Alexander Lloyd

INTERIM PART TIME FINANCE MANAGER WEST BYFLEET / HYBRID £250 PER DAY ASAP START PART TIME - 3 DAYS A WEEK / 4 SHORT DAYS I'm working exclusively with a fast-growing, privately owned project-based business in West Byfleet that is looking for a hands-on Finance Manager / Financial Controller to join them on an initial 6-month interim basis. The business has grown rapidly with multiple live projects. You'll be helping to build and shape the finance function, including: Management accounts & reporting Project accounting Cash flow & working capital Financial controls & processes Bringing the accounts up to date Supporting the development of the finance function Ideally, you'll have experience within construction, property, housebuilding, manufacturing, or another project-based SME. Apply today to avoid missing out on this exciting opportunity! Please quote 52550 when calling Jenny-Marie at Alexander Lloyd. This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, Commercial Finance up to Director level throughout Surrey, Sussex, London & Kent. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

This is a fantastic opportunity to join a leading consulting firm and join their growing Governance & Scheme Management team. Perfect for a Pensions professional looking to develop their career in a client-facing role supporting trustee boards and Pension scheme governance. Key Responsibilities Provide governance and scheme secretarial support to trustee clients. Attend trustee meetings and prepare agendas, papers, minutes and action logs. Liaise with trustees, advisers and internal specialists. Support governance, risk management and regulatory compliance activities. Assist with project delivery and budget monitoring. About You Experience within UK Pensions, ideally gained in governance, scheme management, administration, consultancy or an in-house pensions role. Strong understanding of UK Pensions and regulation. Excellent communication, organisation and stakeholder management skills. Pensions qualifications (or studying towards them) are advantageous. What's on Offer? Work with leading industry specialists across Pensions and retirement consulting. Exposure to a varied client portfolio. Excellent training and career development opportunities. Flexible hybrid working and a supportive team environment. Interested in learning more? Apply now or get in touch for a confidential discussion. Please quote 52580 when calling Richard at Alexander Lloyd or email them at rdo . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

About the company: Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services. About the role: We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement. Key Responsibilities: Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes. Lead, mentor, and develop administration manager and wider teams. Contribute to commercial activity, including tender responses, billing, and profitability. Deliver client-facing work such as projects. Support strategic changes initiatives, including process and system improvements. Key Skills & Experience required: Pensions Administration background (Defined Benefits), with a strong track record of service delivery. In-depth technical knowledge of pensions administration and regulatory requirements. Proven people management experience, including performance management and recruitment. Confident leader with the ability to mentor, motivate, and inspire others. Strong analytical, numerical and problem-solving skills. If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!

Pensions Administrator Are you an experienced pensions professional looking to take the next step in your career? Join a leading UK consultancy and administration firm in Newcastle, where your expertise will make a real impact. Our client offers flexible hybrid working arrangement of two days per week in the office. About the opportunity: We're looking for a Pensions Administrator to join a collaborative team; you will be delivering high-quality administration services to a diverse portfolio of pension schemes. You'll work across defined benefits (DB), and defined contributions (DC), CARE and hybrid arrangements, building strong client relationships and ensuring outstanding service delivery to its members. What you'll be doing: Managing a wide range of day-to-day pensions administration tasks Supporting on key annual projects such as benefit statements, renewals and pension increases Performing and checking calculations (manual and auto-mated) Acting as a point of contact for clients and member queries Mentoring and supporting junior team members Contributing to continuous improvement What we're looking for: Proven experience in pensions administration, particularly with defined benefits schemes Strong understanding of current pensions legislation and regulatory requirements Confidence in handling calculations, member events and complex queries Experience checking work and supporting junior colleagues Strong numerical and analytical skills If you're ready to take the next step in your career, apply today!

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to Edinburgh office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to Glasgow office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

Senior Pensions Administrator About the company: We're delighted to be working with a leading UK Pensions Administration business based in Birmingham, who are now looking for an experienced Senior Pensions Administrator to join on a full-time and permanent basis. This is a hybrid role, operating a flexible arrangement of two days per week. This is an excellent opportunity for someone with strong Defined Benefit (DB) pensions administration experience who enjoys technical work, mentoring colleagues, and delivering outstanding client services in a collaborative environment. About the position: As a Senior Pensions Administrator, you'll play a key role in delivering first-class pensions administration services for a portfolio of Defined Benefit schemes. The role offers a mix of technical administration, client interaction, workflow co-ordination, and mentoring responsibilities. Managing a variety of DB pensions administration tasks across areas such as retirements, transfers, deaths, and leavers. Performing and checking complex manual benefit calculations. Supporting monthly and annual scheme processes. Monitoring team workflow, accuracy, SLA's and performance targets. Participating in client meetings as and when required. Key skills and experience required: DB (Defined Benefits) pension scheme administration experience. Experience of performing manual calculations and checking colleague's work. Experience of having worked on projects. Strong knowledge of pensions legislation and regulations. Excellent communication skills, both verbal and written. If you're an experienced Pensions professional ready for your next challenge, apply today and take the next step in your career.

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to East Croydon office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

A leading Pensions and professional services organisation is seeking an experienced Pensions Technical & Professional Standards Manager to join its growing Technical & Quality function. This is an excellent opportunity for a highly technical Defined Benefit Pensions professional looking to move into a role focused on governance, legislative interpretation, quality assurance, and continuous improvement across a large third-party administration environment. The role offers a unique blend of technical leadership, governance oversight, root cause analysis, and business improvement activity. Key Responsibilities Providing technical leadership and guidance on complex Defined Benefit pensions matters Interpreting legislative and regulatory developments and translating them into practical business processes Supporting and enhancing governance, quality assurance, and professional standards frameworks Leading technical initiatives relating to industry developments and regulatory change Managing root cause analysis activities, identifying trends, and driving service improvements Producing management information, reporting, and technical insights to support business decision-making Collaborating with operations, quality, and leadership teams to ensure consistency and best practice across the business About You The successful candidate will have: Significant experience within Defined Benefit pensions administration Strong technical knowledge of UK pensions legislation and regulatory requirements Experience in technical, governance, quality assurance, or compliance-focused pensions roles Excellent analytical and problem-solving skills Experience conducting root cause analysis and implementing process improvements Strong communication skills with the ability to explain complex technical matters to a variety of audiences The confidence to influence stakeholders and drive positive change Experience of industry frameworks, governance standards, pensions dashboards, GMP equalisation, ISO standards, or regulatory reporting would be highly advantageous. What's on Offer Hybrid and flexible working arrangements Opportunity to shape technical standards across a large pensions operation High-profile role with significant business impact Ongoing professional development and study support Competitive salary and benefits package Clear long-term career progression opportunities This role can be based from several UK locations and offers an excellent opportunity for an experienced pensions professional looking to influence technical excellence across a growing organisation. Please quote 52419 when calling Yvette at Alexander Lloyd or email them at yki . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

This is an excellent opportunity for an experienced Defined Benefit Pensions professional who enjoys analysing complex work, identifying trends and risks, and driving continuous improvement across Pensions administration operations. Working closely with administration, technical, and data teams, you will play a key role in ensuring the highest standards of quality, accuracy, compliance, and customer outcomes. The Role You will provide independent, risk-based assurance across a broad range of pensions administration activities, helping to identify opportunities for improvement while supporting a positive and collaborative quality culture. Key responsibilities include: Conducting quality assurance reviews across Defined Benefit Pensions administration activities Reviewing calculations, member records, processes, controls, and administration work Providing oversight on complex cases, remediation projects, and new business implementations Identifying trends, root causes, and systemic risks through detailed analysis Producing clear reports and practical recommendations for improvement Supporting data quality initiatives and regulatory change projects Collaborating with administration, technical, and operational teams to embed best practice Contributing to governance, compliance, and continuous improvement initiatives About You The successful candidate will have: Strong Defined Benefit Pensions administration experience Excellent technical knowledge of Pension scheme rules, benefit structures, and administration processes Previous experience within quality assurance, audit, compliance, technical review, or oversight functions Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities The ability to provide constructive challenge while maintaining strong working relationships A passion for improving quality, reducing risk, and delivering excellent member outcomes What's on Offer Hybrid and flexible working arrangements Opportunity to influence quality standards across a large Pensions operation Exposure to technical, governance, and regulatory projects Professional development and study support Competitive salary and benefits package Excellent long-term career progression opportunities This is a fantastic opportunity for a Pensions professional looking to move into a dedicated quality and assurance role where they can make a real impact on operational excellence and customer outcomes. Please quote 52421 when calling Yvette at Alexander Lloyd or email them at yki . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to Reading office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to Belfast office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

Senior Pensions Administrator We're partnering with a leading UK Pensions Consultancy and is looking for an experienced Senior Pensions Administrator to join their growing administration team. This is an excellent opportunity to work with a well-established business that provides high-quality pensions consulting, administration and advisory services. This position can be aligned to Manchester office. Our client offers flexible, hybrid working arrangements. What you'll be doing: In this role, you'll manage a portfolio of pension scheme clients, predominately Defined Benefit (DB) schemes with some Defined Contribution (DC) schemes. You will be responsible for delivering the delivering day-to-day administration, ensuring work is completed in line with scheme rules, legislation and service level agreements. Key responsibilities: Managing the day-to-day administration of a portfolio of schemes. Processing member and scheme events. Reviewing work completed by junior Pension Administrators. Producing member communications, letters and reports. Supporting client and trustee meetings when required. Participating to ad-hoc administration projects. Experience required: Experienced in administering Defined Benefit (DB) pension schemes, at least 5+ years. Strong knowledge and understanding of pensions legislation and technical processes. Experience working within in third-party administration environment. Excellent communication and organisational skills. If you're looking to take the next step in your pensions career and join a forward-thinking organisation, we'd love to hear from you.

FP&A Analyst Salary: Up to £60,000 Location: London (SW) Hybrid: 3 days per week in the office, 2 days WFH We are looking for an experienced FP&A Analyst to join a growing finance team. This role will focus on improving reporting processes, managing financial data and reconciliations, and providing analysis to support business decisions. Key Responsibilities Improve FP&A reporting, planning and forecasting processes. Investigate and resolve discrepancies between financial and operational systems. Build robust, repeatable reconciliation processes. Support forecasting, commercial analysis and management reporting. Identify opportunities to improve systems, processes and data quality. Present financial information clearly to non-finance stakeholders. About You Experience in FP&A, financial analysis or management accounting. Strong experience with financial planning/reporting systems such as Vena, Anaplan, TM1, Adaptive Insights, OneStream, Hyperion or similar. Strong analytical and problem-solving skills. Excellent attention to detail and a high level of data accuracy. Proactive, organised and comfortable working independently. Confident investigating data discrepancies and finding root causes. Strong Excel and data analysis skills. This is an excellent opportunity for someone who enjoys working with finance, systems and data, and who wants to improve the way FP&A operates rather than simply maintain existing processes.

Payroll Coordinator (Part-Time) Payroll Coordinator Payroll Administrator Payroll Assistant Payroll Officer We're recruiting for a part-time Payroll Coordinator to join a friendly and supportive business. This is an excellent opportunity for someone with payroll experience who enjoys working in a fast-paced environment and takes pride in delivering an accurate and efficient payroll service. The Role You'll be responsible for: Supporting the end-to-end payroll process Processing payroll data, including starters, leavers and contractual changes Validating timesheets and payroll information Reconciling payroll reports and resolving discrepancies Responding to payroll queries from employees Maintaining accurate payroll records Working closely with HR to ensure payroll accuracy Supporting month-end payroll activities and ad hoc payroll administration About You Previous payroll experience is advantageous and you'll be confident working with large volumes of data while maintaining excellent attention to detail. You'll ideally have: Payroll Experience or Exposure Strong Excel skills (able to do pivot tables and vlookups) Excellent numerical accuracy and attention to detail The ability to manage multiple priorities and meet deadlines Strong communication and customer service skills A proactive and organised approach This is a fantastic opportunity to join a supportive team in a varied part-time role with hybrid working available, 25 hours per week. This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website (url removed) for any other roles which may be of interest.

Sales Support Administrator We're looking for a proactive and organised Sales Support Administrator to join a Health & Employee Benefits team. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting consultants, and takes pride in delivering a first-class client experience. You'll provide essential administrative and client-support across a wide range of health & group risk products including private medical insurance, cash plans, travel insurance, dental, life, income protection and critical illness. As the first point of contact for consultants, insurers and clients, you'll help ensure smooth day-to-day operations and exceptional service delivery. Role & Responsibilities: Diary management, inbox monitoring and appointment booking. Data entry, document creation, filing and system organisation. Handling incoming calls professionally and managing client queries. Providing admin support to consultants and team leaders. Processing renewals, new business, mid-term changes and membership updates. Requesting quotations and supporting market review reporting. Uploading documentation to internal systems accurately and on time. Maintaining comprehensive client records and liaising with insurer partners. Essential Criteria: Highly organised with strong time-management skills. Confident using Microsoft Office and CRM systems. Accurate, detail-focused and able to work under pressure. A clear communicator with excellent written and verbal skills. Comfortable managing multiple tasks and supporting a busy team. Ideally will have some group risk or PMI experience/knowledge This role is ideally hybrid to their Maidstone office but there could be some flexibility on offer so if this opportunity is of interest, reach out or click apply today! Please quote 52537 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Pension CRM We're looking for an experienced Pension Consultant to join a growing team and deliver high-quality consultancy across workplace pension arrangements, while also supporting wider employee benefits activity. This is an ideal role for someone who enjoys combining technical expertise with strong client relationship management and a varied workload. Key Responsibilities Deliver expert consultancy across workplace pension schemes. Manage client relationships, acting as a key point of contact for technical queries. Provide guidance on regulatory requirements, scheme governance and member issues. Maintain accurate CRM and data records to support high-quality service delivery. Work in parallel with the EB team on group risk and healthcare benefits. Support renewals, provider communications and benefit changes. Produce clear client documentation, reports and recommendations. Build strong relationships with clients, providers and internal teams. Essential Criteria: Strong technical defined contribution pension consultancy experience Level 4 diploma qualified Experience advising clients and managing complex pension queries. This role would be 1 day per week in their Putney office so offers flexibility to collaborate with the team in person and to work remotely. If this opportunity is of interest, reach out or click apply today! Please quote 52555 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

FP&A Analyst Salary: Up to 60,000 Location: London (SW) Hybrid: 3 days per week in the office, 2 days WFH We are looking for an experienced FP&A Analyst to join a growing finance team. This role will focus on improving reporting processes, managing financial data and reconciliations, and providing analysis to support business decisions. Key Responsibilities Improve FP&A reporting, planning and forecasting processes. Investigate and resolve discrepancies between financial and operational systems. Build robust, repeatable reconciliation processes. Support forecasting, commercial analysis and management reporting. Identify opportunities to improve systems, processes and data quality. Present financial information clearly to non-finance stakeholders. About You Experience in FP&A, financial analysis or management accounting. Strong experience with financial planning/reporting systems such as Vena, Anaplan, TM1, Adaptive Insights, OneStream, Hyperion or similar. Strong analytical and problem-solving skills. Excellent attention to detail and a high level of data accuracy. Proactive, organised and comfortable working independently. Confident investigating data discrepancies and finding root causes. Strong Excel and data analysis skills. This is an excellent opportunity for someone who enjoys working with finance, systems and data, and who wants to improve the way FP&A operates rather than simply maintain existing processes.

Customer Service Specialist (Temporary - up to 6 months) Leatherhead Up to 26,000 (pro rata) 1 day per week in the office remaining WFH We're currently recruiting for a Customer Service Specialist to join a busy and fast-paced team on a temporary basis for up to 6 months. This is a great opportunity for someone who thrives in a high-volume environment and enjoys delivering excellent customer service. Key Responsibilities: Handling a high volume of inbound calls (approximately 70 per day) Taking payments over the phone securely Transferring calls to the appropriate departments Responding to customer queries efficiently and professionally What we're looking for: Previous customer service experience, ideally within a call centre or fast-paced environment Strong communication skills and a professional telephone manner Ability to multitask and work under pressure Good attention to detail If you're immediately available and looking for your next opportunity, we'd love to hear from you!

Product Governance Manager Redhill (Hybrid 3 days per week office based) Financial Services We are currently partnering with a leading financial services organisation to hire a Product Governance Manager to support the delivery of a robust product governance and fair value framework. This is a fantastic opportunity for someone passionate about customer outcomes, regulatory compliance, and product oversight to play a key role in shaping and improving product performance. The Role You'll be responsible for overseeing fair value assessments and product governance activity, ensuring products deliver good customer outcomes and meet regulatory expectations. Key responsibilities include: Managing fair value assessments across a diverse product suite Enhancing and maintaining the product governance framework Analysing MI and customer data to identify risks, trends, and improvements Leading cross-functional discussions to challenge and improve product performance Supporting regulatory compliance, including Consumer Duty and TCF Acting as a customer champion, identifying and mitigating potential harm About You Experience in product governance, product oversight, or conduct risk Strong understanding of UK regulatory requirements (Consumer Duty, PROD, TCF) Ability to analyse MI/data and translate insights into action Excellent stakeholder management and communication skills Customer-first mindset with a focus on delivering good customer outcomes Experience within financial services is essential; exposure to insurance products is advantageous. Get in touch and quote 52012 when calling Phill Lloyd. or .