CLAREMONT PROJECT (ISLINGTON)
Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential? About us Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter. We do this through: A vibrant programme of free and low-cost classes and activities Over 100 special events, concerts and parties each year A low-cost psychotherapy service A social prescription service offering personalised support to vulnerable adults Facilitating financial support for those in hardship With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them. About the role The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont's financial strength and sustainability. The purpose of the role is to increase Claremont's income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people. By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end. Key relationships: CEO Buildings and Facilities Manager External hirers and prospective hirers Tenants and prospective tenants Individual givers Key Responsibilities 1. Business Development, Marketing and Promotion Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms. Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth. Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature. Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process. Monitor booking trends and recommend new opportunities to maximise bookings and income. 2. Customer Engagement and Venue Hire Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire. Welcome new hirers, deliver customer inductions and support them throughout the booking process. Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings. Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants. Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer. 3. Fundraising and Individual Giving Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities. Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant. Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools. Support the development of Claremont's legacy giving programme and wider fundraising initiatives. 4. Operational Support Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre. Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries. Assist with setting up and packing away rooms and equipment for activities and events when required. Support the successful delivery of centre events and activities, working flexibly to meet operational needs. Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives. Person Specification With energy, passion, and entrepreneurial flair, you'll be looking to take the next step and build your skills as in business development and fundraising professional. Essential Criteria Experience Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector. Experience of promoting services or venues and achieving measurable improvements in customer engagement and income. Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders. Experience of organising projects from planning through to delivery. Experience of using digital tools and technology to promote services or support customers. Knowledge Understanding of marketing and business development principles. Understanding of the importance of excellent customer experience and relationship management. Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas. Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing. Skills and Abilities Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Ability to identify opportunities to increase income and improve services. Strong written communication skills, with the ability to produce engaging promotional content and correspondence. Ability to work independently, take initiative and solve problems creatively. Ability to analyse information, monitor performance and make recommendations for improvement. Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required. Personal Attributes Enthusiastic, proactive and self-motivated. Friendly, approachable and committed to delivering excellent customer service. Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working. Collaborative team player who is equally comfortable working independently. Adaptable and resilient, with a positive, can-do attitude. Committed to the values and mission of Claremont. Desirable Criteria Experience Experience of working in a charity or community organisation. Experience of venue hire, hospitality, property lettings or facilities management. Experience of fundraising, donor engagement or administering Gift Aid. Experience of managing partnerships or developing new business opportunities. Knowledge Understanding of legacy fundraising, individual giving and Gift Aid. Knowledge of local community organisations, businesses and networks. Qualifications A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience. This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont's work. To apply, please send a CV and covering letter to . Deadline for applications: 5pm on Monday 28th September Interviews: Thursday 8th and Friday 9th October
Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential? About us Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter. We do this through: A vibrant programme of free and low-cost classes and activities Over 100 special events, concerts and parties each year A low-cost psychotherapy service A social prescription service offering personalised support to vulnerable adults Facilitating financial support for those in hardship With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them. About the role The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont's financial strength and sustainability. The purpose of the role is to increase Claremont's income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people. By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end. Key relationships: CEO Buildings and Facilities Manager External hirers and prospective hirers Tenants and prospective tenants Individual givers Key Responsibilities 1. Business Development, Marketing and Promotion Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms. Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth. Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature. Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process. Monitor booking trends and recommend new opportunities to maximise bookings and income. 2. Customer Engagement and Venue Hire Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire. Welcome new hirers, deliver customer inductions and support them throughout the booking process. Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings. Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants. Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer. 3. Fundraising and Individual Giving Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities. Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant. Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools. Support the development of Claremont's legacy giving programme and wider fundraising initiatives. 4. Operational Support Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre. Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries. Assist with setting up and packing away rooms and equipment for activities and events when required. Support the successful delivery of centre events and activities, working flexibly to meet operational needs. Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives. Person Specification With energy, passion, and entrepreneurial flair, you'll be looking to take the next step and build your skills as in business development and fundraising professional. Essential Criteria Experience Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector. Experience of promoting services or venues and achieving measurable improvements in customer engagement and income. Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders. Experience of organising projects from planning through to delivery. Experience of using digital tools and technology to promote services or support customers. Knowledge Understanding of marketing and business development principles. Understanding of the importance of excellent customer experience and relationship management. Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas. Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing. Skills and Abilities Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Ability to identify opportunities to increase income and improve services. Strong written communication skills, with the ability to produce engaging promotional content and correspondence. Ability to work independently, take initiative and solve problems creatively. Ability to analyse information, monitor performance and make recommendations for improvement. Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required. Personal Attributes Enthusiastic, proactive and self-motivated. Friendly, approachable and committed to delivering excellent customer service. Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working. Collaborative team player who is equally comfortable working independently. Adaptable and resilient, with a positive, can-do attitude. Committed to the values and mission of Claremont. Desirable Criteria Experience Experience of working in a charity or community organisation. Experience of venue hire, hospitality, property lettings or facilities management. Experience of fundraising, donor engagement or administering Gift Aid. Experience of managing partnerships or developing new business opportunities. Knowledge Understanding of legacy fundraising, individual giving and Gift Aid. Knowledge of local community organisations, businesses and networks. Qualifications A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience. This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont's work. To apply, please send a CV and covering letter to . Deadline for applications: 5pm on Monday 28th September Interviews: Thursday 8th and Friday 9th October
CLAREMONT PROJECT (ISLINGTON)
Treasurer Trustee Are you passionate about improving health and wellbeing outcomes, especially for older people? Do you value the "magic dust" of real human relationships? Claremont Project is a mental health, arts and wellbeing charity based in Angel, Islington. We are seeking a Treasurer Trustee to strengthen our charity as we step into our next chapter. About us Claremont has been around since 1819 and serves mostly older people through a powerful blend of social prescribing, low-cost psychotherapy and a programme of arts and wellbeing activities. Claremont is a place of innovation and creativity, underpinned by a Relational Approach which emphasises real listening, self-awareness and an awareness of how we are being in relation to other people. We were the UK's first Wellbeing Centre long before the term was ubiquitous; and in the 1920s and 30s we ran programmes that became models for the Welfare State. At our beautiful and well-loved building at 24-27 White Lion Street, we nurture a vibrant, inclusive community, underpinned by our conviction that everybody matters. About the role The Treasurer is a key member of the Board of Trustees, helping to ensure Claremont's financial health, sustainability and good governance. Working closely with the Chair, CEO and bookkeeper, the Treasurer supports the Board in overseeing the charity's financial affairs and ensuring appropriate financial stewardship. The Treasurer will: Support the Board in fulfilling its financial governance responsibilities. Help ensure that effective financial controls and reporting systems are in place. Provide oversight and constructive challenge regarding budgets, forecasts and financial planning. Assist the Board in understanding Claremont's financial position and long-term sustainability. Support compliance with Charity Commission and Companies House financial requirements. Chair or participate in finance-related committee meetings where appropriate. Contribute strategically to the future development of the organisation. As set out by the Charity Commission, Trustees at Claremont are collectively responsible for: Advancing the charitable purposes of Claremont and ensuring we carry out our purposes for public benefit. Ensuring Claremont complies with its governing document and the law. Acting in Claremont's best interests. Managing Claremont's resources responsibly. Acting with reasonable care and skill. Ensuring that Claremont is accountable as a charity. Who we are looking for We are seeking someone who: Has financial expertise, accountancy qualifications and/or senior financial management experience. Understands governance and financial oversight within charities or not-for-profits. Can think strategically and communicate financial information clearly to non-financial colleagues. Shares Claremont's mission, values and relational approach. Brings warmth, emotional intelligence and collaborative working. Experience in one or more of the following areas would also be valuable: Charity finance and fundraising Property or buildings management Income generation and lettings Alongside technical expertise, we are looking for a certain "Claremontiness" - aspirational and personal qualities that embody a genuine relational approach to life. Time commitment Quarterly Board meetings (held in the evenings), plus preparation, emails and committee work. Equality, diversity and inclusion Claremont is a community where people from all backgrounds are loved and wanted, and which is diverse in terms of characteristics like race and ethnicity, gender, disability and socioeconomic status. We seek to ensure that our Board represents the people we serve and welcome applications from candidates coming from backgrounds that have historically been underrepresented on charity boards. Deadline for applications: Wednesday 30th September Please note: You must be 18 or over and must not be disqualified from acting as a Trustee. Trustees are required to declare any conflict of interest while carrying out their duties. This is a voluntary position, but reasonable expenses are reimbursed.
Treasurer Trustee Are you passionate about improving health and wellbeing outcomes, especially for older people? Do you value the "magic dust" of real human relationships? Claremont Project is a mental health, arts and wellbeing charity based in Angel, Islington. We are seeking a Treasurer Trustee to strengthen our charity as we step into our next chapter. About us Claremont has been around since 1819 and serves mostly older people through a powerful blend of social prescribing, low-cost psychotherapy and a programme of arts and wellbeing activities. Claremont is a place of innovation and creativity, underpinned by a Relational Approach which emphasises real listening, self-awareness and an awareness of how we are being in relation to other people. We were the UK's first Wellbeing Centre long before the term was ubiquitous; and in the 1920s and 30s we ran programmes that became models for the Welfare State. At our beautiful and well-loved building at 24-27 White Lion Street, we nurture a vibrant, inclusive community, underpinned by our conviction that everybody matters. About the role The Treasurer is a key member of the Board of Trustees, helping to ensure Claremont's financial health, sustainability and good governance. Working closely with the Chair, CEO and bookkeeper, the Treasurer supports the Board in overseeing the charity's financial affairs and ensuring appropriate financial stewardship. The Treasurer will: Support the Board in fulfilling its financial governance responsibilities. Help ensure that effective financial controls and reporting systems are in place. Provide oversight and constructive challenge regarding budgets, forecasts and financial planning. Assist the Board in understanding Claremont's financial position and long-term sustainability. Support compliance with Charity Commission and Companies House financial requirements. Chair or participate in finance-related committee meetings where appropriate. Contribute strategically to the future development of the organisation. As set out by the Charity Commission, Trustees at Claremont are collectively responsible for: Advancing the charitable purposes of Claremont and ensuring we carry out our purposes for public benefit. Ensuring Claremont complies with its governing document and the law. Acting in Claremont's best interests. Managing Claremont's resources responsibly. Acting with reasonable care and skill. Ensuring that Claremont is accountable as a charity. Who we are looking for We are seeking someone who: Has financial expertise, accountancy qualifications and/or senior financial management experience. Understands governance and financial oversight within charities or not-for-profits. Can think strategically and communicate financial information clearly to non-financial colleagues. Shares Claremont's mission, values and relational approach. Brings warmth, emotional intelligence and collaborative working. Experience in one or more of the following areas would also be valuable: Charity finance and fundraising Property or buildings management Income generation and lettings Alongside technical expertise, we are looking for a certain "Claremontiness" - aspirational and personal qualities that embody a genuine relational approach to life. Time commitment Quarterly Board meetings (held in the evenings), plus preparation, emails and committee work. Equality, diversity and inclusion Claremont is a community where people from all backgrounds are loved and wanted, and which is diverse in terms of characteristics like race and ethnicity, gender, disability and socioeconomic status. We seek to ensure that our Board represents the people we serve and welcome applications from candidates coming from backgrounds that have historically been underrepresented on charity boards. Deadline for applications: Wednesday 30th September Please note: You must be 18 or over and must not be disqualified from acting as a Trustee. Trustees are required to declare any conflict of interest while carrying out their duties. This is a voluntary position, but reasonable expenses are reimbursed.