OVG

Matchday Staff - Southampton Oak View Group: Oak View Group (OVG) is the world's leading development, management, and hospitality company founded in 2015 to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. About the Venue: With an expanding footprint in the United Kingdom, OVG is redefining how fans experience live events through innovative hospitality. We're fanatical about transforming food and beverage services across sports and entertainment venues by prioritising culinary innovation, local concepts, and seamless technological integration. We're proud to be the official catering partner at Southampton Football Club - St Mary's stadium, where we will elevate and transform the culinary experiences across all hospitality offerings in the stadium. Role Purpose: We're looking for Matchday hospitality staff to help us deliver an unforgettable matchday experience at St Mary's stadium. Must be over 18 to apply. We're hiring across many levels. Retail Team Members - Be the face of our food outlets Concessions Staff - Keep the energy high on busy event days Hospitality Box Attendants - Deliver premium service to VIP guests Waiting Staff - Create memorable dining experiences Why Choose Us? Warm Welcome & Inclusive Culture From day one, you'll be part of a team that celebrates diversity and makes everyone feel valued. No matter your background, experience level, or circumstances - there's a place for you here. Flexibility That Works for you Rotas that fit around your life Perfect for students, parents, or anyone seeking work-life balance Brilliant Benefits Package Competitive pay rates Holiday pay included Comprehensive training provided Genuine career progression opportunities Ongoing support from management Grow With Us Start wherever you are and build the career you want. We believe in promoting from within and supporting your professional development every step of the way. You'll be working in a fantastic atmosphere where every event brings new energy. From intimate concerts to major sporting events, you'll be part of creating unforgettable experiences for thousands of guests. No experience? No worries! We provide full training and ongoing support to help you succeed. Experienced professional? We offer the platform to showcase your skills and advance your career. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. Employee Screening and Eligibility to Work: We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club's commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment. The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation's strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.

Matchday Staff - Southampton Oak View Group: Oak View Group (OVG) is the world's leading development, management, and hospitality company founded in 2015 to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. About the Venue: With an expanding footprint in the United Kingdom, OVG is redefining how fans experience live events through innovative hospitality. We're fanatical about transforming food and beverage services across sports and entertainment venues by prioritising culinary innovation, local concepts, and seamless technological integration. We're proud to be the official catering partner at Southampton Football Club - St Mary's stadium, where we will elevate and transform the culinary experiences across all hospitality offerings in the stadium. Role Purpose: We're looking for Matchday hospitality staff to help us deliver an unforgettable matchday experience at St Mary's stadium. Must be over 18 to apply. We're hiring across many levels. Retail Team Members - Be the face of our food outlets Concessions Staff - Keep the energy high on busy event days Hospitality Box Attendants - Deliver premium service to VIP guests Waiting Staff - Create memorable dining experiences Why Choose Us? Warm Welcome & Inclusive Culture From day one, you'll be part of a team that celebrates diversity and makes everyone feel valued. No matter your background, experience level, or circumstances - there's a place for you here. Flexibility That Works for you Rotas that fit around your life Perfect for students, parents, or anyone seeking work-life balance Brilliant Benefits Package Competitive pay rates Holiday pay included Comprehensive training provided Genuine career progression opportunities Ongoing support from management Grow With Us Start wherever you are and build the career you want. We believe in promoting from within and supporting your professional development every step of the way. You'll be working in a fantastic atmosphere where every event brings new energy. From intimate concerts to major sporting events, you'll be part of creating unforgettable experiences for thousands of guests. No experience? No worries! We provide full training and ongoing support to help you succeed. Experienced professional? We offer the platform to showcase your skills and advance your career. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. Employee Screening and Eligibility to Work: We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club's commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment. The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation's strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.

Senior Hospitality Technology Technician - London Oak View Group: Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue: Role Purpose: We are looking for a Senior Hospitality Technology Technician to join the Retail and Hospitality Technology team, reporting to the Head of Retail and Hospitality Technology. This is a senior individual contributor role with scope to lead on projects, act as an escalation point for complex issues and drive continuous improvement across EPOS technology in OVG's UK and European venues. The role is field-based and London-centred, with some regional travel and occasional international travel for venue openings, major events or system launches. Day-to-day, the core hours are Monday to Friday, with planned out-of-hours and weekend availability required around event-day operations, upgrades and go-lives. You will be a subject matter expert that operational teams turn to when things get complicated, someone who understands both the technology and the environment it runs in and who can communicate clearly across technical and non-technical audiences alike. What You'll Be Doing Providing first-line and escalation support for EPOS technology systems across OVG venues in the UK and Europe - diagnosing, troubleshooting and resolving issues efficiently with full ticket tracking via the OVG IT support system.Support venue openings and own smaller-scale projects, including planning, coordination with internal teams and successful delivery.Carrying out routine preventative maintenance, including vendor-instructed software updates.Acting as subject matter expert for EPOS and hospitality technology, delivering training to operational teams and producing clear, practical documentation and SOPs.Collaborating with Enterprise Technology teams to identify and resolve site-based connectivity, infrastructure, or integration issues.Working with vendors and third-party partners to manage issue resolution and deliver system enhancements.Identifying opportunities for continuous improvement across system performance and usability.Providing on-site technical support at venues where remote resolution is not sufficient, including during major events or go-live. Primary Systems Environment Oracle Micros SimphonyGlobal PaymentsNCR AlohaMyVenueQuadranet Venue environments covered Stadia & ArenasQuick Service RestaurantsFull Service & Fine DiningHigh-volume F&B What We're Looking For An experienced hospitality technology professional with a solid track record supporting EPOS systems in live, operational environments.You will be equally comfortable working a support ticket queue, managing a project and standing in front of an operational team to deliver training.3+ years supporting EPOS systems in a live hospitality or venue environment.Hands-on experience with Oracle Micros Simphony in an operational setting.Experience with payment device integrations and PCI-DSS awareness.Multi-site or multi-venue support experience. Good to know This is a London-based role with occasional travel to support venue openings, major events and system deployments. Salary is 40,000 to 45,000 depending on experience. Core hours are Monday to Friday, with planned out-of-hours and weekend availability expected around major operational moments - these are scheduled in advance, not ad hoc. Oak View Group is a genuinely exciting business to be part of right now - expanding quickly, investing in its technology infrastructure and operating at some of the most high-profile live events and venues in the world. The Retail and Hospitality Technology team has real influence across the group and this role sits at the centre of it. Full benefits details will be shared at interview. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Senior Hospitality Technology Technician - London Oak View Group: Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue: Role Purpose: We are looking for a Senior Hospitality Technology Technician to join the Retail and Hospitality Technology team, reporting to the Head of Retail and Hospitality Technology. This is a senior individual contributor role with scope to lead on projects, act as an escalation point for complex issues and drive continuous improvement across EPOS technology in OVG's UK and European venues. The role is field-based and London-centred, with some regional travel and occasional international travel for venue openings, major events or system launches. Day-to-day, the core hours are Monday to Friday, with planned out-of-hours and weekend availability required around event-day operations, upgrades and go-lives. You will be a subject matter expert that operational teams turn to when things get complicated, someone who understands both the technology and the environment it runs in and who can communicate clearly across technical and non-technical audiences alike. What You'll Be Doing Providing first-line and escalation support for EPOS technology systems across OVG venues in the UK and Europe - diagnosing, troubleshooting and resolving issues efficiently with full ticket tracking via the OVG IT support system.Support venue openings and own smaller-scale projects, including planning, coordination with internal teams and successful delivery.Carrying out routine preventative maintenance, including vendor-instructed software updates.Acting as subject matter expert for EPOS and hospitality technology, delivering training to operational teams and producing clear, practical documentation and SOPs.Collaborating with Enterprise Technology teams to identify and resolve site-based connectivity, infrastructure, or integration issues.Working with vendors and third-party partners to manage issue resolution and deliver system enhancements.Identifying opportunities for continuous improvement across system performance and usability.Providing on-site technical support at venues where remote resolution is not sufficient, including during major events or go-live. Primary Systems Environment Oracle Micros SimphonyGlobal PaymentsNCR AlohaMyVenueQuadranet Venue environments covered Stadia & ArenasQuick Service RestaurantsFull Service & Fine DiningHigh-volume F&B What We're Looking For An experienced hospitality technology professional with a solid track record supporting EPOS systems in live, operational environments.You will be equally comfortable working a support ticket queue, managing a project and standing in front of an operational team to deliver training.3+ years supporting EPOS systems in a live hospitality or venue environment.Hands-on experience with Oracle Micros Simphony in an operational setting.Experience with payment device integrations and PCI-DSS awareness.Multi-site or multi-venue support experience. Good to know This is a London-based role with occasional travel to support venue openings, major events and system deployments. Salary is 40,000 to 45,000 depending on experience. Core hours are Monday to Friday, with planned out-of-hours and weekend availability expected around major operational moments - these are scheduled in advance, not ad hoc. Oak View Group is a genuinely exciting business to be part of right now - expanding quickly, investing in its technology infrastructure and operating at some of the most high-profile live events and venues in the world. The Retail and Hospitality Technology team has real influence across the group and this role sits at the centre of it. Full benefits details will be shared at interview. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Head of Credit Control - London Oak View Group: Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue: Role Purpose: We're looking for a Head of Credit Control to lead and evolve the credit control function across OVG's UK and European division. Reporting to the Financial Controller, you'll take ownership of the full Accounts Receivable lifecycle - from billing through to cash collection - ensuring strong financial control, accurate processing, and optimal cash performance across a complex, multi-entity business. While the title sits within Credit Control, the scope of the role extends across the wider Order-to-Cash (OTC) cycle. You'll bring a strong understanding of transactional finance and AR accounting, enabling you to drive improvements across billing accuracy, cash application, collections, and dispute management - ultimately strengthening cash flow and working capital performance. You'll lead a team of three direct reports and a wider junior function, setting clear standards, developing capability, and building a high-performing team that operates with both control and commercial awareness. This is a leadership role that blends operational ownership, process optimisation, and people management. The business operates across multiple entities, revenue streams, and jurisdictions, meaning the AR landscape is varied and often complex. You'll need to be adaptable, detail-oriented, and comfortable driving structure and consistency in a fast-moving environment. What You'll Be Doing Owning the end-to-end Accounts Receivable and credit control function across the UK and European division - including billing oversight, collections, cash allocation, and dispute resolution Driving cash collection performance while improving billing accuracy and reducing downstream disputes and delays Taking accountability for DSO, aged debt, and overall AR performance across multiple entities and revenue streams Ensuring strong transactional finance controls across AR processes, including reconciliations, cash application, and ledger integrity Leading, developing, and managing a team of three direct reports and junior team members - building a structured, accountable, and high-performing function Working closely with the Financial Controller on cash flow forecasting, reporting, and working capital optimisation Partnering with sales, operations, and commercial teams to ensure contracts, billing structures, and payment terms support effective cash collection Managing complex client relationships and overseeing resolution of escalated billing queries and disputes Driving process improvement across the full OTC cycle - identifying inefficiencies and implementing scalable, best-practice solutions Producing detailed reporting and insight on AR performance, including collections, billing accuracy, aged debt, and cash flow trends Overseeing credit risk management, including credit assessments, limits, and ongoing exposure monitoring Leveraging NetSuite to improve process efficiency, reporting, and control Key System in Use NetSuite What We're Looking For Significant experience across Accounts Receivable and credit control, including leadership of teams in a complex, multi-entity or high-volume environment Strong understanding of end-to-end Order-to-Cash processes and transactional finance accounting Proven track record of improving cash collection, billing accuracy, and overall AR performance Strong people leadership skills - able to build structure, accountability, and capability within a team Commercially astute - understands the link between AR, revenue, and cash flow, and can partner effectively with the wider business Highly organised, detail-oriented, and proactive in driving performance and process improvement Excellent communication and stakeholder management skills, with the ability to influence at all levels Experience operating across multiple entities, currencies, or jurisdictions - UK and European exposure advantageous Familiarity with NetSuite is a strong advantage; experience with Concur and/or Coupa also beneficial Resilient and adaptable - comfortable in a growing, fast-moving business where building and improving processes is part of the role Good to know This role is based in London on a hybrid basis - three days per week in the office, two days remote. You'll need to be London-based or able to commute comfortably to the office three days a week. OVG is not a steady-state business - it's growing, it moves quickly, and the finance function is expected to keep pace with that. The multi-entity, multi-discipline nature of the operation means there's genuine breadth here, and for the right person that's a real advantage: you'll develop a range of experience across a business that spans some of the most interesting sectors in live entertainment and hospitality. This is also a role with a clear development trajectory. We're looking for a leader of tomorrow as much as we are a strong operator today - someone who has ambitions beyond this role and the drive to earn them. The right candidate will find genuine career progression within a growing global business. Salary: 58,000 - 63,000 depending on experience, plus performance-related bonus, private healthcare, corporate gym discount, and a broader benefits package to be discussed at interview. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Head of Credit Control - London Oak View Group: Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue: Role Purpose: We're looking for a Head of Credit Control to lead and evolve the credit control function across OVG's UK and European division. Reporting to the Financial Controller, you'll take ownership of the full Accounts Receivable lifecycle - from billing through to cash collection - ensuring strong financial control, accurate processing, and optimal cash performance across a complex, multi-entity business. While the title sits within Credit Control, the scope of the role extends across the wider Order-to-Cash (OTC) cycle. You'll bring a strong understanding of transactional finance and AR accounting, enabling you to drive improvements across billing accuracy, cash application, collections, and dispute management - ultimately strengthening cash flow and working capital performance. You'll lead a team of three direct reports and a wider junior function, setting clear standards, developing capability, and building a high-performing team that operates with both control and commercial awareness. This is a leadership role that blends operational ownership, process optimisation, and people management. The business operates across multiple entities, revenue streams, and jurisdictions, meaning the AR landscape is varied and often complex. You'll need to be adaptable, detail-oriented, and comfortable driving structure and consistency in a fast-moving environment. What You'll Be Doing Owning the end-to-end Accounts Receivable and credit control function across the UK and European division - including billing oversight, collections, cash allocation, and dispute resolution Driving cash collection performance while improving billing accuracy and reducing downstream disputes and delays Taking accountability for DSO, aged debt, and overall AR performance across multiple entities and revenue streams Ensuring strong transactional finance controls across AR processes, including reconciliations, cash application, and ledger integrity Leading, developing, and managing a team of three direct reports and junior team members - building a structured, accountable, and high-performing function Working closely with the Financial Controller on cash flow forecasting, reporting, and working capital optimisation Partnering with sales, operations, and commercial teams to ensure contracts, billing structures, and payment terms support effective cash collection Managing complex client relationships and overseeing resolution of escalated billing queries and disputes Driving process improvement across the full OTC cycle - identifying inefficiencies and implementing scalable, best-practice solutions Producing detailed reporting and insight on AR performance, including collections, billing accuracy, aged debt, and cash flow trends Overseeing credit risk management, including credit assessments, limits, and ongoing exposure monitoring Leveraging NetSuite to improve process efficiency, reporting, and control Key System in Use NetSuite What We're Looking For Significant experience across Accounts Receivable and credit control, including leadership of teams in a complex, multi-entity or high-volume environment Strong understanding of end-to-end Order-to-Cash processes and transactional finance accounting Proven track record of improving cash collection, billing accuracy, and overall AR performance Strong people leadership skills - able to build structure, accountability, and capability within a team Commercially astute - understands the link between AR, revenue, and cash flow, and can partner effectively with the wider business Highly organised, detail-oriented, and proactive in driving performance and process improvement Excellent communication and stakeholder management skills, with the ability to influence at all levels Experience operating across multiple entities, currencies, or jurisdictions - UK and European exposure advantageous Familiarity with NetSuite is a strong advantage; experience with Concur and/or Coupa also beneficial Resilient and adaptable - comfortable in a growing, fast-moving business where building and improving processes is part of the role Good to know This role is based in London on a hybrid basis - three days per week in the office, two days remote. You'll need to be London-based or able to commute comfortably to the office three days a week. OVG is not a steady-state business - it's growing, it moves quickly, and the finance function is expected to keep pace with that. The multi-entity, multi-discipline nature of the operation means there's genuine breadth here, and for the right person that's a real advantage: you'll develop a range of experience across a business that spans some of the most interesting sectors in live entertainment and hospitality. This is also a role with a clear development trajectory. We're looking for a leader of tomorrow as much as we are a strong operator today - someone who has ambitions beyond this role and the drive to earn them. The right candidate will find genuine career progression within a growing global business. Salary: 58,000 - 63,000 depending on experience, plus performance-related bonus, private healthcare, corporate gym discount, and a broader benefits package to be discussed at interview. Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.