Francisco Partners
Hungerford, Berkshire
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. The Consultant will ensure that both external (Keyloop customer) and internal project activities as assigned by Project Managers, Project Lead, Lead Consultant, are deployed to quality and time-managements expectation set forth by the signed order and within the legal frameworks. The role will engage with customer remote and onsite (alongside other Key loop teams and functions) - ensuring accurate discovery, documentation, configuration, training and post go-live support in line with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability to evolving product Embed and maintain a continuously evolving standard blueprint for the delivery of the products Embed product specifics and processes to ensure continuous readiness of the product knowledge to deliver optimally on projects Attend product reviews to ensure product alignment to the blueprint and required skills to deploy the product Provide feedback to product on field data/findings/situations. Embed high standards of performance in delivering results Identify product delivery problem areas and works to resolve the same Effectively balances priorities to achieve collective business results Support Lead Consultant to make informed decisions based on facts and 360 perspectives. Communication Clear communication and knowledge sharing with internal and external parties Demonstrate flexible communication style for all internal and external parties Collaborates as an effective team player within and across departments Conduct/attend cross-link sessions with other teams Leverages formal and informal networks to accomplish objectives Leverage external factors to drive growth Client Focus Actively seeks and applies information about client needs to internal stakeholders Suggest processes and procedures improvements to enhance customer experience Assist peers and Project manager / Project Lead in escalations/technical discussions Outside-in Perspective Stay informed on external factors and trends. Welcomes the insights and networks of new associates joining Key loop. Adjust work style to adapt to different cultures and expectations. Bias for growth Willing to take an unpopular stand to challenge the status quo Using logic and data to improve performance. Embraces changes and acts as a catalyst for change. Key Performance Indicators Successful delivery of projects - on budget and time with quality Completing 95% of assignments within the set time frame. Rework to be less than 4% Commercial and operational effectiveness - Billable and Productive utilization 80% Demonstrable internal and customer satisfaction, monitored via regular CSI / feedback. Frequent and formalized business engagement and recommendations to drive greater adoption of Professional Services. Provide ideas that reduce time to install / drive efficiencies for Professional Services. Lead and drive operational excellence (through SureStart and interaction with peers and team members). Product knowledge through Certifications Time sheets updated weekly. Skills / Knowledge & Experience Must have experience and proven track record in Finance, CRM, Technical or ERP deployments in Consultancy and or SME roles. Relevant business background and have a proven track record in acting as a key point of contact / SME in product delivery. Must have the proven ability to define and maintain standard end-to-end business process for optimal delivery of software and in working with other teams to support the customers. Must have process-driven with a track record of successfully handling considerable change and the ability to work under pressure. Commercially astute, good business acumen, with strong analytical skills Knowledge of the Automotive Aftersales industry (desirable, not essential) Ability to advise, persuade and influence people in a professional and effective manner Must demonstrate outstanding verbal and written communication skills Open for challenges and striving for continuous improvement, motivating and engaged in the role A team player who is influential and builds good working relationships across teams Flexibility, integrity and problem-solving skills are a pre-requisite to be successful in this role. Why join us? We're on a journey to become market leaders in our space - and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles - not just on key days, but every day. We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. The Consultant will ensure that both external (Keyloop customer) and internal project activities as assigned by Project Managers, Project Lead, Lead Consultant, are deployed to quality and time-managements expectation set forth by the signed order and within the legal frameworks. The role will engage with customer remote and onsite (alongside other Key loop teams and functions) - ensuring accurate discovery, documentation, configuration, training and post go-live support in line with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability to evolving product Embed and maintain a continuously evolving standard blueprint for the delivery of the products Embed product specifics and processes to ensure continuous readiness of the product knowledge to deliver optimally on projects Attend product reviews to ensure product alignment to the blueprint and required skills to deploy the product Provide feedback to product on field data/findings/situations. Embed high standards of performance in delivering results Identify product delivery problem areas and works to resolve the same Effectively balances priorities to achieve collective business results Support Lead Consultant to make informed decisions based on facts and 360 perspectives. Communication Clear communication and knowledge sharing with internal and external parties Demonstrate flexible communication style for all internal and external parties Collaborates as an effective team player within and across departments Conduct/attend cross-link sessions with other teams Leverages formal and informal networks to accomplish objectives Leverage external factors to drive growth Client Focus Actively seeks and applies information about client needs to internal stakeholders Suggest processes and procedures improvements to enhance customer experience Assist peers and Project manager / Project Lead in escalations/technical discussions Outside-in Perspective Stay informed on external factors and trends. Welcomes the insights and networks of new associates joining Key loop. Adjust work style to adapt to different cultures and expectations. Bias for growth Willing to take an unpopular stand to challenge the status quo Using logic and data to improve performance. Embraces changes and acts as a catalyst for change. Key Performance Indicators Successful delivery of projects - on budget and time with quality Completing 95% of assignments within the set time frame. Rework to be less than 4% Commercial and operational effectiveness - Billable and Productive utilization 80% Demonstrable internal and customer satisfaction, monitored via regular CSI / feedback. Frequent and formalized business engagement and recommendations to drive greater adoption of Professional Services. Provide ideas that reduce time to install / drive efficiencies for Professional Services. Lead and drive operational excellence (through SureStart and interaction with peers and team members). Product knowledge through Certifications Time sheets updated weekly. Skills / Knowledge & Experience Must have experience and proven track record in Finance, CRM, Technical or ERP deployments in Consultancy and or SME roles. Relevant business background and have a proven track record in acting as a key point of contact / SME in product delivery. Must have the proven ability to define and maintain standard end-to-end business process for optimal delivery of software and in working with other teams to support the customers. Must have process-driven with a track record of successfully handling considerable change and the ability to work under pressure. Commercially astute, good business acumen, with strong analytical skills Knowledge of the Automotive Aftersales industry (desirable, not essential) Ability to advise, persuade and influence people in a professional and effective manner Must demonstrate outstanding verbal and written communication skills Open for challenges and striving for continuous improvement, motivating and engaged in the role A team player who is influential and builds good working relationships across teams Flexibility, integrity and problem-solving skills are a pre-requisite to be successful in this role. Why join us? We're on a journey to become market leaders in our space - and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles - not just on key days, but every day. We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Francisco Partners
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Black Duck is seeking a Principal Software Engineer to serve as a technical leader for the company's identity, authentication, authorization, and access management platforms. This role will drive the architecture, design, implementation, security, scalability, and operational excellence of critical identity services that support customers, partners, and internal engineering teams. The successful candidate will combine deep expertise in modern identity technologies with strong software engineering and architectural leadership skills. They will influence technical direction across multiple teams, establish engineering standards, mentor engineers, and help shape the future of secure, scalable SaaS platforms. Responsibilities Lead the architecture, design, and evolution of enterprise-scale identity and access management solutions. Serve as the organization's technical authority for authentication, authorization, federation, and identity lifecycle management. Design and implement secure, scalable, and resilient software systems that support multiple products and engineering teams. Provide technical leadership and architectural guidance across cross-functional initiatives. Drive engineering excellence through software design reviews, code reviews, mentoring, and the establishment of engineering best practices. Partner with engineering, product, security, and operations teams to deliver secure, reliable, and highly available services. Lead technical investigations, evaluate emerging technologies, and recommend solutions aligned with business and engineering objectives. Improve platform observability, maintainability, performance, and operational efficiency. Influence long-term technology strategy and help shape the engineering roadmap. Mentor engineers and technical leaders across the organization. Promote effective adoption of AI-assisted development tools and modern software engineering practices throughout the software development lifecycle. Help advance the organization's AI maturity by identifying opportunities to improve engineering productivity, software quality, and delivery outcomes through responsible use of AI technologies. Required Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 10+ years of software engineering experience, including architecture and technical leadership responsibilities. Extensive experience designing, implementing, and operating Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) solutions. Deep hands-on experience with modern identity platforms such as Auth0, Okta, Microsoft Entra ID (Azure AD), Ping Identity, or similar technologies. Expert understanding of OAuth 2.0, OpenID Connect (OIDC), SAML, Multi-Factor Authentication (MFA), federation, token-based security, and modern authentication patterns. Experience building and operating identity solutions at scale for customer-facing SaaS applications. Strong experience designing and building distributed systems, APIs, and cloud-native applications. Deep understanding of software architecture, security principles, and modern engineering practices. Experience leading technical initiatives that span multiple teams and organizations. Strong communication skills with the ability to influence technical direction and build alignment across diverse stakeholders. Familiarity with AI-assisted software development tools and a solid understanding of how AI can improve engineering effectiveness throughout the software development lifecycle. Preferred Qualifications Experience leading identity platform migrations, consolidations, or modernization initiatives. Experience designing Zero Trust, Single Sign-On (SSO), and enterprise federation architectures. Experience with cloud infrastructure, containerized environments, and modern SaaS platforms. Experience operating in highly regulated or security-focused environments. Experience with security, privacy, compliance, or audit requirements for enterprise software systems. Experience evaluating, implementing, or promoting AI-enabled development tools and engineering workflows. What Success Looks Like Serves as the organization's recognized expert for identity architecture and authentication technologies. Establishes scalable, secure, and reliable identity services that support current and future business needs. Influences technical direction and engineering standards across multiple teams. Raises engineering quality, security, and operational maturity throughout the organization. Successfully advances adoption of modern engineering practices, including effective use of AI to improve developer productivity and software quality. Delivers long-term architectural improvements while remaining actively engaged in hands-on technical leadership. Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Black Duck is seeking a Principal Software Engineer to serve as a technical leader for the company's identity, authentication, authorization, and access management platforms. This role will drive the architecture, design, implementation, security, scalability, and operational excellence of critical identity services that support customers, partners, and internal engineering teams. The successful candidate will combine deep expertise in modern identity technologies with strong software engineering and architectural leadership skills. They will influence technical direction across multiple teams, establish engineering standards, mentor engineers, and help shape the future of secure, scalable SaaS platforms. Responsibilities Lead the architecture, design, and evolution of enterprise-scale identity and access management solutions. Serve as the organization's technical authority for authentication, authorization, federation, and identity lifecycle management. Design and implement secure, scalable, and resilient software systems that support multiple products and engineering teams. Provide technical leadership and architectural guidance across cross-functional initiatives. Drive engineering excellence through software design reviews, code reviews, mentoring, and the establishment of engineering best practices. Partner with engineering, product, security, and operations teams to deliver secure, reliable, and highly available services. Lead technical investigations, evaluate emerging technologies, and recommend solutions aligned with business and engineering objectives. Improve platform observability, maintainability, performance, and operational efficiency. Influence long-term technology strategy and help shape the engineering roadmap. Mentor engineers and technical leaders across the organization. Promote effective adoption of AI-assisted development tools and modern software engineering practices throughout the software development lifecycle. Help advance the organization's AI maturity by identifying opportunities to improve engineering productivity, software quality, and delivery outcomes through responsible use of AI technologies. Required Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 10+ years of software engineering experience, including architecture and technical leadership responsibilities. Extensive experience designing, implementing, and operating Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) solutions. Deep hands-on experience with modern identity platforms such as Auth0, Okta, Microsoft Entra ID (Azure AD), Ping Identity, or similar technologies. Expert understanding of OAuth 2.0, OpenID Connect (OIDC), SAML, Multi-Factor Authentication (MFA), federation, token-based security, and modern authentication patterns. Experience building and operating identity solutions at scale for customer-facing SaaS applications. Strong experience designing and building distributed systems, APIs, and cloud-native applications. Deep understanding of software architecture, security principles, and modern engineering practices. Experience leading technical initiatives that span multiple teams and organizations. Strong communication skills with the ability to influence technical direction and build alignment across diverse stakeholders. Familiarity with AI-assisted software development tools and a solid understanding of how AI can improve engineering effectiveness throughout the software development lifecycle. Preferred Qualifications Experience leading identity platform migrations, consolidations, or modernization initiatives. Experience designing Zero Trust, Single Sign-On (SSO), and enterprise federation architectures. Experience with cloud infrastructure, containerized environments, and modern SaaS platforms. Experience operating in highly regulated or security-focused environments. Experience with security, privacy, compliance, or audit requirements for enterprise software systems. Experience evaluating, implementing, or promoting AI-enabled development tools and engineering workflows. What Success Looks Like Serves as the organization's recognized expert for identity architecture and authentication technologies. Establishes scalable, secure, and reliable identity services that support current and future business needs. Influences technical direction and engineering standards across multiple teams. Raises engineering quality, security, and operational maturity throughout the organization. Successfully advances adoption of modern engineering practices, including effective use of AI to improve developer productivity and software quality. Delivers long-term architectural improvements while remaining actively engaged in hands-on technical leadership. Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.