Job Role: Marketing and Communications Manager Salary: £34,000 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath, with opportunities for hybrid working Additional information: Expectation of some travel to different service sites Occasional evening or weekend working required About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role We are looking for a creative, strategic and innovative Marketing and Communications Manager to help implement our new brand and raise our profile across the South and West of England. In this role, you will support successful fundraising, business development, client services and staff recruitment. We are looking forward to celebrating our fortieth anniversary in 2027, so now is a great time to join Alongside and take a leadership role in our Fundraising and Development department. If you're ready to play a key role in delivering our ambitious profile-raising strategy, helping us to move into our next forty years of life-changing and life-saving work, we'd love to hear from you! What you'll be doing Managing delivery of our profile-raising strategy across PR and traditional media, social media, website, campaigns and profile-raising partnerships. Owning and developing our content, email and digital advertising strategies, working with colleagues to achieve shared goals. Line managing the Marketing and Communications Officer to deliver a diverse and busy content plan across on- and offline channels. Working with the Director and Head of Retail to ensure that we are telling our brand story effectively across our charity shops. Acting as a brand guardian, ensuring that colleagues use our brand principles and story to deliver consistent messages to our audiences. Tracking and reporting on key performance indicators, and making suggestions for how we can improve our approach if needed. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here. What we're looking for Demonstrable track record of managing marketing and communications campaigns across a range of channels and audiences, from social media to websites to print media and PR. Line management or project management experience, including helping colleagues with their development. Knowledge of SEO, keywords and other digital advertising tactics and tools, including the use of analytics to track impact. Knowledge and experience of using design software, e.g. Creative Cloud. Ability to take the initiative and think creatively and strategically to deliver on an ambitious strategy. Excellent verbal and written communication skills, and strong understanding of the power of storytelling in securing support for brands. Knowledge of the homelessness or social exclusion sectors (desirable). There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Aug 21, 2026
Full time
Job Role: Marketing and Communications Manager Salary: £34,000 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath, with opportunities for hybrid working Additional information: Expectation of some travel to different service sites Occasional evening or weekend working required About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role We are looking for a creative, strategic and innovative Marketing and Communications Manager to help implement our new brand and raise our profile across the South and West of England. In this role, you will support successful fundraising, business development, client services and staff recruitment. We are looking forward to celebrating our fortieth anniversary in 2027, so now is a great time to join Alongside and take a leadership role in our Fundraising and Development department. If you're ready to play a key role in delivering our ambitious profile-raising strategy, helping us to move into our next forty years of life-changing and life-saving work, we'd love to hear from you! What you'll be doing Managing delivery of our profile-raising strategy across PR and traditional media, social media, website, campaigns and profile-raising partnerships. Owning and developing our content, email and digital advertising strategies, working with colleagues to achieve shared goals. Line managing the Marketing and Communications Officer to deliver a diverse and busy content plan across on- and offline channels. Working with the Director and Head of Retail to ensure that we are telling our brand story effectively across our charity shops. Acting as a brand guardian, ensuring that colleagues use our brand principles and story to deliver consistent messages to our audiences. Tracking and reporting on key performance indicators, and making suggestions for how we can improve our approach if needed. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here. What we're looking for Demonstrable track record of managing marketing and communications campaigns across a range of channels and audiences, from social media to websites to print media and PR. Line management or project management experience, including helping colleagues with their development. Knowledge of SEO, keywords and other digital advertising tactics and tools, including the use of analytics to track impact. Knowledge and experience of using design software, e.g. Creative Cloud. Ability to take the initiative and think creatively and strategically to deliver on an ambitious strategy. Excellent verbal and written communication skills, and strong understanding of the power of storytelling in securing support for brands. Knowledge of the homelessness or social exclusion sectors (desirable). There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Job Role: Service Manager - Supported Accommodation for Autistic Adults Salary: £31,365 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: Participation in an on-call out-of-hours rota. About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role We are looking for a passionate and dynamic leader to manage our Supported Accommodation for Autistic Adults service in Bath. You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. You will maintain a visible and active presence at the project and ensure that service improvements are embedded. This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community. If you're ready to make a real impact and be part of a team that changes lives, we'd love to hear from you! What you'll be doing Building an effective and motivated team, promoting a positive culture and supporting staff to provide expert support to clients. Managing our Support Workers, including 1-to-1s, annual objectives, monitoring performance, and recruiting and inducting new starters. Ensuring clients are provided with high-quality person-centred services, using a strength-based and trauma-informed approach. Ensuring clients are provided with advice, information and signposting to relevant services, and that client views and feedback shape the design and delivery of local projects. Establishing positive relationships with external agencies to maximise opportunities for clients. Maintaining team performance in line with agreed KPIs and external contracted targets and providing stats and information on a regular basis. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here. What we're looking for Knowledge and understanding of working with autistic adults, and of the care and support requirements of those experiencing social exclusion. Managerial experience within the sector, including managing teams through change and promoting a culture of excellence, teamwork and high performance. Experience of property management. Experience of managing budgets and achieving value for money within projects. Experience of working in partnership with Local Authority Commissioners. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Reflective Practice sessions facilitated by external professionals. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Aug 20, 2026
Full time
Job Role: Service Manager - Supported Accommodation for Autistic Adults Salary: £31,365 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: Participation in an on-call out-of-hours rota. About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role We are looking for a passionate and dynamic leader to manage our Supported Accommodation for Autistic Adults service in Bath. You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. You will maintain a visible and active presence at the project and ensure that service improvements are embedded. This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community. If you're ready to make a real impact and be part of a team that changes lives, we'd love to hear from you! What you'll be doing Building an effective and motivated team, promoting a positive culture and supporting staff to provide expert support to clients. Managing our Support Workers, including 1-to-1s, annual objectives, monitoring performance, and recruiting and inducting new starters. Ensuring clients are provided with high-quality person-centred services, using a strength-based and trauma-informed approach. Ensuring clients are provided with advice, information and signposting to relevant services, and that client views and feedback shape the design and delivery of local projects. Establishing positive relationships with external agencies to maximise opportunities for clients. Maintaining team performance in line with agreed KPIs and external contracted targets and providing stats and information on a regular basis. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here. What we're looking for Knowledge and understanding of working with autistic adults, and of the care and support requirements of those experiencing social exclusion. Managerial experience within the sector, including managing teams through change and promoting a culture of excellence, teamwork and high performance. Experience of property management. Experience of managing budgets and achieving value for money within projects. Experience of working in partnership with Local Authority Commissioners. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Reflective Practice sessions facilitated by external professionals. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Job Role: Service Manager - MOTS & SHAP Salary: £34,505 per year Hours: 37.5 hours per week - The service operates Monday to Friday between 8:00am and 8:00pm, and weekends between 10:00am and 3:00pm. The Service Manager will be required to work a rota of shifts, typically including 8:00am to 4:00pm, 10:00am to 6:00pm and 12:00pm to 8:00pm, Monday to Friday, with some weekend working to support service coverage. Contract type: Permanent Location: Shepton Mallet Additional information: Participation in an on-call out-of-hours rota. Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel). Regular travel between services and partner organisations may be required. About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role As Service Manager , you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet , providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion. You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community. What you'll be doing Lead and manage local teams, providing effective supervision, support and performance management. Oversee the delivery of high-quality, person-centred services that achieve positive outcomes for clients. Ensure services meet contractual requirements, organisational standards, safeguarding responsibilities and agreed KPIs. Build strong relationships with commissioners, partner agencies and local stakeholders to improve opportunities for clients. Manage budgets, performance reporting and operational compliance across the service. Drive continuous service improvements while promoting Alongside's values and a positive team culture. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here . What we're looking for Experience managing teams within homelessness, housing, social care or a related support service. Strong leadership, communication and people management skills, with the ability to motivate and develop others. Experience managing service performance, budgets and achieving quality standards and contractual targets. A commitment to delivering person-centred, trauma-informed support and building positive relationships with partners. A full UK driving licence and access to your own vehicle, with flexibility to participate in the on-call rota. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Reflective Practice sessions facilitated by external professionals. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Aug 17, 2026
Full time
Job Role: Service Manager - MOTS & SHAP Salary: £34,505 per year Hours: 37.5 hours per week - The service operates Monday to Friday between 8:00am and 8:00pm, and weekends between 10:00am and 3:00pm. The Service Manager will be required to work a rota of shifts, typically including 8:00am to 4:00pm, 10:00am to 6:00pm and 12:00pm to 8:00pm, Monday to Friday, with some weekend working to support service coverage. Contract type: Permanent Location: Shepton Mallet Additional information: Participation in an on-call out-of-hours rota. Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel). Regular travel between services and partner organisations may be required. About Alongside Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role As Service Manager , you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet , providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion. You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community. What you'll be doing Lead and manage local teams, providing effective supervision, support and performance management. Oversee the delivery of high-quality, person-centred services that achieve positive outcomes for clients. Ensure services meet contractual requirements, organisational standards, safeguarding responsibilities and agreed KPIs. Build strong relationships with commissioners, partner agencies and local stakeholders to improve opportunities for clients. Manage budgets, performance reporting and operational compliance across the service. Drive continuous service improvements while promoting Alongside's values and a positive team culture. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role. You can view the full job description by clicking here . What we're looking for Experience managing teams within homelessness, housing, social care or a related support service. Strong leadership, communication and people management skills, with the ability to motivate and develop others. Experience managing service performance, budgets and achieving quality standards and contractual targets. A commitment to delivering person-centred, trauma-informed support and building positive relationships with partners. A full UK driving licence and access to your own vehicle, with flexibility to participate in the on-call rota. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan. 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service. 30% staff discount at our charity shops. A generous and competitive pension scheme. Great opportunities for career development and free monthly training sessions from experienced facilitators. Blue Light Card eligibility, offering discounts on thousands of brands. A supportive culture where staff feedback is valued and regular supervisions are encouraged. Reflective Practice sessions facilitated by external professionals. Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience. We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats. DBS Checks This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy. Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Job Role: Housing Night Concierge / Housing Security Worker (Nights) Salary: £18,347 per year, hourly rate £14.70 per hour Hours: 24 hours per week. Days and hours to be agreed, between the hours of 4pm-2am Contract type: Permanent Location: Trowbridge Additional information: This role includes evening and night shifts. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: We're looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You'll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who's confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you'll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out
Aug 12, 2026
Full time
Job Role: Housing Night Concierge / Housing Security Worker (Nights) Salary: £18,347 per year, hourly rate £14.70 per hour Hours: 24 hours per week. Days and hours to be agreed, between the hours of 4pm-2am Contract type: Permanent Location: Trowbridge Additional information: This role includes evening and night shifts. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: We're looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You'll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who's confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you'll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out
Job Role: Housing Night Concierge / Housing Security Worker (Nights) Salary: £20,128 per year, hourly rate £14.70 per hour Hours: 7.5 hours a day, on a 4 on 4 off rota, between the hours of 4pm - 2am (specific start/finish times to be agreed) Contract type: Permanent Location: Bath Additional information: This role includes evening and night shifts as part of a 4 on, 4 off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: We're looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You'll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who's confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you'll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!
Aug 12, 2026
Full time
Job Role: Housing Night Concierge / Housing Security Worker (Nights) Salary: £20,128 per year, hourly rate £14.70 per hour Hours: 7.5 hours a day, on a 4 on 4 off rota, between the hours of 4pm - 2am (specific start/finish times to be agreed) Contract type: Permanent Location: Bath Additional information: This role includes evening and night shifts as part of a 4 on, 4 off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate. Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: We're looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You'll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight. This role is perfect for someone who's confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful. What you'll be doing: Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends. Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment. Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures. Keep a clear and accurate log of events and activities during each shift. Support smooth transitions between shifts by providing details verbal and written handovers. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Experience working with people who may have complex needs and/or challenging behaviours. Experience in a similar overnight role is preferred but not required as full training and induction will be provided. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!
Job Role: Assistant Retail Manager Salary: £19,828 per year (full time equivalent £24,785) Hours: 30 hours per week Contract type: Fixed-term maternity cover until September 2027 Location: Bath, Walcot Street Additional information: Availability to work flexibly, including weekends About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As an Assistant Manager , you'll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you'll be right at the heart of our mission. If you're passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we'd love to hear from you! Responsibilities include: Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop. Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items. Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base. Support the Shop Manager in administrative tasks, including cash handling and banking. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. Qualifications / Requirements: Experience working within a retail setting. A proactive, customer-focused approach to work. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out
Aug 07, 2026
Full time
Job Role: Assistant Retail Manager Salary: £19,828 per year (full time equivalent £24,785) Hours: 30 hours per week Contract type: Fixed-term maternity cover until September 2027 Location: Bath, Walcot Street Additional information: Availability to work flexibly, including weekends About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As an Assistant Manager , you'll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you'll be right at the heart of our mission. If you're passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we'd love to hear from you! Responsibilities include: Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop. Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items. Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base. Support the Shop Manager in administrative tasks, including cash handling and banking. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. Qualifications / Requirements: Experience working within a retail setting. A proactive, customer-focused approach to work. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out
Job Role: Domestic Violence and Abuse Co-ordinator Salary: £26,200 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset Additional information: A valid driving licence and access to own vehicle Participation in an on-call out-of-hours rota Regular travel across the Somerset area Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. About Alongside: Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As a Domestic Violence and Abuse Co-ordinator , you'll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you'll carry out in depth needs assessments and develop tailored support plans that reflect each individual's circumstances, strengths, and goals. You'll provide compassionate, trauma informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you'll walk alongside survivors every step of the way - empowering them to move forward with safety, dignity, and confidence. This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day. What you'll be doing: Conduct key works sessions on a regular basis whilst developing individual support and risk management plans. Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs. Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager. Collaborative multi-agency working to advocate for survivors ensuring their needs are met. Maintain accurate client records using our system, INFORM. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Understanding of domestic abuse including the impact this has on victims and their children. Experience working in a housing, social or health care setting. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Alongside charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Jul 30, 2026
Full time
Job Role: Domestic Violence and Abuse Co-ordinator Salary: £26,200 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset Additional information: A valid driving licence and access to own vehicle Participation in an on-call out-of-hours rota Regular travel across the Somerset area Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. About Alongside: Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As a Domestic Violence and Abuse Co-ordinator , you'll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you'll carry out in depth needs assessments and develop tailored support plans that reflect each individual's circumstances, strengths, and goals. You'll provide compassionate, trauma informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you'll walk alongside survivors every step of the way - empowering them to move forward with safety, dignity, and confidence. This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day. What you'll be doing: Conduct key works sessions on a regular basis whilst developing individual support and risk management plans. Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs. Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager. Collaborative multi-agency working to advocate for survivors ensuring their needs are met. Maintain accurate client records using our system, INFORM. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . What we're looking for: Understanding of domestic abuse including the impact this has on victims and their children. Experience working in a housing, social or health care setting. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Alongside charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
