YMCA South Midlands

Working at YMCA South Midlands is more than just a job. It's an opportunity to change lives. We're looking for a compassionate, calm and resilient individual to join our Weekend Out of Hours team. Working every Saturday and Sunday from 8.00am to 8.00pm , you'll be there when our residents need support the most. You'll provide practical and emotional support, help residents manage challenges and crises, maintain a safe and welcoming environment and respond confidently to situations as they arise. Every day is different, and no two shifts are ever the same. About You This role is ideal for someone who enjoys building positive relationships, can remain calm under pressure and genuinely wants to make a difference to the lives of young people. We're looking for someone who: Has experience working with vulnerable adults or young people, ideally within supported housing, leaving care services or a similar environment. Has a strong understanding of Safeguarding and Professional Boundaries Builds positive, trusting relationships through kindness, empathy and respect. Remains calm and confident when managing challenging situations or supporting individuals in crisis. Has excellent communication and interpersonal skills. Is well organised, able to work independently and make sound decisions. Believes every young person deserves the opportunity to succeed. Most importantly, you'll share our passion for supporting young people and helping them build brighter futures. Why Join YMCA South Midlands? As well as being part of a supportive and collaborative team, you'll benefit from: The opportunity to make a genuine difference every day. A welcoming and values-led organisation. Ongoing learning and development opportunities. A supportive leadership team that values your wellbeing. The chance to be part of an organisation that's growing and investing in its people. Everyone is Welcome Here At YMCA South Midlands, we believe everyone should feel they belong. We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness. As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit. Reasonable Adjustments We want every candidate to have the opportunity to perform at their best throughout our recruitment process. If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you. Safer Recruitment YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment. As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy. Ready to Apply? If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.

Help young people belong, contribute and thrive. At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future. We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most. This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening. About the Role As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused. You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement. Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently. You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident. Key Responsibilities Lead and manage the Out of Hours Resident Support Team. Create a safe, welcoming and supportive environment for all residents. Respond to safeguarding concerns, incidents and emergencies. Support residents experiencing mental health crises or emotional distress. Manage challenging behaviour using trauma-informed and strengths-based approaches. Ensure accurate handovers, record keeping and incident reporting. Coach, develop and support team members through regular supervision. Deliver training, guidance and continuous development for the Out of Hours Team. Work collaboratively with the daytime teams and external agencies. Promote resident wellbeing, independence and positive outcomes. Ensure compliance with safeguarding, health & safety and organisational policies. About You You'll be a compassionate and resilient leader who thrives in a people-focused environment. You'll bring: Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment. Experience leading or supervising a team. Excellent knowledge of safeguarding legislation and best practice. Experience supporting people with complex needs, including mental health, trauma and challenging behaviour. A person-centred, strengths-based and trauma-informed approach. Excellent communication, decision-making and problem-solving skills. Confidence working independently and managing incidents calmly under pressure. A commitment to creating an inclusive, respectful and supportive environment. Experience supporting care leavers or young people experiencing homelessness would be advantageous. Working Hours This is a full-time position working on a rota basis. The role includes: Four evening shifts each week between 5:00pm and 1:00am Weekend and Bank Holiday working on a rota Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team Occasional travel to our MK site Why Join YMCA South Midlands? Working with us means becoming part of an organisation that genuinely changes lives. You'll benefit from: A meaningful career where every day makes a difference. A supportive and collaborative leadership team. Ongoing learning, development and leadership opportunities. A values-led culture where people come first. The opportunity to shape and improve services for young people. A generous employee benefits package. Everyone is Welcome Here At YMCA South Midlands, we believe everyone should feel they belong. We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness. As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit. Reasonable Adjustments We want every candidate to have the opportunity to perform at their best throughout our recruitment process. If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you. Safer Recruitment YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment. As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy. Ready to Apply? If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you. Apply today and help create a place where every young person can belong, contribute and thrive.

Full Time 37.5 hours per week Reporting to: Head of Income Generation At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive. We are now looking for an ambitious, commercially minded and relationship-driven Business Development & Fundraising Manager to help grow sustainable income and develop meaningful partnerships that support our mission and expand our impact across the region. This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and turning ideas into action. You ll play a key role in growing our corporate partnerships, increasing use of our conferencing and catering facilities, and helping shape future social enterprise opportunities. If you re someone who enjoys combining purpose with commercial thinking and wants to make a genuine difference, we d love to hear from you. The Role You ll work closely with the Head of Income Generation to grow income through: corporate fundraising partnerships business development opportunities sponsorships and CSR relationships conferencing and catering sales community and challenge fundraising initiatives You ll also line manage our Fundraising & Partnerships Officer and help strengthen the overall supporter and client experience across the organisation. This is a varied and hands-on role where no two days are the same. What You ll Be Doing Business Development & Income Growth Growing income through corporate partnerships and business development activity Increasing bookings and commercial opportunities across our conferencing and catering offer Supporting the promotion and development of HomeGround Café and other YMCA social enterprise initiatives Identifying and developing new income streams and partnership opportunities Building strong relationships with local businesses and regional partners Corporate Partnerships & Fundraising Developing and managing a pipeline of corporate supporters and prospects Securing sponsorships, CSR partnerships and employee fundraising opportunities Building long-term, high-value relationships with businesses and supporters Working collaboratively across teams to maximise opportunities and impact Stewardship & Supporter Experience Delivering an excellent experience for corporate clients and supporters Building long-term engagement and retention Using Donorfy CRM to manage supporter information and reporting accurately Leadership & Performance Line managing and supporting the Fundraising & Partnerships Officer Monitoring performance, income targets and KPIs Using insight and reporting to improve performance and decision-making What We re Looking For We re looking for someone who is: commercially minded but values-driven confident building relationships and networking proactive, organised and self-motivated comfortable managing multiple priorities passionate about making a difference to young people and communities You ll ideally have: experience in fundraising, sales, partnerships or business development experience building and managing B2B relationships a track record of achieving targets and delivering results strong communication and relationship-building skills the ability to spot opportunities and turn them into action experience working collaboratively across teams Experience within the charity sector is helpful but not essential. We are open to candidates from commercial backgrounds who are motivated by purpose and impact. Why Join YMCA South Midlands? This is more than a fundraising role. It s an opportunity to help shape the future of a growing charity that supports young people, families and communities across the South Midlands. You ll join a passionate and ambitious team that cares deeply about making a difference and is committed to creating a culture where people can do meaningful work, grow and thrive. Additional Information Full UK driving licence and access to a vehicle is required Some evening and weekend work may occasionally be required Salary: Competitive (depending on experience) Ready to Apply? If you re excited by the opportunity to combine purpose, partnerships and business growth to create meaningful social impact, we d love to hear from you.