ibis, ibis Styles, ibis budget

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster. Job Description Welcomes guests as soon as they arrive with care and attention, with a personalised approach. Anticipates guests' needs and considers them, handling any guest complaints and/or remarks. Promoting company's ALL loyalty program. Assists as required/requested with the solving of any guest feedback and is able to handle them in the most efficient and satisfying manner. Has knowledge of the facilities and services, events offered by the hotel and the surrounding area. Competent in taking Reservations, upselling where possible to maximise on average room rates. Patrols all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance. Ensures the security of the hotel and is responsible for the safety and security of both staff and guests. Audits room rates, charges, reconciles and balances revenues generated as per night audit checklist. Carries out night audit and daily closure. Responsible for F&B 24/7 offering during night-time, bar service (Including Alcohol) and for breakfast preparation & set-up. Ensures all areas public areas are cleaned. Works to meet hotel quality and financial targets. Required to attend training sessions by company during daytime. Working hours include weekends and public holidays. This is a permanent night shift averaging 39 hours per week. Qualifications Previous Customer Service Experience. Previous Hotel experience in a similar role (Desired). Guest oriented, service minded, and attentive to details. F&B experience will be an added advantage. Sparkling personality. Well organised. Team spirit. Must be legally eligible to work in UK. The hotel is unable to assist candidates in obtaining work authorization or sponsorship.

Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Job Description Located in the heart of Birmingham city centre, just moments from New Street Station, ibis Birmingham New Street Station hotel welcomes guests from around the world. We're looking for a friendly, energetic and customer-focused Reception Team Member to join our team. This is a full-time role with a salary of up to £12.71 per hour plus benefits. You'll likely be the first person our guests meet so you'll need to create great first impressions, deliver excellent service and help ensure they enjoy a smooth and welcoming stay. What You'll Be Doing Welcome guests and manage check-ins and check-outs Handle reservations, enquiries and guest requests Process payments and maintain accurate records Promote hotel services and facilities Resolve guest queries efficiently and professionally Work closely with other departments to deliver a seamless guest experience What We're Looking For A friendly and approachable personality Excellent communication and customer service skills Good organisational skills and attention to detail Confidence using computers and hotel systems The ability to work in a fast-paced environment Flexibility to work shifts, including evenings, weekends and holidays Previous hospitality or customer service experience is beneficial What's You Can Expect From Us Hotel discounts worldwide Training and development opportunities A supportive and inclusive team environment You'll be joining us at an exciting time as we recently joined the Starboard Hotels family. If you enjoy meeting people, thrive in a busy environment and have a passion for great service, we'd love to hear from you. Please note that all offers of employment are subject to satisfactory proof of the right to work in the UK. Reference: REC-001 Qualifications Hospitality experience is preferred Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Job Description ibis Styles Crewe is looking for outgoing, dependable, welcoming Front of House Team Member to deliver an amazing first impression and ensure our guests want to come back time and again. We're adding to our team to help cover busy periods and need Guest Service Assistants on a casual, zero-hours basis, in return for a salary of up to £12.71 per hour. Personality and potential are top of our hiring wish list, but experience in a customer-facing hospitality job would make you a strong candidate. We need people who are open, welcoming and who know what great customer service looks like - the kind of person you'd like to meet after a long day of travelling! You'll be working across the front-of-house operations of the hotel. This will include checking guests in and out at Reception, running the breakfast service, helping set up meeting rooms, and work the bar and restaurant. A great telephone manner is essential and you'll need to be confident using a computer. As we're one big team, you can expect to turn your hand to whatever's needed to ensure our guests have a great stay. You could be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage. As you will be serving alcohol, we do require applicants to be 18 years of age or older. If this sounds like a role that's right up your street, we'd love to hear from you. Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Job Description Located in the heart of Birmingham city centre, just moments from New Street Station, ibis Birmingham New Street Station hotel welcomes thousands of guests every year. We're looking for a practical, hands on Maintenance Team Member to help keep our hotel safe, well maintained and looking its best. This a full time role with a salary of up to £27,483 p.a. plus benefits. The Role Complete general repairs and maintenance across the hotel Carry out painting and decorating works Support preventative maintenance programmes Maintain guest rooms, public areas and back of house facilities Work closely with the management team and external contractors Ensure health, safety and compliance standards are met at all times Who We're Looking For Previous maintenance, facilities or property maintenance experience Good all round repair and DIY skills A proactive approach and strong attention to detail The ability to work independently and as part of a team Painting and decorating experience is advantageous Basic knowledge of building maintenance, plumbing, electrical or carpentry works What You Can Expect £12.75 - £13.50 per hour depending on age Worldwide hotel discounts across the Accor network Discounts at Starboard Hotels properties Training and development opportunities If you take pride in your work and enjoy creating well maintained spaces that guests love, we'd love to hear from you. Reference: MAINT-001 Please note that all offers of employment are subject to satisfactory proof of the right to work in the UK. Qualifications Secondary / High school education Trade Certificate will be advantageous Minimum 1 year of relevant hands on experience in area of expertise Service oriented with an eye for details Ability to work effectively and contribute in a team Self motivated and energetic Must be well presented and professionally groomed at all times Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Salary: Up to £50,000 per annum (depending on experience) + 10% annual bonus scheme Company Description ibis London Heathrow Airport Contract Type: Permanent / Full Time Salary: Up to £50,000 per annum (depending on experience) + 10% annual bonus scheme Start date: September/October 2026 Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist . Job Description Maintenance Manager As Maintenance Manager, you will be responsible for ensuring the hotel's facilities, equipment, and infrastructure are maintained to the highest standards, providing a safe, comfortable, and well-presented environment for guests and employees. You will lead the maintenance team, oversee daily operations, manage preventative maintenance programmes, drive sustainability and energy-efficiency initiatives, and ensure full compliance with health and safety requirements while supporting the overall operational success of the hotel. Key Responsibilities Lead, motivate, and develop the maintenance team through effective coaching, training, and performance management. Plan and manage team rotas to ensure appropriate coverage across all shifts, weekends, and holiday periods. Oversee the completion of planned preventative maintenance schedules and reactive repairs. Ensure all hotel plant, machinery, equipment, and guest facilities are operating efficiently and safely. Manage contractor relationships, ensuring external works are completed to agreed standards and within budget. Monitor maintenance costs, control departmental expenditure, and support budget planning. Drive sustainability initiatives and energy-management programmes, identifying opportunities to reduce utility consumption, improve operational efficiency, and support environmental objectives. Monitor energy usage and implement measures to optimise performance across heating, ventilation, air conditioning, lighting, and water systems. Ensure full compliance with health and safety legislation, fire safety regulations, and company policies. Conduct regular property inspections, identifying maintenance needs and implementing corrective actions promptly. Support refurbishment projects, capital expenditure plans, and continuous improvement initiatives. Maintain accurate maintenance records, compliance documentation, energy-monitoring data, and statutory certifications. Collaborate closely with all hotel departments to minimise operational disruption and maximise guest satisfaction. Respond promptly to emergency maintenance issues and provide practical solutions to operational challenges. The ideal candidate will be a hands-on leader with strong technical knowledge, excellent organisational skills, and a proactive approach to team development, sustainability, problem-solving, and maintaining high operational standards. Qualifications & Experience Proven experience in a Maintenance Manager or senior maintenance leadership role. Relevant qualification in Engineering, Electrical, Mechanical, Building Services, or a related field. Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety. Experience managing maintenance teams, including rota planning and staff development. Good understanding of health & safety legislation and statutory compliance requirements. Experience managing contractors and supplier relationships. Strong budgeting, cost-control, and project management skills. Experience driving sustainability and energy-efficiency initiatives. Proficiency in maintenance management systems and Microsoft Office applications. Excellent organisational, communication, and problem-solving skills. Additional Information As Part Of Our Team, You Will Enjoy Heartist Card offering up to 30% discount at Accor hotels worldwide Free Bonus Breaks vouchers for complimentary stays within the UK Complimentary meals while on duty and a provided uniform 28 days' holiday, including bank holidays, increasing with service by up to an additional 5 days Friends & Family discounted rates Eye test vouchers Learning and development programmes through our Academies Cycle to Work scheme Access to the Vivup employee benefits programme, including GP services, high street discounts, and much more Workplace pension scheme A wide range of additional employee benefits, wellbeing initiatives, and career development opportunities One more thing By working at the ibis London Heathrow Airport you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at or on Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

ibis Styles Crewe is looking for outgoing, dependable Front of House Team Members to deliver a warm welcome and make guests want to return. These roles are casual, zero-hours, with a salary of up to £12.71 per hour. You'll cover reception, breakfast service, meeting room setup, and bar/restaurant duties, with a friendly, can-do attitude. Applicants should be 18+ to serve alcohol and possess a customer-focused approach.

IBIS Budget Edinburgh Park is part of the Accor network, offering a welcoming frontline role focused on guest care and hospitality. You will manage reception duties, ensure a courteous check-in/out experience, and support F&B service, all while living the Accor values and delivering memorable stays. This full-time, on-site position requires fluent English and a proactive, customer-focused mindset. Benefits include training and career growth through Accor's academy, wellbeing support, and global

ibis Styles London Gatwick Airport is seeking outgoing, dependable Hotel Receptionists to deliver a warm first impression and ensure guests want to come back. You'll check guests in and out, answer questions, and support their stay. A great telephone manner, comfort with a computer for light admin, and flexibility are essential; some shifts may include serving alcohol. We offer 20 hours per week with a mix of midweek and weekend shifts.