La-Fosse-1 is seeking a Senior ServiceNow CMDB / CSDM Architect to act as the technical design authority for a CMDB uplift programme. This is a 6-month contract with a hybrid work model based in Cambridge. The ideal candidate will have strong CMDB architecture experience and hands-on CSDM implementation. Key responsibilities include improving CMDB structure, defining source rules, and mentoring internal specialists.
Jul 09, 2026
Full time
La-Fosse-1 is seeking a Senior ServiceNow CMDB / CSDM Architect to act as the technical design authority for a CMDB uplift programme. This is a 6-month contract with a hybrid work model based in Cambridge. The ideal candidate will have strong CMDB architecture experience and hands-on CSDM implementation. Key responsibilities include improving CMDB structure, defining source rules, and mentoring internal specialists.
La-Fosse-1 is looking for an experienced Microsoft Dynamics 365 Customer Service Functional Consultant for a 6-12 month contract. This role involves leading the design and configuration of customer service solutions using Dynamics 365, working collaboratively with stakeholders to gather requirements, and offering best practice guidance. Key responsibilities include configuring customer service capabilities, supporting testing and training initiatives, and maintaining documentation. The role provides a hybrid work model based out of York or London.
Jul 07, 2026
Full time
La-Fosse-1 is looking for an experienced Microsoft Dynamics 365 Customer Service Functional Consultant for a 6-12 month contract. This role involves leading the design and configuration of customer service solutions using Dynamics 365, working collaboratively with stakeholders to gather requirements, and offering best practice guidance. Key responsibilities include configuring customer service capabilities, supporting testing and training initiatives, and maintaining documentation. The role provides a hybrid work model based out of York or London.
GRC Consultant Seeking an experienced GRC Consultant to join a critical certification programme midway through delivery and take ownership of driving successful outcomes across SOC 2 and ISO 27001 initiatives. Day Rate: £650-£700pd IR35 Status: Inside Location: 2 days a month in London Office Duration: 6 months initially Responsibilities Take ownership of existing SOC 2 and ISO 27001 certification programmes, rapidly assessing current status, identifying gaps, and driving remediation activities through to successful audit and certification outcomes. Recover and stabilise compliance programmes that have fallen behind schedule, establishing clear accountability, coordinating stakeholders, and ensuring delivery against challenging timelines. Lead engagement with external auditors, certification bodies, and internal teams, managing audit readiness activities, evidence collection, and certification submissions. Assess certification scope and applicability across acquired businesses, identifying compliance risks, validating certification coverage, and implementing appropriate remediation plans where gaps exist. Operate as a hands on delivery lead, making decisions, resolving blockers, and strengthening ISMS and compliance controls to achieve and maintain certification objectives.
Jul 06, 2026
Full time
GRC Consultant Seeking an experienced GRC Consultant to join a critical certification programme midway through delivery and take ownership of driving successful outcomes across SOC 2 and ISO 27001 initiatives. Day Rate: £650-£700pd IR35 Status: Inside Location: 2 days a month in London Office Duration: 6 months initially Responsibilities Take ownership of existing SOC 2 and ISO 27001 certification programmes, rapidly assessing current status, identifying gaps, and driving remediation activities through to successful audit and certification outcomes. Recover and stabilise compliance programmes that have fallen behind schedule, establishing clear accountability, coordinating stakeholders, and ensuring delivery against challenging timelines. Lead engagement with external auditors, certification bodies, and internal teams, managing audit readiness activities, evidence collection, and certification submissions. Assess certification scope and applicability across acquired businesses, identifying compliance risks, validating certification coverage, and implementing appropriate remediation plans where gaps exist. Operate as a hands on delivery lead, making decisions, resolving blockers, and strengthening ISMS and compliance controls to achieve and maintain certification objectives.
La-Fosse-1 is seeking an experienced GRC Consultant to lead a critical certification programme focusing on SOC 2 and ISO 27001. You will take ownership of driving successful outcomes, while ensuring compliance with standards. Your role will involve recovering compliance programmes, leading engagements with auditors, and strengthening ISMS and compliance controls. This is a contract position lasting initially for 6 months, with an inside IR35 status and a competitive day rate of £650-£700.
Jul 06, 2026
Full time
La-Fosse-1 is seeking an experienced GRC Consultant to lead a critical certification programme focusing on SOC 2 and ISO 27001. You will take ownership of driving successful outcomes, while ensuring compliance with standards. Your role will involve recovering compliance programmes, leading engagements with auditors, and strengthening ISMS and compliance controls. This is a contract position lasting initially for 6 months, with an inside IR35 status and a competitive day rate of £650-£700.
Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operational, security, policy and technology considerations within a highly regulated environment. The successful candidate will bring strong service design leadership experience, ideally gained within Government, Law Enforcement, Policing, Justice, Defence or other complex public sector environments. The Role As Service Design Lead, you will be responsible for leading service design activity across multiple programmes and products, ensuring services are user centred, accessible, efficient and aligned to organisational objectives. You will work closely with senior stakeholders, operational users, delivery teams, product managers, business analysts, researchers, architects and technology teams to understand current services, identify pain points and design future state service experiences. The role requires someone who can operate strategically whilst remaining hands on when required, facilitating workshops, mapping journeys and translating complex requirements into practical service improvements. Key Responsibilities Service Design Leadership Lead service design activities across complex transformation programmes. Define and drive service design approaches, methodologies and standards. Ensure services are designed around user needs and operational outcomes. Develop service visions, service blueprints and target operating models. Champion user centred design principles across delivery teams. User and Operational Understanding Work closely with user researchers to understand user needs, behaviours and challenges. Engage with frontline operational teams and stakeholders to gather insights. Translate research findings into actionable service improvements. Identify opportunities to improve efficiency, effectiveness and user experience. Service Mapping and Design Create and maintain: Service blueprints Customer journey maps Ecosystem maps Process maps Future state service models Analyse end to end services across people, process, technology and policy. Identify service failures, risks, bottlenecks and opportunities for optimisation. Stakeholder Engagement Facilitate workshops with senior stakeholders and operational teams. Build strong relationships across business, digital and operational functions. Present findings, recommendations and design artefacts to senior leadership. Support decision making through evidence based design approaches. Transformation and Change Support large scale transformation programmes and digital initiatives. Help define future operating models and service strategies. Ensure service design outputs align with organisational objectives and delivery plans. Contribute to continuous improvement and service optimisation initiatives. Essential Experience Significant experience leading service design activities within complex organisations. Proven experience working within Government, Law Enforcement, Policing, Criminal Justice, Defence or wider Public Sector environments. Strong understanding of service design methodologies and best practice. Experience developing service blueprints, journey maps and operating models. Experience facilitating workshops and engaging senior stakeholders. Demonstrable experience working within multidisciplinary agile delivery teams. Strong understanding of user centred design principles. Experience balancing user needs with operational, policy, security and technical requirements. Excellent communication, facilitation and stakeholder management skills. Ability to work effectively in complex and highly regulated environments. Essential Security Requirements Applicants must hold one of the following active clearances: NPPV Level 2 (Non-Police Personnel Vetting) NPPV Level 3 (Non-Police Personnel Vetting) AND CTC (Counter Terrorist Check) Clearance Unfortunately, candidates who do not currently hold the required clearances cannot be considered for this opportunity. Desirable Experience Experience working within UK Policing or Law Enforcement organisations. Experience working with secure or classified systems and environments. Knowledge of Government Digital Service (GDS) Service Standard. Experience delivering services through Agile and Lean methodologies. Understanding of accessibility standards and inclusive design. Experience supporting digital transformation and organisational change programmes. Familiarity with service performance measurement and service improvement frameworks. Personal Attributes We are looking for someone who can: Build credibility quickly with senior stakeholders. Navigate complex organisational environments. Influence and challenge constructively. Bring structure to ambiguity. Balance strategic thinking with practical delivery. Work collaboratively across multidisciplinary teams. Communicate complex concepts clearly and effectively. Why Apply? This role offers the opportunity to work on nationally significant programmes within a highly respected Law Enforcement organisation, helping to shape services that directly support operational outcomes and public safety. You will join a collaborative environment where service design plays a critical role in driving transformation and improving how services are delivered across the organisation.
Jul 05, 2026
Full time
Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operational, security, policy and technology considerations within a highly regulated environment. The successful candidate will bring strong service design leadership experience, ideally gained within Government, Law Enforcement, Policing, Justice, Defence or other complex public sector environments. The Role As Service Design Lead, you will be responsible for leading service design activity across multiple programmes and products, ensuring services are user centred, accessible, efficient and aligned to organisational objectives. You will work closely with senior stakeholders, operational users, delivery teams, product managers, business analysts, researchers, architects and technology teams to understand current services, identify pain points and design future state service experiences. The role requires someone who can operate strategically whilst remaining hands on when required, facilitating workshops, mapping journeys and translating complex requirements into practical service improvements. Key Responsibilities Service Design Leadership Lead service design activities across complex transformation programmes. Define and drive service design approaches, methodologies and standards. Ensure services are designed around user needs and operational outcomes. Develop service visions, service blueprints and target operating models. Champion user centred design principles across delivery teams. User and Operational Understanding Work closely with user researchers to understand user needs, behaviours and challenges. Engage with frontline operational teams and stakeholders to gather insights. Translate research findings into actionable service improvements. Identify opportunities to improve efficiency, effectiveness and user experience. Service Mapping and Design Create and maintain: Service blueprints Customer journey maps Ecosystem maps Process maps Future state service models Analyse end to end services across people, process, technology and policy. Identify service failures, risks, bottlenecks and opportunities for optimisation. Stakeholder Engagement Facilitate workshops with senior stakeholders and operational teams. Build strong relationships across business, digital and operational functions. Present findings, recommendations and design artefacts to senior leadership. Support decision making through evidence based design approaches. Transformation and Change Support large scale transformation programmes and digital initiatives. Help define future operating models and service strategies. Ensure service design outputs align with organisational objectives and delivery plans. Contribute to continuous improvement and service optimisation initiatives. Essential Experience Significant experience leading service design activities within complex organisations. Proven experience working within Government, Law Enforcement, Policing, Criminal Justice, Defence or wider Public Sector environments. Strong understanding of service design methodologies and best practice. Experience developing service blueprints, journey maps and operating models. Experience facilitating workshops and engaging senior stakeholders. Demonstrable experience working within multidisciplinary agile delivery teams. Strong understanding of user centred design principles. Experience balancing user needs with operational, policy, security and technical requirements. Excellent communication, facilitation and stakeholder management skills. Ability to work effectively in complex and highly regulated environments. Essential Security Requirements Applicants must hold one of the following active clearances: NPPV Level 2 (Non-Police Personnel Vetting) NPPV Level 3 (Non-Police Personnel Vetting) AND CTC (Counter Terrorist Check) Clearance Unfortunately, candidates who do not currently hold the required clearances cannot be considered for this opportunity. Desirable Experience Experience working within UK Policing or Law Enforcement organisations. Experience working with secure or classified systems and environments. Knowledge of Government Digital Service (GDS) Service Standard. Experience delivering services through Agile and Lean methodologies. Understanding of accessibility standards and inclusive design. Experience supporting digital transformation and organisational change programmes. Familiarity with service performance measurement and service improvement frameworks. Personal Attributes We are looking for someone who can: Build credibility quickly with senior stakeholders. Navigate complex organisational environments. Influence and challenge constructively. Bring structure to ambiguity. Balance strategic thinking with practical delivery. Work collaboratively across multidisciplinary teams. Communicate complex concepts clearly and effectively. Why Apply? This role offers the opportunity to work on nationally significant programmes within a highly respected Law Enforcement organisation, helping to shape services that directly support operational outcomes and public safety. You will join a collaborative environment where service design plays a critical role in driving transformation and improving how services are delivered across the organisation.
La-Fosse-1 is looking for an experienced Commercial Manager / Commercial Lead to support cutting-edge innovation and R&D programmes in a secure Defence environment. This role involves collaborating with senior Defence stakeholders to provide commercial leadership across complex programmes. The ideal candidate must hold active DV clearance and have significant experience in commercial management within Defence or Government sectors, with a record of achieving strong commercial outcomes.
Jul 05, 2026
Full time
La-Fosse-1 is looking for an experienced Commercial Manager / Commercial Lead to support cutting-edge innovation and R&D programmes in a secure Defence environment. This role involves collaborating with senior Defence stakeholders to provide commercial leadership across complex programmes. The ideal candidate must hold active DV clearance and have significant experience in commercial management within Defence or Government sectors, with a record of achieving strong commercial outcomes.
DV Cleared Commercial Manager / Commercial Lead Location: Hybrid (UK) Clearance: Active DV Clearance Required Contract: Interim / Contract Overview An exciting opportunity for an experienced Commercial Manager / Commercial Lead to support the delivery of innovation, technology and R&D programmes within a highly secure Defence environment. Working with senior Defence stakeholders, you will provide commercial leadership across complex programmes, helping to deliver capability at pace while maintaining strong governance, value for money and commercial outcomes. This role requires an individual who can demonstrate experience of operating in fast-moving environments, balancing commercial rigour with the need to accelerate delivery. Key Responsibilities Lead commercial activity across innovation, technology and R&D programmes. Develop and implement commercial and procurement strategies. Manage procurement activities from market engagement through to contract award. Lead supplier negotiations and contract management activities. Provide commercial advice on risk, governance and delivery approaches. Build relationships with senior stakeholders across programme, technical, finance and operational teams. Support rapid acquisition and delivery models while maintaining compliance and value for money. Manage commercial risks and supplier performance. Essential Experience Significant experience in a Commercial Manager, Commercial Lead or equivalent role. Strong background within Defence, National Security or Central Government environments. Experience delivering commercial outcomes across innovation, technology, digital or R&D programmes. Demonstrable examples of delivering at pace within complex stakeholder environments. Experience leading procurements, negotiations and contract management activities. Strong understanding of public sector procurement and commercial governance. Desirable Experience Defence acquisition or capability delivery programmes. Emerging technology, digital transformation or innovation projects. Agile procurement and rapid acquisition approaches. Supplier relationship and performance management. Qualifications Ideally candidates will hold one or more of the following: MCIPS / CIPS Level 5 or 6 Government Commercial Function accreditation World Commerce & Contracting (formerly IACCM) PRINCE2 Practitioner MSP Practitioner APM PMQ Key Skills Commercial Leadership Procurement & Contract Management Supplier Negotiation Stakeholder Engagement Commercial Risk Management Strategic Thinking Problem Solving Delivery Focus Security Requirements Active DV Clearance is essential. Candidates must currently hold valid UK Developed Vetting (DV) clearance and be comfortable operating within highly secure environments. Ideal Candidate We are seeking a commercially focused professional with a proven track record of delivering innovation and R&D programmes at pace, influencing senior stakeholders, and achieving strong commercial outcomes within complex Defence or Government environments.
Jul 05, 2026
Full time
DV Cleared Commercial Manager / Commercial Lead Location: Hybrid (UK) Clearance: Active DV Clearance Required Contract: Interim / Contract Overview An exciting opportunity for an experienced Commercial Manager / Commercial Lead to support the delivery of innovation, technology and R&D programmes within a highly secure Defence environment. Working with senior Defence stakeholders, you will provide commercial leadership across complex programmes, helping to deliver capability at pace while maintaining strong governance, value for money and commercial outcomes. This role requires an individual who can demonstrate experience of operating in fast-moving environments, balancing commercial rigour with the need to accelerate delivery. Key Responsibilities Lead commercial activity across innovation, technology and R&D programmes. Develop and implement commercial and procurement strategies. Manage procurement activities from market engagement through to contract award. Lead supplier negotiations and contract management activities. Provide commercial advice on risk, governance and delivery approaches. Build relationships with senior stakeholders across programme, technical, finance and operational teams. Support rapid acquisition and delivery models while maintaining compliance and value for money. Manage commercial risks and supplier performance. Essential Experience Significant experience in a Commercial Manager, Commercial Lead or equivalent role. Strong background within Defence, National Security or Central Government environments. Experience delivering commercial outcomes across innovation, technology, digital or R&D programmes. Demonstrable examples of delivering at pace within complex stakeholder environments. Experience leading procurements, negotiations and contract management activities. Strong understanding of public sector procurement and commercial governance. Desirable Experience Defence acquisition or capability delivery programmes. Emerging technology, digital transformation or innovation projects. Agile procurement and rapid acquisition approaches. Supplier relationship and performance management. Qualifications Ideally candidates will hold one or more of the following: MCIPS / CIPS Level 5 or 6 Government Commercial Function accreditation World Commerce & Contracting (formerly IACCM) PRINCE2 Practitioner MSP Practitioner APM PMQ Key Skills Commercial Leadership Procurement & Contract Management Supplier Negotiation Stakeholder Engagement Commercial Risk Management Strategic Thinking Problem Solving Delivery Focus Security Requirements Active DV Clearance is essential. Candidates must currently hold valid UK Developed Vetting (DV) clearance and be comfortable operating within highly secure environments. Ideal Candidate We are seeking a commercially focused professional with a proven track record of delivering innovation and R&D programmes at pace, influencing senior stakeholders, and achieving strong commercial outcomes within complex Defence or Government environments.