United Infrastructure Group

United Infrastructure is seeking a Contracts Manager (Repairs & Maintenance) to lead delivery of social housing repair and maintenance contracts from our Thame site. You will oversee operational teams, ensure performance against budgets, and safeguard client and resident relationships. Ideal candidates will have proven contracts management experience in social housing, strong financial control skills, and a full UK driving licence. SMSTS and CSCS are desirable. Competitive benefits offered.

Senior Resident Liaison OfficerApplylocations: Social\_Infrastructure\_Dartfordtime type: Full timeposted on: Posted Todayjob requisition id: JR101202United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.Seeking experienced senior RLO, our RLO looking for progression with proven track record for delivering planned works to occupied properties. Experience with leaseholders and previous kitchen and bathroom experience. Demonstrate experience in leadership or mentoring, good written and verbal communication.Successful candidate will be leading a team of up to 12 RLOs in their daily duties, carrying out regular site visits to monitor and provide guidance to ensure all company procedures are implemented and drive excellence with customer service. Lead on complaints to seek resolution within our agreed timeframe, monitor KPIs, provide client reports, build strong client relationships with their internal liaison and complaints team. Organise resident open days / meet the contractor days were neededJoin us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.

United Infrastructure in Manchester seeks an experienced Lead Quantity Surveyor to own the retrofit stream under a Guinness Partnership contract. You will manage CVR, cost plans, and procurement, leading a commercial team to deliver value across SHDF-funded retrofit projects. Based in Manchester, you will report to the Commercial lead, drive cost certainty, and collaborate with design, construction and operational teams to exceed financial targets.

Site ManagerApplylocations: PiLON\_Lydden\_Road: PiLON - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR101038At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. As part of the United Infrastructure group, we specialise in planned maintenance and refurbishments within the social housing sector, and we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.• To maintain the company's required Health & Safety procedures/ initiatives including PPE, site Inductions, Management of Method Statements/Risk Assessments, CSCS cards, compliance with specification, compliance with materials/ workmanship schedules, subcontractor code of conduct • Supervise, motivate and manage all site-based operatives, overseeing all aspects of their work, to include; carrying out safety inductions; tool box talks; controlling quality of work; ensuring method statement and order fulfilment; cleanliness & tidiness; the use of tools, waste reduction; use of personal protection equipment/wear • Maintain comprehensive and accurate records of own activity related to projects on PiLLAR to enable traceability • Reporting & record with accuracy the work progress from site using PiLLAR (if applicable) • Check that all materials used, including those used by sub-contractors, are compliant with technical and quality specifications • Work closely with the Project/Contracts Manager to plan the project effectively, by ensuring that the project requirements, specification, design drawings, health and safety proposals are all read, understood and agreed, and that a project programme is in place • Liaise with site teams and client representatives where difficult circumstances are observed such as vulnerable residents or fuel poverty • Have regular contact with customers through the duration of the works, maintaining records or visits and any activity resulting from the contact • Ensure that all residents have full service provisions at the end of the day • Be aware of the work area, resident homes and neighbourhood and follow company guidelines and policy to ensure safety and safeguarding for self, staff and members of the public • Escalate any health and safety concerns or incident to the H&S manager as soon as practically and safe to do so • Where applicable, utilise the PiLON tablets and Pi LON 360 ensuring that they are used effectively in line with company process and procedures • Be punctual for working hours and attending meetings allowing sufficient time to arrive in a timely and professional manner.

PiLON, part of United Infrastructure Group, is seeking a proactive Site Manager to lead on-site teams for social housing refurbishments in London. You will drive safety, quality and progress, coordinate with the Projects team, and maintain strong client relationships while ensuring resident welfare and service provisions are maintained daily. The role requires CSCS, on-site leadership, and experience with method statements and risk assessments.

Resident Liaison OfficerApplylocations: PiLON\_Vaux\_Crescent\_PAtime type: Full timeposted on: Posted Todayjob requisition id: JR101121At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. As part of the United Infrastructure group, we specialise in planned maintenance and refurbishments within the social housing sector, and we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.Location: London, Surrey and surrounding areasPlease note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check.We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills.You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents.Your responsibilities will include: Communicate with residents to organise property visits Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines Handle complaints patiently and efficiently Keep project trackers updated in line with the program of worksDo you have what it takes? Driving licence and access to your own vehicle (essential) A customer-focused mindset Comfortable using Microsoft Office and IT systems Strong problem-solving and complaint-handling skills Excellent verbal and written communication Reliable, punctual, and well-organised Able to prioritise, multitask, and adapt to changing deadlinesDesirable qualifications but not essential: Health & Safety Awareness First Aid qualificationWhy work with us?Here are some of the brilliant benefits you could get as a Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portalA supportive culture and a great team with exceptional talent and experienceTrained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group.This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers.We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve.At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes.Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment.If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.