Building Recruitment Company

Job Title: Electrician Type: Permanent Location: South Wales Salary: £39,428.70 Hours: 37 hours per week BRC are working closely with a leading organisation in the social housing sector to recruit 2 experienced Electricians . This is a great opportunity for qualified electricians who posses practical, productive and electrical engineering skills with adequate technical knowledge. This role involves undertaking cyclical testing of emergency lighting; both maintained and unmaintained and fire alarm systems, completing testing procedures monthly and annually. Evidence all maintenance, replacements in the relevant log books ensuring all installations adhere to current regulations to ensure compliance. The role also involves ensuring all repairs are completed within the specified time period to required standards. Duties: Work from drawings and specifications, requisition the necessary installation materials, take responsibility for the accurate completion of work and, where required, support other operatives. Design and construct electrical installations, including full and part rewires using different containment systems such as conduit and trunking, in accordance with current IEE Wiring Regulations. Maintain and certify electrical installations across commercial and domestic properties, including external lighting where control over the electrical supply and isolation is available. Undertake works ranging from minor repairs to the installation of new circuits, completing all relevant testing and certification. Complete all relevant electrical testing and safety certificates, including installation and condition reports, minor works, fire alarm, smoke alarm and emergency lighting certification. Install, maintain, diagnose faults and repair a range of heating systems and controls. Install, maintain, diagnose faults and repair a range of door entry systems. Complete monthly and annual testing procedures and record all maintenance and replacements in the relevant log books, ensuring installations comply with current regulations. Mentor, coach and develop apprentices and other members of staff. Ensure all repairs are completed within the specified time period, to the required standard and in accordance with current regulations and the driver handbook. Drive an allocated works vehicle in accordance with the driver handbook, including pre-inspecting work, identifying requirements and obtaining the resources, materials and plant needed to complete repairs to the required standard. Accurately record work time, materials and plant used to complete repairs, ensuring resources are maximised. Ensure the safe use and storage of all issued plant and report any defects. Carry out daily safety checks of the allocated works vehicle and record findings appropriately. Work collaboratively with colleagues and stakeholders, both internally and externally. Work safely and appropriately at all times, in accordance with Health and Safety policies and procedures. Requirements: Excellent interpersonal skills to include strong communication, influencing and negotiating abilities, including an ability to contribute to the strategic thinking and direction of the organisation. Excellent customer service skills with an ability to establish a rapport with residents, stakeholders and contractors. Highly organised with excellent planning, coordination and attention to detail ability gained from working in a high-pressure environment with conflicting priorities. Experience of testing and inspecting electrical installations of both condition and installation certifications. Flexible approach to work and the ability to work to tight deadlines. Relevant professional qualification, such as: To have achieved all competencies of an apprenticeship in Installing electrotechnical systems and equipment or Equivalent. AM2 certified in Electrotechnical Occupational Competence or equivalent NVQ Level 3 18th Edition IEE wiring Regulations City & Guilds 2391 or 2394/2395 or equivalent Inspection and Testing Qualification MUST HAVE - Full UK driving licence Benefits: Enhanced Pension Scheme - employer contributions of up to 12%. Enhanced Annual Leave - 25 days plus Bank Holidays, increasing to 30 days after 3 years' service. SMART Working (role dependent)- flexibility to manage your time around the needs of customers, colleagues and communities. Health & Wellbeing Benefits - including Cycle to Work and enhanced maternity, paternity and adoption support. Flexible Benefits Package - £625 allowance to spend on benefits including Private Medical Insurance, Health Cash Plan, professional memberships and Electric Vehicles. For more information, please call Meg Smith or Emma Keir on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Are you a HR Assistant, seeking your next contract in Somerset? My client has an immediate opportunity to join their central HR function on an interim basis. The successful applicant will be responsible for delivering and optimising core HR processes, providing excellent customer service to colleagues, supporting them across the full employee lifecycle. Responsibilities: Manage the POD Helpdesk and HR inboxes, providing a timely response to first line policy / procedure queries and escalating more complex issues. Continuously seek opportunities to streamline and improve HR processes and documents to support the strategy to be a Great Place to Work Support the maintenance and optimisation of the HR SharePoint site to enable manager and colleague self-service Process contractual changes - obtaining approvals, issuing paperwork, and updating internal HR systems. Work closely with Payroll to ensure all new starters, contractual changes, leavers are accurately inputted and actioned HRIS Super User - support the administration and development of the HR system, providing basic reports to internal customers, ensuring data accuracy, and ensuring that the principle of confidentiality and data protection are applied in all aspects of work Build excellent relationships with the Recruitment, Reward and HR Business Partner teams and provide support during projects, restructures, collective consultations and peaks in workload. Process all recruitment documentation promptly and accurately, ensuring that confidentiality and data protection are always applied. Maintain regular positive contact with external candidates to ensure engagement levels remain high. Support the efficient onboarding of candidates by liaising with hiring managers throughout the recruitment process to ensure that all management actions are undertaken in a timely manner. Ensure that statutory and other standards are met by managing data input/output from multiple external systems including Occupational Health, Driving Licence/motor Insurance, Disclosure and Barring Service (DBS) and Right to Work. Requirements: HR or recruitment administration experience is essential Ability to understand HR policies and procedures and communicate these to customers/stakeholders Understanding of General Data Protection Regulation (GDPR) and how to apply the principles To apply, please attach a copy of your CV

Job Title: Finance Admin Type: Temporary Location: Bridgend Salary: TBC Hours: 25 hours per week (flexible to suit) BRC are working closely with a well-established charity organisation supporting vulnerable individuals through community living, social enterprise, and resettlement support services. This role involves supporting the day-to-day financial administration of the organisation, ensuring accurate processing of financial records, maintaining accounting systems, and assisting with payroll, reconciliations, and reporting duties. The successful candidate will work closely with the senior management team to support effective financial operations across multiple sites. Duties: Processing purchase invoices, payments, and reconciliations Supporting payroll administration and pension processes Maintaining petty cash and banking records Assisting with sales ledger duties including invoicing and credit control Reconciling bank accounts and financial transactions Supporting VAT returns and Gift Aid administration Maintaining accurate financial records using accounting software Assisting with month-end finance processes and reporting Supporting community finance administration including allowances and expense tracking Liaising with internal teams and external stakeholders where required Providing general finance and administrative support to the organisation Requirements: Previous experience in a finance administration, accounts assistant, or bookkeeping role Good understanding of financial processes including purchase and sales ledger Experience using accounting software such as Sage or similar systems Strong numerical and organisational skills Good working knowledge of Microsoft Office, particularly Excel Ability to manage workload effectively and meet deadlines High level of accuracy and attention to detail Excellent communication and interpersonal skills Ability to maintain confidentiality and professionalism Experience within the charity or not-for-profit sector is desirable AAT qualification or working towards finance qualifications is desirable For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Job Title: Property Compliance Admin Type: Temporary (6 months) Location: Bristol Salary: £14.42 paye + holiday pay Hours: Full Time BRC are working closely with a respected housing and care provider in Bristol to recruit an experienced Compliance Administrator. This is an excellent opportunity for a highly organised administrator with strong coordination and compliance support experience to join a well-established organisation committed to maintaining safe, compliant and high-quality living environments. This role involves providing administrative support across a range of property compliance programmes, ensuring records, servicing schedules and compliance documentation are accurately maintained. The successful candidate will play a key role in supporting the wider compliance team, coordinating inspections and liaising with contractors and internal teams to help ensure statutory obligations are met. Duties: To ensure the company remains compliant through the relevant regulatory bodies and meets required legislation. Support the management of compliance servicing programmes that ensures that all relevant legislation is met. Ensure compliance checks are booked and placed in diaries/relevant systems with anniversary dates to ensure the company remains compliant. Monitor and review third party service reports, certificates and assessments such as electrical condition reports and fire risk assessments in consultation with colleagues to assess and prioritise any recommendations. Ensure actions are put in place to resolve any issues and followed up with evidence. Maintain records of review dates for property safety compliance annual checks and servicing (including, but not limited to, Gas Safety Certificates, electrical installation, portable appliance testing, legionella inspections and servicing, FRA, fire alarm systems, asbestos, nurse call etc.) Inform relevant offices/Managers of scheduled appointments. Maintain accurate data and liaise with relevant people if any discrepancies are found. Provide regular statistical data to support in the reporting to the Senior Leadership Team and Board members. Provide regular statistical data to support in planning annual budgets and to ensure property compliance. Using Brunelcare Housing Management system to process and match Contractor invoices Requirements: Monitor and review third party service reports, certificates and assessments such as electrical condition reports and fire risk assessments in consultation with colleagues to assess and prioritise any recommendations. Ensure actions are put in place to resolve any issues and followed up with evidence. Maintain records of review dates for property safety compliance annual checks and servicing (including, but not limited to, Gas Safety Certificates, electrical installation, portable appliance testing, legionella inspections and servicing, FRA, fire alarm systems, asbestos, nurse call etc.) Inform relevant offices/Managers of scheduled appointments. Maintain accurate data and liaise with relevant people if any discrepancies are found. Provide regular statistical data to support in the reporting to the Senior Leadership Team and Board members. Provide regular statistical data to support in planning annual budgets and to ensure property compliance. Using Housing Management system to process and match Contractor invoices Housing experience and use of civica cx system is desirable For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Complaint handling and Resolution Customer Engagement Compliance and Governance Social Housing Complaints Officer Mainly Remote Working, some days required in Newton Abbot 3 months (potential for further extension) 37 hours per week £15.59 per hour plus holiday or £20.26 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders.You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholdersFor more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Deliver tailored support to customers to achieve positive outcomes Monitor and maintain customers' general health & wellbeing Encourage participation and involvement of customers Sheltered Housing Officer Plymouth 4 months 37 hours per week £15.55 PAYE, £20.21 Umbrella Are you passionate about supporting older customers and those with specific needs to live independently with dignity and choice? Are you committed to delivering exceptional housing and estate management services with integrity and professionalism? If so, our client is looking to speak to you!In this role, you will play a pivotal part in promoting independence, dignity, and wellbeing, ensuring the welfare and wellbeing of our customers who require housing with support. You will provide one-to-one support, assess support needs, and coordinate services to maintain the high standards of integrity and professionalism. Your role will extend to delivering an excellent housing and estate management service, actively involving customers in supported housing schemes and the wider community. If you are ready to make a meaningful difference in the lives of our customers, we want to hear from you. Deliver tailored support to customers to achieve positive outcomes and fulfill their potential Monitor and maintain customers' general health and wellbeing Encourage participation and involvement of customers in supported housing schemes and the wider community Preferred Requirements: Experience in housing management and one-to-one support Proficiency in using prescribed documentation and IT systems Ability to work effectively in a multi-agency setting Dedication to promoting independence, dignity, choice, and equal opportunities Strong commitment to maintaining high standards of integrity and professionalism Preferred Qualifications: Relevant certification in housing, social services, or related field Enhanced DBS check (required for the duration of employment in this role) Any additional relevant qualifications for working with older customers and individuals with support needs To apply for this role, please apply through the website or call specialist Social Housing recruiter Mark Grove on .

Property Manager LOCATION: Hampshire (multiple locations, so a driver is essential) SALARY: £28,000 per annum DURATION: Permanent HOURS: 37.5 hours per week About Us We are a specialist housing organisation, partnering with local authorities to deliver safe, supported accommodation for vulnerable adults and people experiencing homelessness. We provide a range of housing solutions, including temporary, shared, and self-contained accommodation, alongside 24/7 maintenance and support services to help residents move towards independence. The Role We are seeking a proactive and passionate Property Manager to join our growing team. In this role, you will play a key part in supporting vulnerable individuals and families by ensuring our properties are managed efficiently and to a high standard. Working closely with our office team, you will oversee placements from over 100 local authority partners across both self-contained and HMO properties, ensuring a smooth, responsive, and high-quality service. Key Responsibilities Property Operations: Conduct check-out reports and collect keys when tenants vacate Carry out regular property inspections and report issues Manage access for contractors and local authorities Record meter readings and facilitate top-ups Complete Fire Risk Assessments Follow daily instructions from the office to meet deadlines Work independently in a lone-working role with a flexible approach Confidently support and interact with vulnerable and complex clients Stakeholder Management & Partnerships: Build and maintain strong relationships with partners Ensure high levels of resident satisfaction Identify opportunities to improve services and expand partnerships Provide regular updates on property performance, risks, and opportunities Revenue & Performance: Support efficient move-in processes to maximise revenue Strategic Contribution: Collaborate with internal teams to ensure seamless service delivery Contribute to an ambitious growth strategy aiming to reach 10,000 units by 2029 What We're Looking For Experience in property management or a similar role A proactive, organised, and reliable approach Strong interpersonal skills and ability to build relationships Comfortable working independently and managing your own schedule Full UK driving licence and willingness to travel Passion for supporting vulnerable individuals and making a difference What You'll Receive £28,000 salary 23 days annual leave Blue Light Card For more information on this role please contact Cali Webb on or apply with your most up-to-date CV.

domestic violence housing management housing assistant Female Housing Assistant for Vulnerable Women LOCATION: North Somerset HOURS: 30hrs per week (Mon - Fri) SALARY: £14.02 per hour + £1.69 holiday pay or £18.11 Umbrella DURATION: Temp - perm START DATE: Early June JOB PURPOSE: This post will work across accommodation-based services to oversee housing provision and tenancy-related support for individuals and families living in supported accommodation across North Somerset. The role will support residents with a range of support needs and help ensure accommodation is safe, well managed, and maintained to a high standard. MAIN OBJECTIVES: Deliver high standards of housing management across all properties Ensure accommodation complies with Health & Safety requirements Oversee property works, ensuring maintenance, repairs, and renewals are completed to a high standard and within budget Ensure void works and re-lets are planned and managed efficiently Promote resident empowerment, engagement, and involvement PRINCIPAL RESPONSIBILITIES: Housing Management Ensure residents are signed up using the agreed occupancy agreement and understand their rights and responsibilities Induct residents into the accommodation, including Health & Safety and fire procedures Collect rent and service charges from residents Ensure effective maintenance of properties through regular inspections, logging, recording, and reporting repairs Monitor and follow up maintenance works and check completed works against invoices Carry out minor maintenance tasks such as putting up pictures or curtains where required Ensure Health & Safety checks are completed across all properties Carry out welfare checks on a bi-annual basis for flats Organise timely turnaround of void properties to support occupancy targets Provide support to address issues relating to anti-social behaviour (ASB) where required Resident Support Visit properties regularly to engage with residents and encourage involvement in maintaining and improving accommodation standards Identify support needs and provide advice and information on accessing appropriate internal and external services, making referrals where appropriate KEY REQUIREMENTS: Driving is an essential requirement for this role. Experience: Experience of housing management and/or housing support is essential. The successful candidate must have a non-judgmental empathetic approach to their work. Experience working with vulnerable individuals, especially women and children, would be hugely beneficial. An enhanced DBS on the update service or issued within the last 12 months is highly desirable. Candidates without a DBS already in place will require a new application to be completed prior to commencing the role. To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on

Are you an experienced surveyor specialising in Damp & Mould?My client has an immediate opportunity for a Damp & Mould surveyor to join their Property Services Team in the Bristol area Responsibilities: Survey homes and communal spaces, working alongside customers and leaseholders taking ownership of ensuring that repairs are managed end to end and to manage issues and complaints that arise before, during or after works. Responsible for your own portfolio of projects, managing the day-to-day scoping of works, offering technical support. Take ownership of Damp and Mould cases, HSSRS cases as well as complex projects from inception to completion, ensuring that repairs are project managed to meet deadlines and within budget. Survey and Identify building defects through, conducting the correct building pathology & testing. Complete detailed reports and specification writing, for example to support section 20 notices and Damp and Mould /disrepair claims. Project Managing to include preparation of plans, prebuild meeting construction phase oversight, maintaining value for money and budget control throughout the project. Support the repairs and empty homes delivery teams with technical knowledge. Requirements: Proven track record for delivering/managing multiple technical building projects. Good working knowledge of Health and safety regulations and good practices inclusive of Construction design management. Knowledge of HHSRS risks and relevant legislation/compliance. A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience of working with asset management, leasehold, response repairs, empty homes, and programmed works. To apply, please forward a copy of your CV

Are you a passionate Maintenance Surveyor, seeking a new permanent role, covering the Southwest? My client has an immediate opportunity for an Area Surveyor to complete property inspections, supporting to maintain and enhance the condition of the property portfolio. Although predominantly residential, the successful applicant may also be required to inspect shops, offices and hostels. Responsibilities: To complete property inspections for all properties where the organisation has a management responsibility. To complete accurate reports on the condition of property stock. Ensuring that relevant legal standards regarding stock condition and safety are maintained. To provide accurate property inspection reports on the compliance of the property, ensuring that each building meets the applicable safety standards and contributing to maintaining 100% safety and compliance across the portfolio. To be able to rely on sound understanding of compliance/ safety risk so that risk is escalated to Line Manager when required, or to be willing to develop this awareness with support from the Line Manager and open to training where required. Ensure recommendations in reports are proportionate and targeted, ensuring applicable standards are achieved within budgetary constraints. Attend new sites which have recently on-boarded, completing inspections to establish works required before the property can be let. Ensuring that properties are always ready to let within 21 days of the legal agreement being signed. To complete 'off boarding' inspections, comparing the condition of the property against the inventory and producing reports to ensure all works that the organisaiton is responsible for are identified and completed before handover and achieving this within the relevant time constraints. Review buildings against previous inspections and risk assessments to confirm whether all actions have been completed. To work closely with the maintenance team in the process of completing the actions resulting from property inspections. To maintain and foster good working relationships with key stakeholders: internal teams, residents and landlords. To apply, please attach a copy of your CV

Tenancy sustainment Income Management Property Management Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per weekBRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team.This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on .To apply, please submit your CV outlining your relevant experience and qualifications.We will be reviewing applications on an ongoing basis until the position is filled

property manager Supported Accommodation compliance Property & Resident Compliance Officer Salary: £13.45 per hour PAYE + £1.63 per hour holiday pay Hours: Mon - Fri (12pm - 17.30pm) Job Type: Temporary (Approx. 9 months) Location: Bristol (covering Southwest England) Job Overview: Working across Southwest England, this role involves carrying out property inspections across a number of HMO's housing vulnerable individuals with complex needs. There are a large number of properties around the Bristol area, but you will be covering a large area between Bristol & the South Coast. All mileage will be covered (company car available), and you will manage your own diary, ensuring that all duties are completed effectively. Day to Day Duties: Housing Management: Ensure consistent service and property compliance, including health & safety, accommodation standards, and contract performance. Oversee regular property inspections and ensure any issues are addressed promptly. Manage accurate housing records and performance data in line with organisational and commissioning requirements. Resident Support & Engagement: Promote strength-based, trauma-informed engagement with residents to help them sustain tenancies and achieve independence. Safeguarding & Risk Management Maintain oversight of safeguarding issues and ensure all team actions comply with policies and frameworks. Requirements: Experience carrying out property inspections / working in housing compliance. Experience working with vulnerable people is a bonus. A full UK driving licence (company car will be provided) To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on

Job Title: Adaptations Surveyor Type: Permanent Location: Swansea Salary: £39,880 per annum Hours: 35 hours a week BRC are working closely with a housing association that is based in Swansea. This role operates across Swansea, Rhondda Cynon Taf, Bridgend, Neath Port Talbot and Carmarthenshire. This role is vital in adapting a resident's home to improve their health and wellbeing, and promotes independence.Duties: To specify and produce schedule of works in readiness for tender. To tender works, manage contracts and contractors' performance fro inception to completion. To carry out measured surveys and drawings of properties as part of the tender requirements. To organise and manage your own workload. To liase with other staff, contractors, suppliers and funders maintaininh good working relationships throughout. To provide any date regarding KPI performance, spend and resident satisfaction as required. To project manage any work programs from start to completion regularly updating residents and relevant colleagues of progress. To complete relevant service standards or technical scrutiny deocuments and manage the administration of these. To advise the Asset Survceyor or any regular faulure of specific components or areas of use where they may be unsauitable or inaffective. To regularly meet contractors and monitor and report on their performance and ensuring the PAG contractors panel is sutably organised and managed for the number and type of grant work undertaken. To ensure CDM requirements are met for the Association as client. To liase with colleagues regarding any asbestos reports required or where PAG equipment installed may be the subject of being service charged (hoists, stair lifts, etc) Have a general understanding of housing and property maintenance, repairs and defect recognition. To tender and project manage one-off schemes of work or other construction relatedcontracts. This may be one-off projects to single properties, larger works to schemes or groups of properties. Where reuqired to provide Health and Safety advice or support to colleagues and where relevant act as the Principal Designer / Clients Representative. To update and manage the Group's databases in relation to PAGS or asset management requirements as required. To liase with other members of the department to ensure the smooth running of the department. To deal with enquiries and correspondance relevant to this role and maintain effective administartive systems. Be aware of and comply with the Statutory and Legal obligations, the Groups corporate aims, values, policies and procedures, tenancy conditions and good practice. To isssue works up to the limits specified in the Groups financial regulations. To manage their own personal development needs and actively seek to keep up to date with any changes in building and maintenance laws etc. To provide assiatnce on aids and adaptations that assist the individual in making the most of their home and ensure they have it full enjoyment. This will include both physical aids such as grab rails and stair lifts, and technological ones such as automatic window openers and fall detectors. To ensure adaptations are suitable for both the resident and the property by working closely with Occupational Therapists, Trusted Assessors, Rent Officers, Maintenance Teams and Contractors. Requirements: Formal building qualifications or equivalent demonstratable knowledge/skills. Familiar with good building practice, surveying properties and preparing schedules of work, tendering and alaysing tenders. Familiar with CDM Building Regulations. Experience in drawing utilising AutoCAD and ability to produce priced schedules of works including dilapidation surveys. Sound numerical skills and to be able to work to a budget. Excellent IT skills and be able to produce reports. Able to maintain effective administration systems. Able to impartially investigate situations to inform decision making that is fair and non-discriminatory. Good communication skills both verbal and written. Proactive approach to problem solving with the ability to weigh up situations and act upon and make sound startegic decisions. Able to work as part of team and on own initiative, also be flexible both in approach and working arrnagements. Confident with excellent communication skills that demonstrate an ability to listen, mediate, negotiate and influence. Innovative and reception to change. Full driving license and access to a vehicle. Benefits: 30 days annual leave plus bank holidays and an additional 2 days leave at Christmas. Enhance family friendly leave, including paid dependancy leave. Defined contribution pension with included life assurance of 3 times your salary. Enhanced company sick pay. Extensive wellbeing offer. For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

s202 Reviews Homechoice Banding Reviews s202 and Banding Reviews Officer 3-4 month contract 37 hours per week Fully Remote£28 - £34 Umbrella You will be conducting statutory reviews under Section 202 of the Housing Act 1996 and carrying out Banding Reviews. You will be managing a caseload of decisions weekly and producing legally robust decision letters. The role is fully remote and offers a competitive hourly rate. Candidates must have experience in S202 Reviews and a strong understanding of housing legislation and an understanding of working within Housing Register framework.For further information about this s202 and Banding Review Officer role, please contact specialist Social Housing recruiter, Mark Grove, on or apply via this site

Job Title: Customer Service Officer Type: Temporary (6 weeks +) Location: Bristol Salary: £20 umbrella an hour Hours: 37 hours, 5 days in the office BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis. This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions. Duties: Deliver professional and customer-focused service in line with organisational values and objectives. Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts. Diagnose and raise repair requests, ensuring correct priorities and instructions are issued. Liaise with colleagues and contractors to resolve customer queries effectively. Handle difficult or sensitive situations calmly and professionally. Escalate safeguarding concerns and complex issues where appropriate. Maintain accurate records and update systems with customer information and service requests. Support performance targets including call quality and customer satisfaction measures. Handle confidential and sensitive information in line with GDPR requirements. Requirements: Previous experience working in a customer-focused environment. Strong communication and administrative skills. Experience dealing with customers in challenging or stressful situations. Ability to manage multiple tasks and prioritise workload effectively. Good IT skills including Microsoft Office packages. Ability to remain calm under pressure and provide effective problem solving. Knowledge of GDPR and handling sensitive information. Experience within social housing or repairs services is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Varied and rewarding workload - Inclusive working environment For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Job Title: Income Officer Type: Full-time Location: Bristol Salary: £36,954 Hours: Full Time BRC are working closely with a housing organisation seeking an Income Officer to join their Housing Services team. This role involves supporting residents to sustain their tenancies through effective income collection, arrears prevention and tenancy support, whilst delivering a customer-focused and proactive housing management service. Duties: Monitor customer accounts and proactively manage rent arrears. Communicate with residents regarding rent, service charges and other housing-related debts. Negotiate affordable repayment plans and support sustainable payment arrangements. Provide advice and signpost customers to relevant support agencies and welfare services. Work collaboratively with internal teams and external agencies to resolve income-related issues. Attend partnership meetings, court hearings and manage legal action processes where required. Prepare court documentation and support eviction processes as a last resort. Maintain accurate records and update housing management systems. Analyse trends and contribute to service improvements and KPI performance. Ensure compliance with relevant housing legislation, policies and procedures. Requirements: Experience working within a social housing or income management environment. Knowledge of housing legislation and welfare benefits relating to social housing. Experience representing organisations at court and understanding legal procedures. Strong communication, negotiation and relationship-building skills. Ability to work independently and manage a varied workload effectively. Excellent IT skills including Microsoft Office packages. High level of accuracy and attention to detail. Full UK Driving Licence and ability to travel independently. Experience working with housing management systems is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Flexible and varied workload - Inclusive and values-driven working environment For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements Manage cases of tenancy breaches, including the Safeguarding of our customers Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 UmbrellaHybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and CornwallAs an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on or apply via this site

homelessness Supported Accommodation housing support Support Worker - Homelessness Salary: £29,452.57 per annum Hours: 40 hours per week (full-time) Contract: 3-6 months temp (Temp to Perm) Location: Bristol About the Role: We are looking for a committed and motivated Support Worker to join a dynamic team within a short-stay service that helps individuals move towards independent living. This service supports people to overcome barriers, build resilience, and achieve their long-term goals. This is a rewarding opportunity for someone who is passionate about making a tangible difference in people's lives. You will work directly with individuals facing homelessness and other complex needs, providing structured, person-centred support. Working Pattern: You will work on a 9-week rolling rota, covering early (07:00 - 15:30) and late shifts (13:00 - 21:30), including 3 weekends within each 9-week period. Key Responsibilities: Deliver person-centred support, empowering individuals to progress on their recovery journey and achieve sustainable independence Build strong, therapeutic relationships using a psychologically informed and trauma-sensitive approach Facilitate client meetings and encourage active participation in decision-making Develop, implement, and regularly review individual support plans within required timeframes Work one-to-one with clients to achieve agreed goals and positive outcomes Ensure clients are supported to maximise benefits and manage personal finances in line with their plans Collaborate with colleagues to design and deliver effective in-house support programmes Coordinate and delegate tasks to assistant support workers to ensure support plans are carried out effectively Identify and refer to appropriate external services where additional support needs cannot be met internally Complete and review client assessments, including risk assessments, ensuring a safe and supportive environment About You: It is essential that you have experience of working with individuals who have experienced homelessness or have been at high risk of homelessness. Knowledge of the challenges faced by individuals experiencing homelessness and vulnerability An understanding of psychologically informed environments and trauma-aware practice Confidence in decision-making and the ability to take initiative Strong organisational skills, with the ability to prioritise and work effectively in a fast-paced environment Excellent communication skills, both written and verbal Competency in IT systems, including Microsoft Office applications What We Offer: A supportive and collaborative team environment The opportunity to make a meaningful impact Potential for permanent employment following the temporary contract Ongoing training and professional development For more info, please contact Nathan Jackson on or apply now.