MossCare St. Vincent's Housing Group Limited
Manchester, Lancashire
At MSV Housingwe'recommitted to making sure our customers have safe,warmandgood qualityhomes, and our Gas Engineers are key to making this happen. We are looking to recruit an experienced Gas Engineer with strong technical and customer service skills to join our established team. Reporting to the Gas/Service Manager, our Gas Engineers provide a comprehensive service including annual gas servicing, breakdown diagnosis and repair, and installation of heating systems across our housing stock. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. Whatdo ourGas Engineersdo; Install, service, and upgrade domestic heating systems in line with schedules, budgets, and regulatory standards. Diagnose and repair faults across heating and plumbing systems, ensuring high-quality and safe workmanship. Provide excellent customer service by liaising professionally with residents, managing appointments, and ensuring satisfaction on completion. Ensure full compliance with Gas Safe, HSE, and company policies, including issuing certification andmaintainingaccuraterecords. Support efficient service delivery by managing materials,maintainingtools and vehicles, contributing to team performance, andparticipatingin out-of-hours emergencycall-outs. Whatwe are looking for; Valid ACS qualifications and Gas Safe registration, with relevant City & Guilds certification Proven experience as a Gas/Heating Engineer, delivering servicing, repairs, and installations Strongtechnical knowledge of domestic (and ideally commercial) heating systems, including fault diagnosis and maintenance Good understanding of health & safety regulations(including Gas Safe and HSE compliance) Excellentcustomer service and communication skills, with the ability to build positive relationships with residents and stakeholders Ability towork independently and as part of a team, managing workload effectively with minimal supervision Full, current UK driving licence A proactive approach with the ability toidentifyimprovements and contribute to service quality This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key.You'llbe based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We'recommitted to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is basedwithin our property care teamwhereyou'llbe entering the homes of ourcustomers,a basiccriminal records background check (free of charge to you) isrequired.A criminal conviction does not necessarily stop you from working with us. All decisionsregardingconvictions will be made on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy's candidate pack. We offer a range of great benefits including: Company vehicle Flexibility on where you work with home working kit provided 33days holiday per yearplus bank holidays, andaholidayabuyscheme. Company pension scheme with up to 10% matched contributions Company fundedaccess to a health cash plan, where you can claim back costs of everyday health treatments such as optical,dentaland much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employeeassistanceprogramme, free counselling, mental health first aiders andnumerouswellbeing initiatives Life assurancesubject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of therole;however,weencourage candidates tosubmitan ammonised CVif they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues tofacilitatethis.
At MSV Housingwe'recommitted to making sure our customers have safe,warmandgood qualityhomes, and our Gas Engineers are key to making this happen. We are looking to recruit an experienced Gas Engineer with strong technical and customer service skills to join our established team. Reporting to the Gas/Service Manager, our Gas Engineers provide a comprehensive service including annual gas servicing, breakdown diagnosis and repair, and installation of heating systems across our housing stock. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. Whatdo ourGas Engineersdo; Install, service, and upgrade domestic heating systems in line with schedules, budgets, and regulatory standards. Diagnose and repair faults across heating and plumbing systems, ensuring high-quality and safe workmanship. Provide excellent customer service by liaising professionally with residents, managing appointments, and ensuring satisfaction on completion. Ensure full compliance with Gas Safe, HSE, and company policies, including issuing certification andmaintainingaccuraterecords. Support efficient service delivery by managing materials,maintainingtools and vehicles, contributing to team performance, andparticipatingin out-of-hours emergencycall-outs. Whatwe are looking for; Valid ACS qualifications and Gas Safe registration, with relevant City & Guilds certification Proven experience as a Gas/Heating Engineer, delivering servicing, repairs, and installations Strongtechnical knowledge of domestic (and ideally commercial) heating systems, including fault diagnosis and maintenance Good understanding of health & safety regulations(including Gas Safe and HSE compliance) Excellentcustomer service and communication skills, with the ability to build positive relationships with residents and stakeholders Ability towork independently and as part of a team, managing workload effectively with minimal supervision Full, current UK driving licence A proactive approach with the ability toidentifyimprovements and contribute to service quality This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key.You'llbe based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We'recommitted to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is basedwithin our property care teamwhereyou'llbe entering the homes of ourcustomers,a basiccriminal records background check (free of charge to you) isrequired.A criminal conviction does not necessarily stop you from working with us. All decisionsregardingconvictions will be made on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy's candidate pack. We offer a range of great benefits including: Company vehicle Flexibility on where you work with home working kit provided 33days holiday per yearplus bank holidays, andaholidayabuyscheme. Company pension scheme with up to 10% matched contributions Company fundedaccess to a health cash plan, where you can claim back costs of everyday health treatments such as optical,dentaland much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employeeassistanceprogramme, free counselling, mental health first aiders andnumerouswellbeing initiatives Life assurancesubject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of therole;however,weencourage candidates tosubmitan ammonised CVif they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues tofacilitatethis.