YMCA Downslink Group

7 job(s) at YMCA Downslink Group

YMCA Downslink Group Horsham, Sussex
Oct 17, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our Horsham Y team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 15 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
YMCA Downslink Group Horsham, Sussex
Oct 17, 2026
Full time
37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one to one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support. What you will be doing - this is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four on, four off rota, providing consistent, non judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About you - this is a dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively CLOSING DATE: Sunday 15 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
YMCA Downslink Group Brighton, Sussex
Oct 10, 2026
Full time
37.5 hours per week / £28,330 per annum / permanent / working Monday - Friday 9am-5pm. As a Maintenance Operative, your primary work based will be Hove with regular travel and work required across Brighton and Hove to any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Do you take pride in creating safe, welcoming homes that make a real difference in young people's lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. This role will operate across Brighton & Hove, centred around 2 sites in Hove which provide 24 hour supported housing for young people aged 16-25. Locally we also manage several larger shared houses (typically 4-8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. In total, the team helps maintain safe homes for approximately 100 residents across the city. As a Maintenance Operative covering sites across Brighton & Hove, you will take on a hands on role combining practical maintenance tasks with caretaking responsibilities. You will help create and maintain safe, welcoming, and psychologically informed accommodation for the people we support. This is a practical role; undertaking void works, working on and assessing the day to day compliance of our sites. You will be working closely with housing staff throughout the services. Key Responsibilities Provide a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, and psychologically informed accommodation. Carry out day to day maintenance across our sites, with occasional support to other housing schemes. Complete maintenance, cleaning, repair, and redecoration works within agreed timescales, delegating tasks where appropriate. Perform or delegate general caretaking and cleaning duties, including cleaning communal areas, litter picking, and waste removal. If you're excited about this role but your experience doesn't match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. We're looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people's wellbeing. Experience and Knowledge We are searching for someone with: Strong maintenance experience across a range of trade or repair tasks, including delivering high quality maintenance and decorating work Experience working in supported housing, residential, or community based settings Commitment to maintaining high standards of safety, quality, and resident wellbeing Good understanding of health & safety requirements and compliance processes A proactive, organised approach to workload and prioritisation Qualifications and Training (Desirable) It would be beneficial, though not essential, if you have: City & Guilds or equivalent qualification in one or more maintenance skill areas Manual handling training Training in handling bodily fluids Boundaries training First Aid training CLOSING DATE: Sunday 8 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
YMCA Downslink Group Brighton, Sussex
Oct 10, 2026
Full time
37.5 hours per week / permanent / working onsite Monday - Friday 9am-5pm. As a Painter and Decorator, you will be based in Brighton and Hove, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The focus in our housing services is to help develop the young people's skills and confidence so that they can move on from supported accommodation and live independently. Do you take pride in creating safe, welcoming homes that make a real difference in young people's lives? Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation. We operate across Brighton, Guildford, East Sussex, and West Sussex, centred around our Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley which provide 24 hour supported housing for young people aged 16-25. We also manage several larger shared houses (typically 4-8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. This role will primarily deal with the sites within Brighton and Hove but the post holder must be prepared to travel to any of our sites from Guildford, Worthing, to Hastings. A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times. You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers. If you're excited about this role but your experience doesn't match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. Experience and Knowledge We are looking for someone who brings: NVQ 2 or equivalent in painting and decorating, or equivalent work experience Practical experience in maintenance, cleaning, or decorating within supported housing, residential, or community based settings. A proven track record of delivering high quality work, with at least two years' experience undertaking duties similar to those required in this role. A strong commitment to safety, quality, and resident wellbeing, ensuring all work is completed to a consistent and professional standard. Good knowledge of health and safety requirements relevant to painting, decorating, and maintenance work, including safe working practices and compliance procedures. An understanding of professional boundaries, alongside awareness of the challenges faced by vulnerable young people and how these may influence behaviour. A proactive and organised approach to managing workload, with the ability to prioritise effectively. Strong team working skills, with the confidence to both support and appropriately challenge colleagues where needed. CLOSING DATE: Sunday 8 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
YMCA Downslink Group Hastings, Sussex
Oct 07, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care. We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future. Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE : Sunday 25 October at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
YMCA Downslink Group Guildford, Surrey
Oct 07, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. We're looking for a compassionate and motivated Supported Housing Support Worker to join our welcoming team at Guildford Foyer. The Guildford Foyer is a 33-bed supported accommodation service for young people aged 16 to 25, providing low - medium level support in a safe and welcoming environment. Our service is staffed 24 hours a day, seven days a week, and takes a trauma-informed and psychologically informed approach to helping young people develop essential life skills, build resilience, identify their goals and achieve greater independence. Located in the heart of Guildford, the Foyer has strong links with the local community and plays an active role in supporting young people to move forward positively with their lives. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 1 November at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
YMCA Downslink Group Brighton, Sussex
Oct 02, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE : Sunday 1 November at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.