SHELTER

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated Location: Maida Vale Shelter shop Contract: Permanent Hours: Part time 22.5 per week Closing date: Wednesday the 20th August at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Maida Vale shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum Location: Shelter shop, Edinburgh Corstorphine Contract: Permanent Hours: Full time 37.5 hours Closing date: Wednesday the 20th August at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Edinburgh Corstorphine shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum pro-rated Location: Preston Furniture Shelter Shop Contract: Fixed term contract ending November 2025 Hours: Part time, 22.5 per week Closing date: Monday 25th August at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £26046.20 per annum Location: Shelter shop, Ilkley Contract: Permanent Hours: Full time 37.5 hours Closing date: Sunday 25th July at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Ilkley shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Edinburgh Morningside Salary: £24,570.00 per annum Contract: Permanent Hours: Full time, 37.5 per week Closing date: Wednesday 20th August at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Morningside shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated Location: Holloway Road, Shelter shop Contract: Permanent Hours: Part time, 7.5 per week Closing date: Monday 25th August at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Holloway Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Fixed-term until 24th April 2026. Are you passionate about creating excellent volunteer experiences? Are you looking to use your skills in volunteer communication, training and engagement to make a difference? Then join Shelter as a Corporate Volunteering Experience Officer and you could soon be playing a vital role within our Corporate Volunteering team About the role In this job you will play a vital role in the Corporate Volunteering Team; enabling Shelter to provide a quality corporate volunteering experience that equips corporate volunteers with the knowledge and skills needed, and connects them with the fight for home, supporting them to have the biggest impact possible! This is fixed term contract to backfill a maternity vacancy, with clear and impactful goals to achieve within the timeframe. Role specifics We are looking for a highly organised individual with experience in project planning and coordination, ideally with a background in project management. You will have a proven ability to work collaboratively, build positive relationships, and engage effectively with both external partners and senior stakeholders. Strong written and verbal communication skills are essential, including the ability to create clear, engaging content tailored to different audiences. You will also bring a creative approach to stakeholder engagement, producing innovative materials such as learning resources and presentations. The role requires someone who can work independently, manage competing priorities, and is committed to developing inclusive approaches to volunteering. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. Right now, we're busy building a new Corporate Volunteering Team that sits within the wider Volunteering Team. We work closely with our High Value Partnerships team, which is responsible for generating income through partnerships with corporate organisations. Successes to date include developing and extending long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. This is your opportunity to be part of our future success. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum Location: Shelter shop, Glasgow Kelvinbridge Contract: Permanent Hours: Full time 37.5 hours Closing date: Thursday 14th August 2025 at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Glasgow Kelvinbridge shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

£31,133 per annum pro rata Part time: 18.75 hours per week working pattern will be agreed with the successful candidate. Location: Humberside, based in Hull Contract: Fixed term until end of March 2026 Closing date: Tuesday 19th August 2025 at 11:30pm Please note that interviews for this role are ongoing so the vacancy may close early if a successful appointment is made. Do you have experience of housing law, debt advice, criminal justice and insight into the needs of homelessness among women? If so then consider a move to Shelter. This is an exciting opportunity to play a key part in standing up to the housing emergency. About the role Your role will be to provide tailored accommodation support to women under probation supervision in the community, helping them to find and keep a home and reintegrate into their local communities. You will collaborate closely with the women s key worker and Service Users to develop plans using a strengths based approach to help them achieve their goals and reach their full potential. The caseload will fluctuate and service users levels of need will vary. About You You will have considerable experience and knowledge of housing law, debt advice and the main issues relating to homelessness and criminal justice for women with multiple and complex needs. You have experience of delivering services for women, advocacy to external stakeholders on behalf of clients, managing caseload and ideally, working in a criminal justice setting. About the team The service aims to support users to secure and sustain safe, decent and affordable homes, which in turn will reduce reoffending and help service users to successfully rehabilitate. Through our work we aim to influence at both a national and local level to make sure that people in the criminal justice system are able to access good quality housing. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 1000 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

Salary: £26,046.20 per annum plus £5023.71 London weighting Location: Greenwich Contract: Permanent Hours: Full time 37.5 hours Closing date: Tuesday 12th August 2025 at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. Are you a passionate person who wants to shape the future of our newest Shelter shop? If that sounds like you, we re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager. Become a part of our brand new exciting South London Shelter boutique shop in the heart of Greenwich village opening in September 2025 ! This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop. If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £13.36 per hour equivalent to a yearly salary of £26,046.20 per annum Location: Sunderland Furniture Shop Contract: Fixed term contract starting September 2025 ending December 2025 Hours: 37.5 per week Closing date: Monday the 25th of August at 11:30pm Please note we will be carrying out interviews whilst this role is open, therefore if you are interested, please apply as soon as possible This role is advertised as a Warehouse Supervisor, however the job title when in post will be Order Supervisor We re looking for an enthusiastic individual to join us for as a seasonal worker at Shelter! This is a brand-new role as a Order Supervisor in our Sunderland Furniture shop. This is an exciting opportunity to join us at a key time of year helping to raise vital funds throughout our Autumn and Winter period for people who are homeless or badly housed. About the role You will be responsible for co-ordinating the day-to-day running of our seasonal fulfilment operation. It will involve working as a team with order pickers motivating them and ensuring customer orders are picked, packed and dispatched accurately on time adhering to SLA s and you will be the first point of contact for the order pickers and any operational issues. This is a hands-on role and will require strong leadership, attention to detail and keeping things running smoothly in a fast-paced environment, helping to generate vital income through our online shop and supporting our mission to end the housing emergency. You will work closely with the Retail Product Manager to plan resources, enhance workflows and support overall with operational efficiency. Furthermore, communicating key updates, risks and achievements to the Retail Product Manager or Community Shop Manager as required. About you To be successful in the role, you will need to have strong organisational skills and the ability to manage a fast-paced, high-volume operation. You will be an effective team-player with the ability to motivate and inspire others and resolve any day-to-day issues. Attention to detail is also key to pay attention to detail, quality and accuracy and you will need to be a clear and professional communicator being able to escalate issues appropriately. Previous experience in an order picker/supervisor role would be desirable but isn t essential to apply for this position. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £31,133.37 plus £5023.71 London Weighting if applicable Location: Old Street, London with some flexibility to work from home Contract: Permanent Hours: Full time 37.5 hours Closing date: Thursday 21st August 2025 at 11:30pm Are you results driven, with a commercially aware approach, a 'can-do' attitude, lots of creativity and innovation, and experience of working in retail buying & merchandising or retail-related Corporate Partnerships - or a genuine interest in working within this field? Then join Shelter as a New Corporate Partnerships Executive - Retail and you could soon be playing a vital role at the heart of our fundraising directorate. About the role An ideal opportunity for someone who is interested in a career in corporate fundraising or charity retail, you'll play a key role in developing Shelter's retail presence and raising vital funds. You'll be responsible for enabling stock donations from major retailers and helping research and develop new relationships with businesses to generate stock and secure their expertise on a pro-bono basis. Thinking strategically, identifying new opportunities, and bringing ideas and concepts to life through written proposals and pitches to businesses in order to generate support for Shelter - all are aspects of a role that will also see you ensure the smooth running of our Stock Generation administration processes and help the Senior New Corporate Partnerships Manager (Retail), with day-to-day activities. About you As well as being keen to develop a career in charity retail and fundraising, you also feel passionate about working with companies to help tackle homelessness. What's more, you believe you have what it takes to plan and source new stock generation opportunities and develop new acquisition tactics and campaign ideas that will engage retailers. You will have the ability to generate creative and imaginative proposals and take the initiative to develop new relationships with brands and retailers. An understanding of the sustainability agenda for businesses and ability to apply commercial and financial principles to improve business performance would be a definite advantage. We're also looking for someone friendly and personable, with strong relationship building skills who can manage a busy workload, work well as part of a team and is proficient using Microsoft Office applications and databases. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Shelter's mature fundraising team has seen continuous year on year growth. The directorate generates over £65m gross income, of which a high percentage is unrestricted, giving us an exceptional level of investment flexibility. This particular role sits within our High Value Partnerships division, which includes Philanthropy, Trusts & Foundations, Legacies, and Corporate Partnerships fundraising specialists. It will also see you work closely with colleagues in a Retail team that's responsible for a network of 77 charity shops and boutique stores that are the face of Shelter on the high street. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We are open to risk and learning from our experiences We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from June 2025 end of December 2027 Hours: Part time 30 per week Location: Newcastle/South Tyneside Closing date: Monday 21st July 2025 at 11.30 pm Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader click apply for full job details

Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from June 2025 end of December 2027 Hours: Part time 30 per week Location: Newcastle/South Tyneside Closing date: Monday 21st July 2025 at 11.30 pm Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader click apply for full job details

Salary:£31,133 per annum Hours: Full time- 37.5 per week Location: HMP Lincoln Contract: Fixed term until 31st May 2025 (pending extension for up to 18 months) Closing date: Tuesday 11th March 2025 at 11.30 pm We are looking for an Accommodation Adviser for our team based in HMP Lincoln, to provide tailored accommodation support to men both in custody and under probation supervision within the community a click apply for full job details

Salary: £31,133.37 (plus London Weighting of £5,023.71 if applicable) Location: Old Street London (with flexibility to work from home) Contract: Permanent Hours: 37.5 hours per week Closing date: Wednesday 12th March at 11:30pm Are you looking to develop a career in partnership management and corporate fundraising? Are you passionate about the private sector's role in helping to tackle homelessness? If so, this is a great opportunity to join an award-winning team as Corporate Partnerships Executive and play a key role in driving our fundraising goals forward. About the role This role sits within our Partnership Management team in the Income Generation directorate, and you will be working with the Senior Corporate Partnerships Manager to deliver strategic partnership activity in line with Shelter's organisation goals. You will play a key part in the success of our employee fundraising, leading on engagement activities for one of our large, existing partnerships that generates over £1m in income for Shelter. You will also manage a diverse portfolio of five and six figure partnerships across multiple sectors, delivering high quality colleague, customer fundraising and commercial campaigns that require presenting Shelter's cause effectively to a wide range of audiences. The role needs someone with a proactive approach and creative flair for developing and executing new partnership activities. It will also involve collaborating on additional projects that support the wider Corporate Partnerships team strategy and managing elements of partner finances, including income forecasting, updating our supporter database and supporting the team. About you You will be proactive with excellent relationship-building and communication skills, and the ability to convey complex ideas succinctly, and confidently to a wide range of audiences. You will have experience in corporate fundraising, partnership management or account management and be able to strengthen relationships with existing partnerships to grow fundraising income. You will have attention to detail and be able to work across multiple projects in a busy team environment, planning your workload effectively. Importantly, you will also have a passion for social justice and share Shelter's belief that everyone has the right to a safe home. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. About the team The Income Generation Directorate at Shelter comprises of 5 departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted. Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter's voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the 'About You' section of the job description attached to this advert and align with the following behaviours below. We prioritise diversity and have an inclusive and open mindset We work together to achieve a shared purpose About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum, plus £5023.71 London Weighting per annum Location: Shelter Boutique shop Primrose Hill Contract: Permanent Hours: Full time 37.5 per week Closing date: Monday the 10th of March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Primrose Hill Boutique by Shelter shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. We re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. Apply to be part of our team and be the change you want to see in society Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum pro-rated Location: Bristol Clifton Shelter Shop Contract: Permanent Hours: Part time, 15 hours per week Closing date: Thursday the 13th of March at 11:30pm Interviews will be taking place on Thursday the 20th of March at the Bristol Clifton shop We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Bristol Clifton shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Plymouth Salary: £42,697 per annum Full time: 37.5 per week Contract: Permanent Closing date: Thursday 6th March 2025 at 11.30 pm Are you a Solicitor with experience of housing and homelessness law and Legal Aid? If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency. About the role Using your legal expertise, you will play a key role in tackling housing in justice and unfair housing practices. You will be working under our Legal Aid contract, delivering legal advice and representing tenants at court where needed. Delivering systemic change through legal challenge to prevent homeless will also be a considerable part of the role. You will also work with the team in the Hub to help make sure people in the community are aware of their housing rights and how to enforce them, as well as providing support to Trainee Solicitors and Legal Advisers, ensuring good practice and compliance. About You Qualified as a Solicitor with at least three years post qualifying experience, you will have a strong knowledge of housing law and substantial experience of managing a wide range of housing cases. You have strong skills in court advocacy, litigation, report writing, file reviews and are able to meet financial targets. You will be able to meet the 2018 SQM supervisor standard in housing and be able to demonstrate experience of working under a legal aid contract. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About The Team Our Legal Service provides specialist legal knowledge across Shelter through four teams covering Community Legal advice, Strategic Litigation, the National Legal Team and Legal Support Team. You will be part of our Community Legal Team, who are based across our 11 hub locations and work alongside hub colleagues every day to fight housing injustice and deliver systemic change relating to housing practice in our local communities. The Advice team at our Plymouth Hub delivers legal aid funded and non-legal aid funded work throughout Devon and Cornwall. Also based at the Hub are members of our Lived Experience team, who deliver a range of activities with the aim of ensuring the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter's work and a Community Organiser who works with the local community to fight the housing emergency. People are at the heart of the services we offer and in order to keep growing and evolving to suit the communities we work with and bring about real change, we need to understand what really matters for people. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Debt Adviser Grade 3 - £31,133 per annum + excellent benefits Fixed term contract until April 2026 Blackburn Central Library with outreach work in Lancashire Closing date: Wednesday 26th February 2025 at 11:30pm Do you have experience of providing debt advice and advocacy? Then join Shelter as a Debt Adviser and you could soon be playing a vital role in standing up to the housing emergency. About the role Your role will manage a varied caseload providing high quality debt and housing related advice and support. You will need to work flexibly across the Lancashire area, including Blackpool. Working with clients you will do an initial needs assessment and develop support/case plans with aim of maximising their income by reducing outgoings, assessing affordability, setting up budgeting plans, helping to secure a home and repay debts. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you You will need experience of providing debt advice and advocacy and the ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations. You will need the ability to communicate effectively with a wide variety of stakeholders, particularly those with lived experience of homelessness, as well as collaborating with people from other teams and organisations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the Team This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health, which negatively impacting people s housing situations. As well as helping individuals, our aim is to upskill members of the community by offering rights awareness workshops on topics like budgeting and financial resilience and benefit entitlements, empowering the community with their rights. Lancashire hub s local community priorities are homelessness and temporary accommodation, social housing and private rented sector and individuals and communities living in poverty. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the first four About You points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset You do not need to address the points 5 - 8 in the 'About You' section, these will be assessed at interview stage for shortlisted candidates. Any applications submitted without a supporting statement will not be considered. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.