Key Responsibilities: Provide day-to-day administrative and data support to the Investment/Research team, acting as an assistant to colleagues across a range of recurring and ad hoc tasks. Extract data from internal and external sources and prepare it for use in reporting, analysis and operational processes. Clean, organise, reconcile and manipulate data in Excel, including combining datasets, identifying inconsistencies and resolving data-quality issues. Maintain accurate and up-to-date records, databases, spreadsheets and reporting tools, ensuring information is complete, consistent and available when required. Produce regular and ad hoc reports, schedules and data summaries for internal stakeholders, following established templates and procedures. Carry out data checks and reconciliations, investigate exceptions and follow up missing or inaccurate information with the appropriate team members. Review existing administrative and data processes, identify inefficiencies or control gaps, and suggest practical improvements to make processes more accurate, consistent and efficient. Skills & Experience: Advanced Excel skills are essential, with confidence using formulas, lookups, PivotTables, filters, sorting and other tools to extract, clean and manipulate data. Strong numerical and analytical ability, with the confidence to work with large volumes of data and identify errors, trends and inconsistencies. Experience in a data administration, reporting, operations, record-keeping or similar support role is preferred; financial services experience is useful but not essential. No specific finance degree or professional finance qualification is required; practical data-handling ability, accuracy and strong Excel skills are more important. Excellent attention to detail, organisation and time-management skills, with a methodical approach to maintaining records and completing recurring tasks. Clear written and verbal communication skills, with the confidence to ask questions, follow up information and work effectively with colleagues across the business. Key Attributes: Highly organised, dependable and comfortable working in a support-focused role with multiple routine and ad hoc priorities. Methodical and data-focused, with a strong commitment to accuracy, completeness and good record keeping. Curious about how processes work and willing to question, document and improve existing ways of working. Collaborative and service-oriented, with a practical approach to supporting the wider team and meeting deadlines.
Aug 24, 2026
Full time
Key Responsibilities: Provide day-to-day administrative and data support to the Investment/Research team, acting as an assistant to colleagues across a range of recurring and ad hoc tasks. Extract data from internal and external sources and prepare it for use in reporting, analysis and operational processes. Clean, organise, reconcile and manipulate data in Excel, including combining datasets, identifying inconsistencies and resolving data-quality issues. Maintain accurate and up-to-date records, databases, spreadsheets and reporting tools, ensuring information is complete, consistent and available when required. Produce regular and ad hoc reports, schedules and data summaries for internal stakeholders, following established templates and procedures. Carry out data checks and reconciliations, investigate exceptions and follow up missing or inaccurate information with the appropriate team members. Review existing administrative and data processes, identify inefficiencies or control gaps, and suggest practical improvements to make processes more accurate, consistent and efficient. Skills & Experience: Advanced Excel skills are essential, with confidence using formulas, lookups, PivotTables, filters, sorting and other tools to extract, clean and manipulate data. Strong numerical and analytical ability, with the confidence to work with large volumes of data and identify errors, trends and inconsistencies. Experience in a data administration, reporting, operations, record-keeping or similar support role is preferred; financial services experience is useful but not essential. No specific finance degree or professional finance qualification is required; practical data-handling ability, accuracy and strong Excel skills are more important. Excellent attention to detail, organisation and time-management skills, with a methodical approach to maintaining records and completing recurring tasks. Clear written and verbal communication skills, with the confidence to ask questions, follow up information and work effectively with colleagues across the business. Key Attributes: Highly organised, dependable and comfortable working in a support-focused role with multiple routine and ad hoc priorities. Methodical and data-focused, with a strong commitment to accuracy, completeness and good record keeping. Curious about how processes work and willing to question, document and improve existing ways of working. Collaborative and service-oriented, with a practical approach to supporting the wider team and meeting deadlines.
This is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. Whats most important is the desire to learn, and build a worthwhile career. Hours: 5 days per week Monday to Friday - 9am until 5pm. Salary; £25,000-£27,000p/a depending on experience Contract type: Permanent Benefits; 1 click apply for full job details
Aug 22, 2026
Full time
This is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. Whats most important is the desire to learn, and build a worthwhile career. Hours: 5 days per week Monday to Friday - 9am until 5pm. Salary; £25,000-£27,000p/a depending on experience Contract type: Permanent Benefits; 1 click apply for full job details
Salary £60,000 Fully Negotiable depending on experience. This is a hands-on engineering leadership role supporting the delivery of mechanical, marine and defence-related projects within HM Naval Base Portsmouth, dockyard environments and onboard Royal Navy vessels. Experience can be from Defence, Marine, Shipbuilding, but also general Heavy Engineering could have transferrable skills click apply for full job details
Aug 15, 2026
Full time
Salary £60,000 Fully Negotiable depending on experience. This is a hands-on engineering leadership role supporting the delivery of mechanical, marine and defence-related projects within HM Naval Base Portsmouth, dockyard environments and onboard Royal Navy vessels. Experience can be from Defence, Marine, Shipbuilding, but also general Heavy Engineering could have transferrable skills click apply for full job details
The client, a long established and growing engineering distributorship are seeking a Sales and Marketing Administrator to work from their offices in Avonmouth. You will join a friendly team in this organisation which is also part of larger group of companies. You will ideally have good administration skills and also an interest in marketing/social media/e-commerce and would like to use your skills in a multi-faceted role. Day to day activities will be broadly as follows:- Assisting the Commercial Manager with company administration Data Inputting Updating Web Pages and the E-Shopping Site Manage Online Sales Creating Mail Shots and Marketing Literature Sales reach out and follow ups Updating Social Media sites with regular content and engaging with visitors Promoting the business via suitable marketing activities Bringing new innovative marketing ideas to help generate interest and grow engagement Occasional support on the Trade Counter There may be opportunities to develop your career within the business and receive training in areas that will benefit you and the organisation.
Aug 08, 2026
Full time
The client, a long established and growing engineering distributorship are seeking a Sales and Marketing Administrator to work from their offices in Avonmouth. You will join a friendly team in this organisation which is also part of larger group of companies. You will ideally have good administration skills and also an interest in marketing/social media/e-commerce and would like to use your skills in a multi-faceted role. Day to day activities will be broadly as follows:- Assisting the Commercial Manager with company administration Data Inputting Updating Web Pages and the E-Shopping Site Manage Online Sales Creating Mail Shots and Marketing Literature Sales reach out and follow ups Updating Social Media sites with regular content and engaging with visitors Promoting the business via suitable marketing activities Bringing new innovative marketing ideas to help generate interest and grow engagement Occasional support on the Trade Counter There may be opportunities to develop your career within the business and receive training in areas that will benefit you and the organisation.
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
May 29, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
£40,000-£50,000p/a + Uncapped Commission + Benefits A genuine opportunity to grow a territory, build a client base, and make your mark. Were looking for a Business Development Manager who wants to take ownership of a role, develop meaningful client relationships, and be rewarded for the results they deliver click apply for full job details
May 29, 2026
Full time
£40,000-£50,000p/a + Uncapped Commission + Benefits A genuine opportunity to grow a territory, build a client base, and make your mark. Were looking for a Business Development Manager who wants to take ownership of a role, develop meaningful client relationships, and be rewarded for the results they deliver click apply for full job details
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
May 29, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
May 28, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
May 26, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
£40,000-£50,000p/a + Uncapped Commission + Benefits A genuine opportunity to grow a territory, build a client base, and make your mark. Were looking for a Business Development Manager who wants to take ownership of a role, develop meaningful client relationships, and be rewarded for the results they deliver click apply for full job details
May 26, 2026
Full time
£40,000-£50,000p/a + Uncapped Commission + Benefits A genuine opportunity to grow a territory, build a client base, and make your mark. Were looking for a Business Development Manager who wants to take ownership of a role, develop meaningful client relationships, and be rewarded for the results they deliver click apply for full job details
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
May 26, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
May 25, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. . click apply for full job details
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. They are looking for a Laravel Developer to further capitalise on their explosive growth over the last few years. The ideal candidate will work within an important part of the business and will have a passion to improve and develop systems and online capabilities. They are agile, focused and keen to gain further market share and the developer team is a key part of this growth strategy. They are seeking an inquisitive thinker. Someone who asks lots of questions, and is a problem solver. A Laravel Developer to assist in modernising our Laravel app. Must Haves: Experience: At least 2 years of Laravel At least 5 years of frameworked languages (Laravel or others) SQL/MySQL/MariaDB indexes & table design Data: worked with big data and enjoys it Worked with many APIs, e.g Stripe, Google, AWS, OpenAI Understands Backend concepts such as Data Caching/Job Queues Personable: Happy to travel to Chester once per month Solve problems Wants to work as part of small team but be a key figure Genuine interest in our App Asks lots of intelligent questions Great communication skills - written & verbal See it more as a hobby or passion than just a job - reads up on latest technology etc Wants to grow with the company What we can offer:_ You will learn a lot and quickly. Ability to change and see your work in a real world environment used by millions We care about what we do and will care about your impact Flexibility Start up mentality Competitive salary PMI Bonus scheme Benefits You can expect in return a salary between £40k-£65kp/a (depending on experience) with strong opportunities to cement yourself in the business and grow and develop. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. Permanent contract, Mon-Fri Contributory pension scheme Private Medical Insurance Casual dress code Away days Access to training and learning and many other incentives This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine career development opportunities to grow in the role and develop yourself individually.
May 22, 2026
Full time
This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine learning and development opportunities. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. They are looking for a Laravel Developer to further capitalise on their explosive growth over the last few years. The ideal candidate will work within an important part of the business and will have a passion to improve and develop systems and online capabilities. They are agile, focused and keen to gain further market share and the developer team is a key part of this growth strategy. They are seeking an inquisitive thinker. Someone who asks lots of questions, and is a problem solver. A Laravel Developer to assist in modernising our Laravel app. Must Haves: Experience: At least 2 years of Laravel At least 5 years of frameworked languages (Laravel or others) SQL/MySQL/MariaDB indexes & table design Data: worked with big data and enjoys it Worked with many APIs, e.g Stripe, Google, AWS, OpenAI Understands Backend concepts such as Data Caching/Job Queues Personable: Happy to travel to Chester once per month Solve problems Wants to work as part of small team but be a key figure Genuine interest in our App Asks lots of intelligent questions Great communication skills - written & verbal See it more as a hobby or passion than just a job - reads up on latest technology etc Wants to grow with the company What we can offer:_ You will learn a lot and quickly. Ability to change and see your work in a real world environment used by millions We care about what we do and will care about your impact Flexibility Start up mentality Competitive salary PMI Bonus scheme Benefits You can expect in return a salary between £40k-£65kp/a (depending on experience) with strong opportunities to cement yourself in the business and grow and develop. They offer a remote working model (REMOTE FIRST) which can be discussed in more detail on application. Permanent contract, Mon-Fri Contributory pension scheme Private Medical Insurance Casual dress code Away days Access to training and learning and many other incentives This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine career development opportunities to grow in the role and develop yourself individually.
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work-from-home flexibility . This is a hands-on role that combines technical depth with client-facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of-Hours Support: Participating in our on-call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi-layered technical issues Certifications At least one Microsoft Expert-level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non-technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem-solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: • Advanced Microsoft 365 and Azure certifications • Network+ certification • Cybersecurity specializations What We Offer Compensation & Benefits Salary: £40,000 - £45,000 depending on experience Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site-based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On-call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
May 20, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work-from-home flexibility . This is a hands-on role that combines technical depth with client-facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of-Hours Support: Participating in our on-call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi-layered technical issues Certifications At least one Microsoft Expert-level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non-technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem-solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: • Advanced Microsoft 365 and Azure certifications • Network+ certification • Cybersecurity specializations What We Offer Compensation & Benefits Salary: £40,000 - £45,000 depending on experience Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site-based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On-call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead / Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between leadership and the support team Ensure service is consistent, measurable, and scalable as the business grows This is not just a senior technician role . It combines technical understanding with operational leadership and service ownership. Key Responsibilities 1. Service Ownership Take full ownership of how IT support is delivered across the business, ensuring a consistent, professional experience for clients. 2. Senior Support Relief & Escalation Control Reduce reliance on senior engineers for reactive escalation by owning prioritisation, quality checking, and escalation decisions. 3. Team Coordination Coordinate the support team day-to-day: Manage workload allocation Balance 1st / 2nd line capacity Ensure tickets move efficiently and don't stall 4. Leadership Bridge Act as the main go-between for the Managing Director and the support team: Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance 5. KPI & Performance Management Own and drive service KPIs, including: SLA performance Ticket ageing and backlog Escalation rates and repeat issues KPIs are used to improve outcomes, not just produce reports. 6. Process & Structure Improvement Continuously improve support processes and structure: Standardise how support is delivered Reduce inefficiencies Improve documentation and consistency 7. Autotask (PSA) Ownership Ensure Autotask is used properly and consistently: Ticket quality and categorisation Clear workflows Meaningful reporting that supports decision-making 8. Proactive Problem Management Identify recurring issues or trends and push preventative fixes to reduce client impact and reactive workload. 9. Standards & Culture Raise service standards while maintaining a supportive, no-blame team culture where accountability and clarity are normal. 10. Scalable Service Design Help ensure the support function is designed to scale with the business, reducing dependency on individuals and improving onboarding and growth readiness. What Good Looks Like Senior engineers are protected and focused on high-value work Support tickets are well-managed, visible, and predictable Service KPIs are clear, trusted, and improving Autotask data is accurate and useful Clients experience consistent, professional service Leadership has clear visibility without being pulled into day-to-day support Role Character This role suits someone who: Has strong service delivery experience Is operationally minded, not just technically focused Is comfortable coordinating people without heavy-handed management Enjoys turning "busy" environments into structured, resilient ones This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward.
May 20, 2026
Full time
This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead / Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between leadership and the support team Ensure service is consistent, measurable, and scalable as the business grows This is not just a senior technician role . It combines technical understanding with operational leadership and service ownership. Key Responsibilities 1. Service Ownership Take full ownership of how IT support is delivered across the business, ensuring a consistent, professional experience for clients. 2. Senior Support Relief & Escalation Control Reduce reliance on senior engineers for reactive escalation by owning prioritisation, quality checking, and escalation decisions. 3. Team Coordination Coordinate the support team day-to-day: Manage workload allocation Balance 1st / 2nd line capacity Ensure tickets move efficiently and don't stall 4. Leadership Bridge Act as the main go-between for the Managing Director and the support team: Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance 5. KPI & Performance Management Own and drive service KPIs, including: SLA performance Ticket ageing and backlog Escalation rates and repeat issues KPIs are used to improve outcomes, not just produce reports. 6. Process & Structure Improvement Continuously improve support processes and structure: Standardise how support is delivered Reduce inefficiencies Improve documentation and consistency 7. Autotask (PSA) Ownership Ensure Autotask is used properly and consistently: Ticket quality and categorisation Clear workflows Meaningful reporting that supports decision-making 8. Proactive Problem Management Identify recurring issues or trends and push preventative fixes to reduce client impact and reactive workload. 9. Standards & Culture Raise service standards while maintaining a supportive, no-blame team culture where accountability and clarity are normal. 10. Scalable Service Design Help ensure the support function is designed to scale with the business, reducing dependency on individuals and improving onboarding and growth readiness. What Good Looks Like Senior engineers are protected and focused on high-value work Support tickets are well-managed, visible, and predictable Service KPIs are clear, trusted, and improving Autotask data is accurate and useful Clients experience consistent, professional service Leadership has clear visibility without being pulled into day-to-day support Role Character This role suits someone who: Has strong service delivery experience Is operationally minded, not just technically focused Is comfortable coordinating people without heavy-handed management Enjoys turning "busy" environments into structured, resilient ones This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward.
This is a great opportunity to join a lovely and rewarding organisation, where you can continue and also develop your paraplanning career in a long established and stable/growing business. Location: Can be office based but home working is also available. Hours: Full time. 9am until 5pm (Monday to Friday) Salary; £30,000 - £40,000+ Negotiable Contract type: Permanent Benefits; 1 click apply for full job details
May 16, 2026
Full time
This is a great opportunity to join a lovely and rewarding organisation, where you can continue and also develop your paraplanning career in a long established and stable/growing business. Location: Can be office based but home working is also available. Hours: Full time. 9am until 5pm (Monday to Friday) Salary; £30,000 - £40,000+ Negotiable Contract type: Permanent Benefits; 1 click apply for full job details
Quantity Surveyor Location: Chester Job Type: Full-Time, Permanent Shape the Future of a Growing Construction Business We are an ambitious and forward-thinking refurbishment construction company operating within a rapdidly expanding sector. Due to continued growth and exciting future plans, we are looking for an experienced and commercially driven Quantity Surveyor to join our team in Chester. Role may have opportunity for Cheshire/Merseyside with expanding offices. This is more than just another QS role - it's an opportunity to play a key strategic role within a growing business where your ideas, leadership and expertise will directly influence future success. The Opportunity As Quantity Surveyor, you will lead the commercial delivery of refurbishment and construction projects. You'll work closely with senior leadership, clients and project teams to ensure projects are delivered successfully, profitably and to the highest standards. You will also have the opportunity to contribute to the strategic growth of the business, helping shape processes, mentor junior team members and support long-term expansion plans. This role offers genuine career progression, autonomy and the chance to become an integral part of a business with significant ambitions. Key Responsibilities Lead the commercial management of refurbishment and construction projects from inception through to completion Provide full quantity surveying and cost management services Prepare cost plans, budgets, valuations and final accounts Deliver procurement strategies and manage tender processes Undertake contract administration and project cost control Monitor project performance, risks and financial reporting Build and maintain strong client relationships Support project management and fund monitoring activities Mentor and support Apprentices, Graduates and Assistant Quantity Surveyors Contribute to continuous improvement and strategic business growth initiatives About You We are looking for a confident, commercially aware and client-focused professional who thrives in a fast-paced environment and enjoys taking ownership of projects. Essential Requirements Degree qualified in Quantity Surveying or a related discipline Strong experience delivering construction and refurbishment projects Excellent commercial awareness and negotiation skills Ability to independently manage multiple projects Strong communication and stakeholder management abilities Leadership skills with a passion for mentoring junior team members Desirable But Not Essential MRICS qualified (or working towards) Knowledge of refurbishment and live environment projects What We Offer Competitive salary package Genuine progression opportunities within a growing business Strategic involvement and influence in company growth Support for professional development and further qualifications Collaborative and supportive working environment Opportunity to work on meaningful projects Why Join Us? This is an exciting time to join a business at the beginning of its growth journey, backed by established industry expertise and a strong pipeline of projects. You'll have the opportunity to make a real impact, grow your career and help shape the future of the company. If you are an ambitious Quantity Surveyor looking for a role with influence, progression and long-term opportunity, we would love to hear from you.
May 14, 2026
Full time
Quantity Surveyor Location: Chester Job Type: Full-Time, Permanent Shape the Future of a Growing Construction Business We are an ambitious and forward-thinking refurbishment construction company operating within a rapdidly expanding sector. Due to continued growth and exciting future plans, we are looking for an experienced and commercially driven Quantity Surveyor to join our team in Chester. Role may have opportunity for Cheshire/Merseyside with expanding offices. This is more than just another QS role - it's an opportunity to play a key strategic role within a growing business where your ideas, leadership and expertise will directly influence future success. The Opportunity As Quantity Surveyor, you will lead the commercial delivery of refurbishment and construction projects. You'll work closely with senior leadership, clients and project teams to ensure projects are delivered successfully, profitably and to the highest standards. You will also have the opportunity to contribute to the strategic growth of the business, helping shape processes, mentor junior team members and support long-term expansion plans. This role offers genuine career progression, autonomy and the chance to become an integral part of a business with significant ambitions. Key Responsibilities Lead the commercial management of refurbishment and construction projects from inception through to completion Provide full quantity surveying and cost management services Prepare cost plans, budgets, valuations and final accounts Deliver procurement strategies and manage tender processes Undertake contract administration and project cost control Monitor project performance, risks and financial reporting Build and maintain strong client relationships Support project management and fund monitoring activities Mentor and support Apprentices, Graduates and Assistant Quantity Surveyors Contribute to continuous improvement and strategic business growth initiatives About You We are looking for a confident, commercially aware and client-focused professional who thrives in a fast-paced environment and enjoys taking ownership of projects. Essential Requirements Degree qualified in Quantity Surveying or a related discipline Strong experience delivering construction and refurbishment projects Excellent commercial awareness and negotiation skills Ability to independently manage multiple projects Strong communication and stakeholder management abilities Leadership skills with a passion for mentoring junior team members Desirable But Not Essential MRICS qualified (or working towards) Knowledge of refurbishment and live environment projects What We Offer Competitive salary package Genuine progression opportunities within a growing business Strategic involvement and influence in company growth Support for professional development and further qualifications Collaborative and supportive working environment Opportunity to work on meaningful projects Why Join Us? This is an exciting time to join a business at the beginning of its growth journey, backed by established industry expertise and a strong pipeline of projects. You'll have the opportunity to make a real impact, grow your career and help shape the future of the company. If you are an ambitious Quantity Surveyor looking for a role with influence, progression and long-term opportunity, we would love to hear from you.
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
May 13, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
Quantity Surveyor Location: Chester Job Type: Full-Time, Permanent Shape the Future of a Growing Construction Business We are an ambitious and forward-thinking refurbishment construction company operating within a rapdidly expanding sector. Due to continued growth and exciting future plans, we are looking for an experienced and commercially driven Quantity Surveyor to join our team in Chester click apply for full job details
May 13, 2026
Full time
Quantity Surveyor Location: Chester Job Type: Full-Time, Permanent Shape the Future of a Growing Construction Business We are an ambitious and forward-thinking refurbishment construction company operating within a rapdidly expanding sector. Due to continued growth and exciting future plans, we are looking for an experienced and commercially driven Quantity Surveyor to join our team in Chester click apply for full job details
This is a great opportunity to join a long established manufacturing business, where you will have the opportunity to be a key member of the senior leadership team, with opportunity to also develop higher. The Operations Manager will act as the bridge between strategy and execution, ensuring that resources, processes and teams are aligned to achieve organisational goals efficiently. The Operations Manager will play a critical role in maintaining operational health, improving productivity and fostering a culture of accountability and continuous improvement. They will oversee daily business activities, focusing on optimising processes, productivity and efficiency across production, quality and logistics. They will align daily operations with company goals by managing budgets, staff and supply chains to improve performance and reduce costs. Reporting directly to the Directors of the company the Operations Manager will be a key member of the Senior Leadership team and will play a major role in the day to day running of the business. Key Responsibilities Process Optimisation: Analysing workflows to enhance productivity and implement improvements (e.g., Lean Management) & optimization of machinery and production layout. Strategic Planning: Aligning operational goals with the overall company strategy. Planning and implementing automation projects Resource & Financial Management: Controlling budgets, inventory, and supply chains with strong cooperation with our financial controller. Leadership & Coordination: Managing teams, facilitating communication between departments (HR, IT, Sales), and fostering a positive work environment. Quality Control: Ensuring products and services meet quality standards and international approvals Management may, from time to time, require you to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities. Required Skills & Qualifications Education: A degree in Engineering (technical field) or Operations Management or similar preferable. Experience: Prior experience in leadership role to run SME operation incl. production, logistics and quality. Core Competencies: Strong technical and production focussed with analytical, communication, and leadership skills. Communication Able to liaise with vendors, customers and employees on all levels of the business. Hours of Work Monday-Friday - Office Hours. Benefits Full Benefits Package including salary Circa £75-£80kp/a Negotiable, 25 Days Holiday + Bank Holidays, Pension and other regular company benefits. This is a great opportunity to join a long established manufacturing business, where you will have the opportunity to be a key member of the senior leadership team, with opportunity to also develop higher.
May 12, 2026
Full time
This is a great opportunity to join a long established manufacturing business, where you will have the opportunity to be a key member of the senior leadership team, with opportunity to also develop higher. The Operations Manager will act as the bridge between strategy and execution, ensuring that resources, processes and teams are aligned to achieve organisational goals efficiently. The Operations Manager will play a critical role in maintaining operational health, improving productivity and fostering a culture of accountability and continuous improvement. They will oversee daily business activities, focusing on optimising processes, productivity and efficiency across production, quality and logistics. They will align daily operations with company goals by managing budgets, staff and supply chains to improve performance and reduce costs. Reporting directly to the Directors of the company the Operations Manager will be a key member of the Senior Leadership team and will play a major role in the day to day running of the business. Key Responsibilities Process Optimisation: Analysing workflows to enhance productivity and implement improvements (e.g., Lean Management) & optimization of machinery and production layout. Strategic Planning: Aligning operational goals with the overall company strategy. Planning and implementing automation projects Resource & Financial Management: Controlling budgets, inventory, and supply chains with strong cooperation with our financial controller. Leadership & Coordination: Managing teams, facilitating communication between departments (HR, IT, Sales), and fostering a positive work environment. Quality Control: Ensuring products and services meet quality standards and international approvals Management may, from time to time, require you to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities. Required Skills & Qualifications Education: A degree in Engineering (technical field) or Operations Management or similar preferable. Experience: Prior experience in leadership role to run SME operation incl. production, logistics and quality. Core Competencies: Strong technical and production focussed with analytical, communication, and leadership skills. Communication Able to liaise with vendors, customers and employees on all levels of the business. Hours of Work Monday-Friday - Office Hours. Benefits Full Benefits Package including salary Circa £75-£80kp/a Negotiable, 25 Days Holiday + Bank Holidays, Pension and other regular company benefits. This is a great opportunity to join a long established manufacturing business, where you will have the opportunity to be a key member of the senior leadership team, with opportunity to also develop higher.
