3040 Avanade Europe Holdings L Company
Introduction Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Skills and Experience 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Expertise in Java or C# as a primary language; hands on experience with Python, Rust, and TypeScript/JavaScript. Proven delivery experience applying agentic AI to modernise legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Your Career Opportunity You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. You can benefit from minimum 80 hours of training per year and paid certifications.
Introduction Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Skills and Experience 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Expertise in Java or C# as a primary language; hands on experience with Python, Rust, and TypeScript/JavaScript. Proven delivery experience applying agentic AI to modernise legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Your Career Opportunity You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. You can benefit from minimum 80 hours of training per year and paid certifications.
3040 Avanade Europe Holdings L Company
Lead Avanade's Global Insights & CX agenda, bringing to life a critical pillar of the New Horizon strategy by shaping how we understand our clients, listen to them, engage them, and turn insight into growth. This role ensures Avanade has a clear, shared, and actionable understanding of its clients and markets, directly informing strategy, planning, and execution across the business. Sitting within the Growth Office and reporting directly to the Chief Growth Officer, it brings together segmentation, Voice of the Client, customer experience, advocacy, and market intelligence-spanning analyst perspectives, primary research, and TAM-to drive smarter decisions and stronger outcomes. Through strong leadership and influence, the role connects Sales, Marketing, and regional teams, ensuring insight becomes action, not reporting. The role sits at the intersection of client insight, strategy, CX, and storytelling, owning the "client truth" and translating complex signals into clear narratives that guide priorities, align teams, and influence decisions in service of New Horizon. What you will do Lead Avanade's Global Insights & CX function, spanning client segmentation, Voice of the Client, customer experience, advocacy, and market intelligence. Act as the custodian of client truth, ensuring a shared understanding of who our clients are, what they value, and how they experience Avanade. Define and govern Avanade's client segmentation model, guiding where to focus, how to tailor engagement, and how Sales and Marketing align by segment. Lead Voice of the Client programs to ensure we systematically listen, learn, and act on client feedback, closing the loop at global and regional levels. Translate insight into clear, compelling narratives that inform executive decision making, regional strategy, and growth priorities. Support client storytelling grounded in evidence, ensuring insights from CX, VoC, advocacy, and market intelligence inform how Avanade shows up internally and externally. Partner closely with Sales and Marketing to align insight with go to market strategy, planning, and execution. Leverage analyst intelligence, primary research, and TAM to shape Avanade's point of view on markets, opportunities, and growth. Simplify and standardize how insights are generated, governed, and consumed to help the business work smarter at scale. Influence without authority, aligning senior stakeholders across regions and functions around common priorities. Act as a people leader and mentor, developing a high performing global team and future leaders. Provide executive level input into Growth Office forums, planning cycles, and strategic investment discussions. Qualifications Proven senior leadership experience across insights, CX, strategy, or growth in a global, enterprise environment. Strong analytical capability, with experience in segmentation, VoC, research, market intelligence, and performance metrics. Exceptional ability to synthesize complexity and tell clear, credible stories with insight. Experience influencing senior stakeholders across Sales, Marketing, and regional leadership. Strong executive presence with the ability to shape decisions through evidence and narrative. Comfortable operating in ambiguity and complexity, setting direction where problems are not fully defined. Experience leading small, high impact teams in global or matrixed organizations. Strong communication skills, clear, concise, and compelling at executive level. Understanding of B2B technology or professional services markets; Microsoft ecosystem awareness beneficial. About you Client obsessed leader who genuinely seeks to understand clients beyond the numbers. Calm, credible, and confident communicator with strong judgment. Strategic thinker who balances rigor with pragmatism. Trusted advisor who brings clarity, not noise. Natural connector who builds alignment across functions and regions. Inspiring people leader who develops talent and fosters ownership. Comfortable being the bridge between insight and action, holding the line on quality while driving momentum. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities.
Lead Avanade's Global Insights & CX agenda, bringing to life a critical pillar of the New Horizon strategy by shaping how we understand our clients, listen to them, engage them, and turn insight into growth. This role ensures Avanade has a clear, shared, and actionable understanding of its clients and markets, directly informing strategy, planning, and execution across the business. Sitting within the Growth Office and reporting directly to the Chief Growth Officer, it brings together segmentation, Voice of the Client, customer experience, advocacy, and market intelligence-spanning analyst perspectives, primary research, and TAM-to drive smarter decisions and stronger outcomes. Through strong leadership and influence, the role connects Sales, Marketing, and regional teams, ensuring insight becomes action, not reporting. The role sits at the intersection of client insight, strategy, CX, and storytelling, owning the "client truth" and translating complex signals into clear narratives that guide priorities, align teams, and influence decisions in service of New Horizon. What you will do Lead Avanade's Global Insights & CX function, spanning client segmentation, Voice of the Client, customer experience, advocacy, and market intelligence. Act as the custodian of client truth, ensuring a shared understanding of who our clients are, what they value, and how they experience Avanade. Define and govern Avanade's client segmentation model, guiding where to focus, how to tailor engagement, and how Sales and Marketing align by segment. Lead Voice of the Client programs to ensure we systematically listen, learn, and act on client feedback, closing the loop at global and regional levels. Translate insight into clear, compelling narratives that inform executive decision making, regional strategy, and growth priorities. Support client storytelling grounded in evidence, ensuring insights from CX, VoC, advocacy, and market intelligence inform how Avanade shows up internally and externally. Partner closely with Sales and Marketing to align insight with go to market strategy, planning, and execution. Leverage analyst intelligence, primary research, and TAM to shape Avanade's point of view on markets, opportunities, and growth. Simplify and standardize how insights are generated, governed, and consumed to help the business work smarter at scale. Influence without authority, aligning senior stakeholders across regions and functions around common priorities. Act as a people leader and mentor, developing a high performing global team and future leaders. Provide executive level input into Growth Office forums, planning cycles, and strategic investment discussions. Qualifications Proven senior leadership experience across insights, CX, strategy, or growth in a global, enterprise environment. Strong analytical capability, with experience in segmentation, VoC, research, market intelligence, and performance metrics. Exceptional ability to synthesize complexity and tell clear, credible stories with insight. Experience influencing senior stakeholders across Sales, Marketing, and regional leadership. Strong executive presence with the ability to shape decisions through evidence and narrative. Comfortable operating in ambiguity and complexity, setting direction where problems are not fully defined. Experience leading small, high impact teams in global or matrixed organizations. Strong communication skills, clear, concise, and compelling at executive level. Understanding of B2B technology or professional services markets; Microsoft ecosystem awareness beneficial. About you Client obsessed leader who genuinely seeks to understand clients beyond the numbers. Calm, credible, and confident communicator with strong judgment. Strategic thinker who balances rigor with pragmatism. Trusted advisor who brings clarity, not noise. Natural connector who builds alignment across functions and regions. Inspiring people leader who develops talent and fosters ownership. Comfortable being the bridge between insight and action, holding the line on quality while driving momentum. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities.