Peabody

Our Vacancy Are you personable, passionate and thrive working with older people? Do you have a natural ability to network and build effective relationships? If so, you could be a Scheme Manager at Peabody, helping our older residents to maintain their independence, whilst ensuring their safety and security. What you ll do Your typical day could start with providing practical assistance to a resident before you undertake a site inspection. Then you might be meeting with an internal or external stakeholder to effectively signpost a resident to additional or specialist support before you lead a scheme event promoting resident participation and wellbeing. As Scheme Manager , you ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents. You ll actively work with residents in the management of their self-contained flat, developing and improving Peabody s service to them and ensuring we take full account of our older residents needs. Your role covers all aspect of housing management, everything from estate, scheme, and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you re energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you. Why Join Us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. To be a success in this role, you re Experienced in providing support to vulnerable adults. Experienced working in housing. Knowledgeable of the importance of record keeping and understand safeguarding. A driver and have access to a vehicle with the appropriate insurance. What We Offer 30 days annual holiday, plus bank holidays (pro rata) two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Please read before applying: This role will require an Enhanced DBS check, a full UK driving licence and access to a vehicle with the appropriate insurance. You will be required onsite 5 days a week Monday to Friday. If this sounds like we are right for you and you d love to be part of Peabody, we d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you re the perfect fit for this role. Closing date: 17 October 2025 Interviews will be on-going PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Competitive Salary As Head of Governance and Compliance, you ll lead the delivery of governance and company secretarial services across the Peabody Group. You ll work closely with non-executive board and committee members, senior leaders and colleagues to ensure governance is effective, compliant, and future-ready. You ll oversee the Governance and Compliance team, building a culture of excellence while driving improvements in systems, processes, and compliance. Acting as deputy to the Director of Governance and Compliance, you ll also support the Group Secretary on complex matters, making a direct impact on how we deliver good governance across the organisation. What you'll need Qualified or part qualified company secretary, or equivalent qualification, and/or demonstrable relevant experience within the housing sector Strong, up-to-date, professional knowledge of the legal, regulatory, and policy frameworks in which housing associations operate. Proven management experience in building a high-performing team, demonstrating credibility, personal drive, and ambition to make a difference. Demonstrable experience in supporting Boards and Executives with their responsibilities in governance and compliance with legal and regulatory requirements. You ll need to be in the office for a minimum of 2 days per week. Why Join Us? When you join Peabody, you re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. Here are just a few of the benefits of working at Peabody: 30 days annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family-friendly benefits and access to a discount portal 4x salary life assurance Up to 10% pension contribution Please read before applying: Closing date: 13 October 2025 We may close this advert before the advertised closing date, depending on the number of quality applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.

Are you passionate about making a difference in the lives of vulnerable young people? We re looking for a Senior Support Worker to lead and inspire a team of Housing Support Workers across two new Ofsted-registered schemes in Lambeth, supporting young people aged with complex needs. You ll play a key role in ensuring high-quality, trauma-informed support that empowers our young residents to build independence and secure long-term housing. You ll lead by example facilitating one-to-ones, team meetings, and training sessions, while ensuring safeguarding, risk assessments, and personalised support plans are delivered to the highest standards. What you ll be doing Leading and supporting a team working across 7-day shifts, including weekends and nights. Ensuring trauma-informed, person-centred support plans are in place and regularly reviewed. Responding promptly to safeguarding concerns and liaising with partner agencies. Supporting young people to develop life skills and move towards independent living. Promoting a culture of trust, empathy, and emotional safety within your team. What we re looking for Experience working with vulnerable teenagers aged . Proven ability to lead or supervise a team in a 24/7 support environment. Strong understanding of safeguarding and trauma-informed care. A Level 3 qualification in social care, youth work, or housing (or willingness to work towards it). Excellent communication, empathy, and resilience. Our values At Peabody, our values guide everything we do. We are: Compassionate We care deeply about the people we support and each other. Inclusive We celebrate diversity and strive for equity in all we do. Accountable We take ownership and deliver on our promises. Empowering We support people to grow, thrive, and reach their potential. Collaborative We work together with openness and respect. What we offer Up to 25 days annual leave + bank holidays Flexible benefits including healthcare, dental, and tech schemes 4x Life Assurance Paid qualifications and apprenticeship opportunities Two paid volunteering days per year Family-friendly policies Up to 10% matched pension contribution Additional information This role requires an Enhanced DBS check Peabody does not offer visa sponsorship you must have the right to work in the UK Closing date: 22nd July 2025 at midnight. We may close this advert before the advertised closing date, depending on the number of applications received.

Housing Support Worker £24,326 a year plus sleep in allowance Colchester CO3 9HF The vacancy Housing Support Worker Make a Real Difference in People's Lives Are you compassionate, committed, and equipped with essential life skills? If so, this could be the role for you. Use your experience and empathy to support people facing homelessness, substance misuse, involvement with the criminal justice system, or mental ill health. At our specialist homelessness service, we aim to help individuals break the cycle of homelessness by providing not just a roof over their heads, but the emotional and practical support needed for them to regain control of their lives. We believe in being kind , doing the right thing , and celebrating diversity -values that are at the heart of everything we do. As a Housing Support Worker , your kind and caring nature will be crucial. You'll work one-on-one with our residents each week, helping them set and achieve their personal goals. Your excellent communication skills will allow you to build strong, professional relationships with vulnerable adults, and your love of new ideas will mean you're always ready to explore creative ways to enhance their support. This role involves working as part of a dedicated team that pulls together to provide round-the-clock support, 7 days a week. This role does require sleep ins each week (no more than two per week). What We're Looking For: A deep understanding of the housing support needs of vulnerable adults, particularly those with mental health issues. A flexible, outcome-focused, and compassionate approach to support, in line with our commitment to doing the right thing for every individual. A strong sense of empathy and enthusiasm to work with a complex and diverse client group. Excellent literacy, listening, and verbal communication skills. Confidence using Microsoft Office (Word, Excel, and email) to document support plans and communication. Effective IT skills and the ability to use technology effectively to manage support plans, communication, and reporting. A passion for keeping promises , delivering support as agreed, and following through with commitment. If you're looking for a role where you can truly make a positive impact, this is it. Join us in supporting our residents on their journey toward independent living and a brighter future. At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us: 25 days' annual holiday plus bank holidays Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal. 4 x Life Assurance Sleep in allowance Professional development by access to "paid for" apprenticeship programs and qualifications Two additional paid volunteering days each year? Family friendly policies Up to 10% pension contribution matched 1:1 This role will require an Enhanced DBS check. You'll need to be able to work shifts, early, late, including some weekends and bank holidays, plus sleep ins. On average there are two sleep ins per week where you would receive a sleep in allowance on top of your normal salary. Contract type Permanent Weekly hours 37.5 hours, plus sleep ins (1-2 per week) Ready to apply? If you're ready to make an impact, we'd love to hear from you. Click 'Apply Now' to submit your CV along with a brief statement about why you're the perfect fit for this role. Don't forget, your personal statement on the application form is your chance to stand out! Use it to showcase your skills, experience, and passion, and tell us why you're the ideal candidate for this position. Apply today and be part of something extraordinary. Closing date: 28 February 2025 First interviews will be conducted via Teams on March 10th and 11th. If shortlisted, you will be required to complete online assessments before your interview. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Apprentice Customer Service Advisor £12.21 per hour (National Living Wage) 15 Month apprenticeship Basildon, Essex The vacancy Apprentice Customer Service Advisor - Contact Centre (5 opportunities available) Contract type Apprentice Location: Pitsea Contact Centre Salary: Competitive Apprenticeship Wage Course Duration: 15 monthsWeekly hours Monday to Friday 8am to 6pm (35 hours per week) Are you looking for an opportunity to kickstart your career in customer service? Do you want to learn, grow, and make a real difference to people's lives while gaining a nationally recognized qualification? If so, our Apprentice Customer Service Advisor role could be the perfect opportunity for you! About the Role As an Apprentice Customer Service Advisor , you'll be the first point of contact for our residents, helping them with their inquiries, repairs, and housing-related questions. You'll develop essential skills in customer service, communication, and problem-solving while working towards a Level 3 Customer Service qualification. Throughout your apprenticeship, you'll receive full training and support from our experienced team, ensuring you have the knowledge and confidence to thrive in a busy, fast-paced contact centre environment. What You'll Be Doing Answering resident queries via phone, email, and web chat Logging and tracking repair requests accurately in our system Providing clear and helpful advice to residents, ensuring a positive customer experience Working closely with colleagues to resolve issues efficiently Keeping records up to date and maintaining accurate information What We're Looking For A friendly, approachable, and customer-focused attitude A willingness to learn and develop new skills Good communication and problem-solving abilities Basic IT skills and confidence using computer systems The ability to work as part of a team and independently What We Offer A permanent role with a clear progression pathway, plus salary increase (see above) A Level 3 Customer Service qualification fully funded through the Apprenticeship Levy Support from our Learning & Development team and a dedicated mentor Hands-on experience in a professional customer service environment Hybrid working options (once training is completed) Up to 30 days' annual holiday plus bank holidays Two additional paid volunteering days each year? Flexible benefits scheme, including family friendly benefits and access to a discount portal? 4 x salary life assurance Up to 10% pension contribution Upon successful completion of the apprenticeship qualification, your salary will increase to the standard rate for this role, which is currently £25,800 per annum. Please note that this rate may be subject to an increase by the time you complete your apprenticeship. Are You Eligible? Read This First! Before applying, check if you meet the apprenticeship funding requirements: You've lived in the UK, EEA, Switzerland, or Gibralta r for the last 3 years (you'll need to show proof). You don't already have a qualification at the same level or higher in this subject. You'll be 18 or older when the apprenticeship starts. If that sounds like you, this could be the perfect opportunity to start your career with full support and training! Ready to Apply? If you're passionate about delivering great customer service and want to build a rewarding career in social housing, we'd love to hear from you! Click ' Apply Now ' and take your first step towards an exciting future! We encourage you to read our helpful information about the candidate journey and experience . In this pack, you'll hear from a current apprentice about their experience so far, gain insights into a typical day in the role , and learn what to expect at each stage of the process. This will help you feel confident and prepared as you take the next step in your apprenticeship journey! What Happens Next? Closing date: 23 February 2025 If you meet the eligibility criteria, you'll be invited to a virtual interview between 14 February and 28 February. Successful candidates will then be invited to our Assessment Day on 6 March at our Contact Centre in Pitsea. This is a great opportunity to experience the role first hand and show us your skills! We would love for our Apprentices to join us at the beginning of April , ensuring a smooth start to their journey with us. This will give you time to complete your onboarding, setting you up for success in your new role! This is an exciting opportunity to kickstart your career in our Contact Centre and make a real difference for our residents!

Here at Peabody, we have an opportunity for an Carpenter / Wet Trade Multi Trade Op on a full time, permanent basis at our at our Old Oak in West London . In return you will receive a competitive salary of £35,105 per annum. About the Carpenter / Wet Trade Multi Trade Op role: As an Carpenter / Wet Trade Multi Trade Op you will assist with the Maintenance Operations in the smooth delivery of a qual click apply for full job details

Here at Peabody , we have an opportunity for a Director of Data on a Permanent basis at our Westminster Bridge Road in South East London. In return you will receive a competitive salary of circa £130,000 per annum . About the Director of Data role: As a Director of Data you will develop and deliver the Group Data Strategy that will protect our Information Assets, enabling data driven and insight le click apply for full job details

Here at Peabody , we have an opportunity for an Environment Caretaker - Nags Head Estate on a Permanent basis at our Nags Head Estate in Nags Head Estate - Horatio House. What we're looking for in our Environment Caretaker - Nags Head Estate: Experience in caretaking services (Essential) Knowledge of Health and Safety (Essential) Experience in customer service (Essential) Knowledge of IT systems (Essential) Full UK Driving Licence (Desirable) What you can expect to be doing as our Environment Caretaker - Nags Head Estate: Cleans communal internal and external areas in line with agreed schedule, targets and priorities. Includes nurseries, TA Halls, community centres etc. (to certain estates) Removes refuse bags and household items from hopper head areas, outside refuse chambers and other communal areas. Cleans overspill from refuse collection Clears blocked rubbish chutes Cleans internal & external glass (where accessible) Removes graffiti Where necessary, makes safe broken windows/doors etc, pending repair by Maintenance staff Clears gutters, drain covers, hopper heads Where appropriate, unblocks drains, including kitchen drains (external to properties) Reports any estate defects, fly-tipping or anti-social behaviour to the appropriate authorities Checks communal lighting/timers and reports blown bulbs as necessary, (including office light bulbs) and emergency testing done monthly Playareas inspected and recorded weekly Where Fire Brigade keys are not fitted, assist contractors etc. with access to intake cupboards Ensures stores and equipment are secure and accounted for. i f you feel have the skills and experience to become our Environment Caretaker - Nags Head Estate, please click 'apply' now ! At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply. Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.

Peabody has an exciting opportunity for a Property Accounts Team Administrator on a full time, permanent basis based in South East London. In return you will receive a competitive salary of up to £26,800 per annum. About the Property Accounts Team Administrator role: This is a key role in a busy and demanding area of the business, requiring excellent communication skills, both written and verbal, with strong organisational and time management skills. As our Property Accounts Team Administrator , you will ensure the delivery of excellent customer service in relation to service charges and communication on service charges. You will provide support to the team and our customers, ensuring that CRM queries and complaints are assigned, monitored and actioned accordingly and in a timely manner, administrative duties are carried out, and assist in ensuring the departmental objectives are met. What we're looking for in our Property Accounts Team Administrator: The ability to work independently, exercising good initiative and judgement Excellent written and verbal communication skills Proven time management and prioritisation skills Proven experience and ability to deliver excellent customer care and valuing diversity Proven attention to detail and ability to work on a variety of tasks simultaneously The ability to work under pressure and meet deadlines and targets To ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organization Experience working within a Housing/Customer service environment Confident user of IT software and systems that support the Property Accounts Team functions in the business What you can expect to be doing as our Property Accounts Team Administrator: Assisting in the resolution where possible of queries and complaints from customers, ensuring that successful outcomes are achieved for both Peabody and the customer Logging of CRM queries upon request and allocation of queries to officers on a daily basis from the CRM team queue Supporting the Property Accounts Team in day to day activities, collation of information for FTT cases as required, assisting on mail merges and block wide communications. Monitoring and reporting on team performance on CRM queries on a day to day basis, providing daily updates on progression, collating common trends within queries, issuing acknowledgments to customers Monitoring of the PAT inbox and actioning and allocating customers' correspondence accordingly General and ad-hoc administrative duties in the line with the role and provision of support to all Property Accounts Team members If you feel have the skills and experience to become our Property Accounts Team Administrator, please click 'apply' now ! At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply. Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.

Peabody have an exciting new opportunity for an Area Manager - Specialist Housing to join the team providing specialist housing management services to people living in care and supported housing properties. In return you will receive a competitive salary of £46,000 per annum . About the Area Manager - Specialist Housing role: As an Area Manager - Specialist Housing London you and your team will be click apply for full job details

Peabody has an exciting opportunity for a Finance Analyst on a full-time permanent basis based in South East London. In return you will receive a competitive salary of up to £25,000 per annum. About the Finance Analyst role: As a Finance Analyst you will analyse a variety of data sources to produce weekly, monthly and ad-hoc accounting journals, ensuring each journal is accurate, complete and complian click apply for full job details

Here at Peabody , we have an opportunity for a Duty Operations Assistant on a 12 month fixed term contract/secondment basis.In return you will receive a competitive salary of £27,500 pro rata per annum. You will be required to work for 25 hours per week between our Pembury, Hugh Cubbitt and Clapham offices click apply for full job details

Here at Peabody, we have an opportunity for a Caretaker , working 37.5 hours p/week in Basildon. Flexibility is essential. The successful candidate will be working within temporary accommodation services, managing void works, health and safety and general maintenance. In return you will receive a competitive salary of £19,305 per annum click apply for full job details