i2i Recruitment Consultancy

Customer Success Manager £35,000 basic + performance bonus Cheltenham / Work from home Monday & Friday The i2i Snapshot Working with one of the most exciting Ai powered platforms who are supporting some of the biggest brands in the UK Modern office space in central Cheltenham Opportunity to earn on top of your basic salary through growth of existing accounts and referrals (50k OTE) Hybrid working (Monday and Friday from home), flexible culture, and a supportive team. Must Have's to be a Customer Success Manager 2+ years' experience in Customer Success or Account Management or SaaS onboarding, or a similar client-facing role A passion for learning technology, AI-driven tools, or workforce enablement platforms. Strong communication and relationship-building skills, with the ability to tailor conversations to different audiences. Nice to have's to be a Customer Success Manager Previous experience of working within hospitality would be hugely beneficial What You'll be doing Own and manage a portfolio of customers across multiple industries, ensuring strong engagement and platform adoption. Lead onboarding and training, helping new customers implement and integrate best practices. Build deep, long-term relationships with stakeholders from frontline managers to senior leadership. Guide customers on how to create high-impact content, from Reels to knowledge bases, using tools and AI assistant. Collaborate with Product to share customer feedback and influence the roadmap. Work with Sales to support expansions, upsells, and contract renewals. Interested? Send your most up-to-date CV to GEORGIE at i2i Recruitment today! At i2i Recruitment, our mission of "Making Recruitment Personal" also means making recruitment fair. We are committed to diversity, inclusion, and reviewing every application carefully. For immediate consideration send your CV to Georgie at i2i Recruitment today

Recruitment Consultant - Temporary Division Cheltenham i2i Recruitment is a dynamic, B Corp certified consultancy recognised for bringing strategy, innovation, and heart into the recruitment industry. Our culture is built around people, passion, and performance, and our success stems from genuine relationships and a consultative approach. Due to continued growth within our Temporary Division, we're expanding our team! Whether you're an experienced recruiter or a proven salesperson looking to make the move into recruitment, this is your chance to build a rewarding career in a fast paced, high energy environment. You'll work directly alongside our CEO and leadership team, receiving hands on training, mentorship, and all the tools you need to succeed from day one. With uncapped commission, your earning potential is completely in your hands. What you put in, you'll get out! Why join i2i Recruitment? Comprehensive training and mentorship directly from the CEO Access to the latest recruitment technology and automation tools Uncapped commission with transparent, achievable targets Dedicated admin and marketing support so you can focus on clients and candidates Dress down Fridays, weekly office treats & monthly socials Fun, energetic, and supportive team culture Excellent reputation in the marketplace and strong local brand presence What we're looking for: Proven sales or recruitment experience (360 recruitment experience a plus) Confident communicator with a passion for building relationships Motivated, ambitious, and target driven Organised and proactive in managing a busy desk A true team player who thrives in a collaborative environment For further information and to be considered for this position, please apply with your CV and a short cover letter, for the attention of Richard, CEO. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. For immediate consideration send your CV to Richard at i2i Recruitment today

HR Administrator Cheltenham Salary - £26,000 to £29,000 Monday to Friday - 9am to 5pm Our client is looking for a HR administrator to join their team! The company prides itself on putting the customer first, collaboration and providing sustainable accommodation for all. This newly created role supports the internalisation of HR operations previously outsourced. The HR Administrator will play a key role in delivering efficient and accurate support across recruitment, onboarding, offboarding, and HR systems. The role will ensure a smooth employee experience and will support compliance with internal processes and employment legislation. The role offers the opportunity to shape and streamline core HR processes in collaboration with the wider HR team. What's in it for you? This position is well-suited to individuals seeking part-time or flexible working arrangements, such as school hours, and may appeal to candidates with relevant experience looking for a balanced work schedule. Join a very supportive team, who celebrate achievements and commit to continuously improving Must Have's Minimum 2 years' experience in a similar HR support role. Strong attention to detail and accuracy in data handling. Confident using HR systems and quick to learn new platforms. Excellent communication and organisational skills. Ability to manage multiple tasks and prioritise effectively. Nice to have's CIPD Level 3 qualified or working towards. Experience supporting recruitment and onboarding processes. Familiarity with HRIS platforms and reporting tools. So what will you be doing? Recruitment Support Post job adverts and manage listings across relevant platforms. Coordinate interview scheduling and ensure timely candidate communication, including feedback. Maintain recruitment trackers and ensure candidate records are accurate and up to date. Liaise with hiring managers to ensure recruitment documentation is completed correctly and on time. Onboarding and Offboarding Conduct pre-employment checks, right to work verification and DBS checks. Draft and issue conditional offers and contracts of employment. Liaise with internal departments to ensure a smooth onboarding experience for new starters. Ensure accurate setup of new starters and leavers on the HRIS and other relevant systems. Manage offboarding processes, including exit documentation and system updates. HRIS and Data Management Accurately input and maintain employee data within the HRIS. Support data integrity and assist with generating reports from HR systems. Respond to system-related queries and support updates or improvements as needed. Inbox and Query Management Monitor the HR inbox and respond to routine employee queries in a timely and professional manner. Identify and elevate complex or sensitive matters to the HR Officer or Head of HR as appropriate. Maintain confidentiality and professionalism in all communications. Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful. Please reach out to Hannah at i2i Recruitment For immediate consideration send your CV to Hannah at i2i Recruitment today