ENS Recruitment

We are recruiting for an Assistant/Associate client Account Manager to work for a manufacturing company based in Basildon. You will need to have some client account handling experience in the manufacturing sector, this is an essential requirement. Fully office based role, and you must have your own transport. As an Assistant/Associate Account Manager you will be part of the Commercial team for the factory. You will co-ordinate the interface between internal departments and a given portfolio of small to medium customers. This role offers a valuable entry point into their Account Management team; a dynamic, customer-facing function that is integral to their commercial success. You will develop strong relationships with internal and external stakeholders, key customer decision makers and influencers. As an Associate Account Manager, you will gain hands-on experience across the full customer lifecycle, supporting both internal teams and external clients while developing account management skills. This role is designed to provide a comprehensive foundation in account management. You will be expected to learn the role from the ground up, gaining exposure to all aspects of customer service, planning, and commercial operations. Upon successful completion of your probation period, you will be assigned a small portfolio of customers. While the client base may be limited, the role demands a high level of attention to detail and proactive engagement. Main responsibilities Grow revenues and margins for each of your accounts; ensuring the business exceeds customer expectations and responding to all client requests. Develop and maintain working relationships with key customer contacts. Co-ordinate the order planning with each customer, from initial order placement into the factory to final shipment. Handling customer purchase orders, co-ordinating with the relevant buyer for material purchasing and kit clearance. Maintaining continuous communication with the production, quality and engineering teams. Co-ordinate the Requests for Quotation (RFQs) process, supporting account manager colleagues to win the order. Work cohesively with buyers, production team and quality to ensure timely ordering of parts and components for scheduled production to meet agreed delivery dates. Skills, knowledge & experience Excellent communication and interpersonal skills: Professional and helpful to all customers and stakeholders with the ability to develop strong working relationships. Experience of co-ordinating customer accounts within a commercial or manufacturing environment. Able to handle multiple tasks and remain calm and composed under pressure. Good computer literacy: Proficiency in MS Office (Outlook, Word & Excel). Previous experience of using an MRP or stock management system would be beneficial. Normal day to day work is mainly in the office/factory. There may be some travel to customers, mostly within the UK, but at times there could be visits to our client's other sites sites. You must have a full driving license and be able to and willing to travel. In return they offer the following: Salary: From 27k (dependent on skills & experience) Working hours: Full time is 37 hours per week - Mon to Thurs 08:00 to 16:30 and Fri 08:00 to 13:00 Holiday: 25 days plus Bank Holidays (includes Christmas shutdown),Plus, up to 5 days for long service milestones (every 5 years) Pension scheme-Auto-enrolment -5% + 3% company contributions Excellent working environment Free parking, spacious offices & employee facilities Complimentary fruit, hot / cold drinks and breakfast provisions. For further information apply today or contact Kim Baker, ENS Commercial Recruitment

We are seeking a highly experienced, resilient, and hands-on Interim Service Manager to take immediate leadership of an established supported living care service (mental health) requiring strong operational oversight and stability. Based London NW10 area. You must be available immediately, role is temp but could become permanent. This role is suited to a proven problem-solver who can step into a complex operational environment from day one, quickly assess priorities, and implement effective improvements with confidence. Salary 35,000 per annum, negotiable for the right candidate. The successful candidate will be expected to lead from the front, stabilise day-to-day operations, support staff teams confidently, and ensure safe, compliant, and person-centred care delivery. This is not a developmental or step-up role. Demonstrated experience in fixing services, managing pressure, and driving measurable improvement is essential. Employment Type & Contract Full-time interim contract with guaranteed hours 40 hours per week , Monday to Friday, 9am to 5pm Immediate start required Clear pathway to a permanent, salaried Service Manager role directly with the care provider, subject to successful completion of required governance and onboarding processes and mutual agreement This structure allows for immediate leadership continuity while formal processes are completed, with the intention of transitioning the successful candidate into a long-term permanent role. Key Responsibilities Take immediate operational responsibility for the service, ensuring safe, compliant, and effective delivery of care Rapidly assess current practices, identify risks or gaps, and implement corrective actions Lead, support, and supervise staff teams, setting clear expectations and accountability Manage incidents, concerns, and escalations professionally and decisively Ensure robust safeguarding practice and adherence to all policies, procedures, and regulatory standards Provide strong, visible leadership on shift and during critical situations Handle complex staff and stakeholder conversations with confidence and professionalism Organise and oversee rotas, training, supervision, and performance management Maintain accurate records, audits, and reports to support continuous service improvement Able to complete care plans, risk assessments and understand MARs charts. Essential Experience & Skills Proven experience as a Service Manager, Registered Manager, or Senior Manager within health & social care Clear evidence of successfully stabilising, improving, or turning around services Strong, practical knowledge of safeguarding, compliance, and regulatory requirements Ability to step into a service and make effective decisions immediately Confident leadership style with the ability to challenge poor practice appropriately Excellent organisational, communication, and problem-solving skills Ability to remain calm, decisive, and effective in high-pressure environments Highly Desirable Experience managing services under increased scrutiny or improvement plans Level 5 Diploma in Leadership for Health & Social Care (or equivalent / working towards) Supported living, residential, or complex needs background Strong audit, incident management, and staff development experience Important to Note This role requires someone who can hit the ground running. The successful candidate will be expected to take ownership of the service quickly, provide stability, and drive measurable improvements from the outset. For further information apply today or contact Kim at ENS Recruitment Westcliff on sea, Essex.

Experienced HR Advisor required for a six month fixed term contract (full time hours Monday to Friday, office based) Based Southend on Sea, salary £32,146 (pro rata). Must be available at short notice. This role requires a full DBS check. Working in the health and social care sector. Responsible to support the delivery of people-related processes across the care provider that support the Company s business objectives. As an HR Advisor you will undertake generalist HR functions such as the day-to-day delivery of HR operations, policies and procedures incorporating employee relations, training and development, recruitment, sickness absence monitoring management Key Responsibilities Generalist HR Responsibilities Working proactively with managers on a range of employment areas such as HR policy and best practice, wellbeing, flexible working and absence management Providing training, coaching and advice to line managers, ensure procedures are adhered to for all cases including discipline, grievance, performance, and ensure a consistent and fair approach to people management Assist managers in the control of absence and advise on appropriate plans of action to manage both short and long-term cases of absence issues including referrals to Occupational health and employee assistance programme. Provide advice and support on pay and conditions, and HR Policies and processes to employees and line managers Contributing to HR policy and guidance writing to ensure SCL is legally compliant and in line with organisation vision. Draft letters, contracts and reports ensuring that they are accurate and agreed timescales are met Support the Director of Corporate Services in the delivery of strategic projects including wellbeing initiatives, learning and development, reward strategy and employee engagement i.e. staff forums Support the Director of Corporate Services on change management projects including TUPE, restructure and redundancies Ensure case management system is kept up to date and provides accurate management information with trends analysis to identify issues and opportunities Liaise with Payroll provider in regard to new starters, leavers and other employment changes to ensure Payroll is correct, and updated accurately Keep up to date with legislative and employment law changes that may impact upon HR processes and the recruitment processes Recruitment Provide guidance and support to the HR Assistant to ensure recruitment and HR processes are aligned Support the HR assistant with external and internal recruitment processes including issuing contracts of employment, pre-employment checks, and other relevant correspondence Support with work experience and volunteers Knowledge, Experience Skills and Abilities Previous experience as HR Advisor in generalist role Previous experience providing HR advice, guidance on a range of complex employee relations issues , previous experience of developing & implementing HR polices, Up to date knowledge on UK employment law and previous experience of TUPE transfers Ability to deal with sensitive, emotional & contentious issues as appropriate Good communication skills, both verbally & written, good IT and email skills Experience of working in health & social care/regulated sector Experience working with Trade unions Experience in delivery of training

Long standing manufacturing company based in Southend on sea, Essex area are recruiting for an experienced Order Processor to join their friendly team. Office based role. Experience in a similar role as an Order Processor is required. As an Order Processor your duties will include: Determine production and delivery planning requirements for client orders Analyse client orders/specifications in line with Company manufacturing processes Construct and formulate orders via in-house stipulated software Review client order requirements, record and confirm to client relevant adjustments and discrepancies Order external product requirements to facilitate client requests. Update internal data spreadsheets for external product part requirements. Troubleshoot and respond to client orders and delivery timeframe queries Ensure all documentation/processes are completed in compliance with all standards, policies and procedures Knowledge and experience : Product Knowledge have worked in uPVC / Aluminium Fenestration Industry. Computer Literate Window Designer (will x train onto this system)Microsoft Office Working a 35 hour week Monday to Friday. Salary 24,000 - 30,000 dependent on skills/experience. For further information apply today or contact Kim at ENS Commercial Recruitment.