37.5 hours per week / permanent / working Monday to Friday 9am-5pm. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We operate across West Sussex, centred around our Foyers in Horsham and Crawley, which provide 24 hour supported housing for young people aged . We also manage several larger shared houses (typically 4 8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. In total, the team helps maintain safe homes for approximately 300 residents across the county. As a Maintenance Worker covering sites across West Sussex, you will take on a hands on role combining practical maintenance tasks with caretaking responsibilities. You will help create and maintain safe, welcoming, and psychologically informed accommodation for the people we support. Key Responsibilities Provide a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, and psychologically informed accommodation. Carry out day to day maintenance across our West Sussex sites, with occasional support to other housing schemes. Complete maintenance, cleaning, repair, and redecoration works within agreed timescales, delegating tasks where appropriate. Perform or delegate general caretaking and cleaning duties, including cleaning communal areas, litter picking, and waste removal. If you re excited about this role but your experience doesn t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. We re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people s wellbeing. Experience and Knowledge We are searching for someone with: Strong maintenance experience across a range of trade or repair tasks, including delivering high quality maintenance and decorating work Experience working in supported housing, residential, or community based settings Commitment to maintaining high standards of safety, quality, and resident wellbeing Good understanding of health & safety requirements and compliance processes A proactive, organised approach to workload and prioritisation Qualifications and Training (Desirable) It would be beneficial, though not essential, if you have: City & Guilds or equivalent qualification in one or more maintenance skill areas Manual handling training Training in handling bodily fluids Boundaries training First Aid training CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
Mar 16, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday 9am-5pm. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We operate across West Sussex, centred around our Foyers in Horsham and Crawley, which provide 24 hour supported housing for young people aged . We also manage several larger shared houses (typically 4 8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. In total, the team helps maintain safe homes for approximately 300 residents across the county. As a Maintenance Worker covering sites across West Sussex, you will take on a hands on role combining practical maintenance tasks with caretaking responsibilities. You will help create and maintain safe, welcoming, and psychologically informed accommodation for the people we support. Key Responsibilities Provide a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, and psychologically informed accommodation. Carry out day to day maintenance across our West Sussex sites, with occasional support to other housing schemes. Complete maintenance, cleaning, repair, and redecoration works within agreed timescales, delegating tasks where appropriate. Perform or delegate general caretaking and cleaning duties, including cleaning communal areas, litter picking, and waste removal. If you re excited about this role but your experience doesn t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths. We re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people s wellbeing. Experience and Knowledge We are searching for someone with: Strong maintenance experience across a range of trade or repair tasks, including delivering high quality maintenance and decorating work Experience working in supported housing, residential, or community based settings Commitment to maintaining high standards of safety, quality, and resident wellbeing Good understanding of health & safety requirements and compliance processes A proactive, organised approach to workload and prioritisation Qualifications and Training (Desirable) It would be beneficial, though not essential, if you have: City & Guilds or equivalent qualification in one or more maintenance skill areas Manual handling training Training in handling bodily fluids Boundaries training First Aid training CLOSING DATE: Sunday 5 April 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity checks.
37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am. As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential. YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high support, medium support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night. Our services provide 24 hour supported housing for young people aged , offering high level, medium level and transitional housing options. We take a trauma informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living. What you will be doing In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties including communal areas, gardens and external spaces to ensure they are quiet, well maintained and compliant with health and safety standards. You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action. When required, you will work alongside the on site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night time activity. You will also take a proactive approach to preventing anti social behaviour, work closely with support staff, and carry out one to one interventions with young people who may be experiencing a mental health crisis or require medical assistance. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people s safety and wellbeing. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites You will bring an awareness of the challenges young people face and the ability to connect with them positively Ability to de escalate situations and manage challenging behaviour calmly. Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
Mar 15, 2026
Full time
37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am. As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential. YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high support, medium support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night. Our services provide 24 hour supported housing for young people aged , offering high level, medium level and transitional housing options. We take a trauma informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living. What you will be doing In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties including communal areas, gardens and external spaces to ensure they are quiet, well maintained and compliant with health and safety standards. You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action. When required, you will work alongside the on site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night time activity. You will also take a proactive approach to preventing anti social behaviour, work closely with support staff, and carry out one to one interventions with young people who may be experiencing a mental health crisis or require medical assistance. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people s safety and wellbeing. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites You will bring an awareness of the challenges young people face and the ability to connect with them positively Ability to de escalate situations and manage challenging behaviour calmly. Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
37.5 hours per week / permanent / working onsite / this role operates on a sevenday rolling rota following a fouron, fouroff shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Night Worker to join our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. What you will be doing This is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a fouron, fouroff rota, providing consistent, nonjudgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decisionmaking and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customerfacing role, staying calm and solutionsfocused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengthsbased, compassionate way. Confidence in accurate recordkeeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for daytime colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable loneworking, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to deescalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 29 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Mar 12, 2026
Full time
37.5 hours per week / permanent / working onsite / this role operates on a sevenday rolling rota following a fouron, fouroff shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review. At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Night Worker to join our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. What you will be doing This is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a fouron, fouroff rota, providing consistent, nonjudgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decisionmaking and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customerfacing role, staying calm and solutionsfocused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengthsbased, compassionate way. Confidence in accurate recordkeeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for daytime colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable loneworking, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to deescalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 29 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
37.5 hours per week / permanent / working onsite / this role operates on a seven-day rolling rota following a four-on, four-off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review. At YMCA DownsLink Group, is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Night Worker to join our services. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. What you will be doing This is more than a night shift role - it s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four-on, four-off rota, providing consistent, non-judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision-making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone passionate, empathetic and committed to young people s development. Experience and knowledge Experience in a customer-facing role, staying calm and solutions-focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths-based, compassionate way. Confidence in accurate record-keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day-time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone-working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de-escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively CLOSING DATE: Sunday 29 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Mar 10, 2026
Full time
37.5 hours per week / permanent / working onsite / this role operates on a seven-day rolling rota following a four-on, four-off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review. At YMCA DownsLink Group, is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health. Our Values - we do what s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. We are looking for a Housing Night Worker to join our services. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. What you will be doing This is more than a night shift role - it s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four-on, four-off rota, providing consistent, non-judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision-making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About You A dynamic role for someone passionate, empathetic and committed to young people s development. Experience and knowledge Experience in a customer-facing role, staying calm and solutions-focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths-based, compassionate way. Confidence in accurate record-keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day-time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone-working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de-escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively CLOSING DATE: Sunday 29 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
