Hartley Resourcing

We're recruiting for a commercially minded Internal Account Manager to join a growing and well-established company based in Romsey. This is an excellent opportunity for someone who enjoys building strong customer relationships, identifying growth opportunities within existing accounts and delivering exceptional customer service. Working within a supportive team, you'll manage a portfolio of customers, drive revenue growth and play a key role in the company's continued success. The role As an Internal Account Manager, you will: Build and develop long-term relationships with existing customers. Identify opportunities to grow accounts through upselling and cross-selling. Conduct regular customer review meetings via Microsoft Teams. Manage customer enquiries, quotations and orders. Analyse sales data to identify commercial opportunities. Work closely with internal teams to resolve queries and deliver excellent service. Support sales initiatives, customer events and continuous improvement activities. The ideal candidate We're looking for someone who has: Previous experience in Account Management, Internal Sales, Customer Success or Business Development. Excellent communication and relationship-building skills. Strong commercial awareness and a proactive approach to identifying sales opportunities. Good analytical and organisational skills with attention to detail. Confidence using Microsoft Office, particularly Excel and Word. A positive, adaptable attitude with the ability to manage multiple priorities. Additional information This is a fantastic opportunity to join a successful organisation that values collaboration, customer relationships and professional development. In return, you'll enjoy a varied role with genuine responsibility, opportunities to influence business growth and ongoing career development. Please apply today! Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 5 working days of application please assume that you have been unsuccessful on this occasion.

Accounts & Finance Administrator Ongoing Temporary Position with Potential to Become Permanent This role is initially offered on an ongoing temporary basis, with the potential to become permanent for the right candidate. We are recruiting for a varied Accounts & Finance Administrator role within a friendly and supportive finance team, based within a division of an international business. This is a hybrid opportunity offering a mix of finance administration, reporting, reconciliations, and general office support. The role would suit someone with previous accounts or finance administration experience who enjoys working in an organised environment, has strong attention to detail, and is comfortable managing a varied workload. This is an excellent opportunity to take ownership of your responsibilities while working as part of a collaborative team. The Role The successful candidate will be involved with: Managing finance and administration inboxes and responding to account-related queries Sending invoices, statements and other finance documentation to customers Assisting with customer account reconciliations and maintaining accurate records Producing regular reports and supporting finance administration activities Providing support with a range of administrative and accounts-related tasks, including occasional credit control administration The Ideal Candidate To be considered for this role, you should: Be a friendly, down-to-earth team player who enjoys working within a small team Have previous experience within an accounts, finance administration, or office administration role Be confident using Microsoft Office, particularly Excel Have good written and verbal communication skills Be comfortable managing multiple tasks and prioritising workload effectively Have a proactive approach and be happy to support a variety of administrative and finance-related duties Be confident working independently and taking ownership of tasks Additional Information Full-time role - 37.5 hours per week Hybrid working - 3 days working from home and 2 days in the office Standard working hours, Monday to Friday Free parking on site Working for a forward-thinking international business Supportive and collaborative team environment Opportunity for the role to become permanent Application Process If you'd like to be considered for this role, please apply now. If we can progress your application, one of our consultants will be in touch to discuss your experience and the position in more detail. Due to the volume of applications we receive, we are unfortunately unable to respond to every applicant. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion.

Are you looking for a varied finance role where you can take ownership of your responsibilities and make a real contribution? We are recruiting for a Finance Assistant to join a well-established international business, supporting a range of finance administration, invoicing, reconciliations and reporting activities. This is an excellent opportunity for someone with previous accounts, finance administration or office administration experience who enjoys working within a small team and is looking for a role that offers variety, responsibility and the potential for long-term opportunities. The position is offered on an ongoing temporary basis with the potential to become permanent for the right individual. The Role As Finance Assistant, you will be responsible for a variety of finance and administrative duties, including: Managing finance and administration inboxes and responding to account-related enquiries Issuing invoices, statements and supporting finance documentation Assisting with customer account reconciliations and maintaining accurate records Producing regular reports and supporting day-to-day finance administration activities Supporting credit control administration when required Maintaining accurate records and ensuring information is up to date Providing general administrative support to the finance function Assisting with a range of ad hoc finance and office-related tasks About You To be considered for this opportunity, you should: Have previous experience within a finance, accounts administration, office administration or similar role Be confident using Microsoft Office, particularly Excel Have strong attention to detail and excellent organisational skills Be comfortable managing a varied workload and prioritising tasks effectively Possess strong written and verbal communication skills Be proactive, reliable and willing to support where needed Be confident working independently as well as part of a small team What's on Offer? Full-time position - 37.5 hours per week Hybrid working - 3 days working from home and 2 days in the office Monday to Friday working pattern Free on-site parking Opportunity to join a successful international business Varied role within a small finance team Ongoing training and support Potential for the role to become permanent Apply Now If you're interested in finding out more about this opportunity, we'd love to hear from you. Apply today and a member of our team will be in touch to discuss the role and your experience in more detail. Due to the high volume of applications we receive, we may not be able to respond to every applicant individually. If you have not heard from us within 3 working days, please assume that your application has been unsuccessful on this occasion.

We're recruiting for a commercially minded Internal Account Manager to join a growing and well-established company based in Romsey. This is an excellent opportunity for someone who enjoys building strong customer relationships, identifying growth opportunities within existing accounts and delivering exceptional customer service. Working within a supportive team, you'll manage a portfolio of customers, drive revenue growth and play a key role in the company's continued success. The role As an Internal Account Manager, you will: Build and develop long-term relationships with existing customers. Identify opportunities to grow accounts through upselling and cross-selling. Conduct regular customer review meetings via Microsoft Teams. Manage customer enquiries, quotations and orders. Analyse sales data to identify commercial opportunities. Work closely with internal teams to resolve queries and deliver excellent service. Support sales initiatives, customer events and continuous improvement activities. The ideal candidate We're looking for someone who has: Previous experience in Account Management, Internal Sales, Customer Success or Business Development. Excellent communication and relationship-building skills. Strong commercial awareness and a proactive approach to identifying sales opportunities. Good analytical and organisational skills with attention to detail. Confidence using Microsoft Office, particularly Excel and Word. A positive, adaptable attitude with the ability to manage multiple priorities. Additional information This is a fantastic opportunity to join a successful organisation that values collaboration, customer relationships and professional development. In return, you'll enjoy a varied role with genuine responsibility, opportunities to influence business growth and ongoing career development. Please apply today!

This Head of Manufacturing Operations role will be the engine room of the business, responsible for Production and Supply Chain, Customer Support, IT and Compliance. The company is a world class technology business, they have an excellent reputation and it is a fantastic place to work. The Role Reporting directly to the COO and based in the office, a summary of the four pillars of the role is as fol click apply for full job details

Our client is looking for a proactive Customer Order Administrator to join their busy team supporting marine-based clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building relationships and delivering excellent customer service. Previous experience in a similar office based role is beneficial but not essential, as full training will be provided. The Role This is a varied and busy role where you will manage customer orders and coordinate logistics processes from order through to delivery. Key Responsibilities Processing customer orders and updates Liaising with suppliers, customers, and internal teams Supporting import and logistics administration Uploading information to customer portals Resolving customer queries and ensuring excellent service Building strong relationships with customers and suppliers Maintaining accurate records and documentation The Ideal Candidate The successful candidate will be organised, customer-focused, and able to manage multiple tasks effectively. Skills & Experience Required Strong communication and administration skills High attention to detail Ability to multitask in a busy environment Proactive and problem-solving approach Strong customer service skills Previous office-based experience preferred Additional Information Permanent, full-time position Supportive team environment Career development opportunities Free parking available Excellent company culture

We are recruiting for an IT Support Engineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people to input new ideas so they can continuously improve. You will be expected to provide full IT support as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security systems. The Role This is a busy IT support role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to around 300 employees across a number of sites. You will be expected to work independently and under your own initiative. You will own the 1st and 2nd Line IT support, working to ITIL standards.Day to day focus will be Windows 11, Microsoft 365, Intune and Entra ID but also contributing to solving recurring issues and adding to the knowledge bank. It is a great role within an ITIL aligned environment where you will also develop skills across cloud, automation and security with opportunity for progression. The Ideal Candidate For this role it is essential that you are a great communicator with previous experience in a 1st/2nd line IT Support role. The ability to troubleshoot is vital as is a willingness to learn and pick up new systems.You will also need to be able to work on your own initiative with good common sense. Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.

Our client is looking for a proactive Customer Order Administrator to join their busy team supporting marine-based clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building relationships and delivering excellent customer service. Previous experience in a similar office based role is beneficial but not essential, as full training will be provided. The Role This is a varied and busy role where you will manage customer orders and coordinate logistics processes from order through to delivery. Key Responsibilities Processing customer orders and updates Liaising with suppliers, customers, and internal teams Supporting import and logistics administration Uploading information to customer portals Resolving customer queries and ensuring excellent service Building strong relationships with customers and suppliers Maintaining accurate records and documentation The Ideal Candidate The successful candidate will be organised, customer-focused, and able to manage multiple tasks effectively. Skills & Experience Required Strong communication and administration skills High attention to detail Ability to multitask in a busy environment Proactive and problem-solving approach Strong customer service skills Previous office-based experience preferred Additional Information Permanent, full-time position Supportive team environment Career development opportunities Free parking available Excellent company culture

Our client is seeking an organised and customer-focused Account Manager to support and manage key commercial marine accounts within a successful and growing business. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong client relationships in a fast-paced B2B environment. The role is service-focused rather than sales-focused, working closely alongside a dedicated sales team to ensure customers receive a first-class experience at every stage. The company offers excellent training, long-term career opportunities, and the chance to work within a well-established and highly respected organisation. The Role As an Account Manager, you will be responsible for the day-to-day management of key customer accounts and will act as the main point of contact for customer queries, orders, and account support. This is a busy and varied role where attention to detail, communication skills, and relationship management are essential. Key Responsibilities Delivering a high level of customer service to key commercial accounts Responding to customer queries and providing timely updates Assisting with order processing and tracking existing orders Working closely with internal departments to ensure service level agreements are achieved Conducting order book reviews with key clients Supporting the sales team with onboarding new customers Building strong relationships with customers to understand their business needs Managing customer expectations and resolving issues effectively Maintaining accurate account and order records The Ideal Candidate The successful candidate will be a strong communicator with excellent organisational skills and a proactive approach to customer management. Previous B2B account management experience would be advantageous, although candidates from other customer-focused or administrative backgrounds will also be considered. Skills & Experience Required Excellent verbal and written communication skills Strong customer service and relationship-building abilities High attention to detail and accuracy Good organisational and time management skills Ability to work within a process-driven environment Proactive and commercially aware approach Strong problem-solving skills Keen willingness to learn and develop Ability to work collaboratively with internal teams Full product and systems training will be provided, and the company is open to candidates with varying levels of experience. Additional Information Permanent, full-time opportunity International and highly successful business Excellent training and development opportunities Career progression available Free parking provided

External Sales Account Manager Are you a confident relationship-builder who enjoys meeting customers face-to-face and developing long-term business partnerships? Our client is looking for an enthusiastic and commercially minded External Sales Account Manager to join their growing team covering the South Coast region. This is an excellent opportunity for someone with strong communication skills and account management experience who enjoys working independently while delivering exceptional customer service. Full product training will be provided, making this a fantastic opportunity for candidates from a range of sales or customer-focused backgrounds. The Role As an External Sales Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts while identifying and securing new business opportunities across the South Coast. You will spend your first 3 months office-based, working closely with the internal team to gain product knowledge, understand customer requirements, and build confidence before attending customer meetings independently. Key responsibilities include: Managing and developing existing customer accounts Building strong relationships with new and existing clients Identifying opportunities to maximise revenue and grow accounts Delivering outstanding customer service and support Managing your own diary and customer visits effectively Understanding customer needs and providing suitable solutions Working collaboratively with internal teams to ensure customer satisfaction Maintaining accurate customer and sales records The Ideal Candidate The successful candidate will be personable, proactive, and commercially aware, with the confidence to build strong professional relationships. You will also have: Previous experience in sales, account management, business development, or customer relationship management Excellent communication and interpersonal skills A professional and confident approach when dealing with customers Strong organisational skills and the ability to manage your own workload A customer-focused mindset with a drive to achieve results The ability to understand technical information and learn new products Strong attention to detail The ability to work both independently and as part of a team A full clean UK driving licence Industry experience is not essential as full training will be provided. Additional Information South Coast territory Car allowance provided Full product training Excellent opportunity for career development

This Finance Director vacancy is a senior role for an excellent finance person with strong commercial experience. Key points are that is a strategic role, focusing on change implementation over the next 3-5 years to help the business through the next positive phase of their development, as well as all the standard FD activities click apply for full job details

Working for a fantastic employer based near Southampton. This is a busy Project logistics role where you will be responsible for ensuring that everything runs smoothly. Your role will include liaising with clients, suppliers and internal staff as well as managing logistics. The environment is relaxed but busy; people are passionate about the company and are motivated to do a good job. The role This is a very busy role where you will be given responsibility for ensuring that projects run smoothly ensuring that the client is happy throughout. You will be involved in procurement, logistics, expediting and client account management. It will involve preparing and submitting relevant Export documentation Every day is different, some days will be spent entering details onto Excel spreadsheets and producing reports, others in the warehouse checking everything and then on another day you could be visiting a client site for a project kick off meeting. You will be required to maintain project schedules and reports. You will be given a large amount of autonomy and ownership for the projects you are running. The ideal candidate This position requires someone who has previous office based experience and strong Excel skills. You will need to be an excellent communicator and have the ability to liaise with people at all levels. You will need to have excellent project management skills and be pro-active in your approach. The ability to juggle a variety of tasks is essential as is muck in attitude. You will need to enjoy taking ownership and be capable of seeing tasks through to completion. Previous project or logistics related experience would be a distinct advantage. Additional information Please apply today for this role by clicking on the apply button at the bottom of the page. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 7 days of application please assume that you have been unsuccessful on this occasion.

Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (6-12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.

This Finance Director vacancy is a senior role for an excellent finance person with strong commercial experience. Key points are that is a strategic role, focusing on change implementation over the next 3-5 years to help the business through the next positive phase of their development, as well as all the standard FD activities click apply for full job details

We are recruiting for an IT Operations person to join a team of 3 who run IT for a brilliant company based in Nursling. The company has 80 desktops, 15 servers and all the other infrastructure you would expect. The company operates across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Board and will play a team role with two others to run all aspects of IT. The role plays a pivotal role in maintaining the stability, security and performance of the company's IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role will be part of a small but high performing team, focused on the following: Taking ownership of operational performance Providing assurance on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Act with some autonomy, taking ownership of IT operations Some specific tasks include: System & Infrastructure, ie: Windows Server/Active Directory/Group Policy Windows 11 Microsoft 365 Administration Hyper-V Virtual Servers Veeam Backup and Replication SQL database administration/Crystal reports TCP/IP, DNS, Routers, Firewalls, Switches, VPN's etc Support of mobile devices including tablets, phones, scanners etcc Service Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a similar scale, 50-300 user Organisation. Hands on experience with Microsoft 365 and other Microsoft packages used in IT Understanding of networking fundamentals, patch management and system monitoring Practical knowledge of ITIL principles Able to work in a friendly, non competitive, collaborative environment In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.

This Finance Director vacancy is a senior role for an excellent finance person with strong commercial experience. Key points are that is a strategic role, focusing on change implementation over the next 3-5 years to help the business through the next positive phase of their development, as well as all the standard FD activities. There will be a specific interest in you helping to guide through ownership change so previous exit or acquisition experience is important. The role The role is a key role within the business, working in very close partnership with the MD. Specific responsibilities include the following: Work with senior team members to navigate positive change in the coming years. This will involve diversifying into different business areas and investment of spare capital Examining all aspects of the business using analytical skills and asking the right questions to make both profit and cost centres more efficient Creating fresh dashboard information to help non finance managers Preparation and submission of monthly and annual accounts Formulation and presentation of annual budgets and targets Review of accounts and investigation of variances then setting recovery plans Assist with investment decisions Overall control of all financial transactions and accountancy matters, including audit systems Ensure effective credit control procedures are in force Capital expenditure - evaluation and preparation of submissions Insurance and risk management Overall cash management Assist in setting annual cost rates and prices for customers Close involvement in commercial negotiations with customers Ensuring that the regulatory requirements of all statutory bodies are met Liaise with external accountants over tax computations The ideal candidate This is a very commercially focused role, it is not a dry accountancy role, so to be successful you will need to demonstrate a strong commercial capability within a diverse business. Important is that you will have experienced exit or acquisition within your previous experience. You will need to be a person of genuine integrity - this business is successful and profitable with sound underlying practices, built with passion by an excellent long standing team, and trust/integrity is very important to the business owners. The role will include an interesting balance of driving change as well as management of status quo and it is important is that this is a long term role, suited to an applicant that is focused on the long term. Additional information As we are expecting a high volume of applications for this role, we will unfortunately not be able to respond to individual applications. Instead we will contact those that we are able to progress to the next stage of the process by telephone within 7 days of application. If you do not hear from us in this time, you have unfortunately been unsuccessful on this occasion.

Our client, based in Fareham, are recruiting for a Team Administration Assistant to join the existing team. This is a varied role that requires someone who is happy to turn their hand to a number of tasks including social media marketing, data entry and customer service. It is very much a support role where you will be involved in uploading information to social media, data processing, updating databases, answering the telephone and general office tasks. On occasion you will also be involved in finance related tasks. The office is fairly small so a willingness to muck in is essential. This is an excellent opportunity for someone who wants to gain experience in an all round office based role. The Role This is a fantastic opportunity for someone looking to develop their career working for great company. You will work in a small team and will be responsible for uploading products to social media as well as web content creation. You will also deal with customers and provide all round admin support. As you gain more experience the job role will grow and you will take more responsibility for the process. This is the type of role where there will be lots of opportunities to develop over time. The Ideal Candidate The ideal candidate for this role will be confident and outgoing with a friendly and positive approach. It is a great role for someone with excellent verbal and written communication skills, who would be able to develop good working relationships. Previous office based experience is a must and if you have any digital marketing experience that would be a bonus. Additional information This company offer fantastic benefits and a lovely working environment. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion

We are recruiting for an IT Operations person to join a team of 3 who run IT for a brilliant company based in Nursling. The company has 80 desktops, 15 servers and all the other infrastructure you would expect. The company operates across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Board and will play a team role with two others to click apply for full job details