlook, and Teams. Monitor application performance, implement updates, and troubleshoot issues. Windows 10/11 Administration IT Support & Helpdesk (25%) Provide end-user support for Windows 10/11 and Office 365. Perform hardware diagnostics and troubleshooting for desktops, laptops, and mobile devices. Assist in managing user access and permissions across systems. Work closely with the IT support team to resolve tickets efficiently. Essential Skills & Experience CRM experience - Hands-on experience managing business applications, particularly CRM systems. Mobile Device Management (MDM) - Experience with MobileIron or Ivanti Neurons . Google Workspace Administration - Managing and troubleshooting Google apps and services. ITIL Certification - Understanding of IT service management best practices. Microsoft 365 Suite - Expertise in O365, including SharePoint, Outlook, and Teams. Windows 10/11 Support - Troubleshooting and configuration skills. Hardware Diagnostics - Ability to diagnose and fix hardware issues. IT Support & Helpdesk Experience - Comfortable handling support tickets and resolving technical issues. Advantageous Skills ? ITIL Foundation Certification (or willingness to obtain). ? Experience with Microsoft Intune, MobileIron, or Ivanti Neurons for device management. ? Basic cyber security knowledge and best practices. ? Google Workspace experience for ChromeOS administration. ? Experience with Windows imaging tools like Microsoft MDT. Perks & Benefits ? Opportunity to learn Zoho Deluge Programming and enhance automation skills. ? Support for ITIL Certification to develop IT service management expertise. ? Training for PRINCE2 Certification to boost project management capabilities. ? A collaborative and supportive work environment. ? Career growth opportunities in IT applications and support. Important Note: This role requires an Enhanced DBS check before starting employment. If you're looking for a role where you can develop your application management and IT skills, make an impact, and grow professionally, please send your CV At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
IFS Technical Developer - Contract position Bristol based - Hybrid working IFS Implementation programme Working for a leading organisation who are going through an IFS Implementation, this role as an IFS Technical Developer plays a key part in this transformation programme for the business. As an IFS technical developer you will involved with the designs, maintenance and customisation of the ERP systems. You will work with stakeholders to ensure that system is optimised and meets business needs. Responsibilities: Design : Create client-side architecture and custom functionalities Maintain : Manage the IFS implementation life cycle and ensure optimal performance Troubleshoot : Identify and resolve technical issues Support : Provide training and support to teams Research : Stay up to date with the latest technology and development techniques Integrate : Seek opportunities to integrate business systems across departments Document : Maintain thorough documentation of development projects Support testing : Support the development, testing, and deployment of solutions Support business cases : Support the creation of business cases and financial models Please apply ASAP for more information. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 07, 2025
Contractor
IFS Technical Developer - Contract position Bristol based - Hybrid working IFS Implementation programme Working for a leading organisation who are going through an IFS Implementation, this role as an IFS Technical Developer plays a key part in this transformation programme for the business. As an IFS technical developer you will involved with the designs, maintenance and customisation of the ERP systems. You will work with stakeholders to ensure that system is optimised and meets business needs. Responsibilities: Design : Create client-side architecture and custom functionalities Maintain : Manage the IFS implementation life cycle and ensure optimal performance Troubleshoot : Identify and resolve technical issues Support : Provide training and support to teams Research : Stay up to date with the latest technology and development techniques Integrate : Seek opportunities to integrate business systems across departments Document : Maintain thorough documentation of development projects Support testing : Support the development, testing, and deployment of solutions Support business cases : Support the creation of business cases and financial models Please apply ASAP for more information. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
ERP ANALYST Annesley, Nottinghamshire Hybrid working - 3 - 4 days per week in office £35K - £50K DOE An exciting opportunity has arisen for an ERP Analyst to join a dynamic and innovative company that is committed to enhancing efficiency and effectiveness within its operations. This company stands out in its industry by fostering a collaborative environment where employees are encouraged to contribute ideas and drive improvements. The ERP Analyst will play a crucial role in analysing business processes, identifying opportunities for enhancement, and developing solutions that align with the company's goals. The ERP Analyst will be responsible for gathering and analysing data, collaborating with stakeholders, and ensuring the smooth operation of the ERP system. This role is ideal for a motivated individual who thrives in a fast-paced environment and is eager to make a significant impact. Responsibilities Included: - Gather and analyse data to identify business opportunities and areas for improvement. - Develop and document business requirements and processes. - Collaborate with stakeholders to understand their needs and provide solutions. - Create reports, dashboards, and visualisations to communicate findings. - Daily maintenance of the ERP system, including out-of-hours on-call support. Skills and Attributes: - In-depth understanding of SQL and the Infor Syteline/Cloudsuite application is ideal. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Experience with project management and process improvement. - Ability to work collaboratively with cross-functional teams. If you are an ambitious professional looking to take the next step in your career as an ERP Analyst and open to stepping into the Business Analyst world then please submit your CV by clicking the apply now button. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 21, 2025
Full time
ERP ANALYST Annesley, Nottinghamshire Hybrid working - 3 - 4 days per week in office £35K - £50K DOE An exciting opportunity has arisen for an ERP Analyst to join a dynamic and innovative company that is committed to enhancing efficiency and effectiveness within its operations. This company stands out in its industry by fostering a collaborative environment where employees are encouraged to contribute ideas and drive improvements. The ERP Analyst will play a crucial role in analysing business processes, identifying opportunities for enhancement, and developing solutions that align with the company's goals. The ERP Analyst will be responsible for gathering and analysing data, collaborating with stakeholders, and ensuring the smooth operation of the ERP system. This role is ideal for a motivated individual who thrives in a fast-paced environment and is eager to make a significant impact. Responsibilities Included: - Gather and analyse data to identify business opportunities and areas for improvement. - Develop and document business requirements and processes. - Collaborate with stakeholders to understand their needs and provide solutions. - Create reports, dashboards, and visualisations to communicate findings. - Daily maintenance of the ERP system, including out-of-hours on-call support. Skills and Attributes: - In-depth understanding of SQL and the Infor Syteline/Cloudsuite application is ideal. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Experience with project management and process improvement. - Ability to work collaboratively with cross-functional teams. If you are an ambitious professional looking to take the next step in your career as an ERP Analyst and open to stepping into the Business Analyst world then please submit your CV by clicking the apply now button. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Business Intelligence Analyst - £45K - Mostly remote with some office days (Solihull) As a Business Intelligence Analyst, you will be joining a leading organisation and growing Data Analytics team with a great culture. Experience with Power BI is essential and either Python or R. The role will include: Working with stakeholders to scope reporting. Collecting and preparing data, building data models and associated measures. Visualising data to maximise understanding Power BI report development including Power Query, DAX and data visualisation. Advanced Excel SSMS SQL Statistics Python/R data analysis Strong analytical skills. Independent and supported learning of technical skills. An ability to prioritise and multi-task, and work to tight deadlines. Responsibilities: Work with stakeholders to understand and document reporting requirements Work with project team and BI Engineers to ensure data is captured within the system and accessible through our data warehouse to meet reporting requirement. Build reporting in Power BI to meet requirements. Monitor, maintain and improve existing reporting. Work with associates across the business to interpret and understand data Please apply ASAP is interested or apply directly. GleeIT Business Intelligence Analyst By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 22, 2022
Full time
Business Intelligence Analyst - £45K - Mostly remote with some office days (Solihull) As a Business Intelligence Analyst, you will be joining a leading organisation and growing Data Analytics team with a great culture. Experience with Power BI is essential and either Python or R. The role will include: Working with stakeholders to scope reporting. Collecting and preparing data, building data models and associated measures. Visualising data to maximise understanding Power BI report development including Power Query, DAX and data visualisation. Advanced Excel SSMS SQL Statistics Python/R data analysis Strong analytical skills. Independent and supported learning of technical skills. An ability to prioritise and multi-task, and work to tight deadlines. Responsibilities: Work with stakeholders to understand and document reporting requirements Work with project team and BI Engineers to ensure data is captured within the system and accessible through our data warehouse to meet reporting requirement. Build reporting in Power BI to meet requirements. Monitor, maintain and improve existing reporting. Work with associates across the business to interpret and understand data Please apply ASAP is interested or apply directly. GleeIT Business Intelligence Analyst By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
