GCS

GCS is seeking a Salesforce Technical Architect to lead architecture across Salesforce products and cloud offerings. You will design and implement robust solutions, mentor developers, and drive best practices across multiple Salesforce Clouds like Sales, Service, Marketing and CPQ. The role involves guiding platform engineering, managing DevOps workflows, and collaborating with cross-functional teams in a hybrid setup with 2 days in the office in the UK.

Are you a motivated Salesforce Technical Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? Note: This role is based out in Livingston, Leeds OR London (2days/week in office) What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers. Knowledge of TOGAF principals would be advantageous. Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. GCS is acting as an Employment Agency in relation to this vacancy

Are you a motivated Salesforce Technical Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? Note: This role is based out in Livingston, Leeds OR London (2days/week in office) What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers. Knowledge of TOGAF principals would be advantageous. Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. GCS is acting as an Employment Agency in relation to this vacancy.

Principal Accountabilities Incorporate feature requests into a product roadmap Review and prioritise backlog Develop user stories and define acceptance criteria Set sprint goals Write acceptance tests Plan releases and upgrades Follow progress of work and address production issues during sprints Analyse preferences and requests of end users Refine our agile methodology based on results and client feedback Keep track of industry trends Complexity, Planning And Time Spans Management of own workload and time. Coordinating delivery dates Tracking and monitoring of Development work Reviewing, collating, maintaining and highlighting changes to agreed feature requests Identifying, assessing and reporting product risks and issues, engaging with internal and external contacts where necessary Maintaining financial controls and systems for recording, monitoring, forecasting and budgeting development expenditure and resources Organising and facilitating release closures, as well as ensuring release notes and user guides are available at release Maintaining and communicating product management standards and best practices Assisting in the maintenance, reviewing, and improving of departmental and product management office policies and procedures Producing weekly and monthly performance/status reports for the IT SLT and Stakeholders Difficulties And Demands Of The Role Balancing the changing demands of the business Ensuring all elements of the product development are aligned to meet tight and demanding deadlines. Understanding and keeping on top of all the work that is going on across the business to ensure all work is aligned and doesn't' conflict. Strong organisation skills and management of time and information gathering skills. Clear understanding of the systems and a clear understanding of what needs to be delivered. Typical Decisions Made By The Jobholder How best to implement a request and what impact it has on delivery. How to prioritise and weigh demands of requests from business based on impact and urgency. When a serious issue will delay the product release significantly or increase costs Where a major change in approach needs to be followed that will impact other teams working Facts And Figures Detail the main variables against which the role will be measured. These variables can include sales targets, costs, profits, turnover, etc. Success will be measured successful by continued product development completed on time and on budget. Principal Measures Quality of project and request completion Delivery of client agreed commitments Uptake of IT developments within the business. Amount of Re-work IT Development that needs to be undertook. GCS is acting as an Employment Business in relation to this vacancy.

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support Specialist Rate - 416 per day Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Tech Stack T/SQL C# .NET Oracle Role Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients. Tasks Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application support team staff across London and New York. Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience Application issues. Communicating with primary support Helpdesk staff in London and New York to give the team necessary advice and suggestions. Working with the team members and the wider development team to establish best practices to support Applications. Working with the wider Development team and other support teams to analyse and establish appropriate Application configuration to meet Business requirements. Contributing and regularly joining technical and design workshops within the team to suggest ideas to achieve stable Application operations. Critically and actively contributing to define Application support standards to ensure their applications are fully capable of running safely in production. Participating in exercises to both plan and estimate work volumes for Application supports. Working with the application release team in the rollout of applications in production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application environments in Disaster Recovery sites. Supporting the continuous improvement and updating Application support methodology for all members in support team, as well as the wider Application support departments. Out of office hours support required as part of production support team GCS is acting as an Employment Business in relation to this vacancy.