Ongo Recruitment

Housing Advice Officer Service Area: Adults & Health Location: Church Square House, Scunthorpe Pay Rate: £15.31 per hour Contract Type: Temporary Start Date: Monday, 27 October 2025 End Date: Monday, 5 January 2026 Hours: 37 hours per week (Monday to Friday, 09:00-17:00) About the Role We are recruiting on behalf of North Lincolnshire Council for two Housing Advice Officers to join the Adults & Health service area. The successful candidates will deliver a professional Housing Options and Homelessness Service, providing advice, support, and guidance to individuals and families at risk of homelessness. You will help ensure the Council fulfils its statutory duties under Part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017, taking a person-centred and strength-based approach to support people into sustainable accommodation. Key Responsibilities Identify and address causes of potential homelessness, offering tailored prevention solutions. Conduct homelessness investigations and make recommendations to the Housing Advice Co-ordinator. Provide advice and advocacy, including negotiating with landlords, families, and lenders, and liaising with partner agencies. Attend and occasionally deputise at multi-agency meetings (e.g. Child in Need, MAPPA, MARAC, ASB). Manage casework, including assessments, personalised housing plans, and decision letters. Ensure appropriate and lawful use of temporary accommodation. Respond to enquiries and complaints from councillors, MPs, and other official bodies. Attend housing advice surgeries, home visits, and property inspections as needed. Promote inclusive working practices and champion targeted client groups. Skills, Knowledge & Experience Working towards a Level 4 CIH qualification or equivalent experience. Good understanding of housing options and homelessness services in North Lincolnshire. Experience conducting client assessments, interviews, and homelessness investigations. Experience working with homeless people or rough sleepers. Excellent communication skills with tact, diplomacy, and sensitivity. Strong organisational skills and ability to meet tight deadlines. Proficient in Microsoft Office and able to use service-specific IT systems. Ability to work independently and flexibly in an agile environment. Must have the ability to travel across North Lincolnshire as required. Additional Information Work may be carried out in an office, at home, or within community settings. The role may involve contact with individuals displaying challenging behaviour. Participation in the Council s out-of-hours homelessness service may be required. Application Process If shortlisted, you will be contacted within 1-2 working days to provide: Proof of Right to Work in the UK Two professional references A completed registration pack If you re ready to make a real difference in your community and support people in finding secure, sustainable housing, we d love to hear from you.

Job Title: Data Engineer Team: Technology & Innovation Service: Resources & Commercial Services Responsible to: Improvement & Performance Manager Job Summary To be responsible for creating, developing and supporting the maintenance and rollout of business intelligence solutions; in particular, Power BI. You will work closely with various departments to understand their data needs and provide actionable insights and analysis that drives business decisions. You will have a good understanding of data quality, integrity, modelling, data warehousing, ETL processes and change management and the successful candidate must be proficient in Power Query, DAX and other Power BI tools. Equally, you must have a sound understanding of SQL language to analyse a wide range of data sources. The role will work closely with all areas of the Technology and Innovation team as well as key stakeholders throughout the business. We offer all our employees a great package of benefits too, including: Competitive salary £41,983 which is bench marked against other employers Enrolment on our Aviva pension scheme (9.5% employer contribution) 30 days holiday (plus extra days off for Bank Holidays/Birthdays) Health care scheme Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities Main Responsibilities Collaborate with stakeholders to understand data requirements and provide accurate and precise solutions. Be inquisitive around the data, understanding how it s collected and challenge where you suspect quality issues. Transform raw data into meaningful insights. Support the maintenance and optimisation of existing Power BI solutions, driving forward it s improvement and rollout. Collaborate with other teams within the business to provide a greater understanding of the data we process and store to inform key decisions. Develop and maintain data orchestration tools, to present data ready for modelling and visualisation. Work closely with colleagues in the Technology & Innovation Team to provide continuous support and rollout of Power BI to the business. Gather, analyse and share reliable information and trends both from internal and external sources. Making observations and recommendations for improving service delivery, customer service and value for money. Provide training and support to end-users. Stay updated with the latest Power BI features and updates. Perform data validation and quality checks. Maintain excellent working relationship with customers, 3rd party support, developers and other key professionals. Proven experience of using data governance and data security practices. Ensuring best practices and industry standards are being adhered to as far as possible ensuring we remain secure and compliant. Experience of business improvement processes and requirements Creativity & Innovation Innovate in methods of providing a data service to the business, by recommending new tools, technologies or changes to internal processes that will improve or grow the service overall. Use own competence and expertise to design reports and analyse data, to ensure the information you give is accurate. To analyse complex information and present clearly using a variety of methods. The ability to problem solve and use own initiative. Be competent in the use of a wide range of ICT products and be able to use own initiative to achieve a high-quality management information service to the company. Have a flair for report design to produce reports that are clear, easily interpreted and attractive in order to engage the users. Work with an outline of requirements, investigate, design, plan and implement appropriate robust changes. Contacts & Relationships Excellent interpersonal and communication skills required. The ability to network and establish a good working relationship with customers, suppliers, 3rd party support and key professionals building a network of trust and sharing of innovation. Daily correspondence at all levels in the company in order to ensure performance data is shared appropriately and understood. Coordinate tasks with internal and external technical resources, collaborating to achieve the best possible outcome. Daily contact with team members where complex systems issues are discussed and resolve or escalated. Daily correspondence at all levels in the company in order to make complex decisions relating to the data we process. Skills, Competence, Experience Required Experience of working to a high standard under pressure and to tight deadlines. Working knowledge of Power BI, DAX, Power query and other Power BI tools is essential. Experience working with many different data sources such as Azure MSSQL, MySQL, Azure Cosmos, Azure Data Lake, Azure OneLake within an enterprise environment. Experience utilising Azure Data Factory and its capabilities for orchestration of ETL and ELT processes. Desirable to have experience of other analytical tools such as Azure Databricks, Azure Synapse Analytics. Experience and knowledge of data governance and compliance including the Data Protection Act and the General Data Protection Regulation. Significant experience in working with data and undertaking complex analysis and reporting. Competent at data manipulation, validation and verification. Practical experience of quickly being able to pick up and have a thorough understanding of new technologies. Excellent communication skills and interpersonal skills with the ability to communicate at all levels within the organisation and external agencies. Strong commitment to continual service improvement and delivering quality work at all times. Experience of working on business intelligence projects Excellent organisational skills. Have an overall ICT awareness of software and hardware and skilled in all other general aspects of ICT. Self-motivated individual with the ability to take direction. The ability to openly collaborate with team members. Closing date for applications Friday 24 October We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist

Housekeeping Support x2 Role Title: Housekeeper Location: Scunthorpe Pay: £12.21 £12.41 per hour (DOE) Role Type: Temporary, Part-Time Start Date: Immediate Duration: 4-6 weeks (with possible extension) Hours: Flexible shifts across 7 days typically between 9:00am and 3:00pm We are looking for two dedicated Housekeepers to join our client s team, helping provide a safe, clean, and welcoming environment for those in need of accommodation. This is a rewarding role where your work will have a direct impact on the lives of vulnerable individuals. Key Responsibilities Carry out routine housekeeping duties across rooms and communal areas Support property turnarounds between placements, including bedding and toiletries Report any maintenance or safeguarding concerns promptly Work closely with the reception/front desk team Ensure a clean, safe, and dignified environment for residents Requirements Prior housekeeping, cleaning or accommodation-based experience (essential) Reliable, respectful, and able to work independently Enhanced DBS preferred (or willingness to obtain one) Why Join Us? 2 positions available Flexible daytime shifts across 7 days Typical hours: 9:00am 3:00pm, Wednesdays Opportunity for extension Make a genuine difference in a supportive environment Apply Now! Be part of a team that helps create a safe and welcoming space send us your application today!

Job Title: Lettings Team Leader Maternity cover, to 12 months Overall Purpose of Job To manage the delivery of an effective lettings service, which achieves customer focussed outcomes, achieves high levels of customer satisfaction, efficiency and value for money. We offer all our employees a great package of benefits too, including: Competitive salary £40,881 which is bench marked against other employers Enrolment on our Aviva pension scheme (9.5% employer contribution) 30 days holiday (plus extra days off for Bank Holidays/Birthdays) Health care scheme Flexible/agile working, plus the option to work from home if your role allows Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities There are lot s more benefits to working for Ongo Main Responsibilities To directly line manage, lead and develop a team of Lettings Officers and Assistants by carrying out annual Performance Development Reviews, job chats and via coaching to develop individuals and the team. To lead on the management and delivery of new development first lets. To deputise for the Lettings Manager in their absence. To be actively involved in the planning and development of service provision To provide reports on performance delivery; taking appropriate action to address any potential performance shortfalls. To deal with tenancy changes for Ongo tenants. To deliver services to our customers using a coaching approach. To be the systems champion for the team, ensuring staff are properly trained and are effectively using all systems and to contribute to the development and revision of systems and processes. To lead on the development and revision of policies and procedures taking into account the needs of customers and involving all relevant internal and external colleagues. To represent the Lettings Team at meetings with internal and external agencies and partners and develop effective joint working. To uphold the Company s policies in all aspects of work, e.g. Data Protection, Equal Opportunities, Diversity, Health & Safety Policy etc. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Knowledge, Skill & Experience Required Communication skills Supervisory and performance management skills Housing management law and best practice ICT skills Interpersonal skills to lead and motivate staff and create positive working relationships with partner agencies. Ability to demonstrate customer focus and commitment to diversity in all aspects of work Ability to work with and influence colleagues in other teams. Able to react and deal calmly with emergency situations. Have understanding and commitment to health & safety. Ability to transport yourself conveniently around the geographical areas that Ongo operates in. Excellent written and oral skills. CLOSING DATE FOR APPLICATIONS FRIDAY 14 MARCH

Legal Clerk (Temporary 3 to 4 Months) Location: Scunthorpe Duration: 3-4 months (Monday Friday, 9 AM 5 PM, 37 hours per week) Salary: £12.26 per hour Are you an organised and detail-oriented professional looking to gain experience in a legal environment? We are recruiting for a Legal Clerk on a temporary basis to support the Legal Services Section, with a particular focus on child care litigation. This role offers a varied and dynamic workload, including administrative tasks, court attendance, and client interaction. If you thrive in a fast-paced environment and have a keen eye for detail, this could be the perfect opportunity for you! Key Responsibilities: Provide administrative and clerical support to the Legal Services team Maintain and update the case management system Manage legal documentation, filing, and correspondence Attend court proceedings with Counsel when required Communicate professionally with court officials Handle incoming legal post, logging and issuing acknowledgements Assist in problem-solving and ensuring compliance with legal procedures What We re Looking For: Strong administrative and organisational skills Ability to work accurately under pressure and meet deadlines Good IT skills, including case management systems and online research Proactive problem-solving approach and ability to work as part of a team Professional communication skills to liaise with clients, legal professionals, and council officers Own transport is essential due to travel requirements for court attendance and external meetings If you re ready to take on a challenging yet rewarding role in the legal sector, we d love to hear from you!

Role Title: Interim Commercial Transformation Manager Leisure and Culture Work Type: Temporary, initially for up to 6 months Hours: Monday to Friday, 08:30 - 17:00 (37 hours per week) Salary: Competitive, dependent on experience Start Date: As early as February for the right candidate Role Overview The Council is seeking a highly skilled Interim Commercial Transformation Manager to lead and deliver a transformational programme within our Leisure and Culture services . This role will focus on redesigning, restructuring, and governing a commercially sustainable and community-focused leisure and culture offer. You will play a pivotal role in shaping the future of these services, ensuring they meet both financial goals and community needs. Key Responsibilities Strategic Leadership: Lead the diagnostic, redesign, and implementation of a new operating model and staffing structure for Leisure and Culture services. Provide strategic direction to ensure the offer is robust, financially sustainable, and community-centric. Operational Oversight: Develop and execute a plan for delivering a traded Leisure and Culture service that is innovative and competitive. Optimize income streams and assess opportunities for new products, services, and operational efficiencies. Collaboration and Advisory: Work closely with the Senior Leadership Team and Transformation Team, providing expert advice and strategic insights. Foster cross-departmental collaboration to deliver a seamless community experience. Key Principles Deliver a hybrid public and commercial model that maximizes income while meeting community needs. Continuously evaluate income, cost, return, and social value alongside market trends and demands. Foster a culture of excellence and innovation, empowering teams to deliver top-tier services. Emphasize cost management through optimized staffing, technology integration, and operational efficiencies. Prioritize customer experience by providing consistent, high-quality interactions and services. Expected Outcomes Enhanced Community Experience: Deliver a reimagined offer that meets the diverse needs of residents and communities through targeted and universal services. Enable self-service for simple tasks, allowing council resources to focus on residents with the greatest need. Sustainable Operations: Establish a financially viable model supported by a clear medium-term financial plan. Develop a single, integrated team aligned with council values and a distributed leadership approach. Modernized Services: Transform the council s interactions with stakeholders, delivering a seamless, intelligence-driven, and customer-focused experience. Ensure services are accessible, efficient, and aligned with community aspirations. Skills and Qualifications Proven experience in commercial transformation, preferably within leisure, culture, or public services. Strong leadership and project management skills, with the ability to manage large-scale change initiatives. Expertise in financial planning, income generation, and operational efficiency. Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels. A results-driven approach with a focus on measurable outcomes and community impact. Additional Information The role requires an evidence-based and intelligence-driven approach to decision-making. Flexibility to adapt to emerging priorities and challenges during the transformation process.

Job Title: Youth Worker Location: Scunthorpe Work Type: Temporary, Part-Time (4 hours per week) Pay Rate: £11.44 per hour Schedule: Tuesdays & Wednesdays: 4:30 PM 6:30 PM Additional Hours: Occasional overtime during school holidays About the Role: On behalf of The Arc in Westcliffe, Scunthorpe , we are seeking a passionate and experienced Youth Worker to join their dynamic and innovative team. This is a fantastic opportunity to make a meaningful difference in the lives of young people aged 8 and upwards, working directly with them to inspire, encourage, and empower them to reach their full potential. Key Responsibilities: Assist the Westcliff Youth Mentor in delivering the weekly events and activities calendar. Engage with young people to understand and address their needs and aspirations. Foster a positive and inclusive environment to support personal growth and community involvement. Encourage participation in activities and build strong relationships with the youth. About You: The ideal candidate will have: Proven experience working with young people aged 8 to 18. Excellent communication and interpersonal skills. A genuine passion for supporting young people and an understanding of the challenges they face. Flexibility and enthusiasm to contribute to various activities and programs. Requirements: Must undertake an Enhanced DBS Check (required for this role). A keen interest in working with young people from diverse backgrounds. What s in It for You? The opportunity to be part of a fun and supportive team. A chance to make a real difference in your community. The satisfaction of empowering young people to thrive. Help shape the future of our community apply today!

We are currently recruiting for a SEN Teaching Assistant working across both Upper and Lower school sites based in Brigg and Appleby. The working times for this role are 8:45 - 2:45 Monday - Friday, term time only. Occasionally there will be staff training after school. You will be a Key Worker, with responsibility for up to 3 students, helping to create connections with families to improve their quality of life. You will benefit from a good level of resilience, team working skills and the ability to adapt quickly. Candidates must hold qualifications in Maths and English at GCSE level or equivalent as a minimum and be able to demonstrate good communication skills, both verbally and in writing. Some experience of working with young people in an education setting would also be beneficial, although full induction and training will be given