Marstep Resourcing Solutions

Salary: £25,000 - £28,000 per annum (dependant on experience) plus genuine opportunity to grow, with additional training and professional qualifications. This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department. This role is perfect for someone eager to grow their technical skills and build a rewarding career in IT click apply for full job details

This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career. The Role The role of the Client Services Administrator is to provide first class client care for clients of the business. Key Responsibilities and Outputs Processing of new business following all company procedures and processes Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and community Deal with new and existing client communications and queries Supporting and dealing with new enquiries Supporting and dealing with existing client enquiries Supporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targets Continuous professional development to meet personal development needs. Nature and scope of responsibilities Reports to: Client Services Manager/Operations Manager The role holder will have primary responsibility for: Ensuring that all processes, procedures and client communications are conducive to a high standard of customer care Supporting the on-boarding of new clients into the business Maintaining existing client review communications Working within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintained Supporting the delivery of and achievement of the client service standards Client continual improvement feedback communications and maintenance Individual workflow and task delivery. Skills communication skills that allow you to inform, help and advise clients clearly and to liaise effectively with other professionals; listening skills, to understand exactly what clients require; problem-solving skills; confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations; creative thinking, to be able to come up with new ideas to improve customer service standards; an ability to work well under pressure; organisational and planning skills to develop customer services policies; good personal presentation, especially when working with clients face to face; a commitment to improve your own customer service skills on an ongoing basis. The role holder will keep up to date with legislative and industry changes which affect the business and its clients. This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.

An exciting opportunity has arisen to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company have over 15 locations in this region. They have permanent opportunities for those wising to develop a worthwhile career. You may be a recent accounting graduate or AAT qualified seeking a full time opportunity to develop a career or it may be that you are s click apply for full job details

The client, a long established and growing engineering distributorship are seeking a Document Controller to work from their offices in Avonmouth. You will join a friendly team in this organisation which is also part of larger group of companies. Hours of work 8.00-4.00 Mon-Fri You will manage and organise both electronic and hard copy documents, ensuring their accuracy, integrity, and accessibility. You may have prior experience working as a Document Controller, OR have worked in senior administration within an engineering/manufacturing environment OR be highly proficient with all Microsoft Office Packages. Key Responsibilities:- Filing Documents Tracking Documents Maintaining version control Ensuring documents comply with relevant regulations and standards The role requires strong organisational skills, attention to detail, and proficiency with computer systems and office software, in particular the Microsoft suite of packages. This is a great opportunity to join a long established business, where you will have the opportunity to develop a stable career.

This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career. The Role The role of the Client Services Administrator is to provide first class client care for clients of the business. Key Responsibilities and Outputs Processing of new business following all company procedures and processes Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and community Deal with new and existing client communications and queries Supporting and dealing with new enquiries Supporting and dealing with existing client enquiries Supporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targets Continuous professional development to meet personal development needs. Nature and scope of responsibilities Reports to:Client Services Manager/Operations Manager The role holder will have primary responsibility for: Ensuring that all processes, procedures and client communications are conducive to a high standard of customer care Supporting the on-boarding of new clients into the business Maintaining existing client review communications Working within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintained Supporting the delivery of and achievement of the client service standards Client continual improvement feedback communications and maintenance Individual workflow and task delivery. Skills communication skills that allow you to inform, help and advise clients clearly and to liaise effectively with other professionals; listening skills, to understand exactly what clients require; problem-solving skills; confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations; creative thinking, to be able to come up with new ideas to improve customer service standards; an ability to work well under pressure; organisational and planning skills to develop customer services policies; good personal presentation, especially when working with clients face to face; a commitment to improve your own customer service skills on an ongoing basis. The role holder will keep up to date with legislative and industry changes which affect the business and its clients. This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.

Hybrid/Remote One Day per Week in the Office Up to £35k p/a + £12k Uncapped OTE This is a great opportunity to join a fast growing Tech Start-up based in London, offering remote working arrangements, where you will work within a great team and have the opportunity to develop a worthwhile career. . click apply for full job details