Buchan and London Recruitment
Administrator Salary/Rate £26000 - £30000/annum Location N14, Southgate, Greater London / Client is looking for someone within 5 miles of the office if possible. Posted Just now Company Buchan and London Recruitment Description Administrator London, North Office Based £26,000 - £30,000 + Benefits We are looking for someone with a strong admin background Will train on portals and process Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the all admin and if possible the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities Providing a day-to-day co-ordination and administration service Ordering and provisioning of products and services Setting up client accounts Setting up support cases online for billing queries Speaking to suppliers and dealing with support cases Taking calls, submitting orders Preparing sales order forms and sending to client on DocuSign Provide customer support throughout the order process, either by call or email Filtering calls and dealing with any queries Fault Reporting on all products and services Day to day management of the Support email inbox Calling existing clients to upgrade products and services by phone and email. Monthly review of Aged Debt Email correspondence to client Skills & Experiences Previous experience in a Administration or Sales Support role, ideally within the Telecoms sector Strong organisational and problem-solving skills with exemplary attention to detail Ability to work to deadlines and the ability to prioritise a busy workload A positive and can-do attitude Technically competent, particularly with MS Office suite Able to develop and document procedures and systems Ability to work under pressure. Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
Administrator Salary/Rate £26000 - £30000/annum Location N14, Southgate, Greater London / Client is looking for someone within 5 miles of the office if possible. Posted Just now Company Buchan and London Recruitment Description Administrator London, North Office Based £26,000 - £30,000 + Benefits We are looking for someone with a strong admin background Will train on portals and process Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the all admin and if possible the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities Providing a day-to-day co-ordination and administration service Ordering and provisioning of products and services Setting up client accounts Setting up support cases online for billing queries Speaking to suppliers and dealing with support cases Taking calls, submitting orders Preparing sales order forms and sending to client on DocuSign Provide customer support throughout the order process, either by call or email Filtering calls and dealing with any queries Fault Reporting on all products and services Day to day management of the Support email inbox Calling existing clients to upgrade products and services by phone and email. Monthly review of Aged Debt Email correspondence to client Skills & Experiences Previous experience in a Administration or Sales Support role, ideally within the Telecoms sector Strong organisational and problem-solving skills with exemplary attention to detail Ability to work to deadlines and the ability to prioritise a busy workload A positive and can-do attitude Technically competent, particularly with MS Office suite Able to develop and document procedures and systems Ability to work under pressure. Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
