Property Personnel

Do you have a passion for property and always wondered what a career within the industry would entail? Then look no further! An exciting opportunity has arisen within this highly successful estate agency for a Sales Negotiator to join the team in Thames Ditton. Our client pride themselves on achieving a higher level of service by putting the client at the centre of everything they do. They are looking for an individual who enjoys meeting people, is good on the phone and thrives working in a target driven and fast-paced environment. Previous estate agency experience is not necessary as full training will be provided; however, you will ideally have had experience within a target driven sales role within a similar industry. Personal specification: • Previous experience within sales / customer service• Excellent face to face customer service skills• Excellent presentation and communication skills• Strong work ethic• Confident manner• Team player• Computer literate• Proactive• Full UK driving licence. The package on offer will include a basic salary, plus on target earnings in the region of £30,000. Working hours are Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm, and you will be required to work alternate Saturdays.

Are you passionate about property, self-motivated and keen to commence your career within estate agency? Then, this may be the role for you! Our client is a contemporary estate agency that gives a nod to tradition and a wink to nostalgia. They are on a mission to ensure their customers to have such a fantastic experience when dealing with them, that they feel compelled to recommend them. In fact, they are not content with 'just' being recommended, they want people to go out of their way to tell friends, colleagues and even strangers about them, purely because they have impressed them so much. This is where you come in! This is a superb opportunity with huge scope for progression. Our client is committed to creating an exciting working environment that rewards hard work and success. It's essential that you are rewarded for hitting key milestones, whilst also benefiting from the entire business achieving its goals. If this sounds like the kind of company you would like to work for, please get in touch! Personal specification: • A background in a target driven sales would be preferred• A deep passion for great customer service• Sparkle under pressure• Willing to learn, not afraid to fail• IT literate• Full UK driving licence. This fantastic opportunity will provide a basic plus on target earnings in the region of £25,000 to £30,000 in your first year. A car allowance will also be provided. Benefits include 20 days holiday plus bank holidays, a gifted holiday day on your birthday, Happy Birthday! Ongoing training and development opportunities, Friday beers in the office, cool casual dress code, well-stocked biscuit tin, and more!

Are you looking to progress within a market-leading estate agency with a great brand? This company has a successful network of offices throughout Berkshire, Oxfordshire and Wiltshire, with an excellent reputation and enviable market share in all of their locations. Our client has a very strong Lettings & Management department, and due to superb business growth, they are currently looking to recruit an experienced Property Manager to join their successful team in Newbury! The company has high standards of professionalism and, therefore, high expectations from employees. If you feel you would be inspired and stimulated working for a successful, privately-owned and forward-thinking company, this may be the role for you! Responsibilities will include: • Answering the telephone to set company standards and dealing with enquiries in a professional and friendly manner• Meeting with clients visiting the office• Liaising with contractors• Quarterly key audit and ensuring they are ready for inventory clerks• Processing of all move ins and updating the relevant CRM database• Dealing with utility transfer at the commencement and termination of tenancy• Processing of contractor invoices following set procedures• Scheduling of management inspections with tenants ensuring these are conducted at the relevant frequency• Booking of all compliance certificates and uploading to and updating relevant CRM database• Completion of renewal paperwork and administrative support of the same• Dealing with notices from tenants• Drafting of and serving section 21 notices• Administrative support during the end of tenancy process• General ad-hoc auditing throughout the course of the year. Personal specification: • At least 12 months' experience within residential property management• ARLA/NFoPP qualifications would be beneficial• A strong work ethic• A successful track record in your academic, professional or personal life• A desire to grow as an individual• A fierce eye for detail• IT literate• Confident to admit mistakes• Easy-going personality• First class customer service skills• Ability to remain calm in a busy environment• Honest and trustworthy. The salary on offer will be in the region of £28,000 to £32,000 dependent on experience and qualifications. Our client offers superb scope for career progression and will continue to support you in your development throughout your employment. Working hours are Monday - Friday on a rota basis - 8:00 to 4:00pm / 10:00 to 6:00pm.

An exciting opportunity has become available for a Property Manager to join this specialist lettings and property management estate agency in Pinner. Our client pride themselves on their fantastic local reputation and loyal clientele which continues to result in repeat business. To be considered for this position, you will have had at least 3 years' experience within property management and be able to demonstrate a proven track record, including problem-solving and excellent customer service. If you have a passion for the lettings industry, especially the property management side of the business, please get in touch today! Responsibilities will include: • Advising and guiding landlords on the management of their properties• Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to; KYC checks, Tenancy Agreements, HMO's, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations• Ensuring the department is carrying out and documenting routine inspections and arranging required works as necessary• Dealing with day-to-day maintenance issues and undertaking routine property visits• Coordinating refurbishment works including obtaining quotes and management of contractors• Liaising with tenants and contractors to ensure works are completed in a timely manner• Progressing quotes and checking/submitting invoices to ensure payment is on time• Ensuring properties comply with Health & Safety legislation and that statutory obligations are met, e.g. gas safety, electrical safety etc.• Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes• Dealing with insurance claims• Dealing with utility changeovers and queries• Arranging end of tenancy procedures and ensuring properties are made ready for new tenancies. Personal specification: • A minimum of 3 years' experience within residential property management• ARLA qualification would be preferred• Understanding of current lettings legislation• Experienced in dispute resolution and problem solving• Excellent knowledge of Microsoft Office• Knowledge of Fixflo (preferred)• First class customer service skills• Highly motivated and positive with a "can do" attitude• Excellent telephone manner• Able to multi-task and prioritise workload• Full UK driving licence and own car. The salary on offer will be in the region of £29,000 to £31,000. Parking is available. Benefits include 21 days holiday + all bank holidays, training and development opportunities, and pension scheme.

Our client is an independent estate and letting agent based in West Hampstead specialising in sales, lettings, property management and refurbishments in London. They have won multiple awards from ensuring that providing an exceptional service is at the heart of what they do, and constantly striving to deliver the best results for their customers and clients. The residential Sales Administrator role is one of the most important parts of the sales team, you are the core of the team, the go-to person that makes sure the team is working efficiently and effectively. Now, they're not offering a role that is purely admin-based, how dull would that be? They wanted to step it up a gear and give you the opportunity to get involved in content creation, business development, and the important task of prospecting. So, could this be the job for you? Responsibilities will include: • Supporting the team with administrative tasks eg. sending out terms and conditions and memorandum of sales• Managing property files ensuring they meet compliance regulations• Collating and handling business data to measure team performance and project growth• Touching base with clients on a weekly basis with marketing progress reports• Sending out weekly canvass letters to West Hampstead and surrounding areas• Contacting past and previous clients for any new business opportunities• Assisting the team with marketing video tours• Collaborating with the marketing team about unique homes, potential opportunities, and the overall direction of the sales team. This could be the job for you if • You are sociable• You're a get-things-done kind of person• You like systems• You're a goal-getter• You embrace change• You constantly look for new ways to improve• You enjoy building and nurturing relationships• You see the bigger picture• You're passionate about people. This position will come with a salary of £28,000 to £32,000. Working hours are Monday to Friday 9am to 6pm. You may work 1 day per week from home once you have been with the company for 3 months.

Our client is a market-leading estate agency famous for setting the standard in property. They do this by hiring brilliant people to help their customers find their dream home or unlock the true value of their property investment. They are ideally looking for someone with prior property management experience, strong organisational skills, the ability to problem solve, and a passion for delivering exceptional customer service. Our client may consider someone without experience as long as you are willing to learn and have a desire to do the job well. Their stunning headquarters is based at Chiswick Business Park which is built around a lake and offers weekly events such as food festivals, zip-lining, and beach volleyball in the summer. If you would like to join a superb team in a fantastic location, please get in touch today! Personal specification: • At least 6 months' experience within residential property management would be beneficial• Experience working in a fast-paced environment• Professional manner• Excellent customer service skills• Strong administrative skills• Strong IT skills• Team player with good interpersonal skills• Excellent communication skills• Good time management skills• Attention to detail• Highly organised. The salary for this role will be in the region of £22,000 to £25,000 dependent on the level of experience. Our client offers a highly competitive rewards package including a well-being package which includes enhanced sick pay and subsidised gym membership, one paid workday a year to volunteer for a charity of your choice, enhanced parental policies, including generous shared parental leave, great career opportunities, comprehensive, ongoing training programme, and more! This role also includes one day per week working from home (once the initial induction period has passed) and one day per week working in one of our high street branches.

This privately-owned property group specialising in investments, property management and interior design, is currently looking to recruit an experienced Lettings and Property Manager to join the team in Knightsbridge. The company assists private clients and investors in acquiring residential property in prime central London, as well as specialising in the residential letting, management and refurbishment of superior homes and flats. The group is built on tailored service with the organisation constantly looking for new ways to improve the standard of service offered to its clients. This is achieved by taking the time to understand each individual client, their circumstances and their expectations. Responsibilities will include: • Answering phones and giving messages to others when necessary• Organising all property repairs and keeping a note of appointments• Informing Tenants that contractors have been appointed and the date and time of their visit• Inspecting property repairs once work has been carried out• Managing emergency call-outs after hours• Management of handyman service• Property inspections - 3 visits per property per year. Brief written notes must be kept and sent to clients• Insurance policies and premiums for clients• Insurance claims• Deposit clearances and end of tenancy utilities• Ground rent and service charge statements• Liaising with block agents• Liaising with all contractors, checking invoices and passing for payment• Organising gas and pat tests and making sure repairs, as necessary, are carried out• Maintaining the property management software, ensuring it is kept up to date with relevant property information / reports• Developing the property management department, considering ways in which level of service can be improved• Key focus is on personal service provided to tenants and clients• Visiting properties and tenants is a major part of the role• Residential block / building management; assisting in handling maintenance issues, regular inspections• Management of property lettings typically between 5-10 properties on the books .• Conducting viewings and ensuring properties are well presented• Tenancy agreements and renewals - drafting and handling negotiations, assisted by others if not experienced in lettings and drafting of tenancy agreements. Personal specification: • Ideally more than 2 years experience in similar role• Self motivated• Mature, organised and a good time manager• Team worker• Reliable, efficient and responsible• Charming, polite, good sense of humour• Enthusiastic & committed• Good administrator, attention to detail is a must• Confident communicator & good telephone manner, excellent written English• It literate - MS Office packages, including Excel• Professional and well presented. The salary on offer for this role is in the region of £35,000 to £45,000 depending on previous experience. Benefits include 20 days annual leave plus bank holidays and time off over Christmas, New Year and Easter, a discretionary annual bonus, private health care and ARLA training courses. The office working hours are Monday to Friday 9am to 5.30pm.

Our client has instructed us to help them recruit an experienced Property Manager to join their team at their modern, prominently located office in Brighton. Their staff has an ethical, honest approach and will go the extra mile for their clients, which has resulted in much of their business being generated from recommendations or previous clients coming back to them. You will be managing a portfolio of approximately 75 properties. Each property manager looks after the whole tenancy for their portfolio including, looking after maintenance, referencing tenants, drawing up contracts, serving notices, handing inspections, handling some viewings etc. Our client prides themselves on their property management service and, therefore, you will need to have excellent customer service and communication skills to be successful in this role. Personal specification: • At least 1 years' experience within residential property management• Any previous front-line lettings experience would be advantageous• Exceptional customer service skills• Highly organised• Take pride in your work• Enjoy making a positive contribution to office life independently and as part of the team• Full UK driving licence and your own car. The salary for this role will include a basic in the region of £26,000 to £30,000 dependent on previous experience, plus a bonus incentive. The company will also provide you will a traders permit for parking. Working hours are Monday to Friday 8.45am to 5.30pm. You will be required to work 1 in 3 Saturdays.

A fantastic opportunity has arisen within this upmarket independent estate agency with a large network of offices throughout London and internationally. Our client is currently looking to recruit a Senior Property Manager to join their multi-award-winning company at their office based in Knightsbridge. You will ideally have at least 2-3 years' experience in property management and thrive working under pressure. Our client is looking for someone with bags of energy, who takes pride in delivering exceptional service levels 100% of the time; most importantly of all, you must enjoy a fast-paced, challenging environment and working with people. Responsibilities will include: • Embrace the company brand and core values• Protecting the Clients Asset and work in their best interests• Retaining management on the South Kensington portfolio• Prioritising and troubleshooting key maintenance issues (floods, boilers, leaks and appliances)• The ability to scrutinise quotes on behalf of the client• Understanding how to add value when sending an inspection report• Negotiating deposit deduction in a fair and efficient manner, within required timeframes• Understanding KPI's required for role• Understand importance of leaving notes on RPS and attaching documents to letters folder consistently• Understand the importance of setting and following up on tasks consistently to assist with personal management of issues, and to support colleagues in your absence• Attending local branch and participating in their morning meeting as per rota and fulfil inspection requirements• Attend weekly 1:1 meetings with the senior leadership team• Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them• Supporting others growth and development• Ensuring current portfolio is fully compliant, e.g. EICR, Gas Safety Certificate• Ensuring that both Tenants and Landlords have been informed about the end of Tenancy process• Providing guidance on the process of deposit dilapidations. Key attributes: • At least 2 years' residential property management experience• ARLA qualified• Strong knowledge of the housing act, relevant property legislation and arbitration process• Excellent customer service skills• Experience progressing deposit releases, move in and negotiating tenancy renewals• Be efficient in addressing maintenance queries and achieving successful completion• IT literacy of the following packages; Windows, Outlook, Word, Excel and Property software• Show high engagement and willingness to learn• Be friendly and approachable. The basic salary for this role will be £32,000, plus an attractive bonus scheme enabling you to earn a further £5,500 per annum. There is also an extensive benefits package including ongoing training and development to help you improve your qualifications, access to high profile events, travel club, discount portal, holiday scheme, and much more! Working hours are Monday to Friday 9am to 6pm. You will have the opportunity to work from home 2 days per week once you have completed training.

This upmarket global real estate agency with an enviable reputation and an international network of offices, has a challenging yet rewarding opportunity for a Prime Property Manager to join the team in Knightsbridge. They are looking for an enthusiastic individual who can work well within team and busy environment. You will be handling a portfolio of approximately 60 prime properties across Knightsbridge and Chelsea and the main purpose of the role is to ensure that the company's prime landlords and tenants receive an effective, customer focused property management service during their tenancy. Communication is key within this role as you should always ensure landlords, tenants, contractors and colleagues are fully abreast of actions you have taken. Responsibilities will include the following: • Checking and preparing properties for new tenancies • Ensuring all properties have a valid Gas Safety, EICR and PAT • Arranging pre-tenancy works in relation to special clauses agreed at offer point and ensuring timely completion • Arranging the inventory and check in • Preparing management information forms and transfer all information onto the system • Meeting new tenants at the start of the tenancy • Overseeing any snagging issues at the beginning of the tenancy • Setting up of utilities • Dealing with day to day property maintenance issues • Invoice management and processing • Obtaining competitive quotations • Organising renewal of safety certification and remedial works during the tenancy • Carrying out mid-term property visits in line with our terms of business • Preparing mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted • Managing end of tenancy matters to include liaising with Head of Department • Negotiating and distributing deposits • Covering holiday and sickness for other Property Managers outside of London. Personal specification: • Have at least 2 years' property management experience, ideally within a corporate agency • Ideally be ARLA/NFoPP qualified • Excellent IT skills, including Excel, Power Point, Word, etc • Have an ability to multi-task and prioritise effectively • Be adaptable and a good team player • To have a strong work and service "ethic" • Excellent written and communication skills • Ability to work effectively in a busy environment as part of a team • Strong organisational skills • Meticulous attention to detail • Happy to take the initiative, responsibility and ownership • Confident in dealing with clients • Have the desire to exceed clients and customers expectations • Have a 'can do' attitude and adopt a proactive approach. The salary on offer for this role will be in the region of £30,000 to £36,000 dependent on previous experience and qualifications, plus an annual discretionary bonus.

Our client is a strong independent estate agency based in Bracknell and is currently looking to recruit a Senior Lettings Negotiator/Lister to help maintain and grow the Residential Lettings portfolio, which includes a wide range of quality properties from studio apartments to large family homes. To be considered for this position, you will have had at least 1 years' experience within residential lettings, along with a proven track record of achieving and exceeding targets. If you are a proactive, personable, and self-assured individual who can carry out tasks through to a successful conclusion using your own initiative, this may be the role for you! Personal specification: • Minimum 12 -18 months experience in Residential Lettings • Good standard of general education (numeracy and literacy) • ARLA training and/or qualification is beneficial • Strong track record in winning market appraisals • Excellent communication skills • Desire to achieve and exceed targets • Ability to work under pressure and to deadlines • Ability to prioritise workload and use own initiative • Good team member with a flexible and helpful approach to work • Good working knowledge of Microsoft Office • Full UK driving licence and own car. This role will come with a basic salary in the region of £18,500 dependent on experience, plus realistic on target earnings of £30,000 to £35,000. The company will also provide a car allowance. Benefits include 20 days holiday per year, increasing by 1 day each year that you are with the company up to 25 days.

One of Berkshire's most established and successful independent estate agency's is currently recruiting for a highly motivated, ambitious Sales Negotiator to join its thriving team in Crowthorne. To be considered you will have at least 12 months' experience within estate agency with a proven track record of achieving and exceeding targets. This is anexcellent opportunity for a career-minded, passionate individual looking to progress within a reputable company. Personal specification: At least 1-2 years' experience within residential estate agency Excellent face to face customer service skills The motivation to succeed Ability to show resilience and to make the most of any opportunity Good presentation and communication skills Work well in a team as well as independently Full UK driving licence and own car. The salary on offer will include a generous basic of £25,000, plus office commission enabling you to earn in the region of £45,000 ! Benefits include 20 days holiday plus bank holidays, early Friday finish and more! Our client also offers fantastic scope for career progression and will support you in your development. Working hours are Monday to Thursday 8.30am to 6.30pm, Friday 8.30am to 5.30pm. Occasional Saturday work will be required.

If you are a flourishing team player who is committed to providing excellent service, looking to further your career or simply looking to make a fresh start in the property industry, this may be the perfect opportunity for you! Our client is a first-class award-winning estate agency covering east London, south east London & north Kent. They are currently recruiting for a joint Sales and Lettings Manager with a proven track record of success to join the team in Surrey Quays. They believe that much of their success is derived from recruiting, supporting and developing their team of property professionals. Career minded, customer focused individuals will value the on-going training, recognition, incentives and high earning potential that they provide. They encourage everyone to continue their learning and development and are very proud that many staff members have achieved their National Association Estate Agency qualifications. You can expect to work in a friendly and challenging environment that will enable you to unlock your management potential and thrive in a market leading, award-winning estate agent. Personal specification: • Managerial experience within residential sales and/or lettings • Valuation skills • Natural leadership skills • Ability to drive and motivate a team • Excellent communication skills • Excellent customer service skills • Computer literate • Team player • Full UK clean driving licence and own car. They are offering basic salary of up to £25,000 plus on target earnings equating to c. £60,000. A car allowance will also be provided. Benefits include excellent training and a fantastic opportunity to develop your career whilst being generously rewarded.

Our client is a leading hybrid estate agency and currently has a fantastic opportunity available for a Trainee Negotiator to join their team in Croydon. Our client offers a high-quality local service whilst at the same time charging less than local high street agents. They provide a flexible working environment and reward their staff with ample development opportunities and an excellent package which includes a generous commission/bonus structure. To be considered you do not need to have previous experience within estate agency, however, you will ideally have sales or customer facing experience in another industry. Full training will be provided and there is superb scope for career progression and growth as our client only promotes from within! Personal specification: • Previous sales experience and a sales focused mentality • Excellent face to face customer service skills • Confident manner • The motivation and drive to succeed • Ability to show resilience and to make the most of any opportunity • Good presentation and communication skills • IT literate • Team player as well as independently • Proactive • Must have a full UK driving licence. The salary package for this role will include a basic salary and on target earnings in the region of £25,000 to £30,000 after you have passed your initial probation period. The company are also offering a car allowance. Benefits include a competitive annual leave package, frequent company social events, company laptop, full on-boarding and refresher training and more!