Essar Oil Limited

Select how often (in days) to receive an alert: Location: Stanlow Manufacturing Complex, Ellesmere Port Employment Type: Site Based Full Time Role 5 days per week Monday-Friday 25 days holiday, increasing with service Private medical insurance Additional flex benefits, including holiday purchase Access to Employee Assistance Programme with Exclusive access to a range of Discounts Free Secure On-Site Car Parking About the Company EET (Essar Energy Transition) vision is to be the leading producer of low carbon fuels and establish a blueprint energy transition hub in the North West. EET plays a major role in supplying the Northwest and the wider UK with essential fuels. We produce over 16% of the UK's road transport fuels, supply key feedstocks to the petrochemical industry, and are investing heavily in low carbon energy solutions. We work with major retail fuel brands, supermarkets, Manchester Airport, leading airlines, and regional transport operators. We are also a key partner in the HyNet project, helping to deliver the region's low carbon future. With over 900 skilled colleagues, we offer a strong safety culture, technically challenging work, and some of the best training in the energy sector. You will lead the development, certification and delivery of a project-focused Quality Management System (QMS) across a major capital programme, ensuring full alignment with ISO 9001 and ISO 10005 requirements. This role is central to embedding quality assurance across EPC contractors, international suppliers and third-party inspection bodies, ensuring all deliverables meet contractual, regulatory and notified body standards. Key responsibilities include: Achieving and maintaining ISO 9001 certification for project quality systems Establishing a lifecycle-based Project Quality Management System (PrMO) and Quality Management Plans Leading a risk-based audit programme across internal teams, EPC contractors and suppliers Acting as lead internal auditor and quality authority for clients, regulators and certification bodies Managing non-conformance processes, root cause analysis and corrective actions Overseeing inspection, NDT and dimensional compliance across global supply chains and module yards Assuring the suitability of third-party inspectors and notified bodies (including PED requirements) Driving quality performance, reporting and continuous improvement across EPC delivery You will also contribute to supplier development, lessons learned and cost-of-poor-quality reduction, using structured improvement methodologies such as Lean or Six Sigma. About You You are an experienced quality leader with experience of being involved in large scale, high value projects, ideally in energy, oil & gas, hydrogen or other regulated industries. You bring a proven ability to build and implement ISO-aligned quality systems in complex, multi-contractor environments, with strong oversight of both project delivery and supply chain quality. You will demonstrate: Expertise in ISO 9001 implementation and auditing, with Lead Auditor qualification Strong understanding of EPC quality deliverables, including ITPs, inspections and documentation control Experience managing supplier quality and third-party inspections across international supply chains A track record of delivering audit programmes and regulatory engagement Advanced capability in non-conformance management, root cause analysis and corrective actions Knowledge of UK regulatory frameworks and relevant notified body requirements (e.g. PED) Ability to translate quality standards into practical, adoptable project systems You are comfortable operating at both strategic and delivery level, engaging senior stakeholders while ensuring rigorous quality execution across projects. A relevant degree and progress toward or achievement of Chartered Quality Professional status are expected.

Select how often (in days) to receive an alert: Location: Stanlow Manufacturing Complex, Ellesmere Port Employment Type: Site Based Full Time Role 5 days per week Monday-Friday 25 days holiday, increasing with service Private medical insurance Additional flex benefits, including holiday purchase Access to Employee Assistance Programme with exclusive access to a range of Discounts Free secure on-site car parking About the Company Essar Retail Ventures Limited (ERVL) is the dedicated retail business being carved out from Essar Oil UK (EET Fuels) as part of the wider Essar Energy Transition strategy. The transition to establish ERVL as a standalone subsidiary is currently underway, creating a focused organisation responsible for operating, developing, and expanding Essar's UK retail fuel network, including dealer-owned (DODO) and company-owned (CLDO/COCO) sites. ERVL will enable a sharper commercial and operational focus as the Retail business continues to scale its network, enhance convenience offerings, deploy digital retail solutions, and support future-facing customer propositions. As part of Essar's long-term energy transition ambitions, ERVL will play a key role in delivering high-quality retail experiences, network growth, and new mobility solutions across the UK. As Manager - Merchant Acquiring Operations, you will play a key role in establishing and managing EET Retail's merchant acquiring capability, supporting payment acceptance across our growing forecourt, convenience and fleet card network. You will be responsible for the day-to-day operational delivery of card payment services, ensuring a seamless, secure and efficient experience for merchants and customers. Key responsibilities include: Managing end-to-end merchant acquiring operations across the Retail network. Overseeing merchant onboarding, KYC processes and payment terminal deployment. Ensuring accurate transaction processing, settlement and reconciliation activities. Managing chargebacks, disputes and payment-related operational issues. Building strong relationships with payment service providers, banking partners and key stakeholders. Monitoring operational performance, service levels and payment trends to drive continuous improvement. Developing robust operational controls, processes and reporting frameworks. Supporting payment innovation, automation and the rollout of new payment capabilities. Contributing to the growth and profitability of EET Retail's payments strategy through operational excellence and customer-focused service delivery. About You You are an experienced payments professional with a strong understanding of merchant acquiring operations and a passion for delivering excellent customer and merchant experiences. You combine operational expertise with a commercial mindset and thrive in fast-paced environments where you can drive improvements and support business growth. We're looking for someone with: A degree in Business, Finance, Payments, Technology or a related discipline. Experience within merchant acquiring, payment operations, PSP, fintech or PayFac environments. Strong knowledge of the end-to-end card payment and acquiring lifecycle. Hands on experience in merchant onboarding, settlement, reconciliation, disputes and merchant support. Experience managing operational controls, investigations and issue resolution. Excellent analytical, problem-solving and process management skills. Strong stakeholder management and communication capabilities. A customer-focused mindset with a passion for continuous improvement. High attention to detail and a strong focus on accuracy, controls and compliance. Commercial awareness and confidence using data to drive decisions and performance improvements. The ability to work effectively in a dynamic, evolving and growth-focused environment. Application Process This vacancy will be advertised for a minimum period of two weeks and will remain open to applications until an offer has been made and accepted. Therefore, the vacancy may close at any time after the 3rd of August 2026.