Pertemps West Midlands & Worcestershire Perm Hub

A well-established and rapidly expanding UK security services provider is looking to appoint an experienced Business Development Manager to join its commercial team. This is a key role within the organisation, offering the opportunity to work closely with senior leadership and directly influence growth strategy. Reporting directly to the CEO, you will take full ownership of the sales lifecycle-from identifying and approaching new prospects through to negotiating, closing and managing ongoing client relationships. You'll play a central role in driving new business, developing strategic accounts and contributing to high-quality bid submissions, while collaborating with internal teams to ensure successful delivery. Key Responsibilities Proactively identify and develop new business opportunities across both corporate and SME markets Build and maintain a strong professional presence on LinkedIn to support lead generation and brand visibility Engage with key decision-makers to understand client needs and position tailored solutions Manage relationships with prospects and existing clients to maximise long-term value Take ownership of the full sales process, from initial outreach through to contract award Prepare pricing proposals, quotations and commercial documentation Contribute to tender processes, including pre-qualification questionnaires and formal bid submissions Maintain and develop a robust and up-to-date sales pipeline Work closely with internal departments, including marketing and operations, to align on strategy and delivery Support the creation and distribution of marketing materials to targeted prospect groups Attend regular sales meetings and report on pipeline activity and performance About You Proven track record of achieving and exceeding sales targets within a service-led environment Experience managing the full sales cycle, including prospecting, negotiation and closing contract-based deals Strong relationship-building skills, both internally and externally Confident communicator with excellent interpersonal and influencing abilities Highly organised with strong commercial awareness Professional and engaging telephone manner Motivated, proactive and eager to contribute to business success Experience within the security, facilities management or related sector Background in selling outsourced or contract-based services

Purchasing Administrator Location: Southam (Office-Based) Salary: £26,000 - £29,000 Hours: Full-Time, Monday to Friday Pertemps is proud to be recruiting on behalf of a well-established and successful manufacturing business based in Southam. Due to continued growth, our client is looking to appoint a highly organised and detail-focused Purchasing Administrator to support their purchasing and operational teams. This is an excellent opportunity for an experienced administrator looking to develop their career within a busy purchasing environment. Working closely with the Purchasing Manager, the successful candidate will play a key role in ensuring materials, stock and supplier information are accurately managed to support business operations and customer delivery requirements. Key Responsibilities • Raising purchase orders for stock and non-stock items. • Liaising with suppliers to obtain quotations, compare pricing and ensure best value is achieved. • Maintaining accurate supplier and pricing information within the company system. • Reviewing supplier order acknowledgements and resolving any discrepancies. • Monitoring purchase orders to ensure deliveries arrive in line with business requirements. • Setting up and maintaining supplier accounts and records. • Processing stock amendments, adjustments and updates. • Creating and maintaining product, tooling and stock records. • Updating Bills of Materials (BOMs) and internal work instructions as required. • Managing supplier returns and monitoring progress through to resolution. • Liaising with internal departments regarding stock, returns and delivery updates. • Providing general administrative support across the purchasing and operations functions. • Answering incoming calls professionally and directing enquiries appropriately. • Supporting colleagues across the wider office team when required. About You The ideal candidate will be an organised and proactive individual with excellent attention to detail and strong administrative skills. Applicants should possess: • Previous administrative experience within an office environment. • Strong data entry and systems administration skills. • Excellent communication and customer service abilities. • Confidence working with Microsoft Office packages, including Excel. • Experience using Sage, ERP systems or stock management software would be advantageous. • The ability to manage multiple tasks and changing priorities effectively. • A methodical and accurate approach to work. • Strong problem-solving skills and the ability to use initiative. • A team-focused attitude and willingness to support colleagues when required. Previous experience within purchasing, procurement, manufacturing, engineering or supply chain environments would be highly desirable but is not essential. If you're an organised administrator who enjoys working in a fast-paced environment and has an eye for detail, we'd love to hear from you.

Contract Recruitment Consultant (Office Based) £28,000-£32,000 depending on experience + up to £2,000 annual commission Full-time 40 hours per week Monday-Friday, 8.30am-5.30pm Bring people and opportunity togetherAre you a confident relationship-builder who thrives in a fast-moving environment? We're looking for an energetic and highly organised Contract Recruiter to join Pertemps in Leicester. Working closely with one of our key distribution clients, you'll become the driving force behind attracting, recruiting and supporting a reliable workforce that keeps their operation moving. This is much more than filling vacancies. You'll build strong relationships, understand changing workforce demands and deliver a recruitment service that candidates, workers and the client can genuinely rely on. What you'll be doing: No two days will be the same. You'll take ownership of the end-to-end recruitment journey, including: Creating engaging recruitment campaigns to attract high-quality candidates Proactively sourcing talent through job boards, social media, referrals and local networks Screening, interviewing and selecting candidates for current and future vacancies Working closely with the onsite team to understand forecasts and workforce requirements Coordinating recruitment campaigns, inductions and assessment centres Managing candidate availability and ensuring shifts are effectively supported Completing right-to-work checks, pre-employment screening and compliance processes Providing ongoing worker care, including support with attendance, welfare and payroll queries Building trusted relationships with candidates, colleagues and client stakeholders Monitoring service levels, recruitment activity and key performance indicators Using data and market insight to continuously improve attraction, retention and service delivery As this position supports a busy local distribution operation, you may also help monitor drivers' working hours, availability and compliance, providing coaching and support where required. What we're looking for: You may already work in recruitment, account management, sales, customer service, logistics or a fast-paced operational environment. Recruitment experience would be valuable, but it isn't essential-full training will be provided. What matters most is that you are: An engaging and confident communicator Naturally proactive, resourceful and solutions-focused Highly organised, with strong attention to detail Comfortable balancing several priorities at once Resilient and calm when working under pressure Commercially aware and focused on delivering results Confident working independently while contributing to a wider team Able to build strong relationships with people at every level Passionate about providing an inclusive and positive candidate experience Flexible and willing to support out-of-hours escalations and occasional weekend cover during peak periods Why join Pertemps? Pertemps is one of the UK's largest independently owned recruitment businesses. Since 1961, we have helped organisations and communities thrive by connecting great people with great opportunities. Joining us means becoming part of an established, people-focused business where your contribution is recognised and your development matters. You'll have access to structured learning, professional development opportunities and potential progression through recruitment apprenticeships and recognised REC qualifications. Ready to make an impact? If you love working with people, enjoy the pace of recruitment and want a role where your work makes an immediate difference, we'd love to hear from you. Apply today and help us build an exceptional workforce in Leicester.

Customer Care Coordinator 12-Month Fixed-Term Contract Location: Solihull (Office Based) Hours: Monday to Friday, 8:00am - 4:00pm Salary: £24,500 - £28,000 per annum, depending on experience Pertemps is recruiting on behalf of a successful and growing organisation seeking a Customer Care Coordinator to join its team on a 12-month fixed-term contract. This is an excellent opportunity for a customer-focused individual with strong organisational and communication skills to play a key role in delivering an efficient aftercare and customer support service. Acting as a central point of contact, the successful candidate will coordinate customer enquiries, arrange remedial works, liaise with operational teams and contractors, and ensure issues are resolved in a timely and professional manner. Key Responsibilities • Managing customer enquiries and reported issues from initial contact through to completion. • Coordinating repair and remedial works with operational teams, subcontractors and site personnel. • Maintaining regular communication with customers, providing updates on progress and expected completion times. • Monitoring ongoing cases and ensuring actions are completed within agreed timescales. • Supporting the scheduling and allocation of field-based operatives. • Building and maintaining positive relationships with customers, clients and internal stakeholders. • Escalating complaints, concerns or complex issues to management when appropriate. • Producing and maintaining reports relating to outstanding works and customer service performance. • Assisting with invoicing and administration relating to chargeable works. • Liaising with commercial and operational teams to resolve queries and ensure effective service delivery. • Ensuring all records, systems and documentation are maintained accurately and up to date. About You The ideal candidate will have: • Previous experience within a customer service, customer care, coordination or administrative role. • Excellent communication skills, both written and verbal. • The ability to manage multiple priorities in a fast-paced environment. • Strong organisational skills and a proactive approach to problem-solving. • Experience handling customer concerns and delivering a high level of service. • Good IT skills, including Microsoft Word and Excel. • A professional and confident telephone manner. • The ability to remain calm and focused when dealing with challenging situations. This role would suit a highly organised and customer-focused professional who enjoys coordinating activities, building relationships and ensuring customers receive an excellent level of service throughout their journey.

Job Description - Driving Recruitment Consultant Location: Birmingham City Centre / Hagley Road (Office Based) Job Type: Full-Time, Permanent Salary: £28,000-£32,000 Basic Salary, depending on experience Commission: Uncapped Bonus & Commission Are you an experienced recruitment professional with a strong background in the Driving and Transport sector ? Are you confident managing existing client relationships while also being comfortable picking up the phone and winning new business? We are looking for an ambitious Driving Recruitment Consultant to join our Birmingham City Centre / Hagley Road office and take ownership of an established Driving recruitment desk . This is an excellent opportunity to inherit an existing client base and candidate network, maintain and develop those relationships, while also generating new leads, winning new clients and growing the desk. The Role You'll be taking over an established Driving recruitment desk, giving you the opportunity to build on existing relationships and revenue from day one. You'll manage temporary and permanent driving vacancies across roles including HGV Class 1, HGV Class 2, 7.5 Tonne, LGV and Van Drivers . A key part of the role will be maintaining and strengthening existing client relationships, delivering excellent service and becoming a trusted recruitment partner. You'll also be expected to take a proactive approach to business development and cold outreach , identifying new opportunities, making sales calls, arranging client meetings, winning new accounts and building your network across Birmingham and the surrounding areas. This is an opportunity to make the desk your own and directly influence its growth and success. Key Responsibilities Take ownership of an established Driving recruitment desk . Maintain and develop existing client relationships and accounts. Manage existing vacancies and deliver a consistently high level of service. Build strong relationships with key decision-makers. Source, interview and place suitable drivers into temporary and permanent pos

Job Description - Temporary Office & Professional Recruitment Consultant Location: Birmingham City Centre / Hagley Road (Office Based) Job Type: Full-Time, Permanent Salary: £28,000-£32,000 Basic Salary, depending on experience Commission: Uncapped Bonus & Commission Are you an experienced recruitment professional with a background in Office, Professional or Commercial recruitment ? Are you passionate about building relationships, winning new business and growing a successful temporary recruitment desk? We are looking for an ambitious Temporary Office & Professional Recruitment Consultant to join our Birmingham City Centre / Hagley Road office and play a key role in the continued growth of our Temporary Office & Professional division across Birmingham and the wider West Midlands . This is an exciting opportunity to take ownership of a growing temporary desk, develop existing relationships, win new clients and build a strong network of temporary candidates. The Role You'll be responsible for developing and growing our temporary Office & Professional recruitment offering across Birmingham and the West Midlands . The role will cover a broad range of temporary positions, including Administrators, Receptionists, Customer Service, Secretarial, PA/EA, Sales Support, Finance, HR and other commercial office-based roles . You'll work with existing clients to understand their temporary recruitment requirements while proactively identifying and winning new business opportunities. A key part of the role will be business development , including cold calling, networking, client meetings and building new relationships with businesses across the region. You'll also take ownership of candidate attraction and management, ensuring you have a strong pool of reliable, quality temporary candidates available to meet client requirements. This is an opportunity to make a real impact on the growth of the division and build a successful temporary recruitment desk within a growing business. Key Responsibilities Take ownership of and grow the Temporary Office & Professional recruitment desk . Develop and maintain strong relationships with existing clients. Identify and win new business across Birmingham and the wider West Midlands. Make proactive sales calls and cold approaches to prospective clients. Arrange client visits, meetings and business development activity. Understand and manage clients' temporary recruitment requirements. Source, interview and place candidates into temporary Office & Professional positions. Build and maintain a strong database of reliable temporary candidates. Manage temporary workers throughout their assignments and maintain strong engagement. Handle bookings, timesheets and day-to-day temporary workforce requirements. Build long-term relationships with clients and candidates. Identify opportunities to increase business within existing accounts. Maintain a high level of compliance across all temporary placements. Resolve client and candidate issues quickly and professionally. Work towards and exceed individual and team sales targets and KPIs. Contribute to the continued growth of the Birmingham temporary division. What We're Looking For Previous experience within temporary recruitment , ideally across Office, Professional, Commercial or Business Support recruitment. A strong understanding of the temporary recruitment market. Experience managing client relationships and developing new business. Confidence making cold calls and proactively approaching new clients . A genuine sales mentality with the ability to identify and convert opportunities. Excellent communication and relationship-building skills. Highly organised, with the ability to manage multiple clients, candidates and vacancies. Resilient, self-motivated and commercially driven. Comfortable working towards targets and KPIs. Excellent customer service and problem-solving skills. A proactive approach to business development and candidate management. Full UK driving licence required. What's On Offer £28,000-£32,000 basic salary, depending on experience. Uncapped bonus and commission structure. The opportunity to take ownership of a growing temporary recruitment division. Significant opportunity to develop your own client and candidate portfolio. Full training and ongoing support. Clear career progression opportunities within a growing business. A fast-paced, energetic and rewarding working environment. The opportunity to make a real impact on the growth of the Birmingham and West Midlands temporary market. Central Birmingham City Centre / Hagley Road office location . The Opportunity This is more than simply managing a temporary recruitment desk. We're looking for someone who wants to help shape and grow our Temporary Office & Professional division across Birmingham and the wider West Midlands . You'll have the opportunity to build on existing business while being encouraged to pick up the phone, develop new relationships, win new clients and create opportunities. If you're an experienced Temporary Recruiter who enjoys business development, candidate management and building long-term client relationships , and you're looking for a role where your performance can directly influence the growth of a division and your own earnings, we'd love to hear from you. Apply today and take the next step in your recruitment career.

Job Description - Industrial Temporary Recruitment Consultant Location: Birmingham City Centre / Hagley Road (Office Based) Job Type: Full-Time, Permanent Salary: £28,000-£32,000 Basic Salary, depending on experience Commission: Uncapped Bonus & Commission Are you an experienced recruitment professional with a background in Industrial or Temporary recruitment ? Are you looking for an opportunity where you can manage existing business while having the freedom and support to develop new clients and grow your own desk? We are looking for an ambitious Industrial Temporary Recruitment Consultant to join our busy Birmingham City Centre / Hagley Road office and take ownership of an established Industrial temporary desk. This is a great opportunity to join a busy team with existing clients, warm accounts and contract business already in place , giving you a strong platform to build from. Alongside managing and developing this existing business, there is significant scope to win new clients and grow the Industrial division across Birmingham and the wider West Midlands . The RoleYou'll be responsible for managing and growing an established Industrial temporary recruitment desk , supplying workers across a range of Industrial and warehouse environments. You'll build strong relationships with existing clients, ensuring excellent service and identifying opportunities to increase business within those accounts. At the same time, you'll have a strong focus on new business development . You'll be expected to identify prospective clients, make proactive sales calls, arrange meetings, win new accounts and develop new opportunities across Birmingham and the wider West Midlands. With a broad geographical area to target and an existing client base to build upon, this is an exciting opportunity for a commercially driven recruiter who wants to make a desk their own. Key Responsibilities Take ownership of an established Industrial temporary recruitment desk . Manage and develop existing client and contract accounts. Build strong, long-term relationships with key decision-makers. Deliver a consistently high level of service to existing clients. Identify opportunities to increase business within existing accounts. Develop new business across Birmingham and the wider West Midlands . Make proactive cold calls and sales approaches to prospective clients. Arrange client meetings, site visits and business development activity. Source, interview and place candidates into temporary Industrial positions. Build and maintain a strong database of reliable temporary workers. Manage temporary workers throughout their assignments. Handle bookings and day-to-day client requirements efficiently. Maintain regular communication with clients and candidates. Ensure all temporary placements meet company and compliance requirements. Resolve client and candidate issues quickly and professionally. Work towards and exceed individual and team sales targets and KPIs. Contribute to the continued growth of the Industrial division. What We're Looking For Previous experience within Industrial or Temporary recruitment . A strong understanding of the temporary recruitment market. Experience managing existing client relationships and developing new business. Confidence making cold calls and approaching new clients . A strong sales mentality and the ability to identify and convert opportunities. Excellent communication and relationship-building skills. Highly organised and able to manage multiple clients, candidates and vacancies. Resilient, self-motivated and commercially driven. Comfortable working towards targets and KPIs. Excellent customer service and problem-solving skills. A proactive approach to both account management and business development. Full UK driving licence required. What's On Offer £28,000-£32,000 basic salary, depending on experience. Uncapped bonus and commission structure. Existing clients and contract business to build upon from day one. A warm and established Industrial temporary desk. Significant opportunity to win new business and grow your own client portfolio. A broad market across Birmingham and the wider West Midlands . Full training and ongoing support. Clear career progression opportunities within a growing business. A fast-paced, energetic and rewarding working environment. The opportunity to make a real impact on the growth of the Industrial division. Central Birmingham City Centre / Hagley Road office location . The OpportunityThis is a great opportunity to join a busy and growing Birmingham office with an established platform to build from. You'll benefit from existing clients and contract business while still having significant scope to develop new relationships, win new accounts and grow the Industrial temporary desk . We're looking for someone who is commercially minded, enjoys picking up the phone, is confident in front of clients and wants the opportunity to build something successful across Birmingham and the wider West Midlands. If you're an experienced Industrial Recruiter looking for a role that combines warm business with genuine new business opportunity , we'd love to hear from you. Apply today and take the next step in your recruitment career.