Ellis Technologies, Inc.

Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop Location: London Employment Type: Regular Job Code: A141416B Responsibilities Drive product operation work focusing on buyer and seller logistics experience. This involves enhancing consumer logistics experience and merchant logistics experience, such as optimizing delivery time, increasing estimated delivery time accuracy, improving trajectory anomaly handling, and enhancing the precision of consumer interface. By leveraging AI and innovative methods, efficiently integrate and coordinate with logistics service providers to fulfill orders with high quality. Form comprehensive and effective logistics product solutions from a product operation perspective, leveraging profound data analysis skills and logistics industry experience. Carry out market research and in-depth insight analysis. Utilize the results to contribute to product go-to-market strategies and product function enhancements. By optimizing platform logistics strategies such as order allocation and routing, improve end-to-end efficiency and reduce costs. Minimum Qualifications Bachelor degree or above, with 5+ years of experience in product operation related to logistics or a similar field. Strong knowledge and experience in logistics industry systems and a well-established knowledge framework. Excellent analytical, cross department coordination, communication and judgment capabilities. Exceptional data analysis skills, capable of making accurate judgments about the essence of things and formulating effective product solutions through data analysis and business insights. E commerce thinking, customer oriented, with a spirit of exploration and a strong sense of responsibility. Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work. Preferred Qualifications Experience in international ecommerce logistics is a plus. Experienced in merchant fulfillment and logistics operations (e.g, address management, order tracking, etc.) is a plus. Previous work experience in logistics product management and business analysis is preferred.

About the team The Tax Team at TikTok helps ensure that our company and all our products are tax compliant throughout different regions and countries. Also, the Tax Team provides support to internal requests and works with multiple different stakeholders to support product and business launches and new features. Position Summary Reporting to the EMEA Director of Tax & Treasury, as EUI Head of Indirect Tax, you will take full ownership of the indirect tax agenda across the business, with a primary focus on VAT in the Europe and Israel region, while also supporting other international jurisdictions as required. You will partner closely with finance, legal, and cross functional business teams to ensure compliance, optimise tax structures, and mitigate risk across our EUI operations. Key Responsibilities Growing and leading the EUI VAT function, including end to end compliance, reporting and governance Designing, owning and continuously improving VAT processes and controls Act as the primary indirect tax subject matter expert, advising business units on the tax implications of new product launches, market expansions, supply chain changes, and M&A activities Managing indirect tax input into systems, process changes and transformation projects Working closely with Finance, Legal, Business, Product and other internal stakeholders Liaising with external advisers and tax authorities as required Identify, assess, and manage tax risks across the region Supporting tax audits and controversy matters, providing clear direction to team members in situations involving competing priorities Maintain a strong internal control and governance framework aligned with EMEA Tax Framework and Global Tax policy Drive process improvement, automation, and scalable tax infrastructure to support business growth Take a holistic view across systems, structures, and financial processes to identify optimisation opportunities Foster effective cross functional collaboration with Finance, Legal, Treasury, Government Relation/Public and Policy Proactively monitor changes in indirect tax legislation (e.g., EU VAT in the Digital Age, e invoicing, etc) and assess their impact on company operations Minimum Qualifications Extensive years of dedicated indirect tax experience, ideally featuring a mix of large public accounting firms and in house roles within a multinational corporate environment Solid UK and European VAT knowledge and analytical skills Effective oral and written communication skills Strong business acumen with the proven ability to translate complex tax concepts into practical, actionable business advice Demonstrated experience managing large scale tax audits and negotiating confidently with tax authorities Familiarity with tax technology systems, automation tools, and ERP environments (e.g., SAP, Oracle, Vertex, or Avalara) Good knowledge of accounting and compliance principles Preferred Qualifications Professional qualification (e.g., CTA, ACA/ACCA, CPA or equivalent experience (e.g., gained with HM Revenue and Customs TMT/technology industry experience is a preference Experience in high growth, innovation driven organisations is a strong plus Thrives in collaborative, fast paced environments with competing priorities and evolving regulatory change

Program Operations Content Programs Project Intern (TikTok Operations - Sports) - 2026 Start (BS/MS) Location: London Employment Type: Intern Responsibilities Support program managers in the planning, coordination, and execution of content partnership programs, tentpole initiatives, and global collaborations. Assist with operational workflows, including timeline tracking, meeting preparation, stakeholder follow ups, and project documentation. Conduct research on industry trends, content categories, partner activity, competitive benchmarks, and market specific opportunities. Help synthesize research findings and program updates into clear summaries, presentations, trackers, and internal communications. Support cross functional alignment by helping coordinate inputs from teams such as Product, Content Partnerships, Creator Management, Business Development, and more. Maintain program trackers, dashboards, documentation, templates, and shared resources to improve team visibility and execution. Assist in creating internal playbooks, best practice guides, process documents, and program recap materials. Support reporting on program progress, key milestones, learnings, and operational outcomes. Help identify opportunities to streamline internal processes and improve team workflows. Contribute to ad hoc operational and strategic projects that support global media business priorities. Learning Opportunities During the internship, the intern will gain exposure to: How global content and partner programs are planned and executed. Cross functional program management within a large scale technology and media organization. Operational process design, documentation, and workflow optimization. Research and insight development for media, sports, and content partnership initiatives. Stakeholder management across regional and global teams. Reporting, communication, and program recap best practices. Qualifications Minimum Qualifications Currently pursuing a Bachelor's, Master's, or equivalent degree in Business, Marketing, Communications, Data Analytics, or a related field. Deep interest or demonstrated experience in the Sports industry. Strong organizational skills with high attention to detail, and excellent written and verbal communication skills. Ability to manage multiple tasks, timelines, and stakeholders in a fast paced environment. Strong research and analytical skills, with the ability to summarize insights clearly. Comfortable working with spreadsheets, presentations, documents, and collaborative project management tools. Interest in digital media, content platforms, creator ecosystems, sports, or technology. Preferred Qualifications Prior internship, coursework, or project experience in program management, operations, media, sports, consulting, marketing, strategy, partnerships, or tech. Familiarity with TikTok, digital content trends, creator ecosystems, and/or media partnerships. Experience supporting cross functional projects, student organizations, campus initiatives, research projects, or operational workflows. Comfort working with data, including tracking metrics, organizing information, and identifying patterns or insights. Strong presentation building skills and ability to communicate findings in a clear, concise way. Proactive, collaborative, and eager to learn in a global, cross functional team environment. Creative problem solving mindset and willingness to support both strategic and executional work.

Ellis Technologies, Inc. is seeking an EUI Head of Indirect Tax in Greater London. This role requires full ownership of the indirect tax agenda across Europe and Israel, primarily focusing on VAT, compliance, and risk management. The ideal candidate will have extensive experience in indirect tax from large public accounting firms and multinational environments. Proficiency in tax technology and strong communication skills are essential, as you will be advising on product launches and managing tax audits.