Project People

94 job(s) at Project People

Project People
Jul 01, 2025
Contractor
HR Advisor (Associate) 05 months Glasgow - Hybrid working As HR Advisor you'll provide trusted support across a wide range of HR activities, with a special focus on vetting and onboarding processes. It's an exciting opportunity to make a meaningful impact while working in a fast-paced, people-first environment. Responsibilities: Supporting day-to-day HR operations and delivering high-quality advice and guidance to employees and managers Leading on vetting coordination-ensuring all pre-employment and compliance checks are completed in line with company policy Acting as the key point of contact for vetting queries, working closely with external partners and internal stakeholders Monitoring vetting risk and status, ensuring completion within agreed SLAs across all screening categories Helping to track and report on vetting data, including daily progress updates Contributing to wider HR projects and supporting the delivery of key people initiatives What we are looking for: Strong organisational skills and attention to detail Great interpersonal and communication skills-able to work across teams and with external partners Confidence in managing sensitive information and delivering advice with discretion Previous experience in HR, recruitment, or vetting processes is a plus To apply for the HR Advisor please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Project People Ipswich, Suffolk
Jun 27, 2025
Full time
Job Summary We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing: Provide support for cloud and local server based business critical systems and software including MES and security systems Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person/remote) for employees, including VIPs. Support onboarding/offboarding (system deployment, IT inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain door access/CCTV systems and video conferencing equipment. Participate in after-hours/Weekend support (remote or onsite). Ensure IT environments comply with company global security policies. Work with global IT teams to innovate solutions aligned with business needs. Manage asset lifecycle (inventory, audits, decommissioning). Person Specification: Required: Multilingual proficiency (e.g., Mandarin ) for global collaboration. 3+ years in enterprise IT infrastructure (Wintel/Networking). Advanced networking knowledge: Routing/switching (CCNA or equivalent). Microsoft certifications preferred (Windows Server 2012R2/2016/2019). Virtualization (VMware/Hyper-V), VoIP, video conferencing. Endpoint security (encryption/patching/2FA). Strong problem-solving, teamwork, and communication skills. Ability to work after-hours/weekends. Desired: CCNP, MCSE, or other relevant certifications. Experience with AxiomV door control systems. MES software experience.
Project People Reading, Oxfordshire
Jun 14, 2025
Full time
Legal Counsel (Property) Perm role Reading - Hybrid working MBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Established in 2007 as the industry's first network-sharing joint venture, MBNL's mission is to provide best-in-class mobile infrastructure services to EE and Three for serving their tens of millions of customers in the UK. Working at MBNL means being part of a team where you feel connected, valued and supported. The Role: The MBNL in-house legal team provides commercially focused and efficient legal solutions together with risk management support across all areas of the business from property to procurement. The team are responsible for a range of activities including delivering robust and legally sound contracts; dispute resolution and management; and supporting the wider Property & Legal function on all aspects of property acquisition, disposal and estate management. The Legal Counsel (Property) will be responsible for providing high quality, nimble and commercially focused transactional property and property litigation support in relation to ongoing management of a network in excess of 20,000 sites. What you will do: Advise the business on general litigation/property/telecoms issues and general estate management queries Analyse legal rights and provide strategic commercially focused advice and/or negotiating (where applicable) with the Site Providers and/or their solicitor Deliver excellent legal solutions on target and to budget ensuring external legal spend is effective and efficient Manage external lawyers appointed by MBNL to include approving documentation and ensuring that the external lawyers deliver: (a) to agreed strategy, standards and service levels; (b) within defined timescales; (c) to budget; and (d) with added value, and provide reporting / management information as required by MBNL Assist with establishing and constantly improving effective and efficient processes and policies, particularly with regards to leveraging the Electronic Communications Code Support and facilitate project activities/deliverables on all sites Work closely with property colleagues to support their business requirements as well as reporting to the Shareholders What we are looking for: A UK Qualified Solicitor 0 to 3 years PQE Commercial property or property litigation experience (essential) Landlord and Tenant Act 1954 (essential) We would welcome applications from candidates with private practice and/or in-house experience in the above fields Ability to handle large workloads and to adapt and learning new skills Excellent Communication, Drafting and Negotiating skills Ability to work well and thrive under pressure Organised, efficient, enthusiastic and resilient An ability to work in a rapidly changing environment with complex and occasionally challenging relationships. Nice to Have: Volume portfolio management Experience of implementing process change High volume dispute resolution / litigation experience Health and Safety / Regulatory experience Telecoms experience Electronic Communications Code (desirable but not essential) MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. To apply for the Legal Counsel (Property), please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Project People Reading, Oxfordshire
Jun 14, 2025
Contractor
Portfolio Support Analyst (Junior) 6 month FTC Reading Hybrid Working About the Role This role supports the team in managing demand, maintaining project tools, producing reporting, and supporting overall governance processes. You'll play a key part in providing analytical insight across a range of projects and programmes, helping to inform decision-making and support both internal stakeholders and external shareholders. What You'll Be Doing Manage the PMG central mailbox, responding to project and budget-related queries Maintain and administer project tools (e.g., IFS, Perform), ensuring high data integrity Support performance reviews and shareholder reporting through accurate tracking and reporting Assist in demand management through monitoring and reporting activities Help deliver training on tools, processes, and the Delivery Way framework Document internal PMG processes and support governance forums like Project Board and OIF Provide management-level reporting on delivery and financial trends across the portfolio Act as the subject matter expert for the PMG SharePoint site, encouraging best practice use Drive continuous improvement initiatives using delivery data and industry insights Keep up to date with industry trends to challenge norms and propose innovative solutions What We're Looking For A graduate looking to begin a career in project/portfolio management, or someone with relevant experience in a project management Strong analytical and administrative skills, with confidence using Excel and PowerPoint Excellent written and verbal communication - able to convey ideas clearly to a variety of stakeholders Knowledge or experience of IFS or similar project management tools A PM qualification (or working toward one) or equivalent experience Project People is acting as an Employment Business in relation to this vacancy.
Project People Ipswich, Suffolk
Jun 12, 2025
Contractor
Job Summary We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing: Provide support for cloud and local server based business critical systems and software including MES and security systems Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person/remote) for employees, including VIPs. Support onboarding/offboarding (system deployment, IT inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain door access/CCTV systems and video conferencing equipment. Participate in after-hours/Weekend support (remote or onsite). Ensure IT environments comply with company global security policies. Work with global IT teams to innovate solutions aligned with business needs. Manage asset lifecycle (inventory, audits, decommissioning). Person Specification: Required: 3+ years in enterprise IT infrastructure (Wintel/Networking). Advanced networking knowledge: Routing/switching (CCNA or equivalent). Microsoft certifications preferred (Windows Server 2012R2/2016/2019). Virtualization (VMware/Hyper-V), VoIP, video conferencing. Endpoint security (encryption/patching/2FA). Strong problem-solving, teamwork, and communication skills. Ability to work after-hours/weekends. Desired: CCNP, MCSE, or other relevant certifications. Experience with AxiomV door control systems. MES software experience.
Project People Theale, Berkshire
Jun 10, 2025
Full time
Legal Counsel: Property & Acquisitions (England & Wales Qualified) Perm Theale Hybrid (2-3 days per week) You would need to be able to travel to Manchester You must be eligible to work in the UK without the need for sponsorship You must be England & Wales Qualified Main Purpose of the role: To support the property function of the legal team through providing assistance with all types of property transactions from the acquisition, renewal and upgrades/alterations of sites through to managing the service of statutory notices and issuing claims where required to protect the estate. There will be a substantial element of legal supplier management involved as well as finance control and innovation to the legal process. There will be an emphasis on providing dedicated legal support to the Acquisition project. The successful candidate would be aligned with the demand leads of the Acquisition team and would be responsible for managing a volume of transactions and litigious matters with legal suppliers. The role would report directly into Senior Property Counsel within the Legal & Compliance Team. Role Responsibilities Consensual Deal Support: To rapidly build upon knowledge of telecoms leases within the role, given the company's agreements are centered around the Electronic Communications Code (2017). Prior experience of the Code would be advantageous. A part of the role will be in assisting with the management of these transactions through weekly counsel sessions with our legal suppliers and acquisition ADMs, reporting on the same and providing front line support to legal escalations arising in this space. Litigation Support: To gain a thorough comprehension of the statutory process pursuant to the Electronic Communications Code and LTA 1954; to be able to advise on the correct course of action from serving statutory notices, dealing with pre-claim matters and the issue of proceedings to unlock problematic sites. Legal Supplier Management: The legal work is outsourced we rely heavily on our relationship with our legal suppliers to ensure that work streams are instructed and dealt with in a manner and at a cost that is satisfactory. As such, we foster close working relationships with our legal supplier teams which require daily management and support. The successful candidate will be heavily involved in this and will require strong interpersonal and project management skills. General Legal Team Functions: As part of a busy Legal & Compliance Team, there are departmental tasks that arise and form part of the regular work stream; from organising and attending meetings with suppliers, collaborating with the wider team and recording minutes, to providing legal training to other factions within the business. This role therefore requires a strong team player who is enthusiastic and willing to immerse themselves within the team culture. What is needed for the role: A qualified solicitor with experience in commercial property and litigation from a well-regarded city / regional firm or experience working within a busy in-house legal team A solicitor admitted to the role with a current practicing certificate. 2-3 years' PQ experience in commercial conveyancing transactions, particularly relating to landlord and tenant matters. Experience with litigious matters under the Electronic Communications Code and LTA 1954 Background in practicing Commercial Property Law Robust understanding of Landlord/Tenant law. Keen eye for detail, as well as an enthusiastic and proactive approach. A collaborative team player with excellent organizational skills. Responsive and approachable; able to build strong working relationships. Ability to make decisions quickly. Good commercial awareness with ability to deliver clear advice. Ability to communicate effectively Using a variety of formats with colleagues and others outside the business Project People is acting as an Employment Agency in relation to this vacancy.
Project People Reading, Oxfordshire
Jun 06, 2025
Contractor
Email Designer Contract Reading/Home We're on the lookout for a talented Email Designer to take our brand to new heights. As part of a dynamic in-house creative team, you'll play a pivotal role in delivering innovative customer communications and refining workflows to ensure maximum efficiency. Responsibilities of the Email Designer include: Drive creative excellence in customer communications, interpreting brand concepts with flair and imagination. Lead and enhance email design workflows, creating efficiencies that support seamless delivery. Define and refine brand aesthetics within the CRM channel, contributing to future brand refreshes. Deliver high-quality work across digital platforms, ensuring every brief is met with creativity and precision. Champion design thinking, staying ahead of trends and inspiring innovation within the team. Collaborate with internal teams and external partners, fostering strong relationships to produce outstanding results. The successful Email Designer will have: Expertise in branding & communications, spanning print and digital media. Advanced knowledge of typography, layout, color theory, and visual composition. Proficiency in Adobe Creative Suite and Sketch, with an understanding of motion, digital, and photography. Experience in production environments, including photo shoots, print, and digital processes. This is an opportunity to make a lasting impact and push creative boundaries within a talented, fast-paced team. If you're ready to step into a role where your designs shape customer engagement, please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Project People Theale, Berkshire
Jun 05, 2025
Full time
Senior Procurement Manager Permanent Theale/Home We are seeking an experienced Senior Procurement Manager to shape a compliant and sustainable supply chain that underpins our core services. Leading procurement across design, engineering, maintenance, and construction, this role focuses on maximising value, enhancing supplier performance, and mitigating risks. As a Senior Procurement Manager you will develop and implement commercial strategies to optimize value-for-money, reduce supplier-related risks, and deliver exceptional sourcing events. You'll work closely with internal stakeholders to drive commercial benefits, service improvements, and process efficiencies across the organization. Key Responsibilities of the Senior Procurement Manager include: Lead and deliver sub-category strategies that support our business objectives. Challenge materials, specifications, and supply sources to improve value. Ensure suppliers have the necessary capabilities and are aligned with the company's requirements, handling issues with supplier performance as needed. Build and maintain effective relationships with internal and external stakeholders to ensure procurement governance and post-award management. Negotiate new and renewal contracts with suppliers to secure service, quality, value, and supply chain security. Lead negotiations for large, complex projects. Manage procurement processes from inception to contract handover, ensuring diligent execution and compliance with corporate policy. Track initiatives and supplier performance, reporting on financial benefits and risks. The successful Senior Procurement Manager will have: Proven experience in procurement, sourcing, and contract management. Strategic and commercial mindset with strong leadership skills. Expertise in category management, supplier negotiations, and process improvement. Ability to manage complex projects and influence decision-making at senior levels. If you're ready to take on this exciting opportunity and drive procurement excellence, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Project People
Mar 13, 2025
Full time
Finance Analyst - Grants & Claims - Mobile Telecoms - Shared Rural Network - Permanent Scotland/remote working. Are you a detail-driven finance professional with experience in the telecoms sector? Join us in managing the financial heartbeat of the Shared Rural Network (SRN) Programme , ensuring the smooth and accurate distribution of grant payments to Mobile Network Operators (MNOs). What You'll Be Doing: Overseeing the Grant Claim Process - Managing a large number of Capex and Opex claims across 240 sites. Financial Coordination & Accuracy - Ensuring invoices are properly collated, validated, and submitted with precision. Stakeholder Engagement - Building strong relationships with MNO finance teams, government bodies, and internal leadership. Tracking & Reporting - Keeping meticulous records and delivering regular updates to key stakeholders, including the Finance Board and Steering Committee . Process Optimisation - Managing POs, ensuring compliance, and driving efficiency in financial workflows. What We're Looking For: Financial Acumen - Experience with financial processes like accruals, prepayments, and depreciation. Telecoms Knowledge - Familiarity with mobile network deployment/telecoms sites and related costs. Tech-Savviness - Proficiency in Excel and ideally Google Suite and Sage Accounting . Problem-Solving Mindset - Strategic thinker with the ability to resolve complex financial queries. Strong Communicator - Capable of explaining intricate financial data in a clear and engaging way. If you're ready to take on a high-impact financial role in a fast-paced environment, we'd love to hear from you! Project People is acting as an Employment Agency in relation to this vacancy.
Project People Woolston, Warrington
Mar 09, 2025
Contractor
IP Transmission Engineer 6-month contract Warrington or Solihill 2 days- Hybrid working MBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Established in 2007 as the industry's first network-sharing joint venture, MBNL has been providing best-in-class mobile infrastructure services to EE and Three serving their tens of millions of customers in the UK. Working at MBNL means being part of a team where you feel connected, valued, and supported. Sitting as part of our Operational Services Directorate, the Transmission team is responsible for the planning delivery of the transmission network according to agreed planning guidelines and policies on behalf of our shareholders. Due to an increase in workload, we are looking for a highly skilled IP Transmission Engineer with significant experience working with a telecommunications network operator to join our team on a contract basis. This is a hybrid role with a minimum of 2 days per week in our Warrington or Solihull office. Requirements of the IP Transmission Engineer include: Manage and maintain the IP transmission network to ensure optimal performance and reliability. Configure and troubleshoot Huawei and Cisco Layer 3 switches, utilizing both CLI and GUI for network operations. Implement and support IPv4 addressing, static and dynamic routing, and routing protocols such as OSPF, BGP, and EIGRP. Handle network change requests and maintenance activities using BMC Remedy, ensuring compliance with ITIL change management processes. Work collaboratively with cross-functional teams, including NOC, network planning, and operations, to support seamless service delivery. Analyse and resolve network faults, service degradations, and transmission issues in a timely manner. Develop and execute network configuration scripts to automate and optimize operations. Maintain accurate documentation, including network diagrams, configurations, and change logs. The successful IP Transmission engineer will have: Strong experience in IP transmission/network operations within a telecommunications network operator. Strong knowledge of IPv4 addressing, static and dynamic routing, and routing protocols (OSPF, BGP, etc.). Proficiency in using BMC Remedy for managing network changes and incident tracking. Good understanding of the ITIL change management process and best practices. Hands-on experience with Huawei and Cisco Layer 3 switches, including CLI and GUI-based configurations. Certifications such as CCNP (Cisco Certified Network Professional) or HCIP (Huawei Certified ICT Professional). Experience in network automation and scripting for configuration management. Familiarity with MPLS and SD-WAN solutions. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to perform under pressure and manage critical network incidents effectively. To apply for the IP Transmission Engineer please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Project People
Mar 08, 2025
Contractor
Credit Operation Agents PART-TIME, WEEKEND WORK, 16 hours per week Contract role Glasgow - On-site About the role : We are looking for Agents to support the Credit operations centre, and handle the calls that are received into the Service Centre. This role is working part-time, Saturday and Sunday, totally 16 hours. Full training will be provided for this position and the training will be contract the first 2 weeks of starting, and will be across Monday to Friday. Responsibilities Supporting/making credit decisions using various investigation methods and credit interpretation to determine approvals. This is in line with departmental/company policy and procedure. You will be speaking directly to customers, store staff, contact centre staff and the business sales team to handle Decline Appeals, Referrals and Business sales. Main KPI'S would be to maximise the number of connections while using insight to reduce fraud. Experience Banking or financial experience is desired but not essential as full training will be proved. Ability to work in a multi skilled environment Attention to detail is a must Good problem-solving ability Being able to manage individual and team targets Work as part of a team If interested and to know more about the role, please share your CV with me - (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Project People Reading, Oxfordshire
Mar 08, 2025
Seasonal
Marketing Communications Executive Contract - 3 months initial Reading/Home We're on a mission to grow, with exciting plans in Marketing to make that happen. Right now, we're looking for a creative marketeer to help deliver brilliant loyalty communications to our customer base. Engaging and retaining our customers is critical to our growth, and our exciting loyalty proposition is key to supporting this strategy. The Marketing Communications Executive will be responsible for managing the creative development of communications for our rewards app, including acquiring new members and servicing current ones across various marketing channels like email, SMS, DM, and the app. The successful Marketing Communications Executive will be part of a busy comms squad, collaborating closely with the CVM team, Marketing Managers, Partnerships, and Propositions teams to achieve customer experience goals, drive app downloads, stimulate an active user base, and encourage offer redemptions. This is a hugely exciting opportunity, and we're looking for a passionate talent in customer marketing to join our team. Responsibilities of the Marketing Communications Executive include: Collaborate with the CVM team, Marketing Managers, and Propositions team to deliver customer comms creative requirements Work with the CVM Insights team to drive marketing effectiveness based on conversion/engagement data and a test-and-learn approach Write briefs for the In-House Agency, defining requirements to achieve the briefed objectives Manage the development and delivery of final creative assets Liaise with key support departments (brand, legal, props, partners, etc.) to ensure creative fits appropriate guidelines The successful Marketing Communications Executive will have: Experience in Customer Comms or related Marketing in B2C organisations Proven track record of driving positive customer behaviour and commercial outcomes Strong stakeholder management experience, with the ability to influence peers and senior teams Experience working in multi-functional teams to deliver joint objectives Attention to detail and a creative approach to solving comms challenges Excellent grammar and language skills with a passion for exceptional copywriting Ability to write inspiring, impactful briefs To apply for the Marketing Communications Executive please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Project People Reading, Oxfordshire
Mar 08, 2025
Contractor
Customer Communications Specialist - B2C Must have B2C and Agency Management experience Reading Hybrid (2-3 days per week on site) 3 month Day Rate Contract - Inside IR35 You must be available to start immediately You must be eligible to work in the UK without the need for sponsorship The successful candidate will be part of a busy comms squad, working closely with the CVM team, Marketing Managers, Partnerships and Propositions team to deliver against customer experience ambitions, download targets, stimulating an active user base and offer redemption's. This is a hugely exciting role so we're looking for a talent with a passion for brilliant creative customer marketing to come and join the team. Responsibilities Liaise with CVM team, Marketing Managers and Propositions team on individual work streams to deliver customer comms creative requirements Working with the CVM Insights team to deliver marketing effectiveness based on conversion/engagement data and test and learn approach Writing briefs for In-House Agency defining the requirements to deliver against briefed objectives Manage the development and delivery of final creative assets Liaise with key support departments (brand, legal, props, partner etc) to ensure creative fits appropriate guidelines Experience Experience in Customer Comms or related Marketing comms in B2C organisations Experience in driving positive impact on customer behaviour and commercial outcomes. Good stakeholder management experience, comfortable influencing peers and senior team Experience working in multi-functional teams to deliver joint objectives Strong attention to detail and ability to think differently about how to solve comms challenges Excellent grammar and language skills with a passion for exceptional copy writing Ability to write inspiring and brilliant briefs Project People is acting as an Employment Business in relation to this vacancy.
Project People Reading, Oxfordshire
Mar 08, 2025
Contractor
Incident Analyst / Project Engineer (P4/P5 Incidents) Contract Position Reading (Hybrid working) MBNL deliver and manage the mobile infrastructure that enables digital Britain. This is achieved by providing Transmission, Infrastructure Assurance and Tower and Operational Services to EE/BT and Three. The Operational Services directorate is accountable for ensuring the network sites are always accessible and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost. Reporting to the Senior Incident Assurance Manager this role will relentlessly manage the delivery of Incident Assurance services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP. To work with all levels in the supplier ecosystem, EE/BT, Three and MBNL to create a high performing, service-based organisation and maximise the value MBNL creates for its Shareholders. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you will do: Analyse, manage and proactively drive Incident resolution, management, ticketing KPI's and quality issues against contractual obligations from the entire ecosystem, including those which may have exceeded targets. Provide support to Operational Services in managing agreed backlog reduction processes in conjunction with the supplier eco system Manage and support the supplier ecosystem to assign & escalate incidents to the correct resolver Proactively and reactively identify and own initiatives which will continuously improve the methodologies, processes, systems, controls, capabilities and relationships required to deliver services availability and ticketing metrics. Provide support to MBNL incident management process Question the status quo, keep abreast of the external market and use this to drive improvements, continuous improvements and learning What we are looking for: Understanding of Mobile Telecommunications systems architecture Incident management and escalation management experience Ability to work in a highly pressurised environment Excellent communicator with great organisational skills Strong knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Background of managing, motivating, monitoring, and improving performance of contractors and suppliers. Experience of BMC Remedy Able to work collaboratively with remotely located, cross-functional teams. Nice to have: Safety/quality/compliance knowledge of mobile or fixed network technologies. Experience of working in or with a JV organisation "If interested and to know more about the role, please send your CV to me - (url removed) " Project People is acting as an Employment Business in relation to this vacancy.
Project People Reading, Berkshire
Mar 06, 2025
Contractor
Marketing Communications Executive Contract - 3 months initial Reading/Home We're on a mission to grow, with exciting plans in Marketing to make that happen. Right now, we're looking for a creative marketeer to help deliver brilliant loyalty communications to our customer base. Engaging and retaining our customers is critical to our growth, and our exciting loyalty proposition is key to supporting this strategy. The Marketing Communications Executive will be responsible for managing the creative development of communications for our rewards app, including acquiring new members and servicing current ones across various marketing channels like email, SMS, DM, and the app. The successful Marketing Communications Executive will be part of a busy comms squad, collaborating closely with the CVM team, Marketing Managers, Partnerships, and Propositions teams to achieve customer experience goals, drive app downloads, stimulate an active user base, and encourage offer redemptions. This is a hugely exciting opportunity, and we're looking for a passionate talent in customer marketing to join our team. Responsibilities of the Marketing Communications Executive include: Collaborate with the CVM team, Marketing Managers, and Propositions team to deliver customer comms creative requirements Work with the CVM Insights team to drive marketing effectiveness based on conversion/engagement data and a test-and-learn approach Write briefs for the In-House Agency, defining requirements to achieve the briefed objectives Manage the development and delivery of final creative assets Liaise with key support departments (brand, legal, props, partners, etc.) to ensure creative fits appropriate guidelines The successful Marketing Communications Executive will have: Experience in Customer Comms or related Marketing in B2C organisations Proven track record of driving positive customer behaviour and commercial outcomes Strong stakeholder management experience, with the ability to influence peers and senior teams Experience working in multi-functional teams to deliver joint objectives Attention to detail and a creative approach to solving comms challenges Excellent grammar and language skills with a passion for exceptional copywriting Ability to write inspiring, impactful briefs To apply for the Marketing Communications Executive please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Project People Glasgow, Lanarkshire
Feb 21, 2025
Contractor
Great role working for a detail-oriented and HR Administrator or Coordinator to support a crucial filing project and assist with key HR processes within a People Services team. This temporary assignment provides an excellent opportunity for individuals looking to enhance their HR administration experience in a fast-paced, multi-skilled environment. The role is fully on site at lovely offices in Glasgow and is approx. 30 hours a week Monday to Friday and is a 3 month contract. Key Responsibilities: You will be supporting a workforce of approximately 4500 employees across various HR processes Support the transfer of approximately 1500 paper files into a digital database. Review right-to-work documentation and ensure compliance with company policies. Collate up to 3000 additional digital files into a single storage location. Assist with new starter processing, including onboarding documentation. Conduct and process employee references as part of compliance procedures. Provide general HR administration support as needed. Experience Needed: Prior experience in HR administration . High attention to detail with excellent organizational skills. Ability to work independently while maintaining accuracy and efficiency. Project People is acting as an Employment Business in relation to this vacancy.
Project People
Feb 21, 2025
Contractor
Credit Operation Call Handler PART-TIME, WEEKEND WORK, 16 hours per week Contract for 12 months Glasgow - On-site You must be eligible to work in the UK without the need for Sponsorship You must be available to start immediately or asap We are looking for Agents to support the Credit operations centre, and handle the calls that are received into the Service Centre. This role is working part-time, Saturday and Sunday, totally 16 hours. Full training will be provided for this position and the training will be contract the first 2 weeks of starting, and will be across Monday to Friday. Responsibilities Supporting/making credit decisions using various investigation methods and credit interpretation to determine approvals. This is in line with departmental/company policy and procedure. You will be speaking directly to customers, store staff, contact centre staff and the business sales team to handle Decline Appeals, Referrals and Business sales. Main KPI'S would be to maximise the number of connections while using insight to reduce fraud. Experience Banking or financial experience is desired but not essential as full training will be proved. Ability to work in a multi skilled environment Attention to detail is a must Good problem-solving ability Being able to manage individual and team targets Work as part of a team Project People is acting as an Employment Business in relation to this vacancy.
Project People Warrington, Cheshire
Feb 21, 2025
Contractor
IP Transmission Engineer 6-month contract Warrington or Solihill 2 days- Hybrid working MBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Established in 2007 as the industry's first network-sharing joint venture, MBNL has been providing best-in-class mobile infrastructure services to EE and Three serving their tens of millions of customers in the UK. Working at MBNL means being part of a team where you feel connected, valued, and supported. Sitting as part of our Operational Services Directorate, the Transmission team is responsible for the planning delivery of the transmission network according to agreed planning guidelines and policies on behalf of our shareholders. Due to an increase in workload, we are looking for a highly skilled IP Transmission Engineer with significant experience working with a telecommunications network operator to join our team on a contract basis. This is a hybrid role with a minimum of 2 days per week in our Warrington or Solihull office. Requirements of the IP Transmission Engineer include: Manage and maintain the IP transmission network to ensure optimal performance and reliability. Configure and troubleshoot Huawei and Cisco Layer 3 Switches, utilizing both CLI and GUI for network operations. Implement and support IPv4 addressing, static and dynamic routing, and routing protocols such as OSPF, BGP, and EIGRP. Handle network change requests and maintenance activities using BMC Remedy, ensuring compliance with ITIL change management processes. Work collaboratively with cross-functional teams, including NOC, network planning, and operations, to support seamless service delivery. Analyse and resolve network faults, service degradations, and transmission issues in a timely manner. Develop and execute network configuration scripts to automate and optimize operations. Maintain accurate documentation, including network diagrams, configurations, and change logs. The successful IP Transmission engineer will have: Strong experience in IP transmission/network operations within a telecommunications network operator. Strong knowledge of IPv4 addressing, static and dynamic routing, and routing protocols (OSPF, BGP, etc.). Proficiency in using BMC Remedy for managing network changes and incident tracking. Good understanding of the ITIL change management process and best practices. Hands-on experience with Huawei and Cisco Layer 3 Switches, including CLI and GUI-based configurations. Certifications such as CCNP (Cisco Certified Network Professional) or HCIP (Huawei Certified ICT Professional). Experience in network automation and Scripting for configuration management. Familiarity with MPLS and SD-WAN solutions. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to perform under pressure and manage critical network incidents effectively. To apply for the IP Transmission Engineer please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Project People Glasgow, Lanarkshire
Feb 21, 2025
Contractor
HR Administrator - Temporary Role (3-Month Contract) Glasgow (Fully On-Site) Hours: Approx. 30 hours per week, Monday to Friday We are seeking two professional and motivated HR Administrators to join our People Services team on a temporary 3-month contract. This is an exciting opportunity for individuals with experience in HR administration or general office support to contribute to a key project within a fast-paced HR environment. Key Responsibilities of the HR Administrator include: Support the transfer of approximately 1,500 paper files to a digital database Review right-to-work documentation Collate up to 3,000 additional digital files into one storage location Provide transactional administrative support across the employee life cycle, specifically for new starters and references Assist with other general HR administrative tasks as required The successful HR Administrator will have: Previous HR or administrative experience is ideal Strong attention to detail and ability to handle sensitive data Familiarity with HR systems and digital document management Professional, reliable, and able to commit to the full duration of the contract Strong organizational and communication skills To apply for the HR Administrator please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Project People
Feb 21, 2025
Contractor
Job Summary We are seeking a Software Resource Insight Analyst focusing on academic resource insights in the software field within Europe. The candidate should possess a deep understanding of both the academic and software industries, with the ability to organize and consolidate academic information into valuable insights. This role also requires constant attention to international academic conferences and the latest academic developments, particularly in the software industry, as well as identifying key contributors in the field. The candidate will be responsible for exploring various academic resources, including universities, research institutions, startups, professors, and top-tier international conferences and journals. Key Responsibilities: Academic Resource Research and Analysis: Explore academic resources in the European software field, including universities, research institutions, startups, top professors, and international academic conferences. Continuously monitor international academic conferences, journals, and academic resources to stay informed on the latest software technology developments and the work of prominent scholars. Collect and organize the latest academic and software industry information, distilling it into valuable insights to support business decision-making. Track and drive academic collaboration projects, identifying opportunities for partnerships, joint research, and innovation with leading academic institutions and researchers. Report Organization and Presentation: Regularly consolidate and summarize academic research findings, industry trends, and technological developments into clear, insightful reports. Write internal reports to provide the latest insights on the academic and software fields, presenting these findings to relevant teams and decision-makers. Academic Event Support and Translation: Attend international academic conferences to gather information on academic resources and the latest technologies, sharing conference outcomes with the team. Assist in organizing and participating in academic seminars, workshops, and other events to foster collaboration with the academic community. Translate academic documents between Chinese and English, ensuring accuracy and compliance with industry standards. Requirements: Educational Requirements: Master's or PhD degree in a software-related field. Expertise: Excellent skills in organizing and consolidating academic data, converting complex information into clear and valuable insights. Strong writing and translation abilities in both Chinese and English, capable of translating academic documents and writing reports. A deep understanding of academic resources in the software field, with the ability to identify and capture emerging industry trends. Personal Attributes: A strong academic interest, particularly in the innovation and development of software technology. Excellent cross-cultural communication skills, able to work effectively in a multicultural environment. Independent thinking and teamwork abilities, with a proactive approach to identifying problems and providing solutions. Language Requirements: Fluency in both Chinese and English, with the ability to communicate and translate effectively in both languages. Other Requirements: Willingness to participate in international academic conferences and travel globally as needed. What we offer Assign with an industry expert as Mentor Fixed term employment contract up to two years 33 days annual leave entitlement per year (including UK public holidays) Group Personal Pension Employee Assistance Programme Life insurance Corporate social events