HF
Senior Scrum Master - Agile Delivery Manager Remote Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking for an experienced and delivery-focused Senior Scrum Master / Agile Delivery Manager to lead a multidisciplinary Agile team delivering change across the Clio Operate platform. This is not a traditional Scrum Master role focused solely on facilitating Agile ceremonies. We need someone who will take real accountability for delivery, creating an environment where the team can perform effectively while ensuring commitments, risks, dependencies and blockers are actively managed. You will be expected to understand what the team has committed to, whether delivery is on track and, critically, why it is not progressing when expected. You will challenge constructively, remove obstacles, drive issues through to resolution and escalate where intervention is required. The successful candidate will combine strong Scrum Master capabilities with many of the responsibilities of an Agile Delivery Manager, providing the leadership, structure, transparency and momentum needed to help the team consistently get things done. What you'll be doing • Take accountability for the team's delivery against agreed Sprint, PI and wider programme commitments. • Maintain a clear understanding of delivery progress, priorities, dependencies, risks and blockers. • Identify when delivery is falling behind and proactively establish the underlying cause. • Constructively challenge the team where progress, ownership or pace is below expectations. • Drive blockers and impediments through to resolution rather than simply recording or reporting them. • Escalate issues quickly and appropriately where resolution sits outside the team's control. • Work closely with Product Owners, engineering, testing, business SMEs and other delivery teams to resolve cross-team dependencies. • Maintain a strong focus on outcomes and completed work, not simply activity or ceremony. Agile & Scrum Leadership • Lead and continuously improve the team's Agile delivery practices. • Facilitate effective Sprint Planning, Daily Scrums, Refinement, Sprint Reviews and Retrospectives. • Ensure Sprint Goals are meaningful, understood and actively managed throughout the Sprint. • Lead effective PI Planning and delivery against committed PI Objectives. • Drive high standards around Definition of Ready, Definition of Done, estimation, capacity planning and backlog readiness. • Use retrospectives and delivery data to identify improvements and ensure agreed actions translate into measurable change. • Promote accountability and ownership within the team rather becoming the team's task manager. Delivery Management • Maintain a clear delivery plan and understand whether upcoming milestones and commitments • remain achievable. • Proactively manage risks, issues, assumptions, dependencies and delivery constraints. • Coordinate dependencies across teams and workstreams. • Ensure emerging delivery risks are identified early rather than becoming last-minute surprises. • Work with the Product Owner to ensure the team has sufficient prioritised, refined and delivery-ready work. • Balance Agile principles with the practical realities of delivery within a complex enterprise programme. Metrics, Reporting & Governance • Own accurate and transparent reporting of team delivery performance. • Use delivery metrics to understand performance and support evidence-based conclusions. • Translate detailed delivery information into clear executive messages covering progress, confidence, risks, impact and required decisions. • Ensure reporting provides an honest view of delivery health rather than simply reporting that activity is taking place. What do I need? • Significant experience as a Scrum Master and/or Delivery Manager within technology environments. • Strong practical knowledge of Scrum, Agile and preferably SAFe. • Experience leading multidisciplinary teams including developers, testers, analysts, platform specialists and Product Owners. • An understanding of software delivery and the SDLC. • Experience managing delivery risks, dependencies, blockers and competing priorities. • Strong delivery reporting and analytical capability. • Experience using Jira or comparable Agile delivery tooling. • The ability to interpret delivery metrics and turn data into meaningful management insight. • Experience producing reporting for senior leadership and governance boards. • Strong stakeholder management and communication skills. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: • 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme • Life Insurance & Income Protection • Private Medical Insurance & Healthcare Cash Plan • Employee Assistance Programme & Digital GP services • Pension Scheme • Electric Car Scheme • Enhanced Maternity, Paternity & Adoption Leave • Hybrid & Flexible Working Options • Discounted Gym Membership & Employee Discount Hub • Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you!
Senior Scrum Master - Agile Delivery Manager Remote Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking for an experienced and delivery-focused Senior Scrum Master / Agile Delivery Manager to lead a multidisciplinary Agile team delivering change across the Clio Operate platform. This is not a traditional Scrum Master role focused solely on facilitating Agile ceremonies. We need someone who will take real accountability for delivery, creating an environment where the team can perform effectively while ensuring commitments, risks, dependencies and blockers are actively managed. You will be expected to understand what the team has committed to, whether delivery is on track and, critically, why it is not progressing when expected. You will challenge constructively, remove obstacles, drive issues through to resolution and escalate where intervention is required. The successful candidate will combine strong Scrum Master capabilities with many of the responsibilities of an Agile Delivery Manager, providing the leadership, structure, transparency and momentum needed to help the team consistently get things done. What you'll be doing • Take accountability for the team's delivery against agreed Sprint, PI and wider programme commitments. • Maintain a clear understanding of delivery progress, priorities, dependencies, risks and blockers. • Identify when delivery is falling behind and proactively establish the underlying cause. • Constructively challenge the team where progress, ownership or pace is below expectations. • Drive blockers and impediments through to resolution rather than simply recording or reporting them. • Escalate issues quickly and appropriately where resolution sits outside the team's control. • Work closely with Product Owners, engineering, testing, business SMEs and other delivery teams to resolve cross-team dependencies. • Maintain a strong focus on outcomes and completed work, not simply activity or ceremony. Agile & Scrum Leadership • Lead and continuously improve the team's Agile delivery practices. • Facilitate effective Sprint Planning, Daily Scrums, Refinement, Sprint Reviews and Retrospectives. • Ensure Sprint Goals are meaningful, understood and actively managed throughout the Sprint. • Lead effective PI Planning and delivery against committed PI Objectives. • Drive high standards around Definition of Ready, Definition of Done, estimation, capacity planning and backlog readiness. • Use retrospectives and delivery data to identify improvements and ensure agreed actions translate into measurable change. • Promote accountability and ownership within the team rather becoming the team's task manager. Delivery Management • Maintain a clear delivery plan and understand whether upcoming milestones and commitments • remain achievable. • Proactively manage risks, issues, assumptions, dependencies and delivery constraints. • Coordinate dependencies across teams and workstreams. • Ensure emerging delivery risks are identified early rather than becoming last-minute surprises. • Work with the Product Owner to ensure the team has sufficient prioritised, refined and delivery-ready work. • Balance Agile principles with the practical realities of delivery within a complex enterprise programme. Metrics, Reporting & Governance • Own accurate and transparent reporting of team delivery performance. • Use delivery metrics to understand performance and support evidence-based conclusions. • Translate detailed delivery information into clear executive messages covering progress, confidence, risks, impact and required decisions. • Ensure reporting provides an honest view of delivery health rather than simply reporting that activity is taking place. What do I need? • Significant experience as a Scrum Master and/or Delivery Manager within technology environments. • Strong practical knowledge of Scrum, Agile and preferably SAFe. • Experience leading multidisciplinary teams including developers, testers, analysts, platform specialists and Product Owners. • An understanding of software delivery and the SDLC. • Experience managing delivery risks, dependencies, blockers and competing priorities. • Strong delivery reporting and analytical capability. • Experience using Jira or comparable Agile delivery tooling. • The ability to interpret delivery metrics and turn data into meaningful management insight. • Experience producing reporting for senior leadership and governance boards. • Strong stakeholder management and communication skills. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: • 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme • Life Insurance & Income Protection • Private Medical Insurance & Healthcare Cash Plan • Employee Assistance Programme & Digital GP services • Pension Scheme • Electric Car Scheme • Enhanced Maternity, Paternity & Adoption Leave • Hybrid & Flexible Working Options • Discounted Gym Membership & Employee Discount Hub • Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you!
HF
Litigation Executive - Recoveries Department Onsite - Media City, Salford Quays (Manchester) Permanent Following a Road Traffic Accident, HF's recoveries team are instructed by insurance companies to determine liability and then recover uninsured losses and insurer's outlay from third parties. HF has been undertaking recoveries work for clients for a number of years and the team have a great reputation due to their specialist industry experience securing many millions of pounds per annum for clients We know it's you who makes the difference. Paralegal, Litigation Executive, File Handler, Legal Negotiator, Legal Support, Legal Admin, Legal Advisor, Litigation Support, Litigation Paralegal, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success. So, if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. If you want to move your career onto your next level, then please read on. HF Recoveries are recruiting for a Litigation Executive, and we can offer you a long and rewarding career in Litigation. HF Recoveries are renowned for our claimant work, but did you know we also manage defendant files too, from small claims track, to fast track, and onto Intermediate track up to high value multi track work. We are looking for talented people to help our impressive list of client insurers. If you are confident, you can support our Clients and their Policyholders through the litigation process to recover their outstanding outlay and uninsured losses, then we'd like to hear from you. We can help you kick start your legal career by training you in all aspects of RTA Recoveries litigation, and if you have legal experience, we can help you to develop and hone your Litigation expertise. No matter what stage your career is at, we can offer you outstanding opportunities and training. No day is the same in HF Recoveries, our Litigation Executives are legal experts, who have a keen sense of commercial awareness, present the facts, the law, and have a track record of successfully negotiating great outcomes for our Clients and Policyholders, in a reasoned and persuasive manner. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy being flexible and creative when it comes to tackling new litigation challenges, then we would like to hear from you. What you'll be doing Drafting court documents, proceedings and applications Manage a litigated caseload Obtain and draft witness statements Review third party evidence Instruct Counsel Manage client expectations Resolution of liability disputes Resolution of Quantum disputes Issuing County Court proceedings Adhere to Court directions and deadlines Take initiative to suggest ideas for improvements and understand the value of different working ideas Work to set priorities, create clear plans and manage all work to meet the needs of the client What do I need? This opportunity would suit an ambitious individual looking to take the next step in their legal career. We are seeking someone with a can-do attitude, a desire to learn and grow, and the determination to demonstrate their potential and make a real impact. Previous experience within a similar role handling a case load.- Desirable A knowledge or experience of RTA liability - Desirable Previous experience working within the insurance sector - Desirable Experience of working in a fast paced environment. - Desirable. Ability to interpret and input data accurately and efficiently. - Essential Ability to demonstrate initiative. - Essential Professional and confident telephone manner - Essential Personal Attributes: Enthusiastic and self-motivated individual with a desire to achieve and exceed targets. Ability to work and thrive in a busy environment working well under pressure. High levels of attention to detail. Strong work ethic and a committed team player. What's in it for you? Quite A Lot Really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your 6 months' probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people and here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with long service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme HF Discount Hub Free Parking Who are we? We know it's you the person that counts HF is one of the UK's leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire. Over the past 5 years, HF has expanded rapidly, significantly investing in it's people and adding commercial services to our traditional insurance client base. We are an ambitious , independent, national law firm which genuinely does things differently with a forward thinking innovative approach that's built around our clients' needs - not our own! Sounds great? What next? If you are ready to apply, press the button is below and we look forward to hearing from you. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note you will have to complete your induction, onboarding and 6 months training from our Media City office in Manchester.
Litigation Executive - Recoveries Department Onsite - Media City, Salford Quays (Manchester) Permanent Following a Road Traffic Accident, HF's recoveries team are instructed by insurance companies to determine liability and then recover uninsured losses and insurer's outlay from third parties. HF has been undertaking recoveries work for clients for a number of years and the team have a great reputation due to their specialist industry experience securing many millions of pounds per annum for clients We know it's you who makes the difference. Paralegal, Litigation Executive, File Handler, Legal Negotiator, Legal Support, Legal Admin, Legal Advisor, Litigation Support, Litigation Paralegal, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success. So, if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. If you want to move your career onto your next level, then please read on. HF Recoveries are recruiting for a Litigation Executive, and we can offer you a long and rewarding career in Litigation. HF Recoveries are renowned for our claimant work, but did you know we also manage defendant files too, from small claims track, to fast track, and onto Intermediate track up to high value multi track work. We are looking for talented people to help our impressive list of client insurers. If you are confident, you can support our Clients and their Policyholders through the litigation process to recover their outstanding outlay and uninsured losses, then we'd like to hear from you. We can help you kick start your legal career by training you in all aspects of RTA Recoveries litigation, and if you have legal experience, we can help you to develop and hone your Litigation expertise. No matter what stage your career is at, we can offer you outstanding opportunities and training. No day is the same in HF Recoveries, our Litigation Executives are legal experts, who have a keen sense of commercial awareness, present the facts, the law, and have a track record of successfully negotiating great outcomes for our Clients and Policyholders, in a reasoned and persuasive manner. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy being flexible and creative when it comes to tackling new litigation challenges, then we would like to hear from you. What you'll be doing Drafting court documents, proceedings and applications Manage a litigated caseload Obtain and draft witness statements Review third party evidence Instruct Counsel Manage client expectations Resolution of liability disputes Resolution of Quantum disputes Issuing County Court proceedings Adhere to Court directions and deadlines Take initiative to suggest ideas for improvements and understand the value of different working ideas Work to set priorities, create clear plans and manage all work to meet the needs of the client What do I need? This opportunity would suit an ambitious individual looking to take the next step in their legal career. We are seeking someone with a can-do attitude, a desire to learn and grow, and the determination to demonstrate their potential and make a real impact. Previous experience within a similar role handling a case load.- Desirable A knowledge or experience of RTA liability - Desirable Previous experience working within the insurance sector - Desirable Experience of working in a fast paced environment. - Desirable. Ability to interpret and input data accurately and efficiently. - Essential Ability to demonstrate initiative. - Essential Professional and confident telephone manner - Essential Personal Attributes: Enthusiastic and self-motivated individual with a desire to achieve and exceed targets. Ability to work and thrive in a busy environment working well under pressure. High levels of attention to detail. Strong work ethic and a committed team player. What's in it for you? Quite A Lot Really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your 6 months' probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people and here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with long service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme HF Discount Hub Free Parking Who are we? We know it's you the person that counts HF is one of the UK's leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire. Over the past 5 years, HF has expanded rapidly, significantly investing in it's people and adding commercial services to our traditional insurance client base. We are an ambitious , independent, national law firm which genuinely does things differently with a forward thinking innovative approach that's built around our clients' needs - not our own! Sounds great? What next? If you are ready to apply, press the button is below and we look forward to hearing from you. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note you will have to complete your induction, onboarding and 6 months training from our Media City office in Manchester.
