Air Apps

The Role As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand. This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence. Fully onsite position based at our office in Lisbon, where you will collaborate closely with cross functional teams in person and contribute to a dynamic and fast paced environment. We are open to support with relocation efforts. Responsibilities Develop and execute community engagement strategies to grow and support user communities. Manage and moderate forums, social media groups, and user discussion platforms. Engage with users by responding to questions, moderating discussions, and fostering positive interactions. Organize and promote community events, webinars, and Q&A sessions. Collaborate with marketing, product, and support teams to ensure a seamless user experience. Monitor and analyze community engagement metrics to optimize strategies. Identify and activate brand advocates, ambassadors, and superusers. Stay up to date with community management trends, tools, and best practices. Develop and maintain community guidelines and policies to ensure a safe and welcoming space. Address user concerns and elevate issues to the appropriate teams when necessary. Requirements Around 3+ years of experience in community management, social media management, or customer engagement. Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). Strong written and verbal communication skills, with the ability to engage and inspire users. Experience with community building tools and analytics platforms. Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines. Experience planning and executing community driven events or initiatives. Passion for building meaningful relationships and fostering brand loyalty. Ability to analyze engagement data and adjust strategies accordingly. Experience in fast paced digital environments with a user centric mindset. Benefits Apple hardware ecosystem for work. Annual Bonus. Top tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

A tech company is seeking a Community Manager to build and engage user communities across forums and social media. This role focuses on developing strategies for community engagement, managing discussions, and organizing events. Applicants should have over 3 years in community or social media management, possess strong communication skills, and have experience with community engagement tools. The position is fully onsite in Lisbon and offers various benefits, including health insurance and an annual bonus.