Gaming Laboratories International, LLC

Gaming Laboratories International, LLC in Bangor, North Wales is seeking a Math Analyst to preview new casino games before market release. You will work with the Engineering team on probability, statistics and RNG analysis, writing programs and parsing data for testing. This entry-level role welcomes graduates with a math background and offers opportunities to grow within a global gaming technology leader.

Gaming Laboratories International (GLI) is seeking a Global IT Support I to provide courteous, professional end-user IT support in our Bangor office. The role involves responding to tickets, resolving issues, and assisting IT staff across Europe. You will maintain documentation, train users, and ensure security measures while supporting LAN/WAN environments and collaborating with global colleagues.

Global IT Support I While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. We are looking for a Global IT Support to support our IT team. Location: Office based in Bangor, North Wales Who We Are With over 37 years in the industry, Gaming Laboratories International (GLI) is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide. Why You Should Work Here Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world. What You Will Accomplish Here The Global IT Support I is responsible for ensuring courteous and professional IT end user support is delivered to all employees and clients in their local office. Higher level Computer Support Specialist's may serve as a lead by coaching or assisting others, as needed. For this role there will be a requirement to travel and support offices throughout Europe. This position will effectively support the IT team by focusing on the following: Responds to all issues in the IT ticket tracking system in a timely fashion Corrects end user issues and reports issues that cannot be corrected in a timely fashion Assists IT personnel in other locations with resolving end user issues Performs installations and resolves end user support issues within the LAN/WAN environments Maintains records, logs and reports of end-user assistance and troubleshooting requests Provides hands on training, training materials and documentation for IT applications and/or equipment to employees, when necessary Takes ownership of specific application(s) and system(s) areas, as assigned Maintains diagrams and other documents regarding the application(s) or system(s) functionality Works with Department leaders to gain an understanding of the business need for changes, modifications or new systems to be implemented Evaluates interrelationships between systems, identifying how changes may affect other systems Maintains confidentiality with regard to the information being processed, stored or accessed Provides weekly reports to the IT Manager regarding workload, open projects and issues Schedules bi-annual auditing of all Company issued laptops Provides maintenance and operation of end user applications including, but not limited to, the Company email system, backup systems, company access user account creation, phone system modifications, create new user accounts and PC set-ups Responsible for upholding network security measures set by Company policies Maintains a knowledge of remote access products Performs other duties as assigned Education, Experience And Skills Bachelor's degree in Information Technology or a related technical discipline is required; Certification, formal training, experience or demonstrated competency may be evaluated and considered in lieu of the educational requirements A minimum of 1 year of related experience is required; Certification, formal training, education or demonstrated competency be evaluated and considered in lieu of the experience requirements Must possess relevant technical skills/certifications in the systems or area specified by management Must have a working knowledge of network topology and remote access devices Ability to adapt from business to technical communication according to the audience is required Must have the ability to assess a situation quickly and help arrive at the best beneficial resolution for all parties involved Must have the ability to write professional reports and other business correspondence Must have the ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of this position Must have the ability to communicate, both orally and in writing, with internal and external parties Must have the ability to handle and organize multiple projects and deadlines Must demonstrate a high degree of attention to quality, details, and correctness Certification, formal training, education or demonstrated competency in a technical discipline may be evaluated and considered in lieu of the experience requirements We Offer Excellent Paid Benefits That Include 25 holidays per year, plus Bank Holidays Pension Plan Annual Discretionary Bonus Monthly team lunches Opportunity to work in a diverse workplace with 48 different nationalities. Free Tea, Coffee, and soft drinks Free on-site parking Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license. This job description should not be interpreted as all-inclusive; it is intended to identify the major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. GLI is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Location; In office, Bangor , North Wales See applied probabilities come to life as your work plays out on the casino floor. Casino gaming is more exciting than ever, with many games looking like action-packed video games. As Math Analyst, you'll get a hands-on preview of these exciting new games before they hit the market. Working closely with the Engineering team, the Math Analyst devotes their time to finding solutions and fixing mistakes to ensure that each game works properly. This position is an entry-level opportunity for a graduate with a math background to apply their knowledge of probability, statistics and programming into a real-world application and working in standard game analysis, strategy game analysis, and/or random number generator (RNG) analysis. Who We Are We have been in the gaming industry for over 37 years but pride ourselves on looking forward. GLI is on the cutting edge of casino gaming technology and regulation, guiding clients through a dynamic, ever-changing landscape. We offer the stability of a global leader to both our clients and employees around the world. Why You Should Work Here Our many talented employees are the key to our success as a market leader. In addition to competitive salaries and benefits and the opportunity to engage with team members around the globe, we consistently invest in and support employee development so that you can continue to grow and succeed as you reach your full potential. What You Will Accomplish Here A career with GLI opens up new pathways to success. As a worldwide market leader, we offer stability, along with a commitment to fostering your unique talents, allowing you to grow from entry-level to an expert in the field. Testing and Math Analysis Writing programs and performing other analyses to calculate needed mathematical features of games. Writing programs or scripts to manipulate, parse or reorganize large data files into standard formats for testing. Conducting and interpreting statistical testing on game simulation results and on RNG data. Reading and interpreting jurisdictional requirements, consulting appropriately for interpretation. Test Harness Method - Parsing, experience of Groovy coding or Java plus knowledge of Regex would be desirable. Reviewing and Documenting Reading and modifying programs and analyses developed by others to meet testing needs. Reviewing, understanding, and documenting source code written in various languages. Writing project reports by summarizing the testing conducted and the results. Carefully reviewing analysis work conducted by others for accuracy. Communicating Externally and Internally Working with external clients, communicating professionally and courteously on topics of a technical nature. Effectively communicating and collaborating with other members of the Math Department and other employees. Experience, Education, Skills, And Credentials Bachelor's degree in Mathematics, Statistics, Computer Science, or a closely related discipline. Associate degree in Mathematics, Statistics, Computer Science, or 2+ years of equivalent experience may be considered; Certification, formal training, or experience may also be evaluated and considered in lieu of educational requirements. Must have knowledge of Probability, Statistics, and Combinatorics. Knowledge of a modern, object-oriented programming language such as C++, including appropriate use of object-oriented design is required. Must understand core programming concepts and techniques. Knowledge of Microsoft Excel is required. Must have the ability to communicate, both orally and written, with other members of the team and external contacts. Ability to handle and organize multiple projects and deadlines is required. Must demonstrate a high degree of attention to quality, details, and correctness. Must be able to pass a thorough background investigation. We offer excellent paid benefits that include 25 holidays per year, plus Bank Holidays. Pension Plan. Annual Discretionary Bonus. Monthly team lunches. Opportunity to work in a diverse workplace with 48 different nationalities. Free on-site parking. Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above. GLI is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, colour religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.