Axon Moore

Reservations & Customer Sales Advisor Location: Lancashire Hours: 37.5 hours per week, 5 days over 7 (including weekends) Axon Moore is supporting a leisure and tourism business in Lancashire in the recruitment of a Reservations & Customer Sales Advisor . This role will involve handling holiday enquiries, converting leads into bookings, and delivering a high level of customer service. The position sits within the reservations team and will play an important part in supporting occupancy and revenue targets. Key Responsibilities Handling inbound and outbound enquiries relating to holiday bookings. Working towards targets around call volumes, conversions, bookings and revenue. Providing a high standard of customer service to both new and existing customers. Managing enquiries via phone, email, social media and in person. Speaking with customers to understand their holiday requirements and recommending suitable options. Managing leads from initial enquiry through to confirmed booking and ensuring appropriate follow-up. Identifying opportunities to upsell and cross-sell additional services. Keeping customer records up to date within the reservations/CRM system. Chasing outstanding payments and completing booking administration. Supporting outbound sales activity and lead generation when required. Carrying out customer satisfaction calls when requested. Maintaining a good understanding of available products, locations and local attractions. Assisting with the handling of customer complaints and resolving issues where possible. Ensuring accurate notes are recorded on the booking system following customer interactions. Taking part in training and development when required. Adhering to company policies and health and safety procedures at all times. Skills & Experience Strong communication skills, both verbal and written. Good organisational skills with strong attention to detail. Confident dealing with customers in a professional manner. Ability to work to targets and manage workloads in a busy environment. Good administrative skills and general IT literacy. Requirements Right to work in the UK. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Experience using CRM or booking systems would be beneficial. Previous experience in a customer-facing role. Experience in a sales or call centre environment is advantageous. Experience within travel, leisure or tourism would be desirable.

CAD Designer Salary: 23,500 to 29,000 (depending on experience) Hours: Full-time, 35 hours per week Benefits: Profit bonus, 25 days holiday plus bank holidays, additional holiday on milestone birthdays, personalised well-being plans, high street discounts, Employee Assistance Programme, Health Cash Plan Axon Moore is thrilled to be partnering with a creative and innovative company that designs imaginative outdoor play spaces. We are seeking a CAD Designer who is enthusiastic, detail-oriented, and ready to transform concepts into engaging and safe play environments. The Role As a CAD Designer, your responsibilities will include: Producing accurate and visually appealing CAD layouts and costings based on client requirements and site information. Ensuring all designs comply with national and international safety standards. Keeping clear, organised, and up-to-date records of design and costing information. Meeting personal and team targets, ensuring projects are completed to schedule. Collaborating with colleagues to share knowledge and improve design, installation, and product understanding. About You We are looking for someone who is creative, organised, and passionate about turning ideas into reality. You should: Have experience with design software such as AutoCAD, with familiarity in Adobe Photoshop being advantageous but not essential. Be confident using Microsoft Office, particularly Excel, with strong numerical skills. Thrive in a fast-paced environment and manage multiple deadlines effectively. Be self-motivated, organised, and imaginative, bringing creativity and attention to detail to every project. Have a positive, can-do attitude and a genuine passion for designing fun, safe, and inspiring outdoor spaces. This is an exciting opportunity to bring your CAD skills to life in a role where creativity meets practicality. If you are looking to join a team where your designs will directly shape engaging environments for children, we would love to hear from you - (url removed)

Playground Designer Salary: NMW to 29,000 (depending on experience) Hours: Full-time, 35 hours per week, 5 days in the office Benefits: Profit bonus, 25 days holiday plus bank holidays, additional holiday on milestone birthdays, personalised well-being plans, high street discounts, Employee Assistance Programme, Health Cash Plan We are seeking a creative and enthusiastic Playground Designer to join our energetic team. You will have the opportunity to design imaginative outdoor play spaces that spark fun, curiosity, and adventure for children. The Role As a Playground Designer, your responsibilities will include: Creating accurate and engaging CAD layouts and costings based on client requirements and site information. Ensuring all designs meet national and international safety standards. Maintaining clear and up-to-date CRM records for all design and costing information. Working towards personal and team targets, helping meet project deadlines efficiently. Collaborating with colleagues to share knowledge about design, installation, and playground products. About You We are looking for someone who is enthusiastic, creative, and passionate about designing outdoor play spaces. You will have: Experience with design software packages such as AutoCAD, with familiarity in Adobe Photoshop being an advantage but not essential. Competency in Microsoft Office, especially Excel, with strong numerical skills. The ability to thrive in a fast-paced environment and manage multiple deadlines. A self-motivated and organised approach, balanced with creativity and imagination. A positive attitude, with a genuine passion for creating playful, inspiring spaces for children. This is a fantastic opportunity to bring your ideas to life, working on projects that delight and inspire young people every day.

Job Title: Reservations Advisor Location: Head Office Hours: 37.5 hours per week (5 days over 7) Contract: Full Time Salary: 24,500 per annum + bonus structure About the Role We are looking for a motivated and customer-focused Reservations Advisor to join our Head Office team. The successful candidate will be responsible for handling customer enquiries, processing reservations, and providing exceptional service to customers looking to book holidays. This role requires strong communication skills, attention to detail, and the ability to meet sales and service targets within a fast-paced environment. Key Responsibilities Handling inbound and outbound calls relating to holiday reservations and enquiries Assisting customers in selecting and booking suitable holiday packages Processing reservations accurately and efficiently within internal systems Providing customers with detailed information about destinations, accommodation, and services Meeting individual and team sales targets as part of the bonus structure Maintaining a high level of customer service at all times Managing customer queries, amendments, and cancellations where required Updating customer records and booking information accurately Working Pattern 37.5 hours per week 5 days worked over 7 Weekend working required (every weekend) Salary & Benefits 24,500 per year Bonus structure based on performance targets (details discussed upon start date) Skills & Experience Essential: Excellent communication and interpersonal skills Strong customer service focus Ability to work in a fast-paced, target-driven environment Good organisational and administrative skills Desirable: Previous experience in: Reservations Holiday bookings Travel agency Call centre environment Cold calling Sales roles

Finance Business Partner Central Manchester (2 days in office) 60,000 - 65,000 Axon Moore are working exclusively with a SAAS business in central Manchester who are seeking a Finance Business Partner to join their team on a full time permanent basis. This would suit an individual with drive and ambition, and an ability to confidently build relationship with non-finance stakeholders across the business. Responsibilities include: Provide detailed performance reporting for board packs. Business partner with the Sales & Marketing Directors, providing insightful business analysis to aid commercial decision making Review and analyse divisional costs to support accuracy of accounts. This includes providing accurate commentary and investigation into variances Work with business leads to produce meaningful budgets and reforecasts. Analyse pricing, product profitability, and deal economics to support commercial decisions. Ensure weekly utilisation and WIP reports are delivered and provide direction/support on ways forward Build business cases and financial models for growth and investment opportunities. Ensure sales are correctly recorded and carry forward positions monitored and challenged. Ideal candidate: Experience partnering specifically with Marketing teams would be extremely advantageous Experience in Commercial Finance, FP&A, or Business Partnering Strong analytical and Excel / modelling skills Please apply for immediate consideration or contact Danny Kay at Axon Moore on (phone number removed).

Maintenance Operative Axon Moore is recruiting for a Maintenance Operative to support the day-to-day upkeep of a park-based site. This is a hands-on role suited to someone who enjoys practical work, variety in their day, and working as part of a close-knit team. You will play an important role in maintaining a safe, well-presented environment for both residents and visitors. The Role You will be responsible for carrying out general maintenance tasks across the site in line with company policies and procedures. The role involves responding to maintenance issues, supporting site operations, and helping to ensure facilities are maintained to a high standard. Key Responsibilities Carrying out gas deliveries when required, in line with company procedures Assisting with the maintenance of buildings, accommodation units, grounds, fencing, public areas and development sites Identifying and reporting maintenance issues such as burst pipes, unsafe paths or damaged steps to your line manager Ensuring all chargeable work is accurately reported for invoicing and approved through the appropriate process Supporting minor repairs and general maintenance work in line with your skills, including drain downs, siting work and basic grounds maintenance Assisting with the enforcement of site rules in a professional and respectful manner and escalating any issues where required Providing a courteous and helpful service when dealing with members of the public, handling enquiries and reporting concerns appropriately Checking bore holes and reed beds where applicable and reporting any issues Completing training as required to support your role Following all health and safety procedures and promoting safe working practices Complying with all company policies and procedures Carrying out any other reasonable duties as requested by your line manager Working Hours and Pay Working 5 days over 7, including weekends From 12 per hour DOE If you are looking for a practical maintenance role with variety and responsibility, Axon Moore would welcome your application.

Axon Moore are delighted to be working with a longstanding client based in Leeds city centre to appoint an Assistant Finance Manager reporting to Senior finance Business Partner We are looking part-qualified ACCA/CIMA accountants who have had experience supporting with P&L cost and revenue management and some FP&A tasks. You will report to the Senior Business Partner to assist with financial control, developing internal and external relationships in the wider group network to ensure financial objectives are achieved. Salary and Benefits: Salary of 30,000- 40,000 DOE, hybrid working 2-3 days in the office, study support, 25 days holidays plus banks, enhanced pension with low employee contribution, huge employee discounts and perks. Other wider benefits are available on request. Key responsibilities: Report to the Senior Finance Business Partner to assist with delivering a strong finance presence and relationship to various stakeholders across the business functions. Assist with budgeting and forecasting. Ensure cost control by keeping department leads updated with financial information. Attend finance meetings and provide financial support to department leads Periodic financial reporting and analysis, providing advice and support with this. Cover for the other Business Partners where required. Support the Finance Manager where needed and assist the wider FBP team to achieve common goals. Identify opportunities to improve processes/reporting with a pro-active approach. Ad-hoc finance duties as required. Professional qualification and competencies: Active ACCA/CIMA student and looking to become qualified. Proficient in Microsoft Excel including pivot tables and vlookups. Excellent communication skills, able to converse confidently and concisely. Ability to prioritise workloads and achieve tight deadlines working in a high pressure environment Excellent attention to detail. Able to work effectively as part of a high-performing team For more information, please contact Victoria Abotorabi at Axon Moore