Abm-Industries-Inc.-2

JOB TITLE: Customer Service Agent (CSA) LOCATION: Stansted Airport SHIFT PATTERN: Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off) HOURS: Full Time Permanent PAY: £28,857 per annum Exciting new roles Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Customer Service Agents to provide excellent customer service to our passengers as part of the Ground Operations team located at Stansted Airport. These are exciting roles at the forefront of our Stansted operation with a financially secure airline, working airside to deliver a range of customer services to our passengers. These roles are all full-time and permanent positions. No previous airport or aviation experience is required - our fantastic training team will prepare you for your new role with both classroom and practical training. This role is ideal if you want to kickstart your career in aviation. Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays. Assisting and guiding passengers at the check-in area Baggage processing Boarding of passengers onto their respective flights Provision of passenger assistance, handling customer complaints and other duties as assigned Requirements Able to provide excellent customer service to our passengers Self-starter, motivated and a team player Unrestricted right to live and work in the UK (Pre-Settled Status accepted) Ability to work in a fast-paced environment Minimum age 18 224 Hours leave per year (Equivalent of 26 Days) Full training and uniform supplied Regular promotion opportunities before each new season (due to projected growth) Discounted airport shopping, food and beverage with a Stansted Airport ID Free staff car parking Discounted commuter travel for public transport Cycle to Work scheme As part of the application process, candidates are required to disclose any unspent convictions as it may affect their eligibility for obtaining an airside pass. Successful candidates will be required to complete a full 5-year background check in order to obtain an airport ID.

JOB TITLE: Senior Commercial Manager LOCATION: SE10 0ES (Hybrid) SALARY: COMPETITIVE ROLE OVERVIEW AND PURPOSE We're looking for a senior commercial leader to act as the Commercial Director's principal deputy and take ownership of the full contract lifecycle across ABM UK B&I. This role sits at the centre of commercial strategy, governance, and performance, ensuring that both client contracts and subcontractor agreements are structured, approved, managed, and executed in a way that protects margin, cash, delivery, and risk while supporting sustainable growth. This is a high-impact role with broad visibility across the business. You'll work closely with senior stakeholders across Business Development, Legal, Procurement, Operations, and Finance, while also engaging directly with clients, suppliers, advisers, and external counsel on material commercial matters. What you'll be doing Supporting the Commercial Director in shaping and delivering the UK B&I commercial strategy, priorities, and resource plan Leading the commercial operating model and contract governance framework across assigned business lines and portfolios Owning the end-to-end contract chain, from opportunity qualification and bid review through mobilisation, delivery, change, renewal, dispute, and exit Leading the commercial and contractual review of tenders, renewals, and extensions, including risk assessment, negotiation strategy, approvals, and recommendations Working in partnership with Procurement and Legal to ensure strong subcontractor flow-down and clear management of residual risk Acting as a senior point of escalation for complex or high-value commercial issues and deputising for the Commercial Director when needed Driving strong commercial mobilisation and handover processes so delivery teams are set up with clarity on obligations, controls, risks, and entitlements Supporting post-contract governance, including obligations, change control, claims, disputes, renewals, and commercial performance management Leading the commercial strategy for renewals, extensions, exits, and closeout activity Coaching and developing Commercial Managers and commercial professionals, while helping build commercial capability across the wider business Desiredexperience •Typically7+years'relevant commercial, contract or quantity-surveying experience, including senior responsibility in facilities management, technical services, engineering,infrastructureor another complexoutsourced-servicesenvironment. • Demonstrable leadership of the commercial and financial performance of high-value, multi-contract portfolios across the full contract lifecycle. • Extensive pre-contract experience reviewing, interpreting, negotiating and qualifying client terms. • Strong post-contract experience in commercial governance, payment mechanisms, indexation, change, variations, compensation events,claimsand dispute resolution. • Proven experience creating and managing subcontract flow-down, back-to-back risk positions and material supplier-contract issues in partnership with Procurement and Legal. • Evidence of protecting or improving margin, recovering revenue or debt, resolving materialclaimsand turning contractual entitlement into measurable financial outcomes. • Experience leading managers and professional staff and influencing senior operational, financial, legal,procurementand client stakeholders across a matrixorganisation. • Experienceestablishingcommercial governance, risk and opportunity reviews, delegated authority controls and audit-ready contract records. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: Aberdeen Airport SHIFT PATTERN: VARIOUS, 20 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities Check-in passenger queue management and flow control including management of queuing systems. Assistwith management of passenger flow within the departure lounge, International Walkway,Arrivalsand gate areas as directed. Security: General preparation of passengers prior to entering the Security Area. Security: If required assist in Central Search at peak times and undertake access control. Handle varied passenger queries andassistwith general way finding. Assist the PassengerWithReduced Mobility service asrequired. Communicate and report to the Terminal team any operational issues or events, failed service levels, asset or facility issues and inadequate provision of flight information. Assist, as directed by the Airport Duty Manager, during any periods of irregularity. Exercise general vigilance around the Terminal building. Promote use of self-service check-in kiosks. Log and manage the lost andfound office while on shift,logging items,ensuring they are secure and returning them to their owner and taking payments. Ensure all kiosk and common use check-in equipment is serviceable and whererequiredengage with support contractor. First Aid (Training will be provided). Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation). Essential Must have the right to work in the UK 5 yearcheckable employment/education history Must be willing to work weekend shift The ideal candidate will have excellent communication skills Desirable Excellent communication & interpersonal skills Flexibility Innovative Achievement orientated Energy/Drive Courteous Patient and understanding Security Aware We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

ABM is seeking a reliable Shopping Centre Cleaner to join the housekeeping team at FORGE Shopping Centre in Glasgow. The role focuses on maintaining high standards of cleanliness, hygiene, and presentation across a busy shopping centre environment, ensuring a safe and welcoming experience for customers and tenants. Key responsibilities include cleaning public areas, assisting with washrooms, and responding to spillages. Flexible hours include evenings, weekends, and holidays as required.

LOCATION: FORGE Shopping Centre SHIFT PATTERN:3 days over 7, 24 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Job Overview We areseekinga reliable and hardworking Shopping Centre Cleaner to join our housekeeping team. The successful candidate willbe responsible formaintaininghigh standardsof cleanliness, hygiene, and presentation throughout a busy shopping centre environment, ensuring a safe and welcoming experience for customers, tenants, and visitors. Key Responsibilities Carry out general cleaning and housekeeping duties throughout the shopping centre. Maintain cleanliness of public areas including malls,corridors,entrances, toilets, lifts, escalators, stairwells, and staff areas. Sweep, mop, polish, and disinfect surfaces asrequired. Empty bins and dispose of waste safely and efficiently. Respond promptly to spillages and cleaning emergencies tomaintainsafety standards. Replenish consumables such as soap, toilet paper, and hand towels in washroom facilities. Use cleaning equipment and machinery safely and correctly. Always follow health and safety procedures, including COSHH regulations. Report maintenance issues, hazards, or damages to supervisors. Work as part of a team to ensure the shopping centreremainsclean, presentable, and operational during busy trading periods. Provide excellent customer service when interacting with members of the public. Previouscleaning or housekeeping experience preferred but not essential. Ability to work in a fast-paced, busy public environment. Good attention to detail andhigh standardsof cleanliness. Reliable, punctual, and able to work independently or as part of a team. Flexible approach to working hours, including evenings, weekends, and holidays ifrequired. Good communicationskills. Knowledge of health and safety procedures is desirable. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit .