Shoptalk
Sponsorship Operations Manager - Shoptalk A bit about us We're Hyve - organiser of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. About Shoptalk Our 10,000 attendees tell us each year that Shoptalk and Groceryshop are the retail industry's best events, consistently describing their experiences as amazing, educational, energizing, exciting, insightful, inspiring, productive, and fun. As a Sponsorship Operations Manager, you will have the unique opportunity to contribute to these unparalleled gatherings of individuals and companies, reshaping how consumers discover, shop, and buy. The events provide platforms for large retailers and branded manufacturers, startups, tech companies, investors, media, and analysts to learn, network, collaborate, and evolve. Shoptalk's portfolio also includes Retail Meetups industry-leading virtual events that focus on large-scale networking and collaboration, underpinned by proprietary technology. Hyve Group plc acquired Shoptalk in December 2019. Hyve Group plc is a next-generation global events business whose purpose is to create unmissable events, where customers from all corners of the globe share extraordinary moments and shape industry innovation. A bit about the role Shoptalk is looking for a Sponsorship Operations Manager who primarily focuses on sponsorship delivery at Shoptalk Spring & Groceryshop. The role is specifically responsible for successfully managing the sponsorship delivery, emphasizing collaboration and communication, developing new sponsorship opportunities, and their strategic implementation. As a key member of our team, the Sponsorship Operations Manager will have a core management role during the onsite event delivery. They will work closely with the Director of Sponsor Operations on event delivery and strategy. The role will require travel to our events, Shoptalk Spring and Groceryshop. As part of your job, you'll be: Sponsorship Delivery Work closely with the sales, retailer & brand, and attendee experience teams to manage the delivery of sponsor partnerships at the show. Develop and maintain processes and ways of ensuring efficient and effective delivery of all Shoptalk & Groceryshop sponsorships. This will include building a solid working relationship with vendors, venues, and the execution of sponsor activations onsite. Support the Meetup Program execution, including onboarding and customer service communications. Manage the delivery of sponsored features and activations from the RFP tender process to the onsite build. Lead the planning and operational delivery of awards programs, content features, and special event elements (e.g., receptions, lounges, ceremonies). Develop timelines, production schedules, and briefing documents for project elements as required. Function as a key contributor to managing and updating the sponsorship operations budget as it pertains to your areas of responsibility. Produce clear and accurate operational documentation relating to sponsorship and project delivery. Work closely with the Director of Sponsorship Operations, Event Director & VP of Operations to update and manage the show floor throughout the show cycle. Coordinate tasks and maintain relationships with suppliers and contractors as associated sponsorships and special features (signage, branding, furniture, AV, etc.) Function as lead for offsite sponsored events from RFP tender to onsite execution. Function as lead in procuring, outlining, managing and executing custom lounges and activations at the event. Travel & Onsite Responsibilities Attend all events within your remit (where requested by Director of Sponsorship Operations), ensuring full delivery of sponsor benefits and special projects from procurement to breakdown. Provide onsite leadership for sponsor-related requirements, troubleshooting issues and maintaining high standards under pressure. Here's what we're looking for from you: To be successful in this role, you must have/be: Minimum 3-5 years of event management experience working with event sponsors & exhibit operations. Ability to work US EST hours. Ability to communicate with senior-level executives. Extremely strong project management skills and attention to detail. High attention to detail, with the ability to manage multiple deadlines simultaneously. Experience building and managing spreadsheets and doing data merges. Ability to think quickly and analytically while executing logistical tasks. Have a very strong focus on quality and customer experience. Must be self-motivated, willing to take on new tasks, and adept at multitasking in a fast-changing and dynamic environment. Interest in learning about the retail and e-commerce industries Availability to work hybrid up to 3 days in the office. Proficiency in project tracking, Excel, and standard office software.
Sponsorship Operations Manager - Shoptalk A bit about us We're Hyve - organiser of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. About Shoptalk Our 10,000 attendees tell us each year that Shoptalk and Groceryshop are the retail industry's best events, consistently describing their experiences as amazing, educational, energizing, exciting, insightful, inspiring, productive, and fun. As a Sponsorship Operations Manager, you will have the unique opportunity to contribute to these unparalleled gatherings of individuals and companies, reshaping how consumers discover, shop, and buy. The events provide platforms for large retailers and branded manufacturers, startups, tech companies, investors, media, and analysts to learn, network, collaborate, and evolve. Shoptalk's portfolio also includes Retail Meetups industry-leading virtual events that focus on large-scale networking and collaboration, underpinned by proprietary technology. Hyve Group plc acquired Shoptalk in December 2019. Hyve Group plc is a next-generation global events business whose purpose is to create unmissable events, where customers from all corners of the globe share extraordinary moments and shape industry innovation. A bit about the role Shoptalk is looking for a Sponsorship Operations Manager who primarily focuses on sponsorship delivery at Shoptalk Spring & Groceryshop. The role is specifically responsible for successfully managing the sponsorship delivery, emphasizing collaboration and communication, developing new sponsorship opportunities, and their strategic implementation. As a key member of our team, the Sponsorship Operations Manager will have a core management role during the onsite event delivery. They will work closely with the Director of Sponsor Operations on event delivery and strategy. The role will require travel to our events, Shoptalk Spring and Groceryshop. As part of your job, you'll be: Sponsorship Delivery Work closely with the sales, retailer & brand, and attendee experience teams to manage the delivery of sponsor partnerships at the show. Develop and maintain processes and ways of ensuring efficient and effective delivery of all Shoptalk & Groceryshop sponsorships. This will include building a solid working relationship with vendors, venues, and the execution of sponsor activations onsite. Support the Meetup Program execution, including onboarding and customer service communications. Manage the delivery of sponsored features and activations from the RFP tender process to the onsite build. Lead the planning and operational delivery of awards programs, content features, and special event elements (e.g., receptions, lounges, ceremonies). Develop timelines, production schedules, and briefing documents for project elements as required. Function as a key contributor to managing and updating the sponsorship operations budget as it pertains to your areas of responsibility. Produce clear and accurate operational documentation relating to sponsorship and project delivery. Work closely with the Director of Sponsorship Operations, Event Director & VP of Operations to update and manage the show floor throughout the show cycle. Coordinate tasks and maintain relationships with suppliers and contractors as associated sponsorships and special features (signage, branding, furniture, AV, etc.) Function as lead for offsite sponsored events from RFP tender to onsite execution. Function as lead in procuring, outlining, managing and executing custom lounges and activations at the event. Travel & Onsite Responsibilities Attend all events within your remit (where requested by Director of Sponsorship Operations), ensuring full delivery of sponsor benefits and special projects from procurement to breakdown. Provide onsite leadership for sponsor-related requirements, troubleshooting issues and maintaining high standards under pressure. Here's what we're looking for from you: To be successful in this role, you must have/be: Minimum 3-5 years of event management experience working with event sponsors & exhibit operations. Ability to work US EST hours. Ability to communicate with senior-level executives. Extremely strong project management skills and attention to detail. High attention to detail, with the ability to manage multiple deadlines simultaneously. Experience building and managing spreadsheets and doing data merges. Ability to think quickly and analytically while executing logistical tasks. Have a very strong focus on quality and customer experience. Must be self-motivated, willing to take on new tasks, and adept at multitasking in a fast-changing and dynamic environment. Interest in learning about the retail and e-commerce industries Availability to work hybrid up to 3 days in the office. Proficiency in project tracking, Excel, and standard office software.
Shoptalk
About EatClub At EatClub, we believe restaurants and bars are the beating heart of every city's culture. Whether it's discovering a hidden gem, grabbing a late-night takeaway, or meeting friends for a drink, our mission is simple: help the hospitality industry thrive through smart, powerful tech. Our platform helps over 2 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 4,000 venues to fill empty tables, increase foot traffic, and maximise revenue. Recently ranked on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team. Initially co founded by Marco Pierre White and leaders in the food tech scene, we're now a 150+ person scaleup that's growing fast and making waves in the industry. Why You'll Love Working With Us Own the most consequential growth role in EatClub's UK business - new business is the engine, and you're driving it Inherit a team with momentum and scale it - real people, real pipeline, real opportunity to make your mark fast Field first culture where leaders lead from the front, not from a spreadsheet Genuine influence on how EatClub scales across the UK Be part of one of the fastest growing hospitality marketplaces in the world A Day-in-a-Life of our Head of Sales UK This is a rare opportunity for an experienced sales leader to own the growth engine of EatClub's UK business at the moment it starts to scale seriously. New business isn't one part of the UK strategy - it is the strategy. The venues you acquire, the quality of those deals, and the team you build around that mission will determine how quickly EatClub becomes a household name for hospitality operators across the UK. There's a team in place and momentum to build on. Your job is to take it further, faster - and to set the standard for how EatClub sells in this market for years to come. What you'll own UK new venue acquisition - volume, velocity, and deal quality across London and future UK cities A growing BDM team, evolving into a layered structure with frontline managers as you scale New city launches end-to-end from zero pipeline to consistent weekly acquisition The performance culture - standards, accountability, coaching, and the bar everyone works to The sales machine - AI, outbound tooling, and playbooks that make the team punch above its weight Your Week Will Span Pipeline reviews and performance cadences - diagnosing blockers, driving accountability, keeping standards high Field time with BDMs - joint venue visits, live coaching, and closing when it counts Hiring and onboarding as the team grows toward a layered management structure Close partnership with Account Management to ensure clean handovers and long term market health Planning and early execution of the next UK city launch Type of Projects You'll Be Working On at EatClub UK city expansion: Leading new market launches end-to-end - hiring locally, building initial pipeline, and ramping to consistent acquisition velocity in cities beyond London Team performance uplift: Assessing where the current team is winning and where it isn't - and building the coaching, structure, and accountability systems that move the needle within your first 90 days Frontline management layer: Identifying and developing BDMs ready to step into team lead roles, building the structure that lets you scale past what a single leader can manage directly AI-powered sales motion: Implementing AI and outbound tooling across prospecting, pipeline management, and performance coaching - materially increasing what the team can produce without proportionally increasing headcount You have . Led a high activity, field first sales team in hospitality, restaurant tech, or local business sales - you know this world and how venues make decisions A track record of building and scaling teams through growth, not maintaining steady state performance Led or operated within a sales organisation of 20-30+ BDMs, directly or through managers Strong understanding of marketplace dynamics - supply, demand, liquidity, and what acquisition quality means for long term market health An AI first approach to sales leadership - you're already using AI daily to drive output, not planning to start Deep understanding of UK business culture and market dynamics It would be extra awesome if you also had Previously led sales team through hypergrowth and/or similar changes in the past A robust network in the hospitality industry. Experience launching a brand into a new city or market from zero Familiarity with EatClub's category - hospitality tech, dining platforms, or two sided marketplaces Establishing or transitioning to a layered sales management structure You are Are a builder and operator, not just a strategist A front of the pack leader - you set the standard by doing it, not just directing it High accountability by default - you own outcomes, not explanations Fast and decisive - you diagnose quickly, make the call, and adjust with evidence rather than waiting for perfect information Commercially sharp - you understand deal quality, marketplace health, and the difference between volume that helps and volume that hurts A genuine people developer - you coach hard, back your team, and build a culture people want to perform inside AI enthusiast If You Do a Good Job The UK becomes EatClub's most productive market per BDM. Your team is signing quality venues consistently - not just volume, but deals that hold and perform long after the contract is signed. BDM attainment is high, the pipeline is clean, and the culture people genuinely want to join. The sales structure has grown past what one leader can hold. You've built a frontline management layer that runs without you in every conversation. AI and tooling are embedded in how the team prospects, coaches, and reports - and the output shows it. When EatClub launches in a new UK city, it happens fast. The playbook is repeatable, the ramp is shorter each time, and the UK becomes the model for how EatClub scales internationally. Maybe this role is not for you if You prefer long, low activity sales cycles over fast paced, high volume environments You are not comfortable leading from the front in a field first sales role You are not comfortable being held accountable to weekly performance and results You are not already using AI (Claude, custom apps, etc.) to improve your team's output You are looking for a slow moving or highly structured environment One last note: even if you feel that you don't meet all the criteria above, we encourage you to apply. Past work experience is not the only indicator of future success, and we are on the look out for hungry talent who wants to grow with us. So if you want to be a part of something remarkable, then we're excited to hear from you. We welcome applications from people of all backgrounds, experiences, and identities. If you require any adjustments to the recruitment process, please let us know.
About EatClub At EatClub, we believe restaurants and bars are the beating heart of every city's culture. Whether it's discovering a hidden gem, grabbing a late-night takeaway, or meeting friends for a drink, our mission is simple: help the hospitality industry thrive through smart, powerful tech. Our platform helps over 2 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 4,000 venues to fill empty tables, increase foot traffic, and maximise revenue. Recently ranked on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team. Initially co founded by Marco Pierre White and leaders in the food tech scene, we're now a 150+ person scaleup that's growing fast and making waves in the industry. Why You'll Love Working With Us Own the most consequential growth role in EatClub's UK business - new business is the engine, and you're driving it Inherit a team with momentum and scale it - real people, real pipeline, real opportunity to make your mark fast Field first culture where leaders lead from the front, not from a spreadsheet Genuine influence on how EatClub scales across the UK Be part of one of the fastest growing hospitality marketplaces in the world A Day-in-a-Life of our Head of Sales UK This is a rare opportunity for an experienced sales leader to own the growth engine of EatClub's UK business at the moment it starts to scale seriously. New business isn't one part of the UK strategy - it is the strategy. The venues you acquire, the quality of those deals, and the team you build around that mission will determine how quickly EatClub becomes a household name for hospitality operators across the UK. There's a team in place and momentum to build on. Your job is to take it further, faster - and to set the standard for how EatClub sells in this market for years to come. What you'll own UK new venue acquisition - volume, velocity, and deal quality across London and future UK cities A growing BDM team, evolving into a layered structure with frontline managers as you scale New city launches end-to-end from zero pipeline to consistent weekly acquisition The performance culture - standards, accountability, coaching, and the bar everyone works to The sales machine - AI, outbound tooling, and playbooks that make the team punch above its weight Your Week Will Span Pipeline reviews and performance cadences - diagnosing blockers, driving accountability, keeping standards high Field time with BDMs - joint venue visits, live coaching, and closing when it counts Hiring and onboarding as the team grows toward a layered management structure Close partnership with Account Management to ensure clean handovers and long term market health Planning and early execution of the next UK city launch Type of Projects You'll Be Working On at EatClub UK city expansion: Leading new market launches end-to-end - hiring locally, building initial pipeline, and ramping to consistent acquisition velocity in cities beyond London Team performance uplift: Assessing where the current team is winning and where it isn't - and building the coaching, structure, and accountability systems that move the needle within your first 90 days Frontline management layer: Identifying and developing BDMs ready to step into team lead roles, building the structure that lets you scale past what a single leader can manage directly AI-powered sales motion: Implementing AI and outbound tooling across prospecting, pipeline management, and performance coaching - materially increasing what the team can produce without proportionally increasing headcount You have . Led a high activity, field first sales team in hospitality, restaurant tech, or local business sales - you know this world and how venues make decisions A track record of building and scaling teams through growth, not maintaining steady state performance Led or operated within a sales organisation of 20-30+ BDMs, directly or through managers Strong understanding of marketplace dynamics - supply, demand, liquidity, and what acquisition quality means for long term market health An AI first approach to sales leadership - you're already using AI daily to drive output, not planning to start Deep understanding of UK business culture and market dynamics It would be extra awesome if you also had Previously led sales team through hypergrowth and/or similar changes in the past A robust network in the hospitality industry. Experience launching a brand into a new city or market from zero Familiarity with EatClub's category - hospitality tech, dining platforms, or two sided marketplaces Establishing or transitioning to a layered sales management structure You are Are a builder and operator, not just a strategist A front of the pack leader - you set the standard by doing it, not just directing it High accountability by default - you own outcomes, not explanations Fast and decisive - you diagnose quickly, make the call, and adjust with evidence rather than waiting for perfect information Commercially sharp - you understand deal quality, marketplace health, and the difference between volume that helps and volume that hurts A genuine people developer - you coach hard, back your team, and build a culture people want to perform inside AI enthusiast If You Do a Good Job The UK becomes EatClub's most productive market per BDM. Your team is signing quality venues consistently - not just volume, but deals that hold and perform long after the contract is signed. BDM attainment is high, the pipeline is clean, and the culture people genuinely want to join. The sales structure has grown past what one leader can hold. You've built a frontline management layer that runs without you in every conversation. AI and tooling are embedded in how the team prospects, coaches, and reports - and the output shows it. When EatClub launches in a new UK city, it happens fast. The playbook is repeatable, the ramp is shorter each time, and the UK becomes the model for how EatClub scales internationally. Maybe this role is not for you if You prefer long, low activity sales cycles over fast paced, high volume environments You are not comfortable leading from the front in a field first sales role You are not comfortable being held accountable to weekly performance and results You are not already using AI (Claude, custom apps, etc.) to improve your team's output You are looking for a slow moving or highly structured environment One last note: even if you feel that you don't meet all the criteria above, we encourage you to apply. Past work experience is not the only indicator of future success, and we are on the look out for hungry talent who wants to grow with us. So if you want to be a part of something remarkable, then we're excited to hear from you. We welcome applications from people of all backgrounds, experiences, and identities. If you require any adjustments to the recruitment process, please let us know.