Hartwell Motor Group

Hartwell is a leading automotive group known for our commitment to customer satisfaction, quality vehicles, and exceptional service. We are looking for a detail orientated and organised Automotive Sales Administrator to join our dynamic team. We are looking for a dynamic, fun and motivated Sales Administrator who will play a crucial role in supporting our dealerships sales team to ensure a smooth operation of the sales process. The ideal candidate will be able to use their own initiative, have innovation be planned and organised with strong attention to detail with the ability to work in a fast paced environment. Key responsibilities; Arranging purchase of vehicles Arranging and organising the delivery of vehicles Setting up, transferring, arranging PDI, job cards for vehicles Producing invoices, warranty documents Ordering, contracting and taxing vehicles Reviewing sales reports Supplying Sales Admin support to dealerships Supplying Sales Admin to Retail dealers Be proactive in dealing with queries on the phone and email Managing customer records Provide exceptional customer service Benefits; Employee discount on vehicles and service Pension scheme Company benefits platform Company events Free Eye tests Free Parking

Hartwell Motor Group is seeking a detail-oriented Automotive Sales Administrator to join our team and support the dealerships' sales operations. The role focuses on arranging vehicle purchases and deliveries, handling invoicing and VAT documents, and maintaining accurate customer records with a commitment to exceptional service. You will work in a fast-paced environment, using initiative and organisation to ensure smooth sales processes and high customer satisfaction.

Hartwell Automotive Group Limited in Abingdon is seeking a Service Advisor to join our team, representing Omoda/Jaecoo, Ford Car and Commercial Vehicles, and GMW Ora. You will deliver excellent customer service, schedule service appointments and act as the bridge between customers and technicians. We value clear communication, basic vehicle knowledge (training provided), IT proficiency, and meticulous admin skills to ensure accurate invoicing and records.

Hartwell Automotive Group Limited are seeking a Service Advisor to come and join the team in Abingdon where we represent Omoda/Jaecoo, Ford Car and Commercial Vehicles, and GMW Ora. Are you a customer-focused individual with a passion for cars and excellent communication skills? We are looking for a Service Advisor to join our dynamic team at Hartwell Why Join Us? Competitive basic salary + performance-based bonuses Ongoing training and career development Friendly, supportive work environment Employee discounts on servicing, vehicle parts & vehicles Opportunity to work with a new and rapidly growing automotive brand Pension, life assurance, health and retail discounts What You Will Do: Greet customers and provide exceptional service Schedule and manage vehicle service appointments Liaise between customers and technicians Explain repair work and costs clearly Upsell additional services when appropriate Ensure a smooth and efficient workshop flow Liaise with technicians to coordinate the work schedule and progress updates Accurately manage booking systems, job cards, invoicing and customer records What we are looking For: Previous experience in a service advisor role (automotive preferred) Strong customer service and communication skills Ability to work in a fast-paced environment Basic technical knowledge of vehicles (training provided) IT proficiency and attention to detail Strong organizational and admin skills, including familiarity with dealer software systems Neat, professional appearance; team player with keen automotive interest