Desktop Support Analyst, SC Cleared, Windows 10, O365, ITIL, ServiceNow - Bristol/BS32 onsite The Desktop Support Analyst is required to join an existing support team and provide 2nd line Deskside support to over 1000 staff; resolving incidents and service requests within the London office of this International organisation.This role requires a strong understanding of technology and excellent customer service skills to ensure service excellence Experience Required: 3+ years in a 2nd Line desktop support role, supporting in a Windows 10 and O365 environment. Microsoft certificates are preferred. Must have supported 1000+ users. Live Security Clearance Must hold a clean driving license. Car can be provided as and when required. Note that this is a fully onsite working role, 5 days Monday to Friday. Key Responsibilities: Prioritise and manage all 2nd Line incidents and requests, ensuring adherence to service level agreements (SLAs) and best practices. Troubleshoot desktop computing issues logged via ServiceNow. Deploy IT hardware, track assets, and follow established workflows during deployment. Provide continuous updates to customers regarding the status of their incidents and requests. Analyse and resolve technical issues related to technology and telephony systems, escalating when necessary. Maintain equipment rooms to comply with IT Services and safety standards, and support the setup of new offices and projects in the region. Provide reports on unresolved tickets and issues, working closely with the Team Lead to ensure issues are resolved within SLAs. Offer team support, act as an escalation point for complex issues, and provide cover for the Team Lead when needed. Desktop Support Analyst, SC Cleared, Windows 10, O365, ITIL, ServiceNow - Bristol/BS32 onsite
Mar 13, 2025
Contractor
Desktop Support Analyst, SC Cleared, Windows 10, O365, ITIL, ServiceNow - Bristol/BS32 onsite The Desktop Support Analyst is required to join an existing support team and provide 2nd line Deskside support to over 1000 staff; resolving incidents and service requests within the London office of this International organisation.This role requires a strong understanding of technology and excellent customer service skills to ensure service excellence Experience Required: 3+ years in a 2nd Line desktop support role, supporting in a Windows 10 and O365 environment. Microsoft certificates are preferred. Must have supported 1000+ users. Live Security Clearance Must hold a clean driving license. Car can be provided as and when required. Note that this is a fully onsite working role, 5 days Monday to Friday. Key Responsibilities: Prioritise and manage all 2nd Line incidents and requests, ensuring adherence to service level agreements (SLAs) and best practices. Troubleshoot desktop computing issues logged via ServiceNow. Deploy IT hardware, track assets, and follow established workflows during deployment. Provide continuous updates to customers regarding the status of their incidents and requests. Analyse and resolve technical issues related to technology and telephony systems, escalating when necessary. Maintain equipment rooms to comply with IT Services and safety standards, and support the setup of new offices and projects in the region. Provide reports on unresolved tickets and issues, working closely with the Team Lead to ensure issues are resolved within SLAs. Offer team support, act as an escalation point for complex issues, and provide cover for the Team Lead when needed. Desktop Support Analyst, SC Cleared, Windows 10, O365, ITIL, ServiceNow - Bristol/BS32 onsite
Provide technical modelling expertise in wastewater to support design, construction and operation of assets. Develop, embed and drive efficiency, consistency, technical expertise, collaborative and innovative ways of working to provide exceptional service to our customers, stakeholders and the Southern Water business. Build calibrate, validate, maintain and use models for root cause analysis, develop understanding & challenge solutions, provide insight to system operation and performance, communicate risk and to support business unites and stakeholders need. Provide confidence in modelling outputs by delivering and ensuring quality products are delivered. Develop TOTEX solutions to support delivery and operational teams in outperforming business outcomes. Use modelling results to support stakeholders in making their decisions. Recommend, with critique a proposed modelling approach to support the design teams. Monitor your own project delivery risks and actively manage these by engaging with the wider team. Proactively manage stakeholders. Develop and maintain excellent internal networks across the business
Dec 19, 2022
Contractor
Provide technical modelling expertise in wastewater to support design, construction and operation of assets. Develop, embed and drive efficiency, consistency, technical expertise, collaborative and innovative ways of working to provide exceptional service to our customers, stakeholders and the Southern Water business. Build calibrate, validate, maintain and use models for root cause analysis, develop understanding & challenge solutions, provide insight to system operation and performance, communicate risk and to support business unites and stakeholders need. Provide confidence in modelling outputs by delivering and ensuring quality products are delivered. Develop TOTEX solutions to support delivery and operational teams in outperforming business outcomes. Use modelling results to support stakeholders in making their decisions. Recommend, with critique a proposed modelling approach to support the design teams. Monitor your own project delivery risks and actively manage these by engaging with the wider team. Proactively manage stakeholders. Develop and maintain excellent internal networks across the business
Role: Networks Product Manager Contract Length: 6 months from Start Date Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: From £400 to £450 day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. The Networks Product Manager is responsible for the product(s) within their scope, key responsibilities include: Managing the product through the product life cycle including discovery, Alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Networks Product Manager. Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business. Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance. Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes. Supporting technical colleagues to manage and visualise the outcomes, prioritise work and meet the agreed minimum viable product, print and scope. Providing timely progress reporting through the product life cycle up to the Senior Networks Product Manager to ensure the team is working towards the relevant service standards. Collaborating with Service Partners, user researchers and engineers to understand the users needs and desires, prioritising and defining approaches to understanding the user stories. Anticipating problems and implementing mitigations to defend against them, articulating problems and helping to resolve the problems.
Dec 18, 2022
Contractor
Role: Networks Product Manager Contract Length: 6 months from Start Date Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: From £400 to £450 day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. The Networks Product Manager is responsible for the product(s) within their scope, key responsibilities include: Managing the product through the product life cycle including discovery, Alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Networks Product Manager. Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business. Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance. Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes. Supporting technical colleagues to manage and visualise the outcomes, prioritise work and meet the agreed minimum viable product, print and scope. Providing timely progress reporting through the product life cycle up to the Senior Networks Product Manager to ensure the team is working towards the relevant service standards. Collaborating with Service Partners, user researchers and engineers to understand the users needs and desires, prioritising and defining approaches to understanding the user stories. Anticipating problems and implementing mitigations to defend against them, articulating problems and helping to resolve the problems.
Role: Associate Service Designer Contract Length: 6 months from Start Date Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: From £200/day up to £400/day day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. The Associate Service Designer is responsible for: Understanding user needs and assisting in designing services that meet them. Collaborating with multidisciplinary teams to understand user behaviour and feedback. Assisting with the analysis of research findings, data, critical thinking and concept generation. Planning and assisting with workshops to drive actionable outcomes. Supporting as-is service design, analysing pain points within services, identifying improvement opportunities and assisting in providing design solutions. Using prototyping methods to communicate ideas and concepts with users to encourage collaboration and iterative design processes. Contribute to building an open and collaborative culture within IDD and beyond the Directorate. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around the world.
Dec 18, 2022
Contractor
Role: Associate Service Designer Contract Length: 6 months from Start Date Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: From £200/day up to £400/day day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. The Associate Service Designer is responsible for: Understanding user needs and assisting in designing services that meet them. Collaborating with multidisciplinary teams to understand user behaviour and feedback. Assisting with the analysis of research findings, data, critical thinking and concept generation. Planning and assisting with workshops to drive actionable outcomes. Supporting as-is service design, analysing pain points within services, identifying improvement opportunities and assisting in providing design solutions. Using prototyping methods to communicate ideas and concepts with users to encourage collaboration and iterative design processes. Contribute to building an open and collaborative culture within IDD and beyond the Directorate. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around the world.
Role: Senior Data Insights Manager Headcount: 1HC Contract Length: 6 months from start date initially Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: £460/day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. Must have experience of Service Now and IT Service Management Tooling Ability to use data to identify Trends and make recommendations and forecasts for Senior Leadership Team Strong stakeholder management & communication skills to senior level
Dec 18, 2022
Contractor
Role: Senior Data Insights Manager Headcount: 1HC Contract Length: 6 months from start date initially Location: Hybrid - London, Milton Keynes, or East Kilbride 2 days per week IR35: Inside Pay Rate to Candidate: £460/day via Umbrella Security Clearance: SC Clearance and UK Nationality are Essential for this role. Must have experience of Service Now and IT Service Management Tooling Ability to use data to identify Trends and make recommendations and forecasts for Senior Leadership Team Strong stakeholder management & communication skills to senior level
Nexere Consulting Limited
Kingston Upon Thames, Surrey
Within the facilities department, my client are transitioning to new services and new contractors over the coming months. We need to increase capacity due to the increase in demand of the service. We are a small, friendly, collaborative team of facilities management professionals, used to sharing ideas and working together at pace and efficiently. To be successful in this role, we are looking for the below qualities Excellent customer service skills Producing meeting notes and action plans A strong administration background or capability Finance admin experience - invoicing, journals, POs, service charges, recharges. The ability to take on ad hoc tasks and push on to completion often to deadlines Take instructions and the ability to soak up information quickly Be the first point of contact for a range of different queries Great people skills Happy to learn & adapt as part of a growing team Preparing documentation and spreadsheets. recording and dissemination. This role would suit someone that has a strong administrative background or a recent graduate looking for their first opportunity. The role involves a lot of administrative tasks so attention to detail is very important.
Dec 17, 2022
Contractor
Within the facilities department, my client are transitioning to new services and new contractors over the coming months. We need to increase capacity due to the increase in demand of the service. We are a small, friendly, collaborative team of facilities management professionals, used to sharing ideas and working together at pace and efficiently. To be successful in this role, we are looking for the below qualities Excellent customer service skills Producing meeting notes and action plans A strong administration background or capability Finance admin experience - invoicing, journals, POs, service charges, recharges. The ability to take on ad hoc tasks and push on to completion often to deadlines Take instructions and the ability to soak up information quickly Be the first point of contact for a range of different queries Great people skills Happy to learn & adapt as part of a growing team Preparing documentation and spreadsheets. recording and dissemination. This role would suit someone that has a strong administrative background or a recent graduate looking for their first opportunity. The role involves a lot of administrative tasks so attention to detail is very important.
Role: Assistant Management Accountant Contract Length: 31/3/2023 Location: London/Hybrid - must be willing to travel into office 2x per week IR35: in scope Pay Rate to Candidate: £350 UMB Security Clearance: SC- must be current active, please state date last used Standard management accounting role Government experience essential - gov budgeting and finances experience Day to day spend management and management accounts forecasting/budgeting Desirable to be studying/part- qualified Typical responsibilities include but are not limited to: Providing insight to the Business, Finance Leadership Team, and wider Finance teams Producing standardised reports/dashboards for monthly financial reviews and ABC screenings, along with supplementary information to the FBP and FLT as appropriate. Although team members may support specific Business area(s), all team members will be expected to be flexible and cover Business areas as required.
Dec 17, 2022
Contractor
Role: Assistant Management Accountant Contract Length: 31/3/2023 Location: London/Hybrid - must be willing to travel into office 2x per week IR35: in scope Pay Rate to Candidate: £350 UMB Security Clearance: SC- must be current active, please state date last used Standard management accounting role Government experience essential - gov budgeting and finances experience Day to day spend management and management accounts forecasting/budgeting Desirable to be studying/part- qualified Typical responsibilities include but are not limited to: Providing insight to the Business, Finance Leadership Team, and wider Finance teams Producing standardised reports/dashboards for monthly financial reviews and ABC screenings, along with supplementary information to the FBP and FLT as appropriate. Although team members may support specific Business area(s), all team members will be expected to be flexible and cover Business areas as required.
Role: Production Material Co-ordinator Headcount: 5 remaining Contract Length: 12 MONTHS Location: Aldermaston Reading - may be some flexibility IR35: Out of scope Pay Rate to Candidate: £55-£70 per hour UMBRELLA Security Clearance: SC - THIS MUST BE ACTIVE AND IN USE. CANDIDATES WITHOUT THIS WILL BE REJECTED. Key Responsibilities: Corral, co-ordinate and manage the materiel demand plan in the relevant Technical Centre; will require continual interaction with production, manufacturing, engineering and safety SMEs. Provide resolution of material queries through discussion with relevant stakeholders and customers. Develop and maintain metrics in support of the material planning team strategy. Resolve and/or escalate any material related issues including root cause analysis. Develop and produce visual metrics (related to demand management) for the Operational Delivery Units.
Dec 17, 2022
Contractor
Role: Production Material Co-ordinator Headcount: 5 remaining Contract Length: 12 MONTHS Location: Aldermaston Reading - may be some flexibility IR35: Out of scope Pay Rate to Candidate: £55-£70 per hour UMBRELLA Security Clearance: SC - THIS MUST BE ACTIVE AND IN USE. CANDIDATES WITHOUT THIS WILL BE REJECTED. Key Responsibilities: Corral, co-ordinate and manage the materiel demand plan in the relevant Technical Centre; will require continual interaction with production, manufacturing, engineering and safety SMEs. Provide resolution of material queries through discussion with relevant stakeholders and customers. Develop and maintain metrics in support of the material planning team strategy. Resolve and/or escalate any material related issues including root cause analysis. Develop and produce visual metrics (related to demand management) for the Operational Delivery Units.
We are looking for a Scala Developer to work on a brand new Scala and functional programming project with one of our clients within the financial services sector. This will be a 12 month contract with a good chance to be extended, ideally 5 days a week on site in Bromley but open to hybrid (minimum of 3 days a week) Must have experience: Proven experience in Scala and functional programming. Have worked with microservices architecture, event sourcing and CQRS. Experience with the actor model and the Akka framework Experience with libraries such as Cats, Cats Effects, Shapeless, Slick, FS2. Experience with containerisation and cloud deployment, ideally also with Kubernetes. Knowledge of Kafka and streaming, ideally including Kafka connect. Automation testing for example ScalaTest and performance testing. A Bachelor's degree in computer science, software engineering or a related discipline (or equivalent experience). Good communications, listening skills and a mentoring mindset.
Dec 16, 2022
Contractor
We are looking for a Scala Developer to work on a brand new Scala and functional programming project with one of our clients within the financial services sector. This will be a 12 month contract with a good chance to be extended, ideally 5 days a week on site in Bromley but open to hybrid (minimum of 3 days a week) Must have experience: Proven experience in Scala and functional programming. Have worked with microservices architecture, event sourcing and CQRS. Experience with the actor model and the Akka framework Experience with libraries such as Cats, Cats Effects, Shapeless, Slick, FS2. Experience with containerisation and cloud deployment, ideally also with Kubernetes. Knowledge of Kafka and streaming, ideally including Kafka connect. Automation testing for example ScalaTest and performance testing. A Bachelor's degree in computer science, software engineering or a related discipline (or equivalent experience). Good communications, listening skills and a mentoring mindset.
Technology Risk & Controls Senior Manager required to support the technology team to understand and respond to 1st line and 2nd line, regulatory and audit requirements in timely and effective manner. The team also use a long-range schedule to plan risk assessment and controls assessment to front run upcoming/required outputs and support effective management of risk in technology. Day to Day responsibilities will include - o Help to deliver a strong risk culture o Support the operation of Risk Management into existing Technology processes including strategic planning & project management o Ensure risk appetite and links to technology objectives influence target operating model and investment priorities o Develop consolidated regulatory requirements catalogue across operating entities and regions and their applicability to technology o Contribute data to performance and risk metrics Embedded into existing reporting mechanisms, for leadership teams, Exec Risk Committees, board etc. You will also act as an Advocate for a broad, active community of risk champions and stakeholders to improve the risk management and control culture across the technology organisation. This will include - o Build expertise in the management of IT controls to provide added value across technology o Deliver risk and control data analytics dashboards to facilitate data driven decisions by senior leaders o Use modern data analytics to enhance strategic intelligence/risk assessments The role is an excellent opportunity for any experienced candidates specialising in Risk Management, looking for a new challenge involving strategic planning and applied technology.
Sep 20, 2022
Full time
Technology Risk & Controls Senior Manager required to support the technology team to understand and respond to 1st line and 2nd line, regulatory and audit requirements in timely and effective manner. The team also use a long-range schedule to plan risk assessment and controls assessment to front run upcoming/required outputs and support effective management of risk in technology. Day to Day responsibilities will include - o Help to deliver a strong risk culture o Support the operation of Risk Management into existing Technology processes including strategic planning & project management o Ensure risk appetite and links to technology objectives influence target operating model and investment priorities o Develop consolidated regulatory requirements catalogue across operating entities and regions and their applicability to technology o Contribute data to performance and risk metrics Embedded into existing reporting mechanisms, for leadership teams, Exec Risk Committees, board etc. You will also act as an Advocate for a broad, active community of risk champions and stakeholders to improve the risk management and control culture across the technology organisation. This will include - o Build expertise in the management of IT controls to provide added value across technology o Deliver risk and control data analytics dashboards to facilitate data driven decisions by senior leaders o Use modern data analytics to enhance strategic intelligence/risk assessments The role is an excellent opportunity for any experienced candidates specialising in Risk Management, looking for a new challenge involving strategic planning and applied technology.
Technology Risk & Controls Senior Manager required to support the technology team to understand and respond to 1st line and 2nd line, regulatory and audit requirements in timely and effective manner. The team also use a long-range schedule to plan risk assessment and controls assessment to front run upcoming/required outputs and support effective management of risk in technology. Day to Day responsibilities will include - o Help to deliver a strong risk culture o Support the operation of Risk Management into existing Technology processes including strategic planning & project management o Ensure risk appetite and links to technology objectives influence target operating model and investment priorities o Develop consolidated regulatory requirements catalogue across operating entities and regions and their applicability to technology o Contribute data to performance and risk metrics Embedded into existing reporting mechanisms, for leadership teams, Exec Risk Committees, board etc. You will also act as an Advocate for a broad, active community of risk champions and stakeholders to improve the risk management and control culture across the technology organisation. This will include - o Build expertise in the management of IT controls to provide added value across technology o Deliver risk and control data analytics dashboards to facilitate data driven decisions by senior leaders o Use modern data analytics to enhance strategic intelligence/risk assessments The role is an excellent opportunity for any experienced candidates specialising in Risk Management, looking for a new challenge involving strategic planning and applied technology.
Sep 20, 2022
Full time
Technology Risk & Controls Senior Manager required to support the technology team to understand and respond to 1st line and 2nd line, regulatory and audit requirements in timely and effective manner. The team also use a long-range schedule to plan risk assessment and controls assessment to front run upcoming/required outputs and support effective management of risk in technology. Day to Day responsibilities will include - o Help to deliver a strong risk culture o Support the operation of Risk Management into existing Technology processes including strategic planning & project management o Ensure risk appetite and links to technology objectives influence target operating model and investment priorities o Develop consolidated regulatory requirements catalogue across operating entities and regions and their applicability to technology o Contribute data to performance and risk metrics Embedded into existing reporting mechanisms, for leadership teams, Exec Risk Committees, board etc. You will also act as an Advocate for a broad, active community of risk champions and stakeholders to improve the risk management and control culture across the technology organisation. This will include - o Build expertise in the management of IT controls to provide added value across technology o Deliver risk and control data analytics dashboards to facilitate data driven decisions by senior leaders o Use modern data analytics to enhance strategic intelligence/risk assessments The role is an excellent opportunity for any experienced candidates specialising in Risk Management, looking for a new challenge involving strategic planning and applied technology.
Marketing Manager - Lead/Demand Generation Marketing Manager required by leading fintech organisation. You will likely have a B2B Marketing background with excellent knowledge and experience across Content Development and Execution, Lead Generation and Nurture, Marketing Automation and Pipeline Development. The successful candidate will have an intimate understanding of today's digitally-led, omnichannel marketing mix and understands how to effectively target, qualify, nurture and convert business-to-business leads to drive business growth. Required Skills: Superior command of CRM (Salesforce or similar) and marketing automation software and tools such as Eloqua, Pardot, Hubspot, Marketo. 5+ years of experience in an enterprise-level role driving lead and demand generation programmes. Good understanding of both digital marketing and inbound strategies as well as more traditional channels (PR, events, etc.) Commercial and results-driven mindset with a getting things done mentality Ability to work across different functions and maintain a hands - on approach Strong communication skills to drive collaboration and inspiration across teams If you are interested in this marketing management position please apply below. Marketing Manager - Lead/Demand Generation
Dec 08, 2021
Contractor
Marketing Manager - Lead/Demand Generation Marketing Manager required by leading fintech organisation. You will likely have a B2B Marketing background with excellent knowledge and experience across Content Development and Execution, Lead Generation and Nurture, Marketing Automation and Pipeline Development. The successful candidate will have an intimate understanding of today's digitally-led, omnichannel marketing mix and understands how to effectively target, qualify, nurture and convert business-to-business leads to drive business growth. Required Skills: Superior command of CRM (Salesforce or similar) and marketing automation software and tools such as Eloqua, Pardot, Hubspot, Marketo. 5+ years of experience in an enterprise-level role driving lead and demand generation programmes. Good understanding of both digital marketing and inbound strategies as well as more traditional channels (PR, events, etc.) Commercial and results-driven mindset with a getting things done mentality Ability to work across different functions and maintain a hands - on approach Strong communication skills to drive collaboration and inspiration across teams If you are interested in this marketing management position please apply below. Marketing Manager - Lead/Demand Generation
Senior Software Engineer About Us We are a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organizations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organizations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. Key Responsibilities We are looking for a senior software engineer to join our engineering department. To us a senior is an engineer who can lead on projects as needed across a wide range of situations and technologies and mentor others in the team as they do so. Our cloud native approach means using Azure PaaS solutions where possible to deliver value to our clients. Clients operate their business from our platform. You will be joining a team that builds and runs part of the company's platform which powers that functionality. Our functionality ranges from ticket sales to reporting, marketing and CRM functions which are available from our client portal and via our APIs and Web Components. The ideal candidate will be practiced in agile delivery, test driven development and refactoring techniques. They will be excited by the challenges of building and operating the web services and infrastructure for a business critical SaaS product serving the entertainment industry. Technologies Experience of our existing tech stack is a bonus but if you are not familiar with these then we still want to hear from you. You'll just need to be happy to learn them C# Azure Cloud (DevOps, Compute, Storage, SQL PaaS etc) Git Terraform Skills Knowledge and Expertise Candidates must: Be able to communicate fluently and teach others the following working practices Pair programming Agile software delivery practices including Lean and Kanban Test Driven Development Continuous Integration Dependency Injection & Inversion of Control Have experience building and maintaining web applications in production environments Common architectural patterns (eg layered, hexagonal, clean) Databases (Including concepts like indexes and transactions scopes) Performance and monitoring Security practices (eg understanding of OWASP Top 10) Be comfortable safely refactoring Legacy code Be able to work alongside client facing support and product owners to analyse business requirements Be keen to learn new technologies and skills Be receptive to feedback and be able to give constructive feedback
Dec 08, 2021
Full time
Senior Software Engineer About Us We are a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organizations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organizations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. Key Responsibilities We are looking for a senior software engineer to join our engineering department. To us a senior is an engineer who can lead on projects as needed across a wide range of situations and technologies and mentor others in the team as they do so. Our cloud native approach means using Azure PaaS solutions where possible to deliver value to our clients. Clients operate their business from our platform. You will be joining a team that builds and runs part of the company's platform which powers that functionality. Our functionality ranges from ticket sales to reporting, marketing and CRM functions which are available from our client portal and via our APIs and Web Components. The ideal candidate will be practiced in agile delivery, test driven development and refactoring techniques. They will be excited by the challenges of building and operating the web services and infrastructure for a business critical SaaS product serving the entertainment industry. Technologies Experience of our existing tech stack is a bonus but if you are not familiar with these then we still want to hear from you. You'll just need to be happy to learn them C# Azure Cloud (DevOps, Compute, Storage, SQL PaaS etc) Git Terraform Skills Knowledge and Expertise Candidates must: Be able to communicate fluently and teach others the following working practices Pair programming Agile software delivery practices including Lean and Kanban Test Driven Development Continuous Integration Dependency Injection & Inversion of Control Have experience building and maintaining web applications in production environments Common architectural patterns (eg layered, hexagonal, clean) Databases (Including concepts like indexes and transactions scopes) Performance and monitoring Security practices (eg understanding of OWASP Top 10) Be comfortable safely refactoring Legacy code Be able to work alongside client facing support and product owners to analyse business requirements Be keen to learn new technologies and skills Be receptive to feedback and be able to give constructive feedback
Role: Lead .NET Developer Location: Remote (1 day a week onsite in London or Manchester) Sector: SaaS platform Salary: £80,000 - £100,000 About the business A growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organizations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organizations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. Team of 120 Engineers spread across the UK & New York. Overview of role This role will be responsible for the technical delivery of the team's work, ensuring that solutions are high quality and aligned with the department's practices and principles. This person will be a member of the Technical Leadership Community and work closely with the Principal Engineer to iterate on the technical vision and strategy. They will then communicate and oversee the implementation of that strategy within their teams. This person will work alongside various supporting roles such as a Delivery Manager, Line managers and Product Owners. All ensuring that their teams can deliver on their goals and continuously improve. Our cloud native approach means using Azure PaaS solutions where possible to deliver value to our clients. Our technical strategy is to invest in simplifying the development and deployment of our applications to operate a reliable platform that our clients and third party developers can build their businesses on. The ideal candidate will be practiced in technical leadership, agile delivery and test driven development. They will be interested in building and operating the web services and infrastructure that make up the S platform. Technologies Experience of our existing tech stack is a bonus but if you are not familiar with these then we still want to hear from you. You'll just need to be happy to learn them C# Azure Cloud (DevOps, Compute, Storage, SQL PaaS etc) Terraform PowerShell
Dec 08, 2021
Full time
Role: Lead .NET Developer Location: Remote (1 day a week onsite in London or Manchester) Sector: SaaS platform Salary: £80,000 - £100,000 About the business A growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organizations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organizations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. Team of 120 Engineers spread across the UK & New York. Overview of role This role will be responsible for the technical delivery of the team's work, ensuring that solutions are high quality and aligned with the department's practices and principles. This person will be a member of the Technical Leadership Community and work closely with the Principal Engineer to iterate on the technical vision and strategy. They will then communicate and oversee the implementation of that strategy within their teams. This person will work alongside various supporting roles such as a Delivery Manager, Line managers and Product Owners. All ensuring that their teams can deliver on their goals and continuously improve. Our cloud native approach means using Azure PaaS solutions where possible to deliver value to our clients. Our technical strategy is to invest in simplifying the development and deployment of our applications to operate a reliable platform that our clients and third party developers can build their businesses on. The ideal candidate will be practiced in technical leadership, agile delivery and test driven development. They will be interested in building and operating the web services and infrastructure that make up the S platform. Technologies Experience of our existing tech stack is a bonus but if you are not familiar with these then we still want to hear from you. You'll just need to be happy to learn them C# Azure Cloud (DevOps, Compute, Storage, SQL PaaS etc) Terraform PowerShell
