Corpay is seeking a Senior CRO Manager in London to drive conversion optimization across digital journeys, campaigns and landing pages. You will design and run experimentation programs, align initiatives with business goals, and partner with Marketing, Product, UX/UI, and Agency teams to improve lead generation, customer acquisition and revenue. You will leverage GA4, Hotjar, Clarity, Contentsquare and FullStory to uncover opportunities, develop dashboards for senior leadership, and ensure
Sep 29, 2026
Full time
Corpay is seeking a Senior CRO Manager in London to drive conversion optimization across digital journeys, campaigns and landing pages. You will design and run experimentation programs, align initiatives with business goals, and partner with Marketing, Product, UX/UI, and Agency teams to improve lead generation, customer acquisition and revenue. You will leverage GA4, Hotjar, Clarity, Contentsquare and FullStory to uncover opportunities, develop dashboards for senior leadership, and ensure
Corpay is currently looking to hire a Senior CRO Manager within our Digital Marketing business function. This position falls under our International Vehicles Payments line of business and is located in London. In this role, you will drive continuous improvements across digital customer journeys by identifying conversion opportunities, designing and executing experimentation programmers, analyzing user behavior, and optimizing website and landing page performance to increase lead generation, customer acquisition, and revenue. You will report directly to VP Digital and regularly collaborate with the wider Marketing organization, Product, Sales, Analytics teams, UX/UI, Development, and our strategic digital agency. How We Work Assigned workspace in London office Company-issued equipment Role Responsibilities Developing and executing a comprehensive CRO roadmap aligned with business objectives Identifying friction points and opportunities within customer journeys across websites, landing pages, forms, and digital campaigns Prioritizing optimization initiatives based on business impact, effort, and strategic importance Driving continuous improvement of conversion funnels across acquisition, engagement, and retention stages Designing, implementing, and managing A/B tests, multivariate tests, and personalization initiatives Creating test hypotheses based on quantitative and qualitative data insights Ensuring statistical validity and rigorous testing methodologies Analyzing test results and communicating actionable recommendations to stakeholders Monitoring and reporting on key conversion metrics, including conversion rate, bounce rate, engagement, lead quality, and revenue impact Utilizing tools such as Google Analytics, Looker Studio, Hotjar, Clarity, Contentsquare, FullStory, or similar platforms to uncover optimization opportunities Conducting funnel analysis, user behavior analysis, and customer journey mapping Developing dashboards and performance reporting for senior leadership Collaborating with UX/UI designers to improve user experience and reduce conversion barriers Leveraging customer research, usability testing, session recordings, heatmaps, and surveys to inform optimization decisions Ensuring digital experiences are aligned with customer needs and business objectives Managing and working with our strategic agency to shape the CRO strategy and coordinate delivery Partnering with Marketing, Product, Design, Development, Sales, and Data teams to implement optimization initiatives Influencing stakeholders through data-backed recommendations and business cases Acting as the internal subject matter expert for experimentation and conversion optimization best practices Managing CRO and experimentation platforms Evaluating and recommending new technologies that support testing, personalization, and digital optimization Ensuring tracking, tagging, and measurement frameworks are accurately implemented Supporting improvements across key performance indicators, including website conversion rate, lead generation growth, CPA reduction, landing page performance, experiment velocity, revenue generated from optimization initiatives, funnel abandonment reduction, and customer engagement improvements Qualifications & Skills 4+ years of experience in Conversion Rate Optimization, either agency or client side Proven track record of delivering measurable improvements in conversion rates and business outcomes Strong analytical skills with experience interpreting complex datasets Experience with experimentation and testing platforms such as Convert, Optimizely, VWO, or similar Proficiency with web analytics tools including Google Analytics (GA4), Hotjar, and Clarity Strong understanding of UX principles, customer behaviour, and digital customer journeys Experience working with CMS platforms and collaborating with development teams Strong project management and operational skills, with a proven track record of coordinating multiple teams to deliver initiatives and meaningful results Excellent communication and stakeholder management skills Ability to work closely with strategic agency partners and cross-functional teams across the UK, Europe, Australia, and New Zealand Commercial mindset with the ability to connect optimization activity to lead generation, customer acquisition, revenue, and wider business outcomes Benefits & Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. Recruitment Policies Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions. Learn more about Corpay: Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Join Our Team Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Sep 29, 2026
Full time
Corpay is currently looking to hire a Senior CRO Manager within our Digital Marketing business function. This position falls under our International Vehicles Payments line of business and is located in London. In this role, you will drive continuous improvements across digital customer journeys by identifying conversion opportunities, designing and executing experimentation programmers, analyzing user behavior, and optimizing website and landing page performance to increase lead generation, customer acquisition, and revenue. You will report directly to VP Digital and regularly collaborate with the wider Marketing organization, Product, Sales, Analytics teams, UX/UI, Development, and our strategic digital agency. How We Work Assigned workspace in London office Company-issued equipment Role Responsibilities Developing and executing a comprehensive CRO roadmap aligned with business objectives Identifying friction points and opportunities within customer journeys across websites, landing pages, forms, and digital campaigns Prioritizing optimization initiatives based on business impact, effort, and strategic importance Driving continuous improvement of conversion funnels across acquisition, engagement, and retention stages Designing, implementing, and managing A/B tests, multivariate tests, and personalization initiatives Creating test hypotheses based on quantitative and qualitative data insights Ensuring statistical validity and rigorous testing methodologies Analyzing test results and communicating actionable recommendations to stakeholders Monitoring and reporting on key conversion metrics, including conversion rate, bounce rate, engagement, lead quality, and revenue impact Utilizing tools such as Google Analytics, Looker Studio, Hotjar, Clarity, Contentsquare, FullStory, or similar platforms to uncover optimization opportunities Conducting funnel analysis, user behavior analysis, and customer journey mapping Developing dashboards and performance reporting for senior leadership Collaborating with UX/UI designers to improve user experience and reduce conversion barriers Leveraging customer research, usability testing, session recordings, heatmaps, and surveys to inform optimization decisions Ensuring digital experiences are aligned with customer needs and business objectives Managing and working with our strategic agency to shape the CRO strategy and coordinate delivery Partnering with Marketing, Product, Design, Development, Sales, and Data teams to implement optimization initiatives Influencing stakeholders through data-backed recommendations and business cases Acting as the internal subject matter expert for experimentation and conversion optimization best practices Managing CRO and experimentation platforms Evaluating and recommending new technologies that support testing, personalization, and digital optimization Ensuring tracking, tagging, and measurement frameworks are accurately implemented Supporting improvements across key performance indicators, including website conversion rate, lead generation growth, CPA reduction, landing page performance, experiment velocity, revenue generated from optimization initiatives, funnel abandonment reduction, and customer engagement improvements Qualifications & Skills 4+ years of experience in Conversion Rate Optimization, either agency or client side Proven track record of delivering measurable improvements in conversion rates and business outcomes Strong analytical skills with experience interpreting complex datasets Experience with experimentation and testing platforms such as Convert, Optimizely, VWO, or similar Proficiency with web analytics tools including Google Analytics (GA4), Hotjar, and Clarity Strong understanding of UX principles, customer behaviour, and digital customer journeys Experience working with CMS platforms and collaborating with development teams Strong project management and operational skills, with a proven track record of coordinating multiple teams to deliver initiatives and meaningful results Excellent communication and stakeholder management skills Ability to work closely with strategic agency partners and cross-functional teams across the UK, Europe, Australia, and New Zealand Commercial mindset with the ability to connect optimization activity to lead generation, customer acquisition, revenue, and wider business outcomes Benefits & Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. Recruitment Policies Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions. Learn more about Corpay: Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Join Our Team Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Your role Corpay is currently looking to hire an Associate Client Services Officer on a permanent basis within our Alpha Group division. This position falls under our Corporate Payments line of business and is based in our London office. In this role you will be part of a team that sits cross-jurisdiction between London and Malta, the department is responsible for managing client accounts, overseeing the processing of payments and deal-based transactions and driving client efficiency. All whilst forging key relationships with our clients and internal stake holders. You will report into the Client Service Manager and regularly collaborate with other teams within the business. What you'll be doing Participating in team meetings, sharing observations and insights related to servicing. Being involved in all aspects of the client journey from end-to-end deal and transaction execution to ongoing account management. Ensuring that processes and procedures are adhered to. Ensuring all payments are being processed in a timely manner and Service-Level Agreements are adhered to. Managing client accounts across a range of in KYC lifecycle. Liaising with internal departments and key stakeholders to resolve queries. Maintaining key relationships with Front Office pre and post-sale. Identifying system and process improvements and raising these for consideration. Participating in projects, ensuring business requirements are understood. Assisting the Senior Officers with managing the day-to-day activities of the Client Services Team. Providing high-touch Client Service to the Private Markets client book. What We Need Experience in client servicing (financial sector preferred, not required) Strong time management skills Excellent communication skills Methodical and numerate, with a strong attention to detail Excellent client service skills with ability to clearly articulate to external stakeholders You must be diligent, proactive and committed You must have the ability to adapt to new challenges You must be a team player Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes Career Progression About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Sep 25, 2026
Full time
Your role Corpay is currently looking to hire an Associate Client Services Officer on a permanent basis within our Alpha Group division. This position falls under our Corporate Payments line of business and is based in our London office. In this role you will be part of a team that sits cross-jurisdiction between London and Malta, the department is responsible for managing client accounts, overseeing the processing of payments and deal-based transactions and driving client efficiency. All whilst forging key relationships with our clients and internal stake holders. You will report into the Client Service Manager and regularly collaborate with other teams within the business. What you'll be doing Participating in team meetings, sharing observations and insights related to servicing. Being involved in all aspects of the client journey from end-to-end deal and transaction execution to ongoing account management. Ensuring that processes and procedures are adhered to. Ensuring all payments are being processed in a timely manner and Service-Level Agreements are adhered to. Managing client accounts across a range of in KYC lifecycle. Liaising with internal departments and key stakeholders to resolve queries. Maintaining key relationships with Front Office pre and post-sale. Identifying system and process improvements and raising these for consideration. Participating in projects, ensuring business requirements are understood. Assisting the Senior Officers with managing the day-to-day activities of the Client Services Team. Providing high-touch Client Service to the Private Markets client book. What We Need Experience in client servicing (financial sector preferred, not required) Strong time management skills Excellent communication skills Methodical and numerate, with a strong attention to detail Excellent client service skills with ability to clearly articulate to external stakeholders You must be diligent, proactive and committed You must have the ability to adapt to new challenges You must be a team player Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes Career Progression About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Call Centre OperativeAnsøglocations: Meridentime type: Full timeposted on: Slået op for 5 dage sidenjob requisition id: R09131 Your role What you'll be doing What We Need Corpay is currently looking to hire a Call Centre Operative on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will provide outbound telephone support to Service Centre users of 1link Service Network who have overdue Service Booking Requests and overdue Vehicle Off Road (VOR) Requests. The process is designed provide a telephone reminder service that ensures users are aware of any overdue requests and the importance of actioning these requests within the appropriate timescales. You will report into the Operations Support Manager and regularly collaborate with other teams within the division. How We Work As a Call Centre Operative, Corpay will set you up for success by providing: Assigned workspace in the Meriden office Company-issued equipment Formal, hands-on training Role Responsibilities Understanding of all Service Booking and VOR Processes and be familiar with key system benefits. Making outbound calls to customers and advise them of overdue responses. Being capable of talking a user through the process of accepting, declining and offering alternates dates to Booking Requests as to educate them to do it themselves. Being capable of talking users into responding to VOR requests. Being familiar with chase process and ensure that Booking Chase Procedures are adhered to at all times. Recording calls and chase details within the 1link Product Support system. Ensuring the set targets for calls made and bookings/VOR's actioned are adhered to. Escalating to Network Support any issues that prevents users from actioning Booking/VOR Requests. Liaising with second line support as necessary whilst an escalated fault is being fixed. Providing customers with updates to faults they have reported to you, and that you own, in a timely and agreed manner. Updating Service Centre details should you be notified of any changes during a call. These include telephone and email details. Qualifications & Skills Prior experience within a customer service role with excellent telephone manner. A customer focused individual with a confident and outgoing personality. A professional and disciplined approach to their individual performance and that of the Network Support team. An ability to organise and prioritise work loads using the systems and processes provided. An ability to handle repetitive work with a consistent level of enthusiasm and vigour. The ability to manage negative reactions to the chase process Computer literate, able to work new systems with ease. Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Ability to earn commission based on targets Career Progression About Corpay About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.Learn more about Corpay: Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. About UsFast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Sep 24, 2026
Full time
Call Centre OperativeAnsøglocations: Meridentime type: Full timeposted on: Slået op for 5 dage sidenjob requisition id: R09131 Your role What you'll be doing What We Need Corpay is currently looking to hire a Call Centre Operative on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will provide outbound telephone support to Service Centre users of 1link Service Network who have overdue Service Booking Requests and overdue Vehicle Off Road (VOR) Requests. The process is designed provide a telephone reminder service that ensures users are aware of any overdue requests and the importance of actioning these requests within the appropriate timescales. You will report into the Operations Support Manager and regularly collaborate with other teams within the division. How We Work As a Call Centre Operative, Corpay will set you up for success by providing: Assigned workspace in the Meriden office Company-issued equipment Formal, hands-on training Role Responsibilities Understanding of all Service Booking and VOR Processes and be familiar with key system benefits. Making outbound calls to customers and advise them of overdue responses. Being capable of talking a user through the process of accepting, declining and offering alternates dates to Booking Requests as to educate them to do it themselves. Being capable of talking users into responding to VOR requests. Being familiar with chase process and ensure that Booking Chase Procedures are adhered to at all times. Recording calls and chase details within the 1link Product Support system. Ensuring the set targets for calls made and bookings/VOR's actioned are adhered to. Escalating to Network Support any issues that prevents users from actioning Booking/VOR Requests. Liaising with second line support as necessary whilst an escalated fault is being fixed. Providing customers with updates to faults they have reported to you, and that you own, in a timely and agreed manner. Updating Service Centre details should you be notified of any changes during a call. These include telephone and email details. Qualifications & Skills Prior experience within a customer service role with excellent telephone manner. A customer focused individual with a confident and outgoing personality. A professional and disciplined approach to their individual performance and that of the Network Support team. An ability to organise and prioritise work loads using the systems and processes provided. An ability to handle repetitive work with a consistent level of enthusiasm and vigour. The ability to manage negative reactions to the chase process Computer literate, able to work new systems with ease. Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Ability to earn commission based on targets Career Progression About Corpay About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.Learn more about Corpay: Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. About UsFast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Your role What you'll be doing What We Need Corpay is currently looking to hire a Product Manager within our Corpay Cross-Border division. This position falls under our product and technology function and located in London. In this role, you will help shape and deliver products that connect clients' payment and account information with the systems they use to run their businesses. You will own the ERP integrations product area within Corpay's broader connectivity strategy, helping to automate financial workflows, reduce manual effort and improve overall client experience. You will report directly to Product Manager Lead and work across Corpay Cross-Border, collaborating with Product, Engineering, Design, Sales, Operations, Compliance and other key stakeholders. How We Work Company-issued equipment Formal onboarding and product training Access to cross-functional product, engineering and commercial teams The opportunity to work on scalable integration solutions across Corpay global client base Role Responsibilities Owning the roadmap, priorities and outcomes for Corpay ERP and accounting-platform integrations Developing a strong understanding of user needs, market trends and commercial opportunities Prioritizing platforms and use cases based on customer value, commercial impact and delivery complexity Translating business requirements into clear product requirements and working with Engineering and Design through delivery Managing relationships and delivery activity with external integration partners Coordinating stakeholders, dependencies, product launches and migration activity Defining and monitoring success measures, using performance data and feedback to drive continuous improvement Communicating progress, risks and outcomes to senior stakeholders and the wider business Qualifications & Skills 4+ years' of experience in product management or a related product or technology role Experience managing products through discovery, prioritization, delivery and continuous improvement Strong analytical and problem-solving skills, with the ability to simplify complex requirements Experience working with Engineering teams and a good understanding of APIs, integration and data flows Strong communication and stakeholder-management skills Commercial awareness and confidence using evidence to prioritise opportunities A collaborative, proactive and accountable approach to delivering high-quality outcomes Nice to Have Experience with ERP, accounting platform or accounts-payable integrations Knowledge of platforms such as NetSuite, Microsoft Dynamics, Sage or Xero Experience working with third-party technology partners Experience in payments, financial services or another regulated industry Benefits and Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre employment screening conducted by an authorized third party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Learn more about Corpay: Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Sep 17, 2026
Full time
Your role What you'll be doing What We Need Corpay is currently looking to hire a Product Manager within our Corpay Cross-Border division. This position falls under our product and technology function and located in London. In this role, you will help shape and deliver products that connect clients' payment and account information with the systems they use to run their businesses. You will own the ERP integrations product area within Corpay's broader connectivity strategy, helping to automate financial workflows, reduce manual effort and improve overall client experience. You will report directly to Product Manager Lead and work across Corpay Cross-Border, collaborating with Product, Engineering, Design, Sales, Operations, Compliance and other key stakeholders. How We Work Company-issued equipment Formal onboarding and product training Access to cross-functional product, engineering and commercial teams The opportunity to work on scalable integration solutions across Corpay global client base Role Responsibilities Owning the roadmap, priorities and outcomes for Corpay ERP and accounting-platform integrations Developing a strong understanding of user needs, market trends and commercial opportunities Prioritizing platforms and use cases based on customer value, commercial impact and delivery complexity Translating business requirements into clear product requirements and working with Engineering and Design through delivery Managing relationships and delivery activity with external integration partners Coordinating stakeholders, dependencies, product launches and migration activity Defining and monitoring success measures, using performance data and feedback to drive continuous improvement Communicating progress, risks and outcomes to senior stakeholders and the wider business Qualifications & Skills 4+ years' of experience in product management or a related product or technology role Experience managing products through discovery, prioritization, delivery and continuous improvement Strong analytical and problem-solving skills, with the ability to simplify complex requirements Experience working with Engineering teams and a good understanding of APIs, integration and data flows Strong communication and stakeholder-management skills Commercial awareness and confidence using evidence to prioritise opportunities A collaborative, proactive and accountable approach to delivering high-quality outcomes Nice to Have Experience with ERP, accounting platform or accounts-payable integrations Knowledge of platforms such as NetSuite, Microsoft Dynamics, Sage or Xero Experience working with third-party technology partners Experience in payments, financial services or another regulated industry Benefits and Perks 25 days per annum + 8 bank holidays Option to buy or sell up to 5 days annually during the benefits enrollment window Employee contribution of 3% matched with 5% from Corpay Provided by Vitality with no excess (Corpay covers £250 excess) Access to flexible discounts, supermarket savings, and more Complimentary access to thousands of online courses Volunteering days and engagement in fun company-wide contests and initiatives About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre employment screening conducted by an authorized third party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Learn more about Corpay: Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.
Corpay seeks a Product Manager for the Cross-Border division in London to shape and deliver ERP and accounting-platform integrations, driving automation of financial workflows and improved client experience. You will own the ERP integrations product area, collaborating with Product, Engineering, Design, Sales, Operations and Compliance to translate business requirements into actionable delivery plans and manage external integration partners.
Sep 17, 2026
Full time
Corpay seeks a Product Manager for the Cross-Border division in London to shape and deliver ERP and accounting-platform integrations, driving automation of financial workflows and improved client experience. You will own the ERP integrations product area, collaborating with Product, Engineering, Design, Sales, Operations and Compliance to translate business requirements into actionable delivery plans and manage external integration partners.