GCS

Are you a recent graduate and are eager to help people discover new career opportunities? Do you have experience in sales / marketing or technical jobs, and are ready to build a rewarding career in recruitment? We are looking for motivated Junior Recruitment Consultants to join our dynamic team! BACKGROUND TO THE COMPANY GCS is a technology recruitment company who specialise in supplying expert talent to innovative companies worldwide. Our key Divisions are Software, Networks & Infrastructure, Data and Cloud with Specialist Divisions focused on Cyber & RDK. We work with major global brands through to innovative start-ups. GCS has multiple offices worldwide across 4 main locations, USA, Ireland, UK & Mainland Europe, our UK offices. GCS is part of nGAGE Talent, a vast international group bringing together highly specialist recruiters. At GCS, we place great importance on our people-their expertise, knowledge, and enthusiasm. We offer rewarding careers, comprehensive benefits, international opportunities, and a robust marketing and delivery infrastructure to support your market-building efforts. The role starts on a training programme and then is a full time which involves delivering on KPI's, competency level assessments and focused training, as well as continued workshops and masterclasses from our dedicated Learning & Development team after the 4 week period. They develop skills through business generation and by qualification of relevant candidates for a variety of GCS teams and different GCS market sectors. RESPONSIBILITIES - Are you ready to leverage your technical knowledge and problem-solving skills to connect top talent with groundbreaking opportunities in the tech industry? Here's how you'll make an impact as a Junior Recruitment Consultant at GCS: Engage with Innovative Companies: Proactively identify and connect with cutting-edge businesses in the tech industry, expanding our client base and driving impactful collaborations. Become a Tech-Sector Specialist: Dive deep into the latest trends in technology, from software development to cloud computing, to position yourself as a trusted advisor for clients and candidates. Tailor Solutions for Success: Utilize your understanding of technical roles and challenges to craft and offer customized staffing solutions that meet the unique needs of our clients. Build Strong Partnerships: Establish meaningful relationships with new clients, ensuring seamless onboarding and fostering ongoing engagement. End-to-End Recruitment: Manage the full recruitment cycle-from sourcing skilled candidates, screening, and interview coordination to negotiating offers for a win-win outcome. Champion Diversity and Innovation: Contribute to projects that enhance the employee experience, promote diversity in hiring, and ensure a future-ready workforce for our clients. QUALIFICATIONS - We're seeking tech-savvy graduates who are eager to start their careers in recruitment. Here's what makes you the perfect fit: Educational Background: A degree in Computer Science, IT, Engineering, or other technology-related fields is highly preferred (other degrees with a strong interest in tech are welcome). Passion for Technology and People: You're excited about the latest advancements in tech and have a genuine interest in helping individuals find the right career paths. Sales or Marketing Experience: If you've worked in a customer-facing role, that's a plus-it shows you know how to build relationships and communicate effectively. Language Skills: It is mandatory that you are a fluent Dutch or German language speaker. Exceptional Communicator: Strong verbal and written skills are essential for engaging with tech professionals and companies alike. Organized and Detail-Oriented: You excel at managing tasks, staying on top of details, and meeting deadlines. Driven and Resilient: A go-getter attitude with a natural drive to achieve goals and overcome challenges. WHAT WE OFFER- A vibrant and collaborative work environment Exciting opportunities to work with innovative technology companies in exciting area Career growth and development, with access to ongoing training and professional advancement. Competitive compensation packages and performance-based incentives. If you're looking for a fast-paced, rewarding career where you can develop your sales and recruitment skills while working with some of the biggest names in tech, we'd love to hear from you. Apply now

Purpose of the role: To monitor the performance of operational controls, implement and manage security controls and consider lessons learnt in order to protect the bank from potential cyber-attacks and respond to threats. Accountabilities: Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise. Management and analysis of security information and event management systems to collect, correlate and analyse security logs, events and alerts/potential threats. Triage of data loss prevention alerts to identify and prevent sensitive data for being exfiltrated from the banks network. Management of cyber security incidents including remediation & driving to closure. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. As a Senior Cyber Operations Analyst you will play a key role as part of a 24/7 security monitoring team. As Tier 2 Analysts you will handle escalated incidents from Tier 1 analysts, conduct deeper analysis, and work closely with senior security teams to contain and mitigate threats. This role is part of a large global team which operates follow-the-sun. This role requires a 4-on, 4-off shift pattern (08:00 - 20:00, 12-hour shifts) and a hybrid work arrangement-three days on-site and one day remote per week. To be successful as a Senior Cyber Operations Analyst you will need the following: Proficiency in SIEM technologies including Splunk Proactively search for potential threats using behavioural analytics, network traffic analysis, and threat intelligence. Incident response skills, including proficiency in PCAP capture, network analysis, and traffic pattern recognition. Knowledge of attack techniques (MITRE ATT&CK framework, malware analysis, and intrusion detection). Proficiency in analyzing network traffic (PCAP), endpoint logs, IDS/IPS alerts, and security telemetry. Stakeholder management skills, with the ability to communicate and articulate security risks at both technical and non-technical levels, depending on the audience. Some other highly valued skills may include: A solid technical understanding of threats against the financial industry across physical and cyber threat domains. Proficiency in operating system fundamentals and security (Windows & Linux). Expertise in networking principles, protocols, and practices. Familiarity with traditional ITIL concepts, including incident, change, and problem management. Understanding of cloud security principles (AWS, Google, Azure). Strong working knowledge of Splunk and the Splunk Query Language. Experience or knowledge of data loss prevention, which would be advantageous. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. GCS is acting as an Employment Agency in relation to this vacancy.

MongoDB Engineer Permanent / Hybrid working - 2 days a week on site in Knutsford, Cheshire Salary up to 64,500 - No Sponsorship available We are currently recruiting for a number of experienced MongoDB Engineers to join a leading Financial Services business in Cheshire. Candidates must be skilled in building MongoDB Systems and Ansible Towers. NOTE - Client is willing to consider candidates with good Ansible and Automation experience who can cross train in to MongoDB. In these roles you will monitor and maintain critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations. Also applying software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. REQUIRED EXPERIENCE: Expertise in Ansible for database server configurations Expertise in DevOps Automation tools such as git, JIRA and database CI/CD tools A good working knowledge of leading SRE practices across large organisation or complex teams A working knowledge of MongoDB Hands on experience of Containers and Kubernetes along with experience of scripting languages (e.g. python, bash) for automation / migration tasks would be nice to have GCS is acting as an Employment Agency in relation to this vacancy.

BPM Developer Opentext MBPM (Metastorm) - Hybrid / Canary Wharf - 6 month Contract - Banking Role - BPM Developer Duration - 6 months with very likely extension Location - Remote / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (Inside IR35) Tech Stack MBPM C# JavaScript SQL / Oracle Tasks Understanding business requirements, designing applications / workflows in Opentext MBPM (Metastorm), business data analysis, programming in Visual C#.NET using both Oracle and SQL Server database and APIs, Unit testing, Quality Assurance (QA), Implementation, Production and Disaster Recovery environments supporting users and preparing documents. Along with the application development, this role will also include supporting the existing Opentext MBPM (Metastorm) applications. This role also requires following the Development Teams "Change Management Control procedures" to get proper and appropriate approvals prior to production updates. Designing applications / processes in Opentext MBPM (Metastorm) Defining database objects required in the systems. Interactions with the SQL and Oracle Database Administrators in both London and New York. Providing script for database enquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) so that data analysis can be performed based on requirements from relevant business parties. Support setting up a system distribution method for Citrix and application servers for both Web and Window applications. Following the development teams' programming policy and procedures to maintain common programming practice. Updating versions of Opentext MBPM (Metastorm), MS .Net Framework and MS Visual .NET platform to include any necessary changes of the existing systems running in Production environment. Liaising with the relevant support teams such as other Development team sections, Technical Support, Network and Infrastructure and DBAs whenever Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle databases and when appropriate, finding alternative solutions. Actively assisting rolling out changes through coordination with the Release team. It is also very important to maintain the change history of the applications. GCS is acting as an Employment Business in relation to this vacancy.

As a Senior Cyber Security Engineer , you will play a key role in supporting the design, implementation, and maintenance of Cyber Security Engineering solutions, controls, and processes across IT and OT environments. You will be responsible for supporting cyber security platform administration, enhancing our security posture, and ensuring that new capabilities are securely deployed in alignment with business objectives. This includes collaborating with stakeholders, supporting compliance efforts, and helping to drive proactive cyber risk reduction. This role requires a deep understanding of security engineering concepts, infrastructure technologies, and best practices. The ideal candidate will have strong communication skills, a solid grasp of IT and OT systems, and a passion for continuous improvement in cybersecurity operations. What you'll be doing as a Senior Cyber Security Engineer Support the creation of secure asset builds and system hardening capabilities across end-user computing and server environments. Collaborate with business stakeholders to align cybersecurity engineering strategies and controls with organisational goals. Develop and maintain cybersecurity engineering documentation, policies, and procedures. Implement and manage security controls across both IT and OT environments. Monitor compliance of endpoint and network security solutions, ensuring correct configurations and up-to-date signatures. Perform cloud security assessments and produce supporting documentation for secure cloud adoption. Evaluate and recommend security technologies, tools, and vendors. Investigate vulnerabilities and implement mitigation actions. Liaise with technology and business teams regarding patching and vulnerability remediation. Develop and maintain cybersecurity engineering dashboards and metrics. Provide tooling support and maintenance for Identity & Access Management, Privileged Access Management, Endpoint Security, and Network Security. Support compliance with standards and regulations, including GDPR, NIS, and ISO 27001. Monitor and optimise security engineering tool performance, implementing proactive solutions. Stay current on cybersecurity trends, emerging threats, and new technologies. What you should bring to the role Experience in Security Engineering, with a focus on process and control design in an enterprise environment. Strong understanding of both IT and OT systems and infrastructure.Experience in identifying and remediating cyber risks in evolving digital environments. Good knowledge of identity and access management technologies (e.g. Entra ID, CyberArk). Familiarity with a range of operating systems and security considerations across SaaS, IaaS, end-user computing, and server estate. Sound knowledge of network security technologies, including firewalls, IDS/IPS, and NAC. Strong analytical, planning, and organisational skills. Ability to communicate technical issues clearly to non-technical stakeholders. Degree in Cyber Security, Computer Science, Information Technology, Engineering, or a related field. Industry certification(s) such as CCSP, CompTIA Security+, or SC-200. It would be great if you also had Previous experience working in a large, complex infrastructure-based or utility organisation. Experience in systems or network administration in IT and/or OT environments. Experience leading or mentoring others in delivering cybersecurity outcomes. Security engineering vendor or product certifications such as CVA, Microsoft Certified: Azure Security Engineer Associate, Tenable, or CyberArk. GCS is acting as an Employment Agency in relation to this vacancy.

Role Summary: Join our dynamic Offensive Security Team! As we expand, we are looking for a Pentester/Red Teamer who is enthusiastic about undertaking a range of security assessments, including penetration testing, red team exercises, vulnerability scanning, and physical access evaluations for our clients. Key Responsibilities: Client Engagement Management: Lead client projects, ensuring clear communication, timely delivery, and exceeding expectations. Act as the primary liaison, providing updates and guidance. Security Assessment Execution: Conduct detailed security assessments, including penetration testing and vulnerability analysis. Systematically identify and document vulnerabilities across network, application, and physical layers. Prepare concise reports for both technical and non-technical stakeholders. Red Team Challenges: Participate in red team simulations, encompassing social engineering attacks and advanced penetration tactics. Post-initial access, perform internal testing to escalate privileges and gain high-level access. Document methodologies and outcomes, providing actionable insights for enhancing security. Technical Proficiencies: Python/Scripting: Demonstrate a high level of proficiency in Python, essential for writing custom scripts to automate tasks, analyze data, and develop unique tools for penetration testing. This skill is crucial for tailoring attacks, parsing data, and creating efficient workflows in security assessments. Linux/Windows Proficiency: Have a thorough understanding of Linux/Windows systems, which are commonly used in security environments. This includes navigating the command line, understanding file permissions, managing services, and using Linux/Windows-based security tools. Knowledge of Linux/Windows is vital for testing and exploiting Unix/Windows-based applications and servers. Burp Suite Expertise: Exhibit expertise in using Burp Suite, a leading tool for web application security testing. This includes leveraging its various features for intercepting traffic, conducting automated scans, manipulating requests and responses, and identifying vulnerabilities in web applications. Nmap and Enumeration Tools: Skilled in using Nmap for network scanning and enumeration. This involves not just running scans but interpreting results to identify open ports, services, and potential vulnerabilities. Familiarity with other enumeration tools that help in discovering and mapping network and system details is also important. Active Directory Analysis/Impacket: Proficient in analyzing Active Directory environments using tools like Impacket. This includes understanding AD architecture, identifying misconfigurations, and exploiting them. Skills in leveraging Impacket for tasks like network relays, password spraying, and gaining elevated privileges are crucial for penetrating Windows environments. We're Seeking: Qualifications: A degree in Computer Science, Engineering, Mathematics, or Physics. Experience Level: Open to graduates/juniors and above. The more experience in red teaming, the better. Skills: Exceptional problem-solving abilities, with a flair for thinking on your feet and tackling constantly evolving threats creatively. Attributes: Motivated, passionate, determined, and an avid learner. We value self-starters with proven experience who are driven to learn. Communication: Strong interpersonal and communication skills are essential for effective team collaboration, which is a key aspect of our work culture GCS is acting as an Employment Agency in relation to this vacancy.

Resource Manager Role - Hybrid / Canary Wharf - 6 month Contract - Banking Role - Resource Manager Industry - Banking / Finance Duration - 6 months with very likely extension Location - Remote / Canary Wharf - 3 days per week in a Canary Wharf office, London Rate - 415 per day (Inside IR35) Tasks Assisting senior management level people through resource managing. Responsibility includes analysis and reporting on resource allocation and forecast, as well as administrative areas in recruitment and audit related works. Duties Creating or monitor a creation of resource forecast, gathering estimation and schedule requirement from relevant business stakeholders and development team. Forecasting the need for new employees for upcoming projects. Ensure allocation of resources by reviewing up-to-date project status and timeline. Meeting stakeholders to report on project progress and tackle any blockers. Addressing resource demands of all departments for the project's successful delivery Preventing losses and inactivity by setting risk management strategies Tracking project budget and costing requirements Streamlining documentation processes to ensure transparency. Coordinating the relationships between the recruiting team, development team and individual Business sections. Handling procedures and control methods of application development processes. Handling external/internal audit related activities. Mentoring team members to ensure good team working practices. GCS is acting as an Employment Business in relation to this vacancy.

Role - C# / API Developer Duration - 3 months with very likely extension Location - Remote Rate - 500 per day (Inside IR35) Tech C#, .NET/.NET Core/ .NET Framework Experience with REST APIs Ability to work with SQL query syntax with SQL Server and Oracle To create technical specifications and test plans Provide technical support for web, desktop or mobile applications, upgrading, configuring and debugging existing system Experience with popular web application frameworks To investigate and develop skills in new & emerging technologies Tasks Ability to work independently or within teams across a multi system, multidiscipline environment with an excellent attention to detail whilst delivering high quality output within strict deadlines Regular exposure to business stakeholders & management Ability to analyse business requirements and translate into functional requirements Analytical thinking and ownership of issues Three years development experience Build business logic for software Information and data security awareness Excellent communication skill Undertake design, documentation, specifications, records creation and maintenance as required Fault finding, version control, configuration control and implementation reviews Experience in planning and delivering software platforms used across multiple products and organizational units. Deep understanding of fundamental design principles for building a scalable application Integrate data from various back-end services and databases Other duties as assigned by line management GCS is acting as an Employment Business in relation to this vacancy.

Senior OT Cyber Security Engineer Outside IR35 Electrical / Energy Sector Role: OT Cyber Engineer - Global Renewable Energy Group Location: Remote, with occasional travel across EU per month Contract: Outside IR35 Must have experience wihtin Electrical Plants / Energy Key Responsibilities: Develop and implement cybersecurity strategy Collaborate with the client to understand cybersecurity contractual requirements Lead the execution of cybersecurity projects Coordinate with internal cybersecurity teams and external vendors to ensure successful delivery Requirements: 5+ years of experience in cybersecurity project management, ideally within OT environments Strong understanding of ICS, SCADA, and OT technologies Familiarity with OT protocols such as Modbus, DNP3, IEC 61850, and OPC Proven ability to implement OT security controls (firewalls, IDS, access control) Experience with network segmentation and OT security architecture Knowledge of IEC 62443, NIST CSF, NIS2, and CRA regulations Relevant certifications (SSCP, CISSP, CISM, IEC 62443) would be a plus Submit your CV today or reach out for a confidential discussion. GCS is acting as an Employment Business in relation to this vacancy.

GRADUATE/JUNIOR BI DEVELOPER Location : Hybrid Working (Flexible) Type : Permanent Salary : Competitive + Benefits ABOUT THE ROLE Join an innovative provider of business intelligence solutions in the UK healthcare sector. This is a fantastic opportunity for an aspiring data professional to grow and develop a comprehensive skill set in modern BI technologies. Working within a small, specialised team, you'll gain exposure to the full lifecycle of data solution delivery, from customer engagement to system development and support. WHAT YOU'LL DO Collaborate with customers to understand and meet their evolving data needs. Integrate, develop, and maintain data solutions tailored to client requirements. Work closely with team members and independently on varied projects. Leverage tools like Tableau, Power BI, and SQL to deliver actionable insights. Engage directly with non-technical stakeholders, translating their needs into effective data solutions. WHAT WE'RE LOOKING FOR Computer Science or a numerical degree (e.g., Economics, potentially even Microbiology if the individual demonstrates strong numerical aptitude). Experience working with data (via previous roles, education, or placements). Strong communication and analytical abilities. Capability to work as part of a team and independently. Full UK driving license. Advantageous Skills Include : Tableau or Power BI, SQL, data warehousing concepts and an understanding of the UK healthcare system. WHAT YOU'LL GAIN Hands-on experience with modern BI tools like Tableau, Power BI, and SQL. Professional certifications in Microsoft and Tableau technologies. In-depth knowledge of pharmaceutical data and healthcare business processes. Opportunities for career development aligned with your skills and ambitions. BENEFITS Hybrid Working (2 days in office) Contribution towards home broadband. Profit share scheme and pension contributions (6% of base salary). Environmental benefits package and graduate car/rental deposit loan scheme. Death in service benefit & Health Insurance Training and development support tailored to your goals. Complimentary lunch and breakfast in the office. READY TO GROW YOUR CAREER? If you're passionate about data and eager to develop your skills in a supportive, dynamic environment, apply now ! GCS is acting as an Employment Agency in relation to this vacancy.

We currently have an exciting opportunity as an Alarms & Security Systems Manager working out of our Reading, This role is a great opportunity to join an ambitious Protective Security team with big plans for the future! As the Alarms & Security Systems Manager, you will be responsible for our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to these remote sites through multi-face communications to CCTV, IDS, Electronic access control to Radio pad systems, ADSL line, etc. What you will be doing as an Alarms & Security Systems Manager The successful candidate will line manage the team of Alarm Operatives and engage, collaborate, and influence key internal and external stakeholders. Analysing and identifying operational issues, agreeing and implementing improvements to reduce false positives, which in turn should improve the effectiveness of the AMC response. Take responsibility for the AMC team, which runs 24/7, 365 days per year. Responsible for any projects related to the AMC or wider security team (e.g. the upgrade project), ensuring successful delivery. Responsible for Risk Management of the AMS with the ability to respond quickly to incidents. Deputise for senior members of the team and be part of the 'escalation rota'. Continuous Improvement of the AMC Operation and identify any operational/ process improvements. Responsible for the ID/access card requests for staff and contractors (printing, issuing and deletion) as per the TW policy. Hold key relationships with internal senior managers and external stakeholders. Specifically, collaborating with Operational Technology to agree and inform the strategic development of the IT Systems and security equipment. The base location for this role will be Reading, on a Hybrid basis. Hours of work are 36 hours a week, Monday to Friday. What you should bring to the role Experience Required: Experience of working in a regulated environment, ideally the water industry, i.e., utilities, government department, critical national infrastructure, etc. Expert in physical security and associated Security Systems. (protective security, intelligence, security management, or risk management) Have experience in the design and application of physical & personnel security measures. A strong leader with negotiation and people influencing skills. Ability to communicate at all levels, present to an audience and build strong relationships. Understanding of security regulations, laws, and industry standards. (e.g. SEMD, PSG, WUKSS, NPSA) Security Institute Diploma (level 5) in Security Management. Valid membership of Professional Security Body with active membership and evidence of CPD, e.g. The Security Institute (Syl) or The Association of Security Consultants. (ASC) Other recognised security qualifications, e.g. ASIS Physical Security Professional. (PSP) The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting within this role. GCS is acting as an Employment Agency in relation to this vacancy.

Corporate Access Manager/Transformation/Pharma An exciting opportunity has arisen for an experience Corporae Access Manager to join a pharma organisation for an initial 9+ month contract. The role is based in Cambridge The selected candidate needs to have proven experience working within stakeholder management and corporate Access. This role is inside IR35 so please bear this in mind when applying Key Skills: Experience of managing complex stakeholder relationships & organising and planning key investor & company executive interactions Experience of managing cooperate access calendar & associated budgets They should have experience of working with third party supplies - Audio Visual companies, hotels and conference organisation companies Experience Co- ordinating project activity across Investor Relations Teams with the ability to lead smaller projects/Delivering projects involving 3rd parties Budget Management: holds the budget for Events and Corporate Access across IR. Strong Microsoft office skills & video conferencing Strong attention to detail & experience of dealing with senior stakeholders Desirable Experience of Corporate Access and/or in a large company or financial institution. If you feel you have the relevant experience then then please submit an up to date CV for immediate consideration. GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

An exciting opportunity has arisen for an experience Customer Succes manager to join a Education Organization for an initial 6 month contract. The role can be based in London, although it will be remote due to the current situation. The selected candidate needs to have proven experience working within Business & IT Readiness environment. This role is inside IR35 so please bear this in mind when applying Job Summary: RESPONSIBILITIES: Project managing challenging and dynamic customer implementations. Mastering the inner workings of a full enterprise product platform. Managing customer success efforts to ensure exceptional experiences for businesses of all sizes. Building and maintaining strong relationships with key customers. Educating customers on best practices and providing professional level guidance. Streamlining the implementation process to ensure a positive onboarding experience for the customer. Leading the product input feedback process internally at Peakon to ensure constant and valuable customer input is available to the product team.    REQUIREMENTS Minimum 3 years of experience in a related role (which may include product development, account management, marketing, management consulting, project management, among others) with a strong preference to customer success or engagement management within a technology organization. Motivated to learn and grow. This position exposes the candidate to all aspects of a successful product, from development through end-user adoption and beyond. Outgoing and eager to build strong and meaningful relationships with customers and partners in a wide variety of industries. Strongly interested in technology and software development. Interested in entrepreneurship and comfortable with risk. Any small, early-stage startup faces big challenges and candidates should be prepared to problem-solve on the fly. Early-stage startup experience is a plus. Experience with Intercom and salesforce.com is highly preferred. Superior communication skills. Internal and external, written and oral communication are critical in this role. Analytical and process oriented. Ability to present and interact with C-Level teams with ease and professionalism. Comfort and the ability to thrive in an environment of ambiguity, and an ability to frequently switch gears with ease. A desire to incorporate feedback and personally grow as a team member, leader, and a professional. If you feel you have the relevant experience then then please submit an up to date CV for immediate consideration. GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.