i2i Recruitment Consultancy

Account Manager Full-time, permanent opportunity Monday to Friday working pattern Fully on-site role Salary: £28,000 per year What You'll Be Doing Managing a portfolio of client accounts and maintaining strong working relationships Acting as a primary point of contact for client queries and support Delivering regular account updates, reports, and performance insights Collaborating with internal teams to ensure client expectations and service standards are consistently achieved Resolving issues and queries efficiently and professionally Reviewing account performance and identifying areas for improvement Supporting client retention and contributing to wider business growth initiatives Keeping CRM systems and internal records accurate and up to date Candidate Must-Haves Previous experience in account management, customer service, or client relationship roles Excellent communication and interpersonal skills Strong organisational abilities with a high level of attention to detail Comfortable analysing reports and working with performance data Good working knowledge of Microsoft Office and CRM platforms A professional, proactive, and customer-focused approach Ability to manage workload effectively within a fast-paced environment Nice to Haves Experience within debt collection, credit control, or financial services environments Understanding of collections processes and client reporting A-Level qualification or equivalent What You'll Get 22 days annual leave, increasing to 25 days with service, plus bank holidays Company pension scheme Life insurance cover Access to wellbeing support and counselling services Smart-casual working environment Regular company social events Interested? Send your most up-to-date CV to Olivia at i2i recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.

What's in it for you? £28,000 salary plus benefits 25 days holiday plus bank holidays, with the option to buy or sell additional leave Flexible working options & overtime available Competitive pension scheme with enhanced employer contributions Life assurance scheme Flexible benefits package Career development and training opportunities Supportive team environment with regular social events Free parking Must have's Experience within a manufacturing or assembly environment Ability to read engineering drawings and follow technical instructions Strong attention to detail and commitment to quality standards Confident using hand tools and specialist equipment Able to complete manufacturing and traceability documentation accurately Soldering experience Nice to have's Wiring or crimping experience Aerospace, defence or electronics industry experience Knowledge of IPC620 standards So, what will you be doing? Assembling high-precision electronic and mechanical components Wiring, crimping and soldering products using engineering drawings Building assemblies using hand tools and specialist equipment Carrying out inspections and testing to ensure quality standards are met Completing manufacturing and traceability documentation accurately Working on highly sensitive components used within aerospace and defence applications Helpful extras You'll be joining a well-established engineering and manufacturing business The role involves working with high-precision, mission-critical systems The environment is quality-focused, technical and detail-driven Interested? Send your CV to Liv at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive starting salary with a guaranteed increase upon successful completion of probation Uncapped commission structure with genuine six-figure earning potential for high performers Full academy-style training programme designed to set you up for long-term success Clear career progression opportunities within a growing and ambitious business Ongoing coaching, mentorship and support from experienced sales professionals Fun, energetic and high-performing team environment Regular incentives, competitions and performance bonuses Modern office environment with a strong team culture Opportunity to build a highly rewarding long-term career within sales Must have's A confident and motivated personality with a strong desire to succeed Excellent communication and interpersonal skills A positive attitude and willingness to learn Resilience and determination in a target-driven environment Strong work ethic and ambition to maximise earnings Ability to work well independently and as part of a team Nice to have's Previous experience in customer service, hospitality, retail or telesales Experience working towards targets or KPIs Commercial awareness or an interest in sales and business development So, what will you be doing? Completing a structured training academy to develop your sales and product knowledge Speaking with customers to understand their needs and provide suitable solutions Building strong relationships and delivering an excellent customer experience Learning how to confidently manage objections and close sales opportunities Working towards individual and team targets within a supportive environment Developing the skills needed to progress into a high-performing sales professional Managing a high volume of customer interactions in a fast-paced office environment Interested? Send your CV to Liv at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? £28,000 salary plus benefits 25 days holiday plus bank holidays, with the option to buy or sell additional leave Flexible working options & overtime available Competitive pension scheme with enhanced employer contributions Life assurance scheme Flexible benefits package Career development and training opportunities Supportive team environment with regular social events Must have's Experience within a manufacturing or assembly environment Ability to read engineering drawings and follow technical instructions Strong attention to detail and commitment to quality standards Confident using hand tools and specialist equipment Able to complete manufacturing and traceability documentation accurately Soldering experience Nice to have's Wiring or crimping experience Aerospace, defence or electronics industry experience Knowledge of IPC620 standards So, what will you be doing? Assembling high-precision electronic and mechanical components Wiring, crimping and soldering products using engineering drawings Building assemblies using hand tools and specialist equipment Carrying out inspections and testing to ensure quality standards are met Completing manufacturing and traceability documentation accurately Working on highly sensitive components used within aerospace and defence applications Helpful extras You'll be joining a well-established engineering and manufacturing business The role involves working with high-precision, mission-critical systems The environment is quality-focused, technical and detail-driven Interested? Send your CV to Liv at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Join one of the UK's fastest-growing insurance brokers Hybrid working environment Work directly with senior leadership and key decision-makers Opportunity to build and shape the compliance function from the ground up Exposure to major regulatory projects and FCA authorisation activity Collaborative, ambitious and supportive company culture Be part of a certified B Corp organisation Genuine opportunities for career progression as the business continues to grow Must have's Previous compliance experience within an insurance broker or regulated insurance environment Strong understanding of FCA regulations, including ICOBS, Consumer Duty and SM&CR Experience developing and maintaining compliance policies, procedures and registers Experience conducting compliance monitoring and reporting findings Ability to interpret regulatory requirements and communicate them clearly across the business Excellent organisational skills and attention to detail Strong stakeholder management and communication skills Ability to work independently and take ownership of compliance responsibilities Nice to have's Experience supporting FCA Direct Authorisation projects Experience producing Consumer Duty Board reports Exposure to working alongside external compliance consultants Experience within a high-growth or scaling business So, what will you be doing? Owning and developing the company's compliance framework Maintaining policies, procedures, registers and governance documentation Acting as the first point of contact for compliance-related queries across the business Monitoring compliance activity and reporting findings to senior stakeholders Ensuring the business remains aligned with FCA requirements and industry regulations Supporting the company's transition towards FCA Direct Authorisation Assisting with Consumer Duty implementation and ongoing compliance obligations Working closely with external compliance consultants on specialist regulatory projects Supporting regulatory reporting and governance requirements Delivering practical compliance guidance across the business Supporting compliance training initiatives Building strong relationships with internal teams and leadership Helping embed a positive compliance culture that supports sustainable business growth Helpful extras Hybrid working available Work alongside an experienced leadership team Fast-paced, entrepreneurial environment Opportunity to make a significant impact from day one Join a business recognised as one of the UK's fastest-growing companies Interested? Send your CV to Ellie i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive basic salary with uncapped commission Structured onboarding and ongoing training Clear opportunities for professional development and progression Supportive, collaborative, and inclusive team environment The opportunity to play a key role in shaping and growing a developing function Must have's Previous experience in sales, business development, or a target-driven commercial role Confident and professional telephone manner Strong written and verbal communication skills Highly organised with excellent time management and attention to detail Comfortable working towards daily activity and performance targets Self-motivated, proactive, and resilient approach Team-focused mindset with a collaborative attitude So, what will you be doing? Proactively generating and qualifying new business opportunities through outbound activity and research Identifying and engaging prospective clients via telephone, LinkedIn, email, and digital channels Researching potential opportunities using sector insights, media, and market intelligence Building and nurturing professional relationships with prospective clients Accurately maintaining and updating opportunity data within CRM systems Working closely with senior leadership and the sales team to ensure smooth handover of qualified opportunities Contributing to a positive team culture by sharing insights, feedback, and best practice Working towards realistic and achievable performance targets aligned to business objectives Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive basic salary with uncapped monthly commission Clear and realistic earning potential from year one Regular performance bonuses and incentives Full training programme with ongoing coaching Supportive and social team culture Modern office with on-site amenities Pension, life assurance and income protection Generous holiday allowance plus bank holidays Recognition schemes celebrating top achievers Must have's Experience in phone-based or telesales environments Track record of achieving or exceeding targets Strong communication and persuasion skills High levels of motivation, resilience and drive Ability to work at pace without compromising service So, what will you be doing? Speaking with customers to understand needs, priorities and budgets Providing clear, consultative advice on suitable insurance solutions Using internal systems to generate and compare quotes Explaining policy benefits in a clear and engaging way Confidently handling objections and converting enquiries into sales Consistently achieving and exceeding individual and team targets Delivering high standards of customer service throughout the journey Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

Join a leading specialist commercial insurance business Hybrid working (2-3 days in Birmingham office with regional travel) Salary £50,000 plus strong benefits package 25 days holiday rising to 27 days, plus option to buy more Private medical cover (single) Life assurance and income protection Pension scheme and flexible lifestyle benefits Opportunity to lead, develop and influence a growing claims function Exposure to senior stakeholders and cross-functional teams Must have's Minimum 3+ years' experience in a claims management or team leader role within commercial insurance Strong background in insurance broking and commercial claims handling Experience leading, coaching and developing teams Strong understanding of insurance principles and regulatory/legal frameworks Confident managing performance, MI reporting and operational workflows Excellent communication and stakeholder management skills Competent in Microsoft Office (Excel, Word, PowerPoint) Nice to have's Cert CII qualification (or working towards) Experience working across multiple office locations or regional teams Exposure to complaints handling and regulatory escalation processes Experience using performance dashboards and MI tools So, what will you be doing? Leading, coaching and mentoring a commercial claims team Running regular 1-2-1s, performance reviews and development plans Driving a culture of accountability, high performance and continuous improvement Supporting recruitment, onboarding and performance management activity Claims Operations Overseeing day-to-day claims operations and workflow management Supporting resolution of complex claims and escalations Managing complaints in line with regulatory requirements Working closely with Compliance, HR, L&D and Broking teams Performance & Reporting Producing and reviewing claims MI and performance reports Identifying trends, bottlenecks and improvement opportunities Using data and dashboards to improve efficiency and service delivery Supporting audits and ensuring ongoing regulatory compliance Stakeholder & Client Focus Building strong internal and external relationships Working closely with client servicing teams to improve client outcomes Acting as an escalation point for complex issues Ensuring consistently high levels of client service across the team Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Opportunity to join a supportive and collaborative People team Exposure to a wide range of People operations and initiatives Structured professional development opportunities Generous holiday allowance Flexible working options to support work-life balance Employee perks including well being support, social events, and recognition schemes Enhanced family-friendly policies and paid leave benefits Must have's Strong communication skills with the ability to engage at all levels Highly organised with excellent attention to detail Confident handling queries and providing clear, accurate guidance Ability to work independently and manage multiple priorities Comfortable using systems and maintaining accurate data Positive, proactive, and solution-focused approach Experience supporting people, teams, or employee-related processes Nice to have's Previous experience in a People, HR, or coordination role Awareness of employment law and HR best practice Experience supporting recruitment or on boarding activity Exposure to learning and development or employee engagement initiatives So, what will you be doing? Acting as a first point of contact for People-related queries across the business Supporting day-to-day People operations to ensure efficiency and accuracy Maintaining and updating systems, ensuring data integrity and smooth processes Coordinating training and development activity across teams Supporting employee engagement initiatives and feedback programmes Assisting with recruitment coordination and on boarding processes Liaising with external providers to support People activities Identifying opportunities to improve processes and ways of working Helpful extras Playing an active role in creating a positive employee experience Supporting a collaborative and inclusive workplace culture Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Industry-leading training and development opportunities Join a supportive team with a collaborative working culture Ongoing progression and career development opportunities Healthcare cash plan Employee wellness programme Pension and life assurance Must haves Background in customer-facing or office-based roles such as administration, customer service or hospitality A proactive, can-do attitude with a willingness to learn and develop Strong communication skills, both verbal and written Excellent organisational skills with the ability to manage multiple tasks A problem-solving mindset with high attention to detail Ability to work independently and as part of a team Comfortable working in a fast-paced environment Basic IT skills, including Microsoft Office or similar systems Nice to haves Experience in service coordination, scheduling, or administration Understanding of KPIs and SLAs Experience managing customer relationships or accounts Familiarity with service-based industries So, what will you be doing? Acting as the main point of contact for selected client accounts Managing and responding to client queries, requests, and service updates Coordinating and scheduling service visits efficiently Communicating with field teams, managers, and clients to ensure smooth operations Monitoring service delivery and identifying opportunities for improvement Handling complaints and ensuring issues are resolved effectively Maintaining accurate records including job logs, invoicing, and reports Supporting customer reporting and review processes Identifying additional service opportunities to support wider business activity Working towards team targets and contributing to overall performance Ensuring compliance with company standards and procedures Helpful extras Experience using customer systems or portals Positive attitude and eagerness to build a long-term career Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Ongoing temporary opportunity Supportive and friendly office environment Immediate start available Must have's Previous administration or data entry experience Strong attention to detail and high level of accuracy Ability to work in a focused, repetitive role Confident using computer systems and databases Reliable, organised, and able to manage workload efficiently Nice to have's Experience using Sage X3 So, what will you be doing? Accurately inputting purchase order data into internal systems Processing orders received via email, telephone, and other channels Reviewing and verifying information for errors or discrepancies Maintaining a high level of accuracy and efficiency in all tasks Supporting the wider team with general administrative duties as required Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive basic salary plus uncapped commission Car allowance Unlimited holiday Full territory ownership Flexible working - hit your targets, manage your own time Ongoing training and support Genuine earning potential Must have's Based in Herefordshire and/or Worcestershire Confident in face-to-face sales and door knocking Self-motivated and target-driven Organised with the ability to manage your own pipeline Full UK driving licence Nice to have's Previous B2B or field sales experience Experience selling payments, EPOS or technology solutions So, what will you be doing? Prospecting local businesses across Worcestershire and Herefordshire Generating and converting your own leads Presenting tailored card payment and EPOS solutions Promoting value-add services and revenue-driving add-ons Preparing proposals and closing deals Managing your pipeline and keeping CRM records up to date Helpful extras 70% field-based, 30% admin and pipeline management Full ownership of your territory Autonomy to build long-term business relationships High earning potential for motivated sales professionals Interested? Send your CV to Charlie at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. We are committed to reviewing every application with diversity and inclusion in mind. While we aim to connect personally with each applicant, due to application volumes this is not always possible. We will still update you on the status of your application regardless of the outcome.

Account Manager Full-time, permanent opportunity Monday to Friday working pattern Fully on-site role Salary: £28,000 per year What You'll Be Doing Managing a portfolio of client accounts and maintaining strong working relationships Acting as a primary point of contact for client queries and support Delivering regular account updates, reports, and performance insights Collaborating with internal teams to ensure client expectations and service standards are consistently achieved Resolving issues and queries efficiently and professionally Reviewing account performance and identifying areas for improvement Supporting client retention and contributing to wider business growth initiatives Keeping CRM systems and internal records accurate and up to date Must haves Previous experience in account management, customer service, or client relationship roles Excellent communication and interpersonal skills Strong organisational abilities with a high level of attention to detail Comfortable analysing reports and working with performance data Good working knowledge of Microsoft Office and CRM platforms A professional, proactive, and customer-focused approach Ability to manage workload effectively within a fast-paced environment Nice to Haves Experience within debt collection, credit control, or financial services environments Understanding of collections processes and client reporting A-Level qualification or equivalent What's in it for you? 22 days annual leave, increasing to 25 days with service, plus bank holidays Company pension scheme Life insurance cover Access to wellbeing support and counselling services Smart-casual working environment Regular company social events Interested? Send your most up-to-date CV to Olivia at i2i recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.

What's in it for you? Competitive basic salary with uncapped commission giving you real control over your earnings Structured onboarding with ongoing training and support from experienced professionals Clear and fast paced career progression with genuine opportunities to move up A fun, energetic and collaborative team culture that celebrates success Opportunity to build a long term career in sales within a growing business Must have's Degree educated or equivalent experience Strong interest in sales, business development or a target driven environment Confident and professional communication skills, both written and verbal Positive attitude with a proactive and driven approach Strong organisation and time management skills with good attention to detail Resilient mindset with the ability to handle setbacks and stay motivated Team focused with a collaborative outlook Nice to have's Previous experience in customer service, retail or hospitality Exposure to working towards targets or goals Interest in building a long term career within sales or recruitment So, what will you be doing? Generating new business opportunities through outbound calls, email, LinkedIn and research Engaging with prospective clients and qualifying potential opportunities Building strong professional relationships and understanding client needs Keeping CRM systems accurate and up to date with all activity Working closely with senior team members to convert opportunities into business Contributing ideas and best practice to improve team performance Working towards and exceeding achievable targets Helpful extras Join during an exciting period of growth Ongoing support and mentoring from experienced leadership Clear pathway to progress your career and increase earnings Interested? Send your CV to ELLA i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive basic salary with uncapped commission where your earnings truly reflect your success Real opportunity to build a high earning career in a thriving and growing business A vibrant, energetic and fun team culture that celebrates success Ongoing training and development from experienced leaders who want to see you succeed Clear and achievable career progression with genuine opportunities to move quickly Modern office environment with a strong focus on team engagement and performance Must have's Previous experience in a sales or target driven role Confident and engaging communication style with a natural ability to build rapport Strong motivation to succeed and earn commission Ability to thrive in a fast paced, performance focused environment Excellent organisation and attention to detail Proactive mindset with resilience and drive Team player who contributes to a positive and high energy culture Nice to have's Experience in business development or outbound sales Exposure to working towards targets or KPIs Interest in developing a long term career within sales or recruitment So, what will you be doing? Driving new business activity through outbound calls, email, LinkedIn and market research Identifying and qualifying high quality opportunities with prospective clients Building strong, lasting relationships and understanding client needs Managing and updating CRM systems with accurate and timely information Working closely with senior team members to convert opportunities into revenue Contributing ideas and energy to improve team performance and results Working towards and exceeding achievable sales targets Helpful extras Join during an exciting period of growth with real momentum Strong leadership support and mentoring A clear pathway to accelerate your career and earnings Interested? Send your CV to ELLA i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Join a customer-focused business with a friendly and supportive team Part-time and full-time opportunities Full training provided with ongoing support Company benefits including pension, private medical insurance and on-site parking Long-term career development opportunities Varied role interacting with a wide range of customers Must have's Experience in a customer-facing role (e.g. retail, hospitality, sales, property) Confident communication skills both face to face and over the phone Competent IT skills and experience using systems to manage information Strong organisational skills and attention to detail A proactive, hands-on approach and ability to work independently A genuine passion for delivering excellent customer service Full UK driving licence and access to a vehicle Nice to have's Experience using HubSpot or a similar CRM system So, what will you be doing? Welcoming customers and managing enquiries in person, by phone and via email Supporting customers throughout their journey from initial enquiry to move-in Managing bookings and promoting relevant products and services Maintaining accurate records within the CRM system Supporting daily site operations to ensure a welcoming environment Conducting site checks and reporting maintenance or security issues Collaborating with a friendly and supportive team Helpful extras Weekend working is required as part of the core shift pattern Flexible working options available across part-time and full-time arrangements Interested? Send your CV to Ella at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you? Competitive basic salary with uncapped commission that rewards your performance Structured onboarding and continuous training from day one Clear opportunities for professional development and career progression Supportive, collaborative and inclusive team environment Opportunity to play a key role in shaping and growing a developing function Must have's Previous experience in sales, business development or a target driven commercial role Confident and professional telephone manner Strong written and verbal communication skills Highly organised with excellent time management and attention to detail Comfortable working towards daily activity and performance targets Self motivated, proactive and resilient approach Team focused mindset with a collaborative attitude So, what will you be doing? Proactively generating and qualifying new business opportunities through outbound activity and research Identifying and engaging prospective clients via telephone, LinkedIn, email and digital channels Researching potential opportunities using sector insights, media and market intelligence Building and nurturing professional relationships with prospective clients Accurately maintaining and updating opportunity data within CRM systems Working closely with senior leadership and the sales team to ensure smooth handover of qualified opportunities Contributing to a positive team culture by sharing insights, feedback and best practice Working towards realistic and achievable performance targets aligned to business objectives Interested? Send your CV to ELLA i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.

What's in it for you Exposure to global IT operations across multiple locations Hands-on experience with Microsoft 365, cloud tech and security initiatives Opportunity to work on projects and service improvements, not just support tickets A role with autonomy, variety and real impact Clear progression into senior support or engineering roles What you'll be doing Delivering 1st and 2nd line support to users (remote and occasional on-site) Troubleshooting hardware, software, networking and M365 issues Managing user access, onboarding/offboarding and MFA (Azure AD / Entra ID) Supporting endpoint management (Intune) Handling IT equipment lifecycle (setup, deployment, maintenance) Working with partners on incident resolution and escalations Contributing to IT projects, upgrades and improvements Maintaining documentation and identifying ways to improve services Must-haves 1-3 years in IT support / service desk / MSP Strong knowledge of Microsoft 365 Experience with Windows and Apple devices Understanding of Azure AD / Entra ID Strong problem-solving and communication skills Able to manage workload, take ownership and work independently Nice to have Experience with Intune or endpoint management tools Awareness of ITIL practices Basic cybersecurity knowledge Experience in a multi-site or global environment Involvement in IT projects or improvements

This role is for someone who enjoys opening doors, developing new relationships, and turning discussions into long-term partnerships. You'll be supported by an established, credible brand and given genuine autonomy to make a difference. The Role Full-time, permanent position Field-based with regular travel and time in our Cheltenham office (days agreed with the manager) What You'll Do Own the full sales cycle from prospecting to close Build, manage, and forecast your pipeline Report on performance and pipeline activity to your manager Win and grow relationships with senior stakeholders Generate new opportunities and referrals What We're Looking Fo r 2+ years in new business or sales Proven track record of hitting targets Confident, credible communicator Self-starter with strong organisation What You'll Get Autonomy to build your market Clear progression in a growing team Support towards Cert CII Work in a purpose-driven sector

What's in it for you? Opportunity to join a fast-growing world-leading travel brand 25 days holiday plus bank holidays Group bonus scheme Travel loans Work save pension plan Group life assurance Discounted gym membership Supportive team environment Paid overtime/additional income opportunities Must haves Experience in sales or operations within travel, or a similar fast-paced industry Strong organisational skills with the ability to manage multiple priorities Confident communication skills with excellent attention to detail Ability to liaise effectively with suppliers, clients and internal teams Proactive, can-do attitude with a commitment to excellent client service Nice to haves Experience coordinating group travel or tour logistics Good knowledge of European geography and travel planning Financial confidence including budgeting, invoicing and supplier negotiation Ability to remain calm under pressure and manage multiple stakeholders So, what will you be doing? Managing European group tour projects from start to finish Booking and coordinating hotels, transport, guides and excursions Creating detailed schedules, timelines and client itineraries Communicating with suppliers, clients and global sales teams Managing budgets, raising invoices and tracking project costs Ensuring all elements of tours are delivered smoothly and efficiently Helpful extras Modern, vibrant office environment Regular team collaboration and training Opportunities for international travel Monday to Friday working pattern Career development within a global, award-winning organisation Creative and passionate team culture If you are highly organised, have a strong attention to detail, love planning travel, and are looking for your way into a great company, this is the opportunity for you! We would love to hear from you!