About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Opportunity This role will work closely with regional and global Compliance, Risk, Product and Operations teams to ensure that Airwallex meets its regulatory obligations and risk management standards through a robust, data driven Operations Quality Assurance (QA) framework, in line with our risk appetite and culture of compliance. As Senior Manager of Global Quality Assurance, you will: Lead a global team of QA analysts with different domain expertises (e.g., KYC, Transaction Monitoring, Name Screening, Underwriting, Merchant Risk Monitoring, etc.); Design, implement and continuously enhance QA programs that cover all key operational functions; and Deliver high quality QA reports and track remediation initiatives to effective closure. You are expected to apply strong attention to detail, sound and objective business judgement, and excellent project management and stakeholder management skills in a fast growing business environment. What you'll be doing: Gain an in depth understanding of Airwallex's product offerings and AML / Risk related processes and controls across the end to end customer and transaction lifecycle; Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards; Lead a team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables; Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements; Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure; Drive and support global projects and initiatives for operations excellence, providing data driven analytics and insights to support informed decision making What you'll bring: Bachelor's degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines; 8+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification); OR Risk control expertise in credit, fraud, brand and/or consumer risk management; OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments; Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries; Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring) Strong communication and time/project management skills Strong analytical and problem solving skills Fluency in both English and Chinese (spoken and written); Data and analytics skills (e.g. SQL, Looker) are a plus Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Sep 11, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Opportunity This role will work closely with regional and global Compliance, Risk, Product and Operations teams to ensure that Airwallex meets its regulatory obligations and risk management standards through a robust, data driven Operations Quality Assurance (QA) framework, in line with our risk appetite and culture of compliance. As Senior Manager of Global Quality Assurance, you will: Lead a global team of QA analysts with different domain expertises (e.g., KYC, Transaction Monitoring, Name Screening, Underwriting, Merchant Risk Monitoring, etc.); Design, implement and continuously enhance QA programs that cover all key operational functions; and Deliver high quality QA reports and track remediation initiatives to effective closure. You are expected to apply strong attention to detail, sound and objective business judgement, and excellent project management and stakeholder management skills in a fast growing business environment. What you'll be doing: Gain an in depth understanding of Airwallex's product offerings and AML / Risk related processes and controls across the end to end customer and transaction lifecycle; Design and maintain a comprehensive operations QA framework covering compliance, risk controls and key customer-supporting functions to ensure operational standards; Lead a team of QA analysts and oversee the execution of monthly QA testing, ensuring team productivity and accuracy with high-quality deliverables; Identify operational risks, process gaps and system limitations, determine root causes and impact, and provide suitable recommendations for remediations and enhancements; Communicate QA outcomes clearly and concisely with key stakeholders and senior leadership, and track remedial actions and optimisation opportunities to effective closure; Drive and support global projects and initiatives for operations excellence, providing data driven analytics and insights to support informed decision making What you'll bring: Bachelor's degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines; 8+ years of relevant experience in financial services, fintech or consulting, with one of the following profiles: Compliance expertise in AML/compliance review and advisory (preferably with CAMS/AAMLP certification); OR Risk control expertise in credit, fraud, brand and/or consumer risk management; OR QA/Auditing/Consulting backgrounds with strong exposures to compliance testing and risk assessments; Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech industries; Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring) Strong communication and time/project management skills Strong analytical and problem solving skills Fluency in both English and Chinese (spoken and written); Data and analytics skills (e.g. SQL, Looker) are a plus Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex is seeking a Senior Manager of Global Quality Assurance to lead a global QA function focused on AML, risk and compliance. You will design and implement a data-driven QA framework and collaborate with regional teams to ensure regulatory obligations and strong controls across the end-to-end customer and transaction lifecycle. You will manage a diverse QA team, deliver monthly QA testing and high-quality reports, and drive remediation initiatives in a fast-growing fintech environment with
Sep 11, 2026
Full time
Airwallex is seeking a Senior Manager of Global Quality Assurance to lead a global QA function focused on AML, risk and compliance. You will design and implement a data-driven QA framework and collaborate with regional teams to ensure regulatory obligations and strong controls across the end-to-end customer and transaction lifecycle. You will manage a diverse QA team, deliver monthly QA testing and high-quality reports, and drive remediation initiatives in a fast-growing fintech environment with
Airwallex is seeking a Senior Associate / Manager, Regulatory Compliance, UK to lead regulatory engagement and maintain UK licensing responsibilities from our London office. You'll coordinate with regulators, product teams and the 2LOD to ensure compliant operations and timely regulatory filings. You will analyze new and existing products, guide business processes to meet UK laws and FCA rules, and collaborate across the EMEA Regulatory Compliance Team to manage risk, enable growth, and uphold
Sep 10, 2026
Full time
Airwallex is seeking a Senior Associate / Manager, Regulatory Compliance, UK to lead regulatory engagement and maintain UK licensing responsibilities from our London office. You'll coordinate with regulators, product teams and the 2LOD to ensure compliant operations and timely regulatory filings. You will analyze new and existing products, guide business processes to meet UK laws and FCA rules, and collaborate across the EMEA Regulatory Compliance Team to manage risk, enable growth, and uphold
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Regulatory & Compliance Division (RCD) at Airwallex is a collaborative group of legal, compliance and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks. The EMEA Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger RCD function. We are a proactive and trusted business partner committed to enabling Airwallex's growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact driven with a focus on continuous improvement. You'll be part of a team that values transparency, empowerment, and high performance. This role is a newly created role with a specific focus on our UK business. This role will be a key member of the EMEA Regulatory Compliance Team, based in our London office with a direct line to the Senior Manager, Regulatory Compliance, UK. What you'll do As Senior Associate / Manager, Regulatory Compliance, UK, you will deliver on the regulatory engagement strategy for Airwallex in the UK. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance through the communication of regulatory requirements, cross functional collaboration to productize solutions and offerings, implementation and execution of processes, accurate execution and filing of regulatory reports, renewal of registrations and licenses, end to end management of regulatory examinations, and interfacing with UK regulators (including the FCA) on ad hoc inquiries. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations, guide the first line business to enable the maturity of both customer facing and internal back office processes and product features. Responsibilities: Support the Airwallex Group's expansion by managing the regulatory compliance components of licence authorisation processes Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators Ensure that our regulatory compliance and regulatory reporting obligations are maintained for all Airwallex Group entities in the UK Support and / or manage on site exams, inspections and audits (in collaboration with our RCD colleagues) Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new and evolving UK laws and FCA rules Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. governance forums and board reporting) Advise the business in relation to conduct risk, Consumer Duty, complaints governance (including Financial Ombudsman Service escalations), and ethics matters relating to our financial services licences Deliver the Compliance Monitoring Program through assisting with targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity Deliver the Airwallex Group's Compliance Training for employees and conduct ad hoc training to specific business areas as required Conduct 'Proactive Special Ops' projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum Qualifications: Bachelor's degree with regulatory compliance experience in a financial institution, FinTech, legal / consulting firm, or combination of the above (minimum 4 years for Senior Associate; minimum 6 years for Manager) Familiarity with financial regulatory laws, rules, regulations and industry best practices in the UK (specifically FCA regulated environments) Data proficiency - ability to work with data and leverage it for strategic decision making Ability to operate strategically and think creatively to solve complex regulatory compliance challenges Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front line staff Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments and e money activity Exposure to licensing processes, regulatory reporting, regulatory expansion, and RegTech or technology driven compliance solutions Understanding of financial products and related conduct risk, ethics, and controls Preferred Qualifications: Experience dealing with the Financial Conduct Authority (FCA) and handling escalations to the Financial Ombudsman Service (FOS). Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, all official communication will come from an email address. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Sep 09, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Regulatory & Compliance Division (RCD) at Airwallex is a collaborative group of legal, compliance and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal, compliance and financial risks. The EMEA Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger RCD function. We are a proactive and trusted business partner committed to enabling Airwallex's growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact driven with a focus on continuous improvement. You'll be part of a team that values transparency, empowerment, and high performance. This role is a newly created role with a specific focus on our UK business. This role will be a key member of the EMEA Regulatory Compliance Team, based in our London office with a direct line to the Senior Manager, Regulatory Compliance, UK. What you'll do As Senior Associate / Manager, Regulatory Compliance, UK, you will deliver on the regulatory engagement strategy for Airwallex in the UK. You will maintain our licensing responsibilities and coordinate with all internal and external parties as necessary to ensure compliance through the communication of regulatory requirements, cross functional collaboration to productize solutions and offerings, implementation and execution of processes, accurate execution and filing of regulatory reports, renewal of registrations and licenses, end to end management of regulatory examinations, and interfacing with UK regulators (including the FCA) on ad hoc inquiries. You will analyse new and existing products and provide guidance to ensure that our 2LOD controls are fit for purpose and comply with regulatory obligations, guide the first line business to enable the maturity of both customer facing and internal back office processes and product features. Responsibilities: Support the Airwallex Group's expansion by managing the regulatory compliance components of licence authorisation processes Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators Ensure that our regulatory compliance and regulatory reporting obligations are maintained for all Airwallex Group entities in the UK Support and / or manage on site exams, inspections and audits (in collaboration with our RCD colleagues) Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new and evolving UK laws and FCA rules Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. governance forums and board reporting) Advise the business in relation to conduct risk, Consumer Duty, complaints governance (including Financial Ombudsman Service escalations), and ethics matters relating to our financial services licences Deliver the Compliance Monitoring Program through assisting with targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity Deliver the Airwallex Group's Compliance Training for employees and conduct ad hoc training to specific business areas as required Conduct 'Proactive Special Ops' projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum Qualifications: Bachelor's degree with regulatory compliance experience in a financial institution, FinTech, legal / consulting firm, or combination of the above (minimum 4 years for Senior Associate; minimum 6 years for Manager) Familiarity with financial regulatory laws, rules, regulations and industry best practices in the UK (specifically FCA regulated environments) Data proficiency - ability to work with data and leverage it for strategic decision making Ability to operate strategically and think creatively to solve complex regulatory compliance challenges Superior communication skills, with the ability to clearly explain complex topics to a wide range of stakeholders including regulators, executive leadership, and front line staff Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments and e money activity Exposure to licensing processes, regulatory reporting, regulatory expansion, and RegTech or technology driven compliance solutions Understanding of financial products and related conduct risk, ethics, and controls Preferred Qualifications: Experience dealing with the Financial Conduct Authority (FCA) and handling escalations to the Financial Ombudsman Service (FOS). Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, all official communication will come from an email address. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team: Onboarding and FinCrime Operations is a global team responsible for KYC Operations, Name Screening and Transaction Monitoring at Airwallex globally. This is a first-line-of-defence team and the largest part of the Operations division. You will partner closely with 2LOD Financial Crime Compliance (including the MLRO teams), Risk Product and Commercial leaders across our key markets. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience. The team thrives in a fast-paced, collaborative environment and is committed to continuous learning, innovation and growth. What you'll do: As the Head of Onboarding and FinCrime Operations, you will lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic review. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of financial crime operations. Responsibilities: Own the vision, strategy and execution for Onboarding and FinCrime Operations Build, lead and develop high-performing a globally distributed team, managing capacity to reflect business growth Own the location and resourcing strategy of the team, solving for 24/7 coverage, quality of customer experience and cost efficiency Create a repeatable & scalable operating rhythm, including clear OKRs Take a data-driven approach to performance management Strike the right balance between risk, customer experience and commercial impact, ensuring timely, high-quality decision making and communications Drive continuous improvement in the quality of procedures, playbooks and control frameworks, aligned to Airwallex financial crime and fraud policies defined by 2LOD and partnering closely with Risk Product and Engineering Ensure that Airwallex continues to improve the quality and consistency of documentation Lead AI transformation of the Onboarding and FinCrime Operations teams This role will be based in either London or Singapore. Who are you: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Proven experience, including senior leadership in large-scale, multi-jurisdiction operations in a regulated financial-services or payments/fintech business Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls and how they map into first-line operations Proven track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies, and of building globally consistent performance Demonstrated delivery of automation/AI-led transformation in an operations setting (or clear strategic + technical fluency to lead it) Strong commercial and analytical judgement - comfortable framing decisions in unit economics, scalability and return on investment Track record of operating at the Operations-Product-Risk intersection and driving cross-functional outcomes without full reporting-line authority Experience managing outsourced / BPO / offshore capacity at scale Preferred experience: Cross-border payments; multi-entity, multi-licence environments Comfort with a highly technical, API-first product Demonstrable evidence of driving tooling and rule evolution with Risk Product & Data teams Experience of AI transformation in Onboarding and FinCrime Operations Top-tier consulting or operator-investor background (structured thinking under ambiguity) Relevant professional certification (e.g., CAMS, ICA, ACAMs etc.) would be a strong plus Applicant Safety Policy: Fraud and Third-Party Recruiters Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Sep 09, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team: Onboarding and FinCrime Operations is a global team responsible for KYC Operations, Name Screening and Transaction Monitoring at Airwallex globally. This is a first-line-of-defence team and the largest part of the Operations division. You will partner closely with 2LOD Financial Crime Compliance (including the MLRO teams), Risk Product and Commercial leaders across our key markets. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience. The team thrives in a fast-paced, collaborative environment and is committed to continuous learning, innovation and growth. What you'll do: As the Head of Onboarding and FinCrime Operations, you will lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic review. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of financial crime operations. Responsibilities: Own the vision, strategy and execution for Onboarding and FinCrime Operations Build, lead and develop high-performing a globally distributed team, managing capacity to reflect business growth Own the location and resourcing strategy of the team, solving for 24/7 coverage, quality of customer experience and cost efficiency Create a repeatable & scalable operating rhythm, including clear OKRs Take a data-driven approach to performance management Strike the right balance between risk, customer experience and commercial impact, ensuring timely, high-quality decision making and communications Drive continuous improvement in the quality of procedures, playbooks and control frameworks, aligned to Airwallex financial crime and fraud policies defined by 2LOD and partnering closely with Risk Product and Engineering Ensure that Airwallex continues to improve the quality and consistency of documentation Lead AI transformation of the Onboarding and FinCrime Operations teams This role will be based in either London or Singapore. Who are you: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Proven experience, including senior leadership in large-scale, multi-jurisdiction operations in a regulated financial-services or payments/fintech business Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring and investigations processes and controls and how they map into first-line operations Proven track record of scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies, and of building globally consistent performance Demonstrated delivery of automation/AI-led transformation in an operations setting (or clear strategic + technical fluency to lead it) Strong commercial and analytical judgement - comfortable framing decisions in unit economics, scalability and return on investment Track record of operating at the Operations-Product-Risk intersection and driving cross-functional outcomes without full reporting-line authority Experience managing outsourced / BPO / offshore capacity at scale Preferred experience: Cross-border payments; multi-entity, multi-licence environments Comfort with a highly technical, API-first product Demonstrable evidence of driving tooling and rule evolution with Risk Product & Data teams Experience of AI transformation in Onboarding and FinCrime Operations Top-tier consulting or operator-investor background (structured thinking under ambiguity) Relevant professional certification (e.g., CAMS, ICA, ACAMs etc.) would be a strong plus Applicant Safety Policy: Fraud and Third-Party Recruiters Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex is seeking a Head of Onboarding and FinCrime Operations to lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic review. You will champion high standards for integrity and documentation, manage 24/7 coverage, and drive AI-enabled transformations across Onboarding and FinCrime, ensuring scalable, compliant operations across markets. London or Singapore-based role with global impact.
Sep 09, 2026
Full time
Airwallex is seeking a Head of Onboarding and FinCrime Operations to lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic review. You will champion high standards for integrity and documentation, manage 24/7 coverage, and drive AI-enabled transformations across Onboarding and FinCrime, ensuring scalable, compliant operations across markets. London or Singapore-based role with global impact.
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a globally distributed team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic reviews and in-life behaviour. You will champion high standards for integrity, judgement and documentation in all risk operations. You will also drive the automation and AI-driven transformation, balancing risk with customer experience and commercial impact, while building scalable
Sep 09, 2026
Full time
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a globally distributed team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic reviews and in-life behaviour. You will champion high standards for integrity, judgement and documentation in all risk operations. You will also drive the automation and AI-driven transformation, balancing risk with customer experience and commercial impact, while building scalable
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team: Risk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience. What you'll do: As the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations. Responsibilities: Own the vision, strategy and execution for Risk Operations Build, lead and develop high-performing a globally distributed team Own the location and resourcing strategy of the team, solving for 24/7 coverage, quality of customer experience and cost efficiency Create a repeatable & scalable operating rhythm, including clear OKRs Take a data-driven approach to performance management Strike the right balance between risk, customer experience and commercial impact, ensuring timely, high-quality decision making and communications Drive continuous improvement in the quality of procedures, playbooks and control frameworks, aligned to Airwallex financial crime and fraud policies defined by 2LOD and partnering closely with Risk Product and Engineering Ensure that Airwallex continues to improve the quality and consistency of documentation Lead AI transformation of the Risk Operations team This role will be based in either London or Singapore. Who are you: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Proven experience, including senior leadership in large-scale, multi-jurisdiction operations in a rapidly growing regulated financial-services or payments/fintech business Proven track record of scaling Risk Operations (at least 2 of Payments, Issuing and Credit) across multiple geographies, and of building globally consistent performance Background in Fraud Ops and ATO risk control Strong commercial and analytical judgement - comfortable framing decisions in unit economics, scalability and return on investment Track record of operating at the Operations-Product-Risk intersection and driving cross-functional outcomes without full reporting-line authority Demonstrated delivery of automation/AI-led transformation in an operations setting Evidence of big data/analytics (including SQL, DBX and BI tooling) Preferred experience: Cross-border payments; multi-entity, multi-licence environments Experience across Payments, Issuing and Credit Risk Comfort with a highly technical, API-first product Exposure to IPO readiness / public-company control environments Top-tier consulting or operator-investor background (structured thinking under ambiguity) Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Sep 09, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team: Risk Operations is a global 1LOD team responsible for the Acquiring, Issuing and Credit Risk domains. The team handles cases and investigations across product domains, working closely with 2LOD and Commercial teams to ensure that Airwallex operates within its risk appetite. The team is passionate about operational excellence and delivering an exceptional end-to-end customer experience. What you'll do: As the Senior Director/Head of Risk Operations, you will lead a global team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic review and in-life behaviour. You will ensure that Airwallex champions high standards for integrity, judgement and documentation in all aspects of risk operations. Responsibilities: Own the vision, strategy and execution for Risk Operations Build, lead and develop high-performing a globally distributed team Own the location and resourcing strategy of the team, solving for 24/7 coverage, quality of customer experience and cost efficiency Create a repeatable & scalable operating rhythm, including clear OKRs Take a data-driven approach to performance management Strike the right balance between risk, customer experience and commercial impact, ensuring timely, high-quality decision making and communications Drive continuous improvement in the quality of procedures, playbooks and control frameworks, aligned to Airwallex financial crime and fraud policies defined by 2LOD and partnering closely with Risk Product and Engineering Ensure that Airwallex continues to improve the quality and consistency of documentation Lead AI transformation of the Risk Operations team This role will be based in either London or Singapore. Who are you: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Proven experience, including senior leadership in large-scale, multi-jurisdiction operations in a rapidly growing regulated financial-services or payments/fintech business Proven track record of scaling Risk Operations (at least 2 of Payments, Issuing and Credit) across multiple geographies, and of building globally consistent performance Background in Fraud Ops and ATO risk control Strong commercial and analytical judgement - comfortable framing decisions in unit economics, scalability and return on investment Track record of operating at the Operations-Product-Risk intersection and driving cross-functional outcomes without full reporting-line authority Demonstrated delivery of automation/AI-led transformation in an operations setting Evidence of big data/analytics (including SQL, DBX and BI tooling) Preferred experience: Cross-border payments; multi-entity, multi-licence environments Experience across Payments, Issuing and Credit Risk Comfort with a highly technical, API-first product Exposure to IPO readiness / public-company control environments Top-tier consulting or operator-investor background (structured thinking under ambiguity) Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex is seeking a Director of Credit Risk in London to lead global second-line oversight of credit, FX and counterparty risk. You will define risk guardrails, govern limits, and challenge first-line decisions for merchant acquiring, treasury and banking partnerships. You will collaborate with Product, Engineering, Treasury, Finance and Operations to assess risk in new products and markets, driving responsible growth across multi currency operations.
Sep 04, 2026
Full time
Airwallex is seeking a Director of Credit Risk in London to lead global second-line oversight of credit, FX and counterparty risk. You will define risk guardrails, govern limits, and challenge first-line decisions for merchant acquiring, treasury and banking partnerships. You will collaborate with Product, Engineering, Treasury, Finance and Operations to assess risk in new products and markets, driving responsible growth across multi currency operations.