Stock & Purchasing Coordinator / Operations Assistanrt West Leeds - Hybrid working available after probation 30,000 - 35,000 Permanent Monday - Friday, 8.30am - 5pm A well-established and growing business is looking for a Stock & Purchasing Coordinator to join its Operations team. This is a varied role combining stock administration, purchasing, supplier management, order processing and logistics coordination. You'll be responsible for keeping stock information accurate, monitoring orders and deliveries, resolving queries and working closely with internal teams and external suppliers. The role would suit an experienced administrator who enjoys working with systems, stock, orders and suppliers and is looking for a long-term opportunity within a friendly and established business. What's on offer? 30,000 - 35,000 salary Permanent position Monday - Friday, 8.30am - 5pm, 37.5 hours per week Hybrid working available after probation, with the opportunity to work from home 1-2 days per week Annual bonus scheme 25 days' holiday, increasing with length of service Option to purchase additional annual leave Employee Assistance Programme Cycle to work scheme Free office parking Enhanced sick pay Life assurance Smart casual dress code The Role Working as part of the Operations team, your responsibilities will include: Coordinating incoming stock and monitoring expected delivery dates Updating internal systems with stock and supplier information Checking supplier pricing and investigating discrepancies Raising and processing purchase and stock orders Monitoring outstanding orders and deliveries Liaising with suppliers to ensure orders are delivered as expected Coordinating the movement and processing of stock where required Assisting with regular stock checks and system reconciliations Investigating and resolving stock, order and invoice queries Monitoring customer and supplier orders through to completion Supporting internal processes relating to product information and certification Working with internal teams to improve systems and processes Providing information and updates to colleagues across the business Working closely with the sales team to ensure excellent customer service Providing general administrative support to the Operations function About You We're looking for someone who is organised, commercially aware and comfortable working with stock, orders, suppliers and computer systems. You will ideally have: Previous experience in an administrative, stock, purchasing, logistics, supply chain or order processing role Experience working with a stock, purchasing, inventory or ERP system Good understanding of administrative and order management processes Strong attention to detail and good numerical skills Excellent written and verbal communication skills Confident telephone manner Good Microsoft Office skills, particularly Excel Strong organisational and time management skills Ability to work accurately in a busy environment Good problem-solving skills and the ability to investigate and resolve issues Ability to work independently and use your own initiative A positive, flexible approach and the ability to work well as part of a team Experience within a technical, manufacturing, construction, distribution or supply-chain environment would be advantageous, although this is not essential. Travel The role is primarily office based in West Leeds. There will be occasional travel to other UK locations for stock checks, approximately 6 times per year. These visits will generally involve 1-2 overnight stays, with accommodation and business expenses paid by the company. A full UK driving licence is preferred. Working Pattern Monday - Friday, 8.30am - 5pm, with a one-hour lunch break. The position is initially office based, with 1-2 days' home working available following successful completion of probation, subject to line manager approval. This is an excellent opportunity for an experienced administrator looking to develop their career within stock, purchasing, logistics or operations with an established and supportive employer. Please note that due to the volume of applications we receive, we are only able to respond to candidates who are shortlisted. If you haven't received a response within 48 hours, please assume you have been unsuccessful.
Aug 24, 2026
Full time
Stock & Purchasing Coordinator / Operations Assistanrt West Leeds - Hybrid working available after probation 30,000 - 35,000 Permanent Monday - Friday, 8.30am - 5pm A well-established and growing business is looking for a Stock & Purchasing Coordinator to join its Operations team. This is a varied role combining stock administration, purchasing, supplier management, order processing and logistics coordination. You'll be responsible for keeping stock information accurate, monitoring orders and deliveries, resolving queries and working closely with internal teams and external suppliers. The role would suit an experienced administrator who enjoys working with systems, stock, orders and suppliers and is looking for a long-term opportunity within a friendly and established business. What's on offer? 30,000 - 35,000 salary Permanent position Monday - Friday, 8.30am - 5pm, 37.5 hours per week Hybrid working available after probation, with the opportunity to work from home 1-2 days per week Annual bonus scheme 25 days' holiday, increasing with length of service Option to purchase additional annual leave Employee Assistance Programme Cycle to work scheme Free office parking Enhanced sick pay Life assurance Smart casual dress code The Role Working as part of the Operations team, your responsibilities will include: Coordinating incoming stock and monitoring expected delivery dates Updating internal systems with stock and supplier information Checking supplier pricing and investigating discrepancies Raising and processing purchase and stock orders Monitoring outstanding orders and deliveries Liaising with suppliers to ensure orders are delivered as expected Coordinating the movement and processing of stock where required Assisting with regular stock checks and system reconciliations Investigating and resolving stock, order and invoice queries Monitoring customer and supplier orders through to completion Supporting internal processes relating to product information and certification Working with internal teams to improve systems and processes Providing information and updates to colleagues across the business Working closely with the sales team to ensure excellent customer service Providing general administrative support to the Operations function About You We're looking for someone who is organised, commercially aware and comfortable working with stock, orders, suppliers and computer systems. You will ideally have: Previous experience in an administrative, stock, purchasing, logistics, supply chain or order processing role Experience working with a stock, purchasing, inventory or ERP system Good understanding of administrative and order management processes Strong attention to detail and good numerical skills Excellent written and verbal communication skills Confident telephone manner Good Microsoft Office skills, particularly Excel Strong organisational and time management skills Ability to work accurately in a busy environment Good problem-solving skills and the ability to investigate and resolve issues Ability to work independently and use your own initiative A positive, flexible approach and the ability to work well as part of a team Experience within a technical, manufacturing, construction, distribution or supply-chain environment would be advantageous, although this is not essential. Travel The role is primarily office based in West Leeds. There will be occasional travel to other UK locations for stock checks, approximately 6 times per year. These visits will generally involve 1-2 overnight stays, with accommodation and business expenses paid by the company. A full UK driving licence is preferred. Working Pattern Monday - Friday, 8.30am - 5pm, with a one-hour lunch break. The position is initially office based, with 1-2 days' home working available following successful completion of probation, subject to line manager approval. This is an excellent opportunity for an experienced administrator looking to develop their career within stock, purchasing, logistics or operations with an established and supportive employer. Please note that due to the volume of applications we receive, we are only able to respond to candidates who are shortlisted. If you haven't received a response within 48 hours, please assume you have been unsuccessful.
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
May 28, 2026
Full time
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
May 28, 2026
Full time
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
May 04, 2026
Full time
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
May 04, 2026
Full time
Customer Service Coordinator - Export Team NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for a Customer Service Coordinator to join their export team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Customer Service Coordinator: Coordinating and administering support for their international markets Responding to customer queries and delivering customer focused resolutions. Providing excellent service to international agents, distributors, and customers. Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries. Accurately processing orders, with a focus on efficiency and cost-effective shipping. Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed. Managing weekly consolidated shipments to distributors Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations. Developing and maintaining excellent product knowledge. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Experience / knowledge in exporting goods to overseas markets Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
Sales Administrator - Export Team Sutton in Ashfield £27,300 - £30,000 neg (salary reviewed every 6 mths up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for Sales Administrator to join their Export team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties: Accurate Order Processing Ensuring queries from Agents / Customers are resolved efficiently Processing credit & return requests Organising return shipments from distributors Confirming delivery date information and keeping Agents/Customers updated with backorder information Ensuring despatch of orders with correct documentation Chasing parcels with carriers Providing feedback on product and service/operations to Export Office Manager Confirming special price agreements Following through sales enquiries from new contacts Coordinating visits from agents/distributors Maintaining and updating orderly filing systems Person Specification: High level customer service / account management experience is essential and able to Demonstrate outstanding Customer Service experience Highly organised, with the experience of working in a fast moving business environment. Have meticulous attention to detail Knowledge of export sales administration process & export documentation - ideal but not essential Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.
May 04, 2026
Full time
Sales Administrator - Export Team Sutton in Ashfield £27,300 - £30,000 neg (salary reviewed every 6 mths up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for Sales Administrator to join their Export team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties: Accurate Order Processing Ensuring queries from Agents / Customers are resolved efficiently Processing credit & return requests Organising return shipments from distributors Confirming delivery date information and keeping Agents/Customers updated with backorder information Ensuring despatch of orders with correct documentation Chasing parcels with carriers Providing feedback on product and service/operations to Export Office Manager Confirming special price agreements Following through sales enquiries from new contacts Coordinating visits from agents/distributors Maintaining and updating orderly filing systems Person Specification: High level customer service / account management experience is essential and able to Demonstrate outstanding Customer Service experience Highly organised, with the experience of working in a fast moving business environment. Have meticulous attention to detail Knowledge of export sales administration process & export documentation - ideal but not essential Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.
Export Sales Administrator NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for an Export Sales Administrator to join their team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Sales Administrator: Respond to customer enquiries in a timely manner, providing a customer focused resolution to all customer queries. Provide effective resolution to all orders held on query by the system Communicate delivery date information to agents and distributors, keeping them fully advised of any backorder changes. Develop excellent product knowledge Directly communicate with customers regarding consumer complaints Video conference calls, building effective relationships with agents and distributors and developing an understanding of their market. Communicating feedback on product & service/operations to Export Management, identifying opportunities for improvement. Develop pro-active engagement with key parcel service providers. Accurately processing orders in the most efficient manner and analysing cost effective shipping. Resolving order completion issues Proactive follow-up of parcel tracking information Manage orders for weekly consolidated despatches to distributors, booking forwarders and keeping distributors informed. Processing credit & return requests and arranging replacements. Organise cost effective quarterly return shipments from distributor markets. Understanding of the Export Process & Customs: Develop and maintain a working knowledge of customs and exporting to include, key export documents, Incoterms, Rules of Origin, commodity codes, trade agreements and preference. Utilise this knowledge to support accurate order quotations, despatch of orders, resolving customs delays in transit and import queries in destination country. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Knowledge of Export Sales Admin desirable Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
May 04, 2026
Full time
Export Sales Administrator NG17 - on site £27,300 - £30,000 neg (salary reviewed every 6 months up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for an Export Sales Administrator to join their team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties for the Export Sales Administrator: Respond to customer enquiries in a timely manner, providing a customer focused resolution to all customer queries. Provide effective resolution to all orders held on query by the system Communicate delivery date information to agents and distributors, keeping them fully advised of any backorder changes. Develop excellent product knowledge Directly communicate with customers regarding consumer complaints Video conference calls, building effective relationships with agents and distributors and developing an understanding of their market. Communicating feedback on product & service/operations to Export Management, identifying opportunities for improvement. Develop pro-active engagement with key parcel service providers. Accurately processing orders in the most efficient manner and analysing cost effective shipping. Resolving order completion issues Proactive follow-up of parcel tracking information Manage orders for weekly consolidated despatches to distributors, booking forwarders and keeping distributors informed. Processing credit & return requests and arranging replacements. Organise cost effective quarterly return shipments from distributor markets. Understanding of the Export Process & Customs: Develop and maintain a working knowledge of customs and exporting to include, key export documents, Incoterms, Rules of Origin, commodity codes, trade agreements and preference. Utilise this knowledge to support accurate order quotations, despatch of orders, resolving customs delays in transit and import queries in destination country. Person Specification: High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience Knowledge of Export Sales Admin desirable Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment. Have meticulous attention to detail Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.
