YOOX S.p.A.
Site Optimisation : London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17116NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world's most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.We are seeking an Optimisation Lead to join the Site Analytics team, supporting both and MR PORTER. Reporting into the Head of Site Analytics & Optimisation, this role will be responsible for identifying and validating opportunities to improve onsite performance through optimisation priorities, experimentation and AI-driven site capabilities. This role will translate behavioural and commercial insight into opportunities across search, rankings and models of PLPs and recommendations, and site features. This includes shaping a more structured experimentation approach over time, while also using impact analysis to evaluate feature changes, migrations and cutover risk. Besides a competitive salary, we can offer you: 25 days holiday per annum (plus UK bank holidays) Private medical and dental cover schemes Matched contribution pension Flexible working Staff discounts Life assurance cover Here is a breakdown of what you'll be doing: Identify and prioritise optimisation opportunities across NET-A-PORTER and MR PORTER, focusing on changes most likely to improve conversion, engagement, discovery and customer value Build a structured experimentation and optimisation framework for the sites and apps, introducing clear standards for hypothesis setting, success metrics, measurement and learning over time Translate behavioural, trading and customer insights into testable hypotheses, optimisation recommendations and requirements for new features or functionality Evaluate the impact of site changes, feature launches and migration cutovers, using structured analysis to isolate gains, losses and unintended customer impacts Support the development of an experimentation programme over time, identifying where A/B testing is appropriate and where opportunities can be validated through alternative forms of impact analysis Use Google Vertex and related tools to support ranking, recommendation and search optimisation, including model configuration, training inputs and performance evaluation Partner with Trading teams to refine ranking strategies, product visibility and onsite discovery based on customer behaviour, commercial priorities and performance signals. Work closely with User Behaviour Analysts to turn journey and product interaction insight into structured optimisation opportunities across the site experience The type of person we are looking for: Strong commercial and analytical mindset, able to connect customer behaviour, optimisation opportunities and business outcomes Experienced in building or scaling experimentation practices, with a strong understanding of test design, segmentation, measurement and statistical rigour Strong understanding of search, recommendations, ranking logic, with curiosity about how AI capabilities can improve customer experience and performance Naturally curious, with a passion for solving problems, simplifying complexity and identifying where small changes can drive meaningful commercial impact LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybrid
Site Optimisation : London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17116NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world's most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.We are seeking an Optimisation Lead to join the Site Analytics team, supporting both and MR PORTER. Reporting into the Head of Site Analytics & Optimisation, this role will be responsible for identifying and validating opportunities to improve onsite performance through optimisation priorities, experimentation and AI-driven site capabilities. This role will translate behavioural and commercial insight into opportunities across search, rankings and models of PLPs and recommendations, and site features. This includes shaping a more structured experimentation approach over time, while also using impact analysis to evaluate feature changes, migrations and cutover risk. Besides a competitive salary, we can offer you: 25 days holiday per annum (plus UK bank holidays) Private medical and dental cover schemes Matched contribution pension Flexible working Staff discounts Life assurance cover Here is a breakdown of what you'll be doing: Identify and prioritise optimisation opportunities across NET-A-PORTER and MR PORTER, focusing on changes most likely to improve conversion, engagement, discovery and customer value Build a structured experimentation and optimisation framework for the sites and apps, introducing clear standards for hypothesis setting, success metrics, measurement and learning over time Translate behavioural, trading and customer insights into testable hypotheses, optimisation recommendations and requirements for new features or functionality Evaluate the impact of site changes, feature launches and migration cutovers, using structured analysis to isolate gains, losses and unintended customer impacts Support the development of an experimentation programme over time, identifying where A/B testing is appropriate and where opportunities can be validated through alternative forms of impact analysis Use Google Vertex and related tools to support ranking, recommendation and search optimisation, including model configuration, training inputs and performance evaluation Partner with Trading teams to refine ranking strategies, product visibility and onsite discovery based on customer behaviour, commercial priorities and performance signals. Work closely with User Behaviour Analysts to turn journey and product interaction insight into structured optimisation opportunities across the site experience The type of person we are looking for: Strong commercial and analytical mindset, able to connect customer behaviour, optimisation opportunities and business outcomes Experienced in building or scaling experimentation practices, with a strong understanding of test design, segmentation, measurement and statistical rigour Strong understanding of search, recommendations, ranking logic, with curiosity about how AI capabilities can improve customer experience and performance Naturally curious, with a passion for solving problems, simplifying complexity and identifying where small changes can drive meaningful commercial impact LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybrid
YOOX S.p.A.
Head of Site : London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17221NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world's most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.To support our Site Trading Management team, we are searching for a Head of Site Trading to be based in our London - Westfield office. This role is accountable for the commercial performance of the digital storefront, leading the strategy and execution of site trading, product merchandising, catalogue optimisation and promotional delivery to maximise customer engagement and commercial performance. Reporting into the Site Trading Director and working in partnership with Buying & Merchandising, User Journey, Analytics, Marketing and Technology teams. WHAT YOU WILL DO Lead, coach and inspire the Site Trading team, developing Senior Merchandisers into strategic commercial leaders who drive innovation, accountability and continuous improvement across their departments Define and evolve the site trading strategy, ensuring product discovery, category merchandising and storytelling work together to deliver an engaging and commercially effective customer experience Own the structure of the digital storefront, including category hierarchy, product listing pages, product detail pages, filters and catalogue organisation, balancing customer shopping behaviour with commercial priorities Partner closely with Buying & Merchandising to translate trading priorities, inventory opportunities and seasonal strategies into compelling onsite experiences that maximise product visibility and performance Own the execution of all promotional activity across the site, ensuring campaigns launch accurately, on time and in line with commercial objectives Own the evolution of the digital catalogue and website experience, ensuring products are launched accurately and efficiently while maintaining catalogue integrity, taxonomy, attributes, filtering and catalogue quality to support both the customer and the wider business. Use customer behaviour, trading performance and analytics to optimise engagement, product discovery and commercial outcomes. Build strong partnerships across Buying & Merchandising, Marketing, Product and Technology, acting as the voice of onsite trading to ensure customer behaviour informs commercial decision-making. KEY METRICS YOU ARE ACCOUNTABLE FOR Commercial performance (Sales, Conversion Rate and Revenue) Customer engagement across PLPs and PDPs Product discovery effectiveness and catalogue performance Promotional execution and trading delivery Catalogue quality and onsite product availability Team performance, capability development and commercial impact WHO YOU ARE Extensive experience leading Site Trading or Digital Trading within a luxury or premium ecommerce environment. Strong commercial judgement with a deep understanding of digital merchandising, product discovery and ecommerce performance drivers. Proven experience leading and developing high-performing teams, coaching senior leaders to think strategically and take ownership. Strong understanding of customer behaviour and the ability to balance commercial objectives with an exceptional customer experience. Highly analytical, confident using data and behavioural insight to inform trading decisions and prioritisation. Excellent stakeholder management and influencing skills, with experience partnering across Buying, Merchandising, Marketing, Product, Technology and Analytics. Strong organisational and operational leadership, capable of balancing strategic initiatives with the pace of day-to-day trading. WHAT WE OFFER 25 days holiday per annum (plus UK bank holidays) Private medical and dental cover schemes Matched contribution pension Flexible working Staff discounts Life assurance cover LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybrid
Head of Site : London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-17221NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world's most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.To support our Site Trading Management team, we are searching for a Head of Site Trading to be based in our London - Westfield office. This role is accountable for the commercial performance of the digital storefront, leading the strategy and execution of site trading, product merchandising, catalogue optimisation and promotional delivery to maximise customer engagement and commercial performance. Reporting into the Site Trading Director and working in partnership with Buying & Merchandising, User Journey, Analytics, Marketing and Technology teams. WHAT YOU WILL DO Lead, coach and inspire the Site Trading team, developing Senior Merchandisers into strategic commercial leaders who drive innovation, accountability and continuous improvement across their departments Define and evolve the site trading strategy, ensuring product discovery, category merchandising and storytelling work together to deliver an engaging and commercially effective customer experience Own the structure of the digital storefront, including category hierarchy, product listing pages, product detail pages, filters and catalogue organisation, balancing customer shopping behaviour with commercial priorities Partner closely with Buying & Merchandising to translate trading priorities, inventory opportunities and seasonal strategies into compelling onsite experiences that maximise product visibility and performance Own the execution of all promotional activity across the site, ensuring campaigns launch accurately, on time and in line with commercial objectives Own the evolution of the digital catalogue and website experience, ensuring products are launched accurately and efficiently while maintaining catalogue integrity, taxonomy, attributes, filtering and catalogue quality to support both the customer and the wider business. Use customer behaviour, trading performance and analytics to optimise engagement, product discovery and commercial outcomes. Build strong partnerships across Buying & Merchandising, Marketing, Product and Technology, acting as the voice of onsite trading to ensure customer behaviour informs commercial decision-making. KEY METRICS YOU ARE ACCOUNTABLE FOR Commercial performance (Sales, Conversion Rate and Revenue) Customer engagement across PLPs and PDPs Product discovery effectiveness and catalogue performance Promotional execution and trading delivery Catalogue quality and onsite product availability Team performance, capability development and commercial impact WHO YOU ARE Extensive experience leading Site Trading or Digital Trading within a luxury or premium ecommerce environment. Strong commercial judgement with a deep understanding of digital merchandising, product discovery and ecommerce performance drivers. Proven experience leading and developing high-performing teams, coaching senior leaders to think strategically and take ownership. Strong understanding of customer behaviour and the ability to balance commercial objectives with an exceptional customer experience. Highly analytical, confident using data and behavioural insight to inform trading decisions and prioritisation. Excellent stakeholder management and influencing skills, with experience partnering across Buying, Merchandising, Marketing, Product, Technology and Analytics. Strong organisational and operational leadership, capable of balancing strategic initiatives with the pace of day-to-day trading. WHAT WE OFFER 25 days holiday per annum (plus UK bank holidays) Private medical and dental cover schemes Matched contribution pension Flexible working Staff discounts Life assurance cover LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybrid